i initially was really pleased having this company do work for me early 2024. i had problems with…read moremy furnace and one part was installed. then i continued to have problems and they determined another part was needed. i prepaid $254 for the part, he tried to install but didnt work and he said hed call the company that makes the furnace and come back. its now March 2025 and ive been ripped off $254. i spoke to the owner in July and he said hewas having truck troubles but would get back to me. never did. then my plumber called him and asked and he told him he would call me......nothing. they are dishonest and not trust worthy. i highly recommend finding someone else.

TERRIBLE HORRIBLE AWFUL WORK. DO NOT WORK WITH THIS COMPANY. East Mountain Mechanical pulled a…read morepermit for two subcontractors to come out and install two condensers with two mini-split heads, one set in each side of a duplex. First, the communication was absolutely awful. Secondly, they were horribly overpriced but we were desperate to get our home finished so we could move in. Finally, their work quality is AWFUL. One head on each side of our install job had the drain tubes running uphill through the walls which caused water to run down the walls when we began using the air conditioner function. We had to cut the walls open to lower the tubes to make them drain properly. They also failed to insulate the copper high pressure line where it ran through our closet into our bedroom. It caused a large amount of condensation to run down the wall inside of our closet and got our stuff wet. The worst part is that we now see that they improperly spliced the wires that go to EVERY SINGLE ONE the heads. It caused electricity to arc from wire to wire and burnt things up. We now have TLC out here to fix their incompetence. They've cost us time and money and comfort. They don't bother to get back to us most of the times we've reached out to them. 0/10 DO NOT RECOMMEND

Tim came out and fixed our water heater after issues with someone else's construction cutting the…read moresame gas line twice Had it done fairly quickly and charges a fair price.

My furnace wasn't working, needed a repair. I'm disabled and cannot work. The man that came out…read moreactually said, "Don't work don't eat." He was very insulting I thought. Still he had no problem fixing my furnace or taking my money. He certainly is not a neurologist or even a doctor. Totally unfit to make judgements and must be pretty stupid to think I'd call that company again.

Our septic system main line was plugged and need to be cleaned out. He said he'd be there the same…read moreday and held to his promise. Will be using him again. Thanks for the great service James.

$200 just to show up and say he can not get a permit until he pays the fine at CID. Do not use this…read moreguy, said we needed a new furnace, had another company scheduled and said it just needed to be cleaned. saved 2 grand use Airpro instead. I'll do it construction is shady AF

I couldn't be happier with the work from Mountain Valley Plumbing. Prompt response and an excellent…read morerepair. I highly recommend calling for your plumbing needs!

Best plumber I ever hired. Problem solver. Quick. Pleasant. Honest. Skilled…read more Eli makes having to spend money on repairs much less painful because he does such a great job.

Eli came out the same day we called. Our well had stopped producing water. Eli checked the…read moreelectrical boxes in the well and reset one of them. We had water again. The next morning we did not have any water. He came out quickly and determined that we had a leak. Oh-oh. He did a quick test and found the leak was not in the 300 feet of line from the well to the house. The leak was in the house. Oh-oh. We have 2 toilets and neither was leaking until he turned a vanity faucet on and that changed the pressure enough to cause one of the toilets to start discharging water down the overflow pipe. He scrapped calcium off the fill valve and that fixed the problem. Eli is highly recommended.

Very responsive. I called for an appointment and after a few simple questions they put me in their…read morequeue. After I hung up I received a text msg telling me I had an appointment and that I would be contacted when the tech was on the way. I was lucky. A technician was available right away. I got another msg telling me the technician's name and that they were on their way to my address. When he showed up, he introduced himself and ask where the clog was. I brought him in, showed him the sink. He assessed the work and gave me a quote prior to the job. A little pricey but I accepted the quote and he got to work right away. He was very knowledgeable and explained his process and within 30 minutes my drain was running freely. On his way out he gave me some tips to help keep my drain clear and told me to call if I had any further trouble and it would be covered by warranty. All in all, a great experience. The only complaint I have is he left a small pile of rust residue from the drain snake on the floor in front of the sink. I would recommend Zoom Drain and Ismael Davis in particular to anyone with a clogged drain.

My Experience with Zoom Bath Installation:…read more I requested a quote for a shower surround installation and made it clear that I didn't want to take measurements myself. They came out, spent about 20 minutes measuring, and later provided a reasonable estimate. I agreed to proceed, and they scheduled the job a few days later. When they arrived to do the work, they acted as if I was supposed to provide the plastic surround -- something that was never discussed. I called Zoom, but they didn't seem to remember the technician who came out and took the original measurements. Since I needed the job completed quickly to sell my unit, I met the crew at Home Depot and purchased the surround they recommended. Due to an emergency, they couldn't return that day. The next day, they came while I was napping. I could hear them struggling to make the surround fit. When I got up, they had already taken the back piece of the surround and left to run errands. Later that day, I discovered they had completely removed the previous contractor's cement board (HardieBacker) installation -- which I had paid over $1,000 for -- without asking for my permission. They also did not complete the trim work, which they said it's a not part of the job. They had to return another day to finish installing the fixtures. They later claimed the surround wasn't designed to fit between the studs and the existing HardieBacker, but they never consulted me before removing anything. The final install still had no trim -- as you can see in the photos. Then they billed me nearly double the original quote. I paid the bill but asked if they would consider offering a discount -- I received no response. To meet my appraisal deadline, I ended up purchasing plastic trim myself and completed the finishing work in about two hours. Photos 1 who they left it, 2. After I did my own trim work

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

July 1 we woke up to an air-conditioning unit that was not working. Other, bigger businesses gave…read moreus projected service times that were anywhere from two to ten days. BRIAN picked up right away. Got us scheduled the same day and got things back up and running at a fair price.

Louie is fantastic! Super knowledgeable and great customer service. My salon sinks were not…read moreworking/draining and he was able to come same day to help fix it! He ended up snaking them and giving me advice/suggestions on how avoid this in the future. I will use his services again. Thank you so much and I highly recommend!

I had a slow kitchen drain. Called Louie & Son. They used the motorized snake machine and went…read morethrough the kitchen drain. I also asked them to snake the vent line from the washer. They did all that and cleared the drains. They were friendly while doing the work. I give them a low rating because they work sloppy. They scratched the wood floor in the kitchen with the drain snake machine. No protective cover was used. Some of the debris from the clogged drain under the sink was not cleaned and the gunk that came out of the drains was thrown on the front yard leaving large stains on the brick. They charge approximately $380 to clear the drains.