I'm updating my review since Pure 1111 made an honest attempt to provide a better service after I…read morehad a disappointing experience. Ive been going to this MED spa for a few months now. My dysport injections with Laura have been wonderful. She's extremely professional, friendly, and very knowledgeable. I walk right into my appointments without an extended wait time. I also tried their hydra facial with Kelly which I thought could've been a little better.

I purchased a gift card at an auction for Botox and took my mother to redeem. A nurse injector with…read morelittle to no experience injected her and completely dropped her eyebrow. Absolutely horrible experience. I wish I never would have subjected my mom to their office.

Do not use this company, they are a complete scam! I scheduled an appointment for cool sculpting,…read moreand the next morning called and canceled because my doctor told me due to my medical issues. It would not be a good idea, the woman I spoke with told me my appointment was canceled, but when I checked later that day I was charged almost $3000 and they refused to refund the money. They said I it as a gift card in the next 12 months, but they absolutely will not refund, even though my has said it is medically unsafe for me to go through with it. I have even spoke with one of their nurses, and she even said that I would not be able to receive cool sculpting due to medical issues without an approval from my doctor. But yet they still will not refund my money. This is an awful company. They are all liars and take your money.

After paying for microneedling services, I tried to make my first appointment. Guess what--first…read moreavailable is 10 weeks out for any appointment time at all on any date! This business is at capacity, and I never would have purchased the service if I would have known this. After my first appointment on December 30, I will come back and review but at this point, I consider Ideal Image to be a poorly managed business with terrible customer service.

I had filler done here and one side is different than the other. They would not correct it. very…read morebad experience for me.

Hands down the best customer service at a spa I've ever received. When I walked in for my initial…read more(FREE!) skin analysis, I was greeted by name as soon as I walked in the door. Emily performed my analysis and was absolutely amazing. She took her time and explained everything with thorough detail and answered all of my questions. I went back just a few days later and received a hydra facial by Emily which was equally wonderful. Arya is my new home for all things skincare.

Go see Tammy Kiefer for all your hair needs. Been going to her for years. She's the best!read more

Just had my first facial here with Michelle! It was fantastic...Michelle is great...gentle yet firm…read moreand makes your face glow and feel so smooth and clean! And a fantastic message included in the Facial II. They do a lot of things as well as the facials....messages, nails, pedicures, hair, etc...everything beauty and their prices are reasonable too! Perfect environment and wonderful staff.... give 'em a try!

I had a facial today with Misty, and oh my goodness-- it was INCREDIBLE! I was blown away. I've had…read morefacials before at day spas, and hers was by far the best. She explained the basis behind what she was doing & was politely updating me on which stage we were at during the process. She's incredibly knowledgeable and sweet as can be. 10/10 would recommend to everyone. This would also be a great gift idea. Quality skincare in a relaxing spa-like room, located in quaint O'Fallon.

I have been going to Sanctuary for years and love everything about this hair salon! My hair always…read morelooks exactly the way I love it! Andrea does an amazing at hair extensions and blending them perfectly. They treat you like family and it's always such a treat to get my hair done!

Sabrina and Vicki really know their products. They make you instantly feel and home and make you…read morefeel and look your best without overwhelming you with unnecessary products. This just isn't a store, this is friends helping you look and feel your best.

A very sweet young woman helped me with some choices last week. The store is very clean, organized,…read morewell stocked and the lighting is perfect. My consultant, Keylee was very knowledgeable and answered my numerous questions with patience and a smile. I highly recommend this store for your makeup and skincare needs. They also carry a large selection of wigs. Overall, no complaints....a great experience.

I love everything about Massage Envy. There are so many good therapists here. And you can enjoy a…read morefull facial experience as well. Several spa treatments to choose from. The staff at front desk are so friendly and knowledgeable. Gift card specials and memberships available. Highly recommend.

If you want a good, real deep tissue massage, ask for Robyn…read more I was lucky enough to get her for my 60 minute massage and she didn't mess around. She got most of my knots out and was very friendly. I like it there, although the girls that work up front could be more polite. Also, it's more expensive than other massage places in the area, but my husband bought it for me so I'm not trying to complain lol.

This place made me ectremely sick and I am still under medical care 2 months after receiving a…read moretreatment that Sarah sells and administers even though she knows it to cause infections and health problems. When I called for an explination, and to let the clinic know what happened, in case they gave me something wrong, Sarah told me that the consent form I signed was because some of their compounds are known to hurt people's health and that I don't have any recourse becuase I signed her liability form. No apology, just truly appalling behavior from someone that was paid allot of money and hurt me while profiting. Now I can't get ANY IVs in my right arm and just scheduled a CT scan after 2 months of debilitating pain, missed work, multiple medications, sonogram, multiple Drs apts and counting..

They are very friendly and supportive it is so easy to get do the weight loss journeyread more

AMAZING service, kindness, and care for me and my girls. Kassie is very attentive to what you want…read moreand what you need-from the style to the temperature of the water when washing/massaging your hair and scalp. Kassie provides a clean, calm, caring environment. ANYONE who complains about Kassie is obviously fraudulent and has no idea what they are talking about. We love her!

Kassie is the best! Been going to her for over a decade and she's the only person I'll trust with…read moremy hair. Not sure where the other review came from re Kassie as I am super picky and one of the things I love about Kassie is anytime I've expressed not liking something kassie fixes it or if I have an idea she explains what it'll take (pricing included) before the service happens. Highly suggest! She keeps on top of the latest and greatest hair techniques and is seriously amazing.

Tessa is absolutely amazing!!! Do yourself a favor and book a massage with her today!!read more

Run!!! Do Not Believe the Lipstick on this PiG!!! And, she lies like a rug. If I could put less…read morethan a one star, I WOULD. FIRST, Devin called and told me to met her at the office, "someone would be there to greet me. " No one was there. The building was dark, lights were off. Her name, Devin, on the door. Devin knew she was alone in providing the service from start to finish and only came in as needed- why LIE?! Why direct me to go inside to wait and the doors were locked. Secondly, Devin needs new equipment. It's outdated and not functional. Devin made excuses about not using fancy equipment to be more personal. LIES! She used a step by step application with no deviation as needed - Not personal. Thirdly, Devin asked me 20 million questions: where I'm from, my job, my children, my children jobs, my husband, my husbands job, my mom, my house, and more. Then Devine had the nerve to say "I hope the experience was relaxing," but, how could I have been relaxed with ALL the questions, one after the other. Lastly, she's greedy. She charged me $95.00 for an advertised $85.00 service. LIES! Please reas transaction below and judge for self, I quote... Me: I rechecked the website price and saw that Microdermabrasion is $30 and a 45 minutes facial is for $55.00. Can you tell me how you came up with $95.00. Devin: Hello, I recently changed my pricing and somehow this only got updated on our website. Devin: I'm happy to honor that price if you'd like a refund of $10.00 + $5 tip. Me: It's not the money; it's the principle of false advertising. Rather than you honor the price until the website is fixed and or present the adjusted price at the onset, your ethical character is in question. Thank you and have a good day. Devin: I'm sorry! It was honest mistake that I didn't do attention. LIES! It wasn't an honest mistake. She wasn't THAT busy. In fact, she checked my appointment sheet to see if I completed a questionnaire before my service. Didn't she then notice that the prices were incorrect? At the completion of service, Devil looked at me and said $95.00 but claimed the website made the mistake. How could you not know about the mistake? Personally, I don't want to go anywhere where I'm given the "bait and switch," especially if the service is HORRIBLE. My advice- SAVE your gas, time, money and face. DO NOT GO TO DEVIN!!