He did a great job going around my house and figuring out the best setup. Ended installing antenna…read morein attic and it works really well and it was very cost effective.

We lost TV signal this morning...so i did the old crawl around the attic for the antenna connection…read morecheck and the crawl space for the power splitter and all looked normal. Luckily our modem/router input had been rerouted around the splitter so it was still up. I did some looking around and found ADTV and figured to give them a call on a Saturday afternoon no less...figure the odds of getting someone knowledgeable. Blessed by the Universe...Ed answers the phone and we chat for at least an hour...most impressive is all i can say. He guessed the powered splitter was capoot...i was skeptical since the green light was still on. There was an old manual splitter...Ed suggested rerouting the antenna then connect a TV and try the auto signal search feature...98 channels found....yeah man. So i am connecting the other 2 TVs and we are set.

Let's talk about how long it's been since I went into a shop. I don't honk I've ever had to go. But…read morethis time we did. Box not working or something. Who knows. When I tell you I was dreading it. Haha. And I was so wrong. It's a great atmosphere. And everyone is so helpful. I got a discount on phone cases. They reviewed my bill and showed me how to lower it. Got the box I came in for. We felt valued as a customer. Stayed longer than expected. I even learned how to use the Xfinity app. Honestly I just want things to work the way they are suppose to. But it was great learning all my options and perks as a customer. We may very well just stop in to say hi.

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

If I could give a -zero that's what AT&T would receive from me. This is for the company…read moreitself/including their non speaking English customer service. I signed up with AT&T in a Costco last year. Everything went so fast, I don't remember anyone telling me once I switched I had to stay with them for three years. Evidently it's in the fine print. Nobody ever discussed it with me & I don't remember reading it. They gave me $500 to switch. I paid my phone off with the other carrier. I attempted to lower my bill & I specifically asked if was under a contract & I was told no. I ended up changing carriers.i recently received a threatening email that if I didn't pay 600 + dollars they will be turning me over to collections. It's as if all of this has been strategically planned. Is AT&T that desperate for money. I have been attempting to contact them because I can't get signed on. I am over AT&T. Their customer service is a joke especially if you ask for a supervisor. They don't care anything about their customers. Even though I paid my every month on time, they don't care. Stay away from AT & T.

A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

DO NOT TRUST COMCAST/XFINITY WITH YOUR PERSONAL ACCOUNTS! They can definitely do better in…read moresatisfying customer needs but they won't. It is ALL about getting into a contract, but customer service LACKS in reaching out to customers when the contract is about to end. Once the contracts end, your bill SKYROCKETS!!!! THIS IS UNACCEPTABLE! The "peace of mind" of having a company have your personal checking/savings account for auto bill pay is NOT THERE! Personally, I HIGHLY DO NOT RECOMMEND THIS COMPANY TO ANYONES NEEDS!!

I spent literal hours of my weekend trying to resolve an issue, and they did such a bad job that…read moreI'm now sharing my experiences everywhere. I had the app crash once, multiple "accidental" disconnects of the chat, and my router spontaneously reset itself during one chat (which has never happened before). Each time, I had to start over from scratch. It took 8 people before I gave up, and all I wanted was some sort of customer loyalty discount because another provider charges half what they do. I didn't need half, but I thought we could negotiate lower. When doing that took over an hour, I asked if I'd be receiving a survey. I explained that my issue was with the policies and procedures, not the customer service reps, but I couldn't get anyone to answer that question. After multiple times my chat just disconnected, I requested a supervisor, which they refused to provide to me. Then, I looked for a way to email to inform them what happened. There's no asynchronous way to contact them unless you use Reddit or X. If there is, it's so well hidden and denied by everyone at the company, that it functionally doesn't exist. They aren't seeking opinions because they don't care if your experience is bad because they assume you have no other options. And that's not a conspiracy theory, the call center worker actually told me that switching to another company wouldn't resolve my problem because no other company would be able to provide fast internet where I live. Bottom line: If you have any other option, I can't imagine it will be worse than XFinity. I suppose if you find a company that also comes to your house and kicks you after providing bad service at ridiculous prices, that would be worse, but that won't happen as long as they have to pay an actual employee to do that because that would require them to adequately staff to support the number of customers they have, and that doesn't seem to be a priority.

Customer service is horrible. I was with Charter for almost 10 years and two months ago I moved to…read morea new home. At that time I tried to initiate a disconnect request online but was told that I had to call customer service on the phone to make the request. I did that and was assured that the service was ended. Now, two months later I'm getting collections contacting me for an unpaid balance of almost $300. They have no interest in even discussing it, and have put it on my credit report. This is a dirty game. I have to call on the phone to get disconnected so there's no paper trail, and then they just say they didn't get the call from me.

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Franco and team did a great job rebooting all my equipment. I would highly recommend these guys to…read moreanybody who's trustworthy, friendly, knowledgeable, and price-sensitive. I would suggest this Smart TV Installation of Atlanta to anyone.

Four months ago, I went to the AT&T store at 62 5th Street NW to set up both cell phone and…read moreinternet service after moving to Atlanta. In-store, I was told I qualified for FirstNet based on my profession. I verified my employment and enrolled in that plan at the quoted rate. During internet installation, the technician arrived two hours after the four-hour service window. More concerning, he incorrectly entered my email address and created a separate account without my knowledge. As a result, my internet service was later shut off for "nonpayment" even though I had paid and actually had credits on my account. I spent hours on the phone during my work-from-home day, missing important client calls, untangling an account setup error that originated during installation. I was charged a $40 restoration fee despite having paid my bill. To this day, my accounts remain separate and continue causing issues, despite multiple representatives telling me they have been combined. I am currently on the phone with AT&T again during my workday because the system still shows two accounts. The most serious issue occurred when I was later told I no longer qualified for FirstNet and needed to verify my employment again. While on the phone attempting to resolve this and switch to a standard plan, I was involved in a car accident. I informed the representative that I needed to call 911. I was told my service was being switched and that I could make the call. After calling 911, my phone service was completely disconnected. For hours, as I waited for police alone, I could not call my family. I could not access GPS. Police were unable to reach me when they attempted to call back. AT&T had cut off the service I pay for--during an active emergency. I ultimately had to walk away from the accident scene and ask strangers to use their phones. After my boyfriend arrived and allowed me to use his phone, I spent over 90 minutes getting my service restored. After escalating the issue and spending additional hours on the phone, I was offered a $25 "courtesy credit." This is not a minor billing issue. Disconnecting service during an emergency because of internal account and plan confusion is unacceptable. I cannot recommend this location based on how this account was set up and the cascade of issues that followed. If you use this store, verify every detail of your account in writing and double-check your plan eligibility before leaving.

Absolutely unacceptable experience with AT&T FirstNet. I've…read morebeen trying to order the new 13-inch iPad Pro for two weeks now and have had six orders canceled -- three of which were placed in-store. Still nothing. The customer service at both the Georgia Tech and Summerhill AT&T locations has been horrendous. The staff is uninformed, disorganized, and frankly, unhelpful. No one can give a straight answer, and no one seems to know what they're doing. I've wasted hours going back and forth trying to make a simple purchase. While I've generally been satisfied with the FirstNet service itself, this situation has been so frustrating that I'm seriously considering canceling my account altogether. If this is how FirstNet treats first responders, it's shameful. All I want is an iPad -- this shouldn't be this difficult.

We ordered Dish tv The installer arrived and told us they didn't have the service we were…read morepromised on the phone. He installed and told us he didn't know anything about MLB channel. He also did not explain about the remote. The tv screen froze and bounced. We called 2 times and were put on hold. Day number 3, I called to cancel service they informed me that I owed them $480. I'm still fighting them. Don't use Dish they are crooks

We called because dish raised its rate on a satellite dish service we gave at hunting property…read more They agreed to lower the bill for a 2 year period. After 3 months, the bill increased to higher than what we were paying before we called. We canceled our dish service due to false and misleading information. They said we would owe $399 for the remaining "contract". Not sure if it's 3rd party companies or if Dish is that deceptive but beware of the lies and charges the company attempts to tell and charge. Totally took advantage of us after 25 years of paying them.

Terrible customer service. Like 1 in 5 employees is competent. You have to stop in multiple times…read moreto get someone who will bother to help. Pure hell.

System down, I'm supposed to pick up a Sim card to switch to Verizon. I already did the order onlineread more