Definitely need better customer service techs. I love Makita, but man do these techs hate their…read morejob. They don't honor warranty and they won't put your tools back together even though they messed up and didn't check for warranty. Makita is great, this store is subpar at best.

Makita is my tool of choice and has been for the last 21 years. I wouldn't change anything but one…read morething and that's being able to get someone on the phone now like you use to be able to in the past

The prices are great at Harbor Freight. The selection of items are lacking for each trade so you…read moretypically have to go there and Home Depot. They typically work with a skeleton crew, but once you find someone they are typically helpful.

Worst place to buy tools. I bought a auger cause we had to do a fence job. We opened the auger…read morebought 2 cycle oil as needed to mix with fuel. We started doing the holes and noticed the auger was leaking fuel from on of the lines. We blew out the fuel and took it back. They said yes it's defective but we not restocking it. But they still charged me a restocking fee of $33 dollars. Which is crazy cause the machine was defective and they were throwing it on back not stocking it. They said can get another one when they get more. But I already went across the street to Lowe's so we don't go through the same situation with another one. So basically I lost out on $33 dollars for the restocking fee and lost out on time due to the machine being defective. I head few other stories about this harbor freight on Colfax. Its ridiculous. They ripping people off. I will never shop there again

DLP has provided excellent & prompt service. We ordered some custom milled cedar siding - it was…read morecompleted promptly and matched the exact profile sample we provided. They also delivered it to my home even though it was a small order. Highly recommend using this company for your wood products.

So refreshing to have incredible customer service! The father and daughter were extremely helpful…read morewith giving me advice on my project, asking questions to provide info on the best techniques. Family owned business in Denver since 1961!

I have used nothing but Old Western products for over 30 years. I was introduced to this Colorado…read morecompany by my painting contractor father who purchased his supplies at Old Western. Their products are fantastic and should you ever have a question both Paul and his sister Adeline are extremely knowledgeable. I am going to be 84 this week and I am relegated to a wheelchair but I am booking an access-a-ride trip to pick up the material from Old Western for the contractor to paint my home.

Richard and MCS Landscape Supply were amazing. I contacted nearly 10 similar businesses looking…read morefor 18x18 concrete pavers. No one had any and no one could (would) order what I needed. Richard answered my call, friendly and willing to help. He went to the yard and found his last 9 St. Vrain Patio Stone Grey. I asked for a picture since I needed to drive an hour to get out there. He texted immediately the photo, held the stones, and sold them at a great price. When I arrived he had a colleague bring them to my car on a pallet so I didn't have to drive into the yard or bend over to pick them up. Great experience. Thanks Richard and MCS Landscape Supply.

Hey Johnstown Supplies!…read more After I graduated college, I found out about this place, and I just wanna say that when you develop new skills, you develop a new community. Every time I walk into the store, I feel so much pride because I'm surrounded by such great people. It's a whole different vibe than walking into a Home Depot, where it's just random folks grabbing a screwdrivers or a 2x4. Here, everyone's so smart and skilled, and they have the best stories ever! Shoutout to Jeff, Josh, and the owner--sorry I can't remember anyone else's name, but you guys are my favorites! You take your jobs so chill, and I'm really glad I can learn more from you. Thanks for giving me this experience; this is definitely where I come for any tools I need. Best place ever among all the other HVAC stores!

Service is fast and reliable. Staff is knowledgeable of their inventory as well as industry…read morestandards. Shane helped me last. Will go back again.

Horn Brothers Roofing has been a customer with Stanley Fasteners for years and counting! Good…read moreprices and quality

Our experience with Arizona Tile has been great. They really stand out among many other improvement…read morecompanies who don't seem to hire competent, helpful people to take my bunch of money and sell me their products. The folks in the front office/showroom are always helpful - patiently helped us make choices over several visits. I picked up a portion of our order at their warehouse and the folks in the Will Call office again were friendly, responsive and great. No one sitting around scrolling on their phones while I wait. The warehouse people who brought out my order and helped load were also great. Finally, the tile and quartz products we purchased are all good-to-excellent quality, much better than the digitally-printed subpar stuff at Floor and Decor. I recommend them over so many others!

If anyone needs top notch customer service at Arizona Tile in Denver ask for Clarissa. We had a…read morewater leak several months ago and needed to match existing tile with replacement tile. Clarissa asked for me to send photos to her. Within an hour, she had researched my tile and called back. She was unable to get my outdated tiles but gave me 2 different leads in CA. She suggested that I might want to expand my search for larger tiles that could be cut to my existing tile size. Sure enough, the almost exact tile match was found in CA. It was shipped 2 days later, was cut to size and the shower looks beautiful. Thank you Clarissa for your expertise and kindness. Customer service like that doesn't come along everyday.