1. Your Parents' IT Guy

    1. Your Parents' IT Guy

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    Your Parents' IT Guy

    5.0 (6 reviews)
    Closed 11:00 am - 9:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    10 months ago

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    3 years ago

    Erik was able to fix my internet/lighting issues within minutes. His prices are extremely reasonable too. I highly recommend his service.

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    Erik H.

    We're so glad we could help, Tim!

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    3 years ago

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    3 years ago

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    3 years ago

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    Erik H.

    Thanks for your business, Jake. Glad we could help!

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    3 years ago

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    Asked for a simple JB weld job as I didn't have the JB weld and didn't want to order it and I was…read morewilling to spend $100 bucks to have someone do it. Instead they tried to tell me I need much more expensive repairs. I order the JB weld for $6 and fixed it myself. Now the owner is out $100 and get a bad review for being dishonest. Edit: owner is also a liar trying to defend his dishonesty. I've attached a picture of our conversation in Yelp. Edit 2: oh so you didn't lie about talking to me you just so overwhelmed you couldn't remember all the people that you spoke to which is why you said you didn't speak to me. And you're not dishonest you are incompetent because you had to quote a much more expensive repair instead of doing quick repair. Makes sense considering you are so overwhelmed with business that you would immediately try and push a longer more expensive repair instead of a quick JB weld job. People if you do business with this man you deserve what you get.

    Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

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    Daniel was very efficient in getting us the help that we needed. We are visiting from Ohio, so it…read morewas very nice of him to provide us with the proper product! Might consider moving to Cali with how great this store is!

    TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

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    We contacted Simply Wired to troubleshoot our landline phone and improve internet access throughout…read moreour home. Brian came to meet with us, look at the house and property layout, and suggest various options. Recognizing and appreciating the home's age and historical significance, he proceeded to provide recommendations that would avoid or minimize drilling into the concrete walls and hard wood floors as well as keep the wiring out of sight. The Simply Wired team was amazing! They first focused on troubleshooting the phone landline and ports and found various fixes that needed to be made including up on the roof at the entry point of the phone service line. Once all the phones were working, his team proceeded to crawl into spaces in the basement and attic to route wiring throughout the home, which was a difficult and dirty task on a hot day. They successfully installed a router and multiple access points and drops and made adjusts as needed based on signal strength and reliability. The Simply Wired team was professional, responsive, thorough, and clean throughout the entire job. We have worked with other contractors over the years in various fields where the service and quality were lacking, but working with Brian and Ramon was an absolute delight, and I highly recommend Simply Wired.

    Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

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    This review was supposed to be written almost 1 full year back, sorry for the delay Anthony!…read more The story: I was planning on doing a gaming desktop build last June 2017. I went online, ordered my components, then took the long drive to Micro Center to pick everything up. When I got home, I jumped straight into the building process. Once I had everything squared away, I was ready to turn my new machine on. Unfortunately, I was unable to get my new computer to post the motherboard screen on the monitor. I tried to everything to get it to work including completely rebuilding the machine. Still nothing... I was super bummed at this time now. The next morning was Sunday. I woke up early and initially drove to Frys in San Marcos to see what was up. The lead repair guy at Frys was super rude and wanted to charge me $90 to perform a diagnosis !!! I left very upset and unsure what to do and where to go... I went on Yelp and began calling around computer repairs in North County. Most places didn't answer as it was Sunday. I then called Computer Problem Solvers and they were so nice. If I recall correctly, they were very busy at their Encinitas location and would have had a hard time seeing me that day but I was fortunate enough to get a call from Anthony who was happy to look at the computer at his home office in Oceanside. I drove to Anthony's home office and explained the situation to him. I left my desktop for him and went across the street for a quick beer while he looked at the rig. Within 20 minutes or so, I get a call that the machine was now posting to screen and ready for pick up!! I was so extremely happy and relieved. I spent so much time and effort trying to get this thing running but needed Anthony to work his magic :) Thankfully Anthony and Computer Problem Solvers were open on a Sunday and willing to help my poor soul (and for a very reasonable price I might add). It's now been a little over 11 months and I couldn't be happy with my computer or Computer Problem Solvers!! Now I can scratch off "right computer review" from my list :) Machine specs: Ryzen 5 1600 3.2GHz 6 Core A320M Gaming PRO AM4 mATX AMD Motherboard Ballistix Sport 8GB DDR4-2400 GeForce GTX 1050 Ti Overclocked 4GB GDDR5 120GB SSD Plus 500 Watt 80 Plus ATX PSU MasterBox 5t Dual-Tone Gaming ATX Case

    Very impressed with the services I've received by Kevin and Andre. I recently purchased a photo…read morebooth and was told by the manufacturer it would be "turn key". Once I received it-- it required expert programmers to get it to function. Thank Goodness I had AU technology at the top of my list to try out. They jumped on my project immediately and have taken the time to help me with a huge investment I felt I had made a mistake on. Thank you guys so much for assisting me with this and getting my new business off the ground. I will definitely send all my clients your way! Highly recommend:)

    Your Parents' IT Guy - itservices - Updated September 2026

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