They caused damage to my partner's vehicle during routine buffing - a service for which they…read morecharged $78. They then quoted more than $1,000 to repair the damage the shop caused to the paint during the buffing. When we politely asked the shop not charge us to repair damage they caused, Steve Jarmuzek became defensive and argumentative. He argued that burning through the paint "just happens sometimes during buffing" as justification for attempting to charge us full costs and labor to repair the damage. Ultimately he removed the $78 charged for the buffing that damaged the car from the total bill, but continued to refuse to repair the damage unless we agreed to pay for it, in full. At my request, he gave us a business card for the owner, Kenny. Kenny has proven impossible to reach. We have sent Kenny three emails, none of which he has responded to. The number on the business card is the number for the shop, which just brings us back to Steve. I would avoid doing business with this shop at all costs. You could find yourself being told that damage to your vehicle "just happens sometimes" and being asked to pay thousands to repair it.

I got a quote from Thomas Auto Body after I rammed my brand new car into a fire hydrant (you can…read morelaugh) and it was significantly cheaper than other shops in the area. Maybe I was *slightly* swayed by the donut holes and gatorade in the lobby but whatever. They told me they could get the part and that the repair would take four days in total. I received excellent service so I scheduled my drop off date and got things figured out with my insurance. I want to start by saying my repair is absolutely beautiful. I was extremely concerned that I would never be able to fix the car, but it looks brand new again. The only downside was that I dropped the car off on December 13th and picked it up on January 6th. Yikes. With three jobs, no car, and no communication from the shop I was feeling *extremely* frustrated. After about a week and a half with no car I called the shop to see what was going on and they told me the part was on national backorder until the end of January and that they would call my insurance to see if I could pickup the car in the meantime. I never heard back. Had the shop communicated with me prior to me calling every week I would've had a much better overall experience. That being said, I feel like I chose the right place repair wise. I would've loved to hold the repair until they had the part, but overall it was worth the wait!

Jeff and all other staff members at Caliber Collision were great. They did an amazing job with my…read morerepair. Jeff is very knowledgeable and helpful, customer service receptionist is very friendly and professional. I am very happy with their service.

I got in a fender bender and my insurance company required me to get an estimate from one of their…read moreverified shops even if I ultimately chose to go with a different one of my choice. They asked me to go to Caliber for this estimate. I will say honestly that when I took my car in, I didn't really intend to go with Caliber for the repairs. I was just checking the box for my insurance company. But I found their team to be so easy to work with and so good at customer service that I just gave them the go-ahead to do the repair. Joe was the representative I worked with, and I have nothing but positive things to say. He was very nice, and he took his time walking me through the damage to my car, what would need to be done, etc. I'm the type of customer that tends to ask a TON of questions. Joe answered every question I asked and he frequently called me in response to an emailed question to ensure I had all the information I wanted and didn't have any follow-up questions. He kept me completely updated on the status of my vehicle every step of the way. When I picked the car up, he took me on a final walk around, explained everything that was done, made sure I was happy and answered all of my final questions. I was very impressed. As for the repairs, my car looks brand new and drives perfectly. When I realized there was going to be paint work, I actually had them add on work to repair a scuff that had happened prior to the accident, which I paid for out of pocket. Their estimate on that repair was comparable and even slightly lower than the one I received from the dealership previously. You can't tell my car was even in an accident and the paint was matched exactly. Also, an honorable mention to Veronica at the front desk, who was a pleasure to work with on scheduling, paperwork, payment, etc. She was awesome enough to call me back when they had a cancellation and moved my repair up by like a week, which was a super pleasant surprise. And, when I picked my car up, she was very diligent to make sure the paperwork was correct, and she triple checked that I was charged the right amount (which was tricky because it was my deductible, the repair the insurance paid for and the repair that I paid out of pocket). I'd highly recommend Caliber if you need similar repairs to your vehicle.

Jake and his crew did a fabulous job getting the dents out of my hood caused by using the Speedway…read morecar wash in Minnetonka at the corner of 101 and 7. The dents weren't easy to see in bright sunlight, but in my garage they were very obvious. Jake prepped the car and circled the multiple dents to show me what he found. They are all gone and looks amazing again. I couldn't give this company high enough praise!

My first time at Dentwerks was to remove a bad door dent in my aluminum bodied Tesla -- they did a…read morestunning job at a fraction of the bid from a competitor. My second trip was on our Volt. Someone backed into us crushing the rear corner of the plastic bumper. Dentwerks fixed in a few minutes, no need for running around for body work, painting etc. They just somehow popped it back into shape. I cannot say enough good about this company. Everything is good about these guys!

I did the drive around to each Body Shop close to me and around Crystal. This was the lowest asking…read moreestimate and that was before they worked out a good price for being uninsured. I told them what I needed and other places took it as not important and slapped a price on it. Walter Collision & Glass made my 04 Thunderbird look brand new again and i am forever thankful for them. Trust that they will do right by you as they have me.

I recently brought my car in to have the front end repaired (new bumper, grill, hood). I have a…read morelight blue Sonata and I was really worried about them being able to perfectly match the color since it is such an uncommon color. When I went to pick it up, the body work and paint job looked perfect!! I was impressed that they actually cleaned the inside of my car too! Very happy with the results and service!

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

sent in photos for my issue and i have been looking everywhere and they won't take my car because…read moreit's 2 years older than 20 years old. We're not polite in the messages either.

I've had great work done a couple years ago when I was in an accident , and again I brought my car…read morein to be looked at after someone rear ended me; luckily there was no damage from the accident. I can't remember his name, but the amazing mechanic who evaluated my car offered to buff out some scratches from an unrelated incident, and it was so kind! Also, Troy takes such pride in what they do there! Lastly, I had accidentally booked at another location and the front desk staff was so helpful in getting my appointment switched!

There was a mix up in the location but Troy stayed on it and got it worked out. These are good…read morepeople

Yes i am extremely happy with ABRA Auto Body & Glass... The people are professional and courteous!!read more

I had my windshield replaced after catching something from the road as I was driving. I must've…read morecaught a rock or something. I called. Abra glass,within a very short window of time he came out and fix my windshield perfect. The referral is for Jeramya CLAUDE He was very efficient, timely, and fast. He did a great job as I was talking with him as he worked. Give thim a raise, he deserves it after fixing my windscreen!

Got it done, you could have done it if i sign a piece of paper for you, i checked back and can get…read morephoto proof you were not timely. And then again still being rude in this response to my review.

From the owner: Small locally owned and operated business. We pride ourselves on treating every customer's vehicle…read morelike our mother is going to be driving it.

A no brainer. My car…read moregot rear ended pretty severely and took it to CarStar. They not only were knowledgeable about the damage but kept me up to date regularly. The result back looks like there was no damage at all. Itemized receipt of what was done. This will be my go to place for any body damage.

My vehicle had quite a bit of damage. They worked well with the insurance company and made sure all…read moreof the unseen details were handled. While they didn't get all of the small fragments of glass inside the car, that wasn't unexpected since it was in every little crevice. I'd use them again, in fact it was my second visit here.

They were quick and straight up. No shady upselling or trying to tack on extra repairs just to make…read morea buck.

Won't take my car anywhere else! Zach, the owner, treats clients with respect and explains service…read moreoptions clearly. Much more affordable than chains.