Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

We closed on our first home in late March 2026 after a months-long process that required navigating…read morea tight timeline, a complex condo approval, and significant financial stakes. Kevin Leibowitz at Grayton Mortgage was exceptional throughout. As first-time buyers, we came to this process with limited knowledge of how mortgages work. Kevin invested considerable time in telephone conversations where he walked us through the fundamentals -- how loan structures work, what the key figures mean, and how different decisions would affect our outcome at closing. He was never dismissive of our questions and consistently ensured we understood what we were agreeing to before moving forward. His value became most apparent on closing day itself. Kevin attended in person and conducted a line-by-line review of the final figures. He identified a duplicate charge of approximately $13,000 that had not been flagged by anyone else in the room, including our attorney. He challenged it directly, and it was removed. Without his presence and diligence that morning, we would have overpaid by a significant sum. Kevin is responsive, precise, and genuinely invested in his clients' outcomes. We would recommend him without reservation to anyone navigating a purchase in New York City.​​​​​​​​​​​​​​​​

Kevin was outstanding to work with as a first time home-buyer. Extremely thorough and well educated…read moreon the entire process. it was a very smooth experience. I would recommend to use him!

I have worked with Jackie and her team on three mortgage transactions in the past two years. She is…read morevery knowledgeable about the NYC market and is quick to respond to all inquires. Jackie's franchise has both direct lending and broker capabilities, which have come in handy in getting the best pricing. Everybody on her team is a pleasure to work with as well. Jackie has earned my business for a very long time.

Jackie Frank and her team are absolutely phenomenal! What they did to get my son's (Jack "Courage"…read moreDunlop) recent LA home purchase to close quickly was truly above and beyond. With Jackie's impeccable knowledge of the market, rates, financing, etc., combined with the expertise and support of her team, my son was able to get the home of his dreams in a multiple offer situation by offering a 21-day close. It was nothing short of amazing! Jackie's winning personality and calm manner took the stress out of what could have been a very stressful process. If we could give her 10 stars we would! We highly recommend Jackie and the Guaranteed Rate team!

As a self-employed borrower, I needed a lender who could navigate a more complex financing profile…read moreand provide clear, practical guidance throughout the process. I was introduced to Aleksejs "Alex" Lavrenovs who came into save the day and worked with me and my family over the course of a years. Alex was available and on call anytime I needed him, providing preapproval letters to support multiple offers, vetting dozens of buildings before I made offers to make sure we could close. Even working with underwriting to address unique financial challenges facing individual law practitioners. Alex even helped us get below market rates by introducing us to bankers at US Bank. When we finally found our home, Alex got us the clear to close within 40 days of our offer being accepted! I highly recommend Alex and his team at U.S. Bank. No one will work harder or perform the same miracles.

We appreciated Alex's timeliness, attention to detail, humanity, creativity working within the…read moresystem.... What more could you want??? Recommend him without reservation. 10/10.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

I need your help about a vacancy please contact me by the way my name is Daniella Dorismond I can…read morebe reached at 917 5005853

Brian and his team (Jenny!) and the underwriting team at Wells Fargo were fast, responsive and made…read morea complicated mortgage process for a NYC condo as simple as possible (also depends on how organized you are on your own documentation side). Aside from getting the top rates for our mortgage (Brian beat all the other banks hands down and locked the rate as promised), Brian and his team are always available by phone and e-mail to answer any questions and my husband and I found that very re-assuring and professional. We hope to work again with Brian and his team for our other real estate purchases and will gladly and without hesitation recommend him to family and friends.

I cannot recommend Lance highly enough. As a first-time homebuyer, the process felt overwhelming at…read moretimes, but Lance made it so much easier to navigate. He is incredibly experienced and knowledgeable, but just as importantly, he is considerate, caring, and truly invested in his clients. I had been looking for a home for the past couple of years, and throughout that time Lance stayed in touch, checked in, and was always there as a trusted resource until I finally found my house. The time, effort, and energy he put into this process made me feel like I was his only client. Lance is not only excellent at what he does, but also a genuinely great person. I'm so grateful for his support and look forward to working with him again in the future.

I was a first time home buyer and worked with Lance to get my mortgage and he was incredible -…read moresuper friendly, informative (which was great as there was so much during this process I knew nothing about), and got me a great rate that made it possible to purchase a home. Furthermore, he knew what to look for to help save on costs and make this a great situation for us. I really appreciate everything Lance did for us and would recommend him to anyone looking to purchase a property!

I could not recommend Guy and his team at Guaranteed more. I spoke to a number of people who were…read morereferred to me, but it was abundantly clear after my first conversation with Guy that he was the right choice. This was my first time tackling the daunting process of buying a home and taking out a mortgage. Guy patiently and carefully explained the process to me, remaining responsive and maintaining a kind manner throughout the months-long process. From what I understand, Guaranteed's pre-approval application is more thorough than most. This became very important when another buyer made an offer on the the apartment I was after. It was Guy's call to the seller's broker explaining Guaranteed's more rigorous pre approval process meant that I would definitely be given a loan from Guaranteed. Without Guy's action I would have lost the apartment I happily moved in to just yesterday. Beyond my own positive experience with Guy and Guaranteed, everyone at my closing sang his praises: my attorney, the seller's attorney, and his broker. I'm very thankful to have worked with Guy and would do so again without hesitation.

Excellent from start to finish. I highly recommend Guy and his team, they were quick and got me the…read morebest rate possible.

Last year in 2025 my family suffered a tragedy when our home was stricken with fire. We personally…read morenegotiated the loss draft portion and it was sent to Shellpoint Mortgage to be held in escrow and disbursed in phase. After a terrible 6 months of resubmitting the same documents at their request, extended inspections and needing approval for every little step over and over again, no agent knows what the next is doing and there clearly is not a company policy on procedure. Now that we have completed the rebuild, they have now conveniently decided to forgo sending the remaining balance owed after we rebuilt the home back better than when the mortgage was sold to them and increased the value. Shellpoint refuses to turn over the extra funds from the insurance settlement nearly $86k. Man do I need a lawyer. This company does not care about their clients in the least bit. I will follow up once we have secured an attorney. Phoenix, AZ

I have been trying to get my pay off quote from ShellPoint for weeks and almost lost the sale of…read morethe house because they didn't send it out to me or my real estate attorney. Customer service is a joke. Not only have they not given me the pay off quote, they have been charging me for home owners and flood insurance even though they have proof of coverage from my insurance company.

I originally left a 5-star review after what seemed like a smooth experience with Real Estate…read moreFunding Solutions. Unfortunately, after paying Sammy $1,000 for a service that ultimately didn't work, he ghosted me completely -- no follow-up, no refund, and no response. As someone who gave the benefit of the doubt and trusted the process, I expected at least basic accountability. Instead, I was left with nothing but silence after paying upfront. I'm leaving this update so others know to proceed with caution. Don't let the polished sales pitch fool you -- once the money is sent, the support disappears. I hope the team addresses this, because if this is how repeat clients are treated, there's a bigger issue here.

A+++++++++++++++++ Extraordinary service! Thank you Real…read moreestate finding solutions for your diligence Folks are real experts. Outstanding communication and transparency. Highly recommended.