I'm not sure what happened to the service department at this dealership, but it's become a total joke. Dropped my Highlander off to get the brakes repaired. Failed to write down what I wanted, so they did a their infamous 50 point inspection and an oil change instead! Finally got them to replace the brakes, but somehow destroyed the axle in the process... Okay, they got that replaced, so I picked it up a week later and they forgot to fully seat the front wheel speed sensor, so the car literally stops on the freeway in a construction zone. Had it towed to the dealership in Ogden, and the service description on the receipt literally says "FRONT AXLE REPLACED AT YOUNG TOYOTA IN LOGAN... FOUND RIGHT FRONT WHEEL SPEED SENSOR NOT FULLY SEATED AND SECURED. SECURED SPEED SENSOR, CLEARED DTC S AND TEST DROVE VEHICLE." Young Toyota refused to take responsibility for their gross negligence. Good riddance. read more

Nearly a year ago I bought a used Toyota Tacoma from these guys, was reassured by them that it was checked properly to make sure the vehicle was in top shape. Since then I have had to put in over $2000 in repairs on the truck on things I should have never had to worry about like the cat converters and the ECU, and I'm still discovering new issues with it right now. They don't care about the state of their vehicles when selling them and they're more than glad to have you back to overpay them for the repairs. read more

Young Automall is an excellent place to buy, modify, or fix your car. The sales staff really care about people and truly display honesty in the car buying experience. The repair staff is also super professional. It's great to be able to buy a car from a group that has access to over 1500 vehicles from 12 different car brands all over the state! What an awesome car buying experience. And don't forget all of the custom work they do in house! All around awesome! read more

Would definitely not recommend going to Young Honda if you own a Honda. I called to schedule an appointment because my maintenance minder told me I needed a B1 maintenance. I called to see what that would entail and they didn't even know. They scheduled me for an oil change. I missed my appointment and called back to schedule a B1. They told me that was just an oil change. I looked in my manual and it is a lot more than an oil change. I asked the service department if I can trust them since they don't even know what the maintenance codes are. The guy asked if I could hold and then he put me on hold and never came back to me. I waited 15 minutes to see if thats what he was doing. Terrible business I would highly recommend you drive to SLC to get your Honda serviced. read more

Misled and lied to about battery warranty. Dealership isn't helpful and will not go out of their way for customers. Avoid at all costs.

Looking for a great car buying experience, come here! Staff is friendly and honest, and management is great. Service department is also wonderful and very considerate. You can't go wrong at Young Toyota Honda! read more

I am only giving this place a 1 star review because the new guy Tristan was super nice and tried his best. This isn't my first new car and I always do my research and before I go anywhere I am straight forward on the phone before wasting anyone's time. Well I was told I had to go in to get my appraisal, which was fine, but I got there and they showed me a truck I didn't and knew I couldn't afford I told them that over the phone. It took 2 and a half hours for them to look at our car for it to get appraised. Then after all that I wanted some rough numbers to get a feel before pressing forward. The assistant sales manager rudely came to us and told us he wasn't going to try to put numbers together because he had other real deals going on at the moment and only one sales manger was there. I was telling them if we can look at numbers then we would have no problem going forward with the deal but they were lazy and flat out told us that they were not going to try because we weren't going to run our credit. Also I drove an hour to go there since they promised they would have better customer service and try to get us in a truck that would work out. And a $25 gift card for driving that far. Well all they did was waste our time with our two kids, waste our gas for nothing. I will never go back there or recommend them. read more

Great selection. Very friendly sales staff, that is very committed to answering all your questions and concerns. Young Auto Mall has made the process of purchasing a vehicle a painless experience. We have purchased from many dealers over the years and these guys are at the top. Our salesman Daniel was very helpful showing us the two different sized SUVs we were interested in along with answering any questions. During test drive, was helpful in explaining the features and differences of the two vehicles. Once we had decided which model and how we would like it equipped and colors and noticed they did not have car in stock, but the team quickly went to work and located what we wanted. Car was delivered within a couple of days, and then the shop needed to add a couple accessories that we wanted as well. On the day that we went to finalize and pick up, noticed that the car had been meticulously detailed and the shop had done a perfect job of installing accessories. The finance department took the time to explain and ensure we understood all aspects of contract. Only thing left to do, was for the salesman to do a final walk around and answer any last questions. Daniel really went up and above to ensure we knew all functions and operation of the new vehicle. We would recommend this dealership to any friends and family without question. read more

Young Toyota - Logan - Picked this up today! What a great ride. Everyone at dealership made this a pleasant experience - Auto Repair Near Me - Logan, Utah

Dean and his service staff at Young Honda are great to work with. I have had flat tires fixed, oil changed, recalls fixed, etc. Each time I bring my Odyssey in for service, I know I will get in and out in a reasonable time. I drive over 30 miles to get my vehicles serviced here. Great customer service! read more

Went in to look at a new CR-V asked the salesman about what the leasing rates were for a lower end CR-V and he had no idea, asked if there were any deals on one at this time in any model he said I have no idea. So I nicely said let's go inside and find out, we go in and a new sales comes in say hello my names john like a robot asked him if we could just get a general idea of what they are going for and the rates said okay I need your and your friends ID I said I just want to know a general idea of what they are going for you can't tell me without ID claimed they couldn't. I didn't wanna give them ID because then i know he would also say they require a phone number so then I'll get calls and mail for the rest of my life like from other dealers so we left and walked out. I have never been treated so bad at a dealership ever in my life, been talked down to in such a demeaning way, I have worked for a bank for over 10 years and I know you don't need ID to give general info. I then went to the Honda dealer in bountiful and worked with a super nice salesman who gave me all the answers I needed then ended up doing the lease from them. I do no recommend this logan location go to the Honda in bountiful they will give you a good deal without having to haggle and treat you respectfully. read more

I would never buy a car here. They force you to buy an "Accessory Package" for up to $1800 with every purchase. That includes tint, clear bra, key insurance and wheel/tire coverage. When I confronted the manager, he said that every car sold has this package. I asked him to remove it and they refused saying it was a corporate policy. This is a nasty sales practice to bump their numbers. Having spent 4 yrs in the car industry myself, I was disgusted by how the Young Group does business. Buyer beware. read more

Went in to lease a new Honda H-RV, left after trading in my current vehicle with that lease. One week later we are told our lease wasn't approved and we would have to buy the vehicle because of a mishap on my Honda history that has been dropped off my credit score. Annoying, but I understood. My husband and I wanted to just reverse everything we did and get our trade in back, which we were told wasn't possible. But we were told that reversing the paperwork for the lease would be long and drawn out. We weren't keen on purchasing a brand new vehicle but were pretty much cornered to purchase the vehicle we leased. They made the process of reversing the paperwork seem out of reach. We ended up buying, feeling there wasn't any other option. Literally two weeks later, my windshield cracks a good 2ft for no apparent reason and they won't cover a thing. It was literally sitting outside my office while I was at work when it happened. It wasn't cracked when I went in that morning, but there is now a huge crack starting from the seam of the windshield and the roof of the car. Honda won't stand by the windshield because of wear and tear...we still have temporary plates from the dealer and now have to purchase a new windshield for a car that's 3 weeks old. Don't tell me a car's wear and tear is only 3 weeks. Not to mention they are building a new dealership on the same lot - who's to say the windshield didn't get damaged by debris? Irritated and will be more careful when purchasing my next vehicle. read more

If you are looking for a dependable and honest place to have your car serviced Blaine Fawcett is the top of my list. I know he will be sure to provide the best information and attention in town. read more

Bought a used Honda with locking lug nuts on the tires. The previous owner failed to provide the key to take the lug nuts off. Brought it to Young Toyota Honda and they were able to get the blasted things off. They did it in half the time that a tire shop said it would take. Good service and reasonably priced. read more

I was not a fan of Young dealerships to begin with but my experience with their service team in Logan was just icing on the cake. I discussed a fairly expensive repair job for my Sienna days in advance of my service. In fact I spoke with two service advisors to make sure this was going to happen because Logan is 45 minute drive for me. I arrived for my appt only to find that not only were they not aware of the service but didn't even have the parts in stock. Parts always seem to be 2-3 days out for this dealership. It would have been nice to know they weren't ready for me. They have my number. My biggest issue however is not their lack of communication but how I was treated once I let them know this was unacceptable. Their Service Dept "bodyguard" made sure to escort me from the premises once I let it be known that I am taking my business elsewhere..... because everyone knows that the first rule of good customer service is to make the customer feel unwelcome and threatened. Keep up the good work Young Toyota. You have completed the trifecta of Young Honda Logan, Young Subaru Ogden, and Young Toyota Logan all sucking. The drive to SLC is worth it. DO not waste your time in Logan for sales or service. read more

I would absolutely NOT buy a car here. I bought a brand new Rav4 four years ago, within the first month my car smelled like mold, they told me it was a design flaw and they could flush out the line for $1100 but it was not covered under warranty. After getting an oil change my check engine light came on, they told me the evaporation line was cut and they would have to replace charcoal canister for a total of $750, my mechanic didn't think ice would have cut the line they way it was cut or that the canister needed to be replaced. Recently my radio died, after 4 years they said it is FRIED and they will not do anything to help repair it because I haven't been servicing my car there since the warranty expired. Well hello.... the sales part of this dealership was awesome but the service, Not awesome. I really wanted to buy local and have my NEW car serviced by the dealer for the extent that I owned it, however; the service department is horrible and now I get to pay for a new radio....just not through this dealership. read more

If I could give them 0 stars I would. These guys are super nice when you are paying THEM thousands of dollars for a car. However, when you want them to respond about their warranty coverage after the fact, GOOD LUCK! We are three months in to getting a resolution, still nothing. When they say they will call you back they don't. We even went in to Young in Logan several times and got the runaround on all counts. We Fixed the problem ourselves and still don't know whether it was coverered under our $110 per month warranty. We ended up canceling the warranty (after paying for over a year). They said it was canceled and yet a month later they took another payment out of our account. Here we are ANOTHER month later and nothing. No confirmation of cancelation. Just their word, which means NOTHING to me right now. All this over a $17 door handle. *COMMUNICATION goes a long way Young Auto in Logan*. If they give the runaround over a $17 part, what would it be like for a more serious issue read more

We were very disappointed in our experience at Young Auto Mall. I'm not one to write a negative review unless it was truly earned. We spent a total of 3 days and 12 hours trying to purchase a car. We went in interested in buying a RAV4, after hours of negotiation where they weren't even coming close to our desired price range or trade-in value...we caved and they "sold" us a car they knew wouldn't be financed. It was a 2008 FJ Cruiser with 120k miles on it. The only reason we took the bait was because we were desperate to get into something larger with our growing family and had already spent two days with them with our 5 month old baby. Luckily the credit union declined and saved us from that mistake. Young Auto Mall was the one putting the financing together, but I had to call THEM and ask them what the plan was since we weren't approved. We didn't hear from them until the second to last day before the month when our salesperson, Stephanie, called to say we had to come in that night with a co-signer. That was never something we were okay with doing, and we had told her that multiple times. We ended up going in to get our car back and cancel the whole thing out. She then tells us there are "new incentives" on the RAV4 and leases us a brand new RAV for the same price as the 2008 FJ Cruiser. You have to be kidding me! We felt lied to, cheated, and taken advantage of. I didn't even mention how they "lost the paperwork" on the FJ Cruiser while we still thought we were the owners and made us come in for Safety & Emissions...or how they STILL haven't paid off our trade-in when the original sale happened a month ago. Now it looks like late payments on our behalf. Avoid Young Auto Mall if at all possible--or go in ready to fight tooth and nail (for hours) to get a fair price. read more

NOTHING BUT LIES I live in a different state so they sent me a video of the truck.... at night covered in snow! Lucky there was another video posted of the truck on their youtube channel that was during the day time. The salesman in the video said no dents no scratches. So I hopped a plane and flew out there. To my surprise the truck was covered in scratches like someone drove through the woods and branches scraped down every side of the truck, there also several scratches that were through the paint not related to the other ones. And there was a large dent in the fender. Completely different from I was expecting, when asking the sale person about it there response was "what do you expect its used." I guess that is my own stupidity cause I expect people to be honest and truthful. They easily could have been hey just so you know before you fly out here the truck has significant cosmetic defects. I took it for a test drive and the check suspension light came on so they had one of the techs look at it and "it was a old code that didn't get cleared." Ether way I purchased the truck and 200 miles down the road it came on again. I drove it home and talked the salesperson the next day they said go get it checked out and they would take care of it. Since it was a GM and the issue was with the BCM it had to go to the dealer to read it. I took it my local dealership who I have dealt with before and it honest. They told me that it was a sensor in the suspension and there is no way it could be a old code as that part had never been replaced. They also gave me a list of issues with the "fully inspected" truck. When I contacted the sale person about the issues they offered me less then half the cost to replace the sensor and refused to pay for the diagnostic and told me to bring it for them to take a look knowing I live in a different state. So they sent me a check and a non disclosure agreement... for a check? Seems like they have probably done this before... I am not going to sign a NDA for a check just so you don't have to worry about bad reviews. This place is horrible and they are as sleazy as any used car dealer ship don't let the professional appearance fool you. The truck that was "fully inspected" before sale has lube coming out of the axle and the brakes were completely shot and I had to have them replaced with in 1500 miles. Avoid ... NOTHING BUT LIES read more

Young. Toyota Honda is Shit!! Yesterday they sold my buddy an 03 a4. The car was dirty on the inside and THERE WAS NO GAS CAP ON THE CAR!!! Sales rep Troy should be fired, his service is horrible. Just dont buy a car there. read more

I highly recommend not coming here if you are trying to buy a car. They will lie to you every step of the way and try to up sale you at the end saying things like it's already been done. Drive to salt lake if you want to buy a Honda. read more

I purchased my favorite vehicle here over 10 years ago. Scott Cooley helped me with the paperwork then and has recently gone above and beyond in helping me find my next vehicle. Thanks! read more

I will NEVER support Young Auto Mall! Love my Honda. Can't stand the service at Young. Unfortunately I was in a car wash and a stock spoiler was ripped off my car. My car is fairly new and has less than 20,000 miles on it. I called Young Honda to see if by any chance it would be covered. I talked to a girl in service then was transferred to a male. He proceeded to tell me that if people are too lazy (yes he used the word lazy) to hand wash their car then they were taking a chance with damage and warranty would not cover it. I could make an appointment to come in and have them look but would be wasting my time because it would not be covered. My complaint isn't so much that Honda would not cover it. It was the way I was treated. Basically telling me I was a "lazy idiot". Very poor customer service. I will never take my business to a young auto mall dealership. And I will do my best to not recommend them. By the way. Cache Car Wash was awesome to work with. They covered they damage to my car! I will forever support them and the way they treated me....with respect. read more

Get your car serviced by Blaine Fawcett! I won't take my car anywhere else. He is quick to respond, dependable, and the best around!

Patrick changed my oil on Saturday, they washed my car for free and were fast and courteous. I will be going here for now on for my routine maintenance. read more

I came in to get some general information about the Honda HR-V. I informed the salesman (whose name I unfortunately cannot remember) that I was not looking for a car that day- just some information. He was very professional and helpful even though I made it clear that he wasn't going to make the sale. He even offered a test drive, which I accepted. Overall, it was a pleasant experience. read more

Was trying to buy a car for 7,000$ and they tried to trick me into a second loan so they can make their money off of the vehicle. I spent 4 hours trying to get one car before I decided that it was a waste of time and left. read more

Very happy with the guys over at Young Auto Mall! Overall I had a very pleasant experience while buying my new truck. I got a great deal and an awesome truck! Couldn't be happier! read more

I called Young and made an appointment to have a safety inspection done on my vehicle yesterday. This inspection should only take 20 minutes and I figured, having set up an appointment, I should only be waiting 30 minutes tops. I was very wrong. 2 hours later, the serviceman comes to find me and says, "Sorry for the wait, I couldn't get away from my phone." He couldn't get away from his phone and go into the next room to tell me my car was done for over an hour and a half!? This wasn't the worst of it. He then told me that my car needed over $1000.00 dollars in repairs to pass inspection and began to attempt pushing me to just have them take care of it on the spot. I decided not to take his word for it and got a second opinion on the inspection from a reputable automotive shop in the valley. I was told that all my car needed was a brake light replaced and other than that, passed with flying colors. I will never go back to Young Honda and Toyota for service. It was an absolute joke! They used the inspection as an excuse to get a quick money grab. Do NOT trust them. read more

Be very very careful if you go here to purchase a vehicle. The salesman we encountered, while nice, was pretty confused when it came to filling out paperwork. We had to give SSN's, addresses, and other routine information NUMEROUS times before he got it right. We ended up being stuck there for over 6 hours. Absolutely ridiculous. The finance individual seemed nice, but would not look me in the eye during our time in his office. I should have caught on that we were being "taken for a ride" with all the carefully omitted information (like how much the ACTUAL car loan payment was BEFORE any added service packages). Unfortunately, after being refused (several times) to be allowed to leave (even though they had my down deposit) to grab a quick bite to eat, I wasn't on "my game". We are now upside down in the loan and are LIVID about the experience. What a joke. I also question the knowledge and honesty of their service staff as well. The vehicle we bought had a clear bra with very minor damage. We were given the impression that it would be replaced and cost included in the loan....WRONG! $900 (included in the loan, so not out of pocket) and it was just a CHEMICAL TREATMENT to the car...NOT a replacement clear bra. Also...trying to call and speak to the finance guy was a joke. We were blown off, more than once, by this guy after leaving messages. He also "forgot" to get a $35 deposit/membership fee from us to start up our account with their Credit Union and called us to get that. After 3 return calls, we finally spoke and got that taken care of, only to find out from the banking institution that they only require a $5 membership fee. Go somewhere else friends, it's a racket. read more