Do not use them and do not have insurance pay them directly. I was told it would be around 3 weeks…read morefor my car to be fixed back in January 2026. Given that, I had the insurance check sent to them. Over months, the salesperson/rep lied to me about delays and reasons my part was not in. 8 months later my car is still not fixed, and I had to get my insurance company involved to request they return the money. Now that the money needs to be returned, they are saying it takes them up to 2 months to cut a check to return the funds. This entire experience has been a nightmare. Do not use them.

Chanhassen LaMettry's did me right! A lot of places are booked out really far in advance right now…read moredue to labor shortages and supply chain issues, so definitely be patient while booking out. My insurance tried providing me their approved shop list, but lo and behold, the list was out of date after calling around and I found out AFTER I had made the appointment. Well, I got a little tired of the run around and decided to go with a shop I knew did quality work. I started out at LaMettry's Inver Grove by my house for an estimate, and I was so happy that they would reach out within their network of shops to see if they could get me an earlier appointment. Now, Chanhassen isn't particularly close to where I live, but I figured it was worth getting the work done sooner. It was so nice to have them call and set up my rental car with my insurance and have it waiting for me when I dropped my car off! Everyone was so friendly, and even when my insurance was being difficult, Chad, the manager, helped me out and sent the paperwork in. I also really like that despite their parking lot being super full, my car was ready and done when they said it would be. Overall, super professional and great customer service!

Impressive shop with seasoned craftsmen and great customer service. Definitely worth stopping to…read morediscuss your restoration needs!

They did an amazing job fixing the rust we had on the back door of our truck. They were great to…read morework with. The communication was great. Overall an excellent experience. Thank you Wayne!

This company is BAD, do not use them. They use rebuild or…read moreaftermarket parts. When I got my car back it rattled, it never rattled before hand. The headlight didn't fit properly and always had moisture because of not having a tight seal, they just told be "to bad" and said this relationship is over with and hung up the phone. Bad unethical people are working here, they do terrible work. Do yourself a favor and work with someone else. Terrible company, terrible customer service, terrible work! Run!

They quoted 10 business days to fix my car (14 days including weekends when they are closed). It…read moretook 35 days to get my car fixed. They knew I only had 30 days of rental car coverage. They called me on a Friday 90 minutes before closing at 5:30pm and said my car was ready. I couldn't get it on Friday and they made me pay the car rental costs for the weekend they were closed. Awful service from an awful business with questionable employees. The change in my car center council was gone afterwards ("it must have gotten swept up while we cleaned it"). Just the icing on a carrot cake I didn't order... Pictured is how my car was returned to me after sitting outside over the weekend. Do yourself and your car a real service and take it somewhere else.

There are no words to express the Above And Beyond excellent service and customer support that you…read morerec from Lamettry's. I've been a loyal customer for years. There is simply no one better. Ask for Brandon the GM or Mike Ballou. For folks who love their cars this is the place to go whether it's a detail or bodywork! 10+!. Oh. I must not forget, pricing is very FAIR!

I had some damage to the wheel rim of my Range Rover and took it to Luther's for an estimate. The…read morequote was complicated and very expensive. A friend told me about LaMettry's so I tried them as a comparison. The process was slick - online at first, followed by a call with a very experienced person. They asked to see the car to give me the best quote, which was much more reasonable than expected. I worked with Chris in Minnetonka, and he was upbeat, knowledgable and can-do. He was creative about fixing a broken speaker screen inside the vehicle that otherwise required replacing the entire door. We had great communication throughout the process, and when I picked up the car, Chris had gone out of his way to touch up a variety of small dings and scratches with matching paint all over the exterior. I was thrilled and grateful. My experience was incredibly good and I recommend their services enthusiastically.

Amazing customer service. Front desk Lisa was incredibly polite and helpful and service tech Tim…read morewas wonderful. As a walk in customer, Caliber Collision staff greeted me with open arms and were able to address my JEEP Wrangler (minor) concern on the spot :-) Special shoutout to KR Auto for recommending such a nice auto body shop.

We have needed Caliber Collision on 3 separate occasions in recent months. They are amazing! We…read moreare beyond happy with their service. Everything comes away looking perfect! The staff are so incredibly knowledgeable and skilled, personable and kind! The pricing is quite good! I highly recommend Caliber Collision!!!

I have brought at least 3 vehicles over the last 10 years to EP Collision. Kamal is the owner and…read moreextremely cordial and friendly. In addition, his shop works magic. I just picked up my F150 with an aluminum bed....their work was perfect!

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

We went to Latuff Brothers to fix the hail damage on our car. What can I say! These guys are…read moreamazing. They run a tight and efficient shop, yet make you feel that they have all the time in the world for you. They finished exactly when they said they would. They not only did a PERFECT job on the hail damage, they cleaned our whole car inside and out. They organised our rental, both for pick-up and drop-off. They gave the best estimate, and they stuck to excatly their estimate. I couldn't give higher praise. Oh, and check out the photo on their counter. It is hilarious. Fantastic service, fantastic quality and fantastic value.

Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him

I'm an older guy, 72 & have had my share of experiences with auto body shops. I went into Tuan's…read moreshop & was greeted by the owner-Tuan, a nice soft spoken man. He examined my damaged car & explained to me exactly what he was to do. Printed out an estimate- no one likes the bottom line, however I thought his fee was fair(especially these days) I agreed & he got my car in next day- he said 5 business days & I understand the paining process & to do this job, TO DO IT RIGHT, takes time. 4.5 days later it was done-100% PERFECTLY! I tried to find something wrong & Im picky--couldn't find any flaws. Trust an old guy, just go to his shop---I wish I met him years ago--He's my guy in the body shop business!

Tuan was completely confident that he could make the repair to my scratched paint and wheel wells…read morein a timely manner. This is our second experience with Tuan, and he is talented as well as dependable. My car was as good as new (better, I think) in just two days, as he predicted. He details the car so that it looks "showroom perfect", which is an unexpected and delightful benefit! Honestly, as long as Tuan is in business, I will never take my car to a different auto repair shop. He is excellent and very pleasant to work with.

I discovered a large crack along the bottom of my windshield near the wiper blades on a Thursday. I…read morehoped to get the windshield replaced before the weekend. I looked for glass repair near my home. The first 2 places I called could not service my car until the following week. I found Eglass online and was thrilled to see that they give a portion of each glass service to the Feed My Starving Children charity. I phoned them and they were very pleasant and accomodating. They sent a technician to my home the next morning. He replaced my windshield in my garage on an extremely cold day and a few hours later, I was out driving errands. I would highly recommend Eglass to anyone wanting fast, friendly, convenient and reliable service. I would most definately use Eglass again.

Friendly local service in the twin cities with significantly lower prices than their big chain…read morecompetitors. No glass disposal or on-site installation fees. I had to reschedule my appointment due to weather, and the staff was very accommodating. I was happy to give my business to a local company and save money at the same time. Highly recommend.