Renato is fantastic. He consistently offers the fairest…read moreprices and is extremely responsive. I texted him at 9 p.m. on a Sunday about a leaking tub, and he had his guys there at 8 a.m. the next morning to fix it. Highly recommend!

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

Just worked with Tony for the first time. He was extremely responsive, generous with his time, and…read moreknowledgable on all my issues. He also referred us to a specialist to help us avoid a future catastrophe who was also excellent. Will definitely work with him again!

It was a very good experience and I will use again!…read moreAddressed the issue and solved the problem. Explained what the problem was.

Had a leak in my outside spigot and reached out to Tony and Son's. He was responsive and was able…read moreto get to my house same day to take a look and get me a quote. He was upfront it would be an easy job, but might require cutting some of the walls to get to the pipe inside my basement. Work was done quickly at a good value compared to other plumbers I have worked with. Cleanup was easy and he even left some drywall to patch the hole in my basement. I will definitely hold onto this number in case I need a plumber again especially helpful because he's right in my neighborhood.

I'd be cautious using this company. The plumber was friendly initially and offered to fix the issue…read morefor less than competitors (in my case, a frozen pipe). However, once it became clear the pipe was not easily accessible, there was no clear plan or resolution offered beyond cutting random holes in the wall to try to locate it. Despite this, I was still charged the full amount we had discussed for resolving the issue. The lack of basic diagnostic tools--such as a thermal imaging camera--was already concerning, but what followed is why I'm leaving a negative review. Payment by credit card was not accepted and this was not disclosed beforehand, so I was required to pay via Venmo. I eventually received a receipt from a personal Gmail account, which felt unprofessional. When I asked for a written explanation of the issue, I was ignored for some time and ultimately received a hostile response (along with a refund) stating that he didn't have time to deal with me. I don't believe my request warranted that kind of reaction. TL;DR: For a very simple job, this may be an affordable option if you're comfortable paying cash/Venmo and don't expect much professionalism. For anything more complex--or if you value clear communication and professional conduct--I'd look elsewhere.

Rich provided exceptional service in installing our water heater. His pricing was very reasonable,…read moreand he ensured that we received a high-quality heater while adhering to all city codes by changing the exhaust pipes. We are extremely satisfied with his work and wholeheartedly recommend his services.

100% positive review for Rich Mathews & Son plumbing. My…read moregas heater was blowing air non-stop regardless of the temperature. Rich methodically checked everything that could be causing the problem. He also patiently explained what he was looking for with each diagnostic. It turned out to be the wiring from the thermostat to the heater. Another company had ruled out a thermostat problem. Rich fixed the issue quickly. Other positives...Rich ALWAYS returned my calls! He was heavily scheduled and since my issue wasn't an emergency in the warmer weather, we agreed he would come by as soon as he had a break in the schedule. Another job couldn't be done in the rain so Rich called and said he could come by within an hour. After the problem was fixed, Rich called the next day to follow up and make sure everything was still working as expected. Amazing customer service!

I am always skeptical when trying to find someone new to do work on my house. I do not take the…read moretime to write reviews often but he deserves it. He came out to look at boiler, changed a part and got it fired up. Identified that it was cracked and had to be completely replaced. Out of sympathy he just charged me for the part he replaced. He gave me a quote of what it would cost to install a new heating system. I called a few friends that are contractors and they agreed it was a very reasonable price. Dave came out the following day and installed it with his technician. Very professional and efficient, he even took a few hundred dollars off the price that he initially quoted. He checked in the following day to make sure everything was running fine. Great guy that knows how to run a business!

Sent a request out, and the owner David was very quick to respond and responsive throughout the…read moreprocess and scheduling. He was able to get someone out the next day, even on a weekend! He sent out Michael, who did a great job fixing a difficult AC unit and was a pleasure to work with.

Our kitchen sink faucet handle recently broke, so it was hard to control the water temperature. I…read morepurchased a new faucet but needed it installed. Rafael responded to my Yelp project inquiry. Excellent communication over Yelp. Rafael provided an upfront cost estimate and was able to fit me in the schedule for the same week. Gustavo came and removed the old faucet and installed the new one. I believe it took less than 1 hour. When he was done, he even showed me how the touch sensor worked. He was respectful, took off his shoes, and cleaned up after himself. He even took the old faucet with him to dispose. Great service and great communication. Will definitely reach out again for future jobs.

Borels replied quickly and was able to come out same day. They work efficiently and their quotes…read moreare always less than the competition. We will use them anytime we have plumbing needs.

Needed to replace a filter, and fix the hot water heater…read more Did a great job at both, easy to get in touch with and to set up an appointment. Overall really nice experience. Would/will hire again.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Wilson saves the day, once again! Our condenser stopped working midday while out and he was able to…read moretroubleshoot and repair by the end of the day in order to keep our family cool. Reliable, fast, and, fair pricing. Wilson is an incredible technician and communicator who goes the extra mile to solve your problems. I can't thank him enough!

Wilson is an exceptional AC mechanic! He came to my rescue on a holiday, ensuring my puppy and I…read morestayed cool and comfortable on an extremely hot day. I am incredibly grateful for his prompt and caring service!

I think this is my first review that isn't positive on Yelp…read more But I feel like I was just ripped off. Basically, Aundrey came here for less than one hour and cleaned the dust off the the coils of both of my air conditioners for $650 and didn't even complete the job. He did not have a wet/dry vac so he used mine. He did not bring a ladder so he used mine. He did not provide replacement filters. Breakdown of the cost: From the invoice- 'Service call fee covers technician's trip to the job site, including travel time and transportation costs.' I asked Aundrey where he came from. He said from the office which is right here in Newton. 2.6 miles. 8 minutes. = $150 First Air Conditioner: He diagnosed it immediately. Then he cleaned the coils with a brush and he used my vac as well. Look, I have no problem with him using my equipment. I just never had a worker not have his own tools. I had already bought a new filter for this air conditioner so he didn't have to replace it. Total time, about 15 minutes. = $250 Second Air Conditioner which is in the attic. There is nothing in the attic but the air conditioner unit and we do not go up there ever. You need a ladder to get up there. Aundrey didn't have one. He used one of mine. Same problem. Also, This unit needed a new filter as well and it's a different size than the one downstairs. Aundrey left it without a filter and gave me the size of the filter I should get so that I can install it myself. Again, I can't get up in the attic because I'm physically limited. So my air conditioner is currently running right now with no filter. So, he cleaned the coils for about 20 minutes and left the job undone. = $250. Invoice: $150 Travel Time and Transportation costs. $250 Coil Cleaning and installing a filter that I provided. $250 Coil Cleaning and leaving the unit without a filter _________ $650 Oh, and this nonsense about them getting back to you in 10 minutes, it's an automatic text that tells you to call them. I called after I didn't hear from them for an hour or so. That's a big sum when Aundrey took an hour total including his drive time of 8 minutes and the gas he must have used to go 2.6 miles and then not finish the job while using my tools.

Responded late in evening to a reach out about HVAC heat going out urgently. Offered first thing in…read morethe AM early appointment, showed up on time with good communication, fixed the problem in under an hour, and educated me about the situation. Professional and reliable. Very nice UI for scheduling appt and invoice/payment.