We have been loyal clients of VMC The Woodlands since moving to Texas in 2019. They provided…read morewonderful care for our dog, Shadow, and now we wouldn't take our new puppy, Blue, anywhere else. ​What we appreciate most is their efficiency and honesty. When I had questions about Shadow, I could simply call and get clear options. They were even able to process medication orders right over the phone without insisting on an unnecessary appointment every single time. ​The staff is incredibly friendly, the check-in is seamless, and their communication is top-notch. They always follow up after a visit--just like they did for Shadow--to see how Blue is doing or if he had any reactions to his meds. It's rare to find a vet that combines this level of professional service with such a personal, caring touch. Highly recommend!

Our 7 year-old cat was exposed to a common household cleaner and began showing serious symptoms…read moredrooling, lethargy, and labored breathing. We rushed him to this clinic in a panic. Upon arrival, we were required to pay a $700 deposit before our cat was even evaluated. After payment, he was taken to the back, but instead of immediate treatment, we were instructed to call an animal poison control hotline ourselves which also required an additional fee. We were not informed that the clinic would also charge an even higher fee to consult with poison control. We spent about an hour on hold with poison control while our cat waited in distress. After completing lot of paperwork, He was treated with antibiotics and anti nausea medication, we were sent home with just antibiotics, despite the fact that he was still experiencing severe labored breathing. The breathing issues continued throughout the night. The next day, Dr. Goodyear called and said she regretted not administerina a steroid to help his night. The next day, Dr. Goodyear called and said she regretted not administering a steroid to help his breathing. We returned immediately to pick it up. Tragically it was too late, after giving the first dose at home, our cat vomited, began convulsing, and passed away. We later took him to another veterinary clinic for a necropsy and were told that the prolonged respiratory distress likely led to cardiac arrest. We are very heartbroken. We brought our cat in for urgent care and trusted that he would receive immediate, appropriate treatment. Instead, we feel critical time was lost, and key decisions were delayed. And unfortunately our beloved cats life was cut short.

My husband and I had an extremely upsetting experience with this clinic, and I feel it's important…read moreto share what happened, so other pet owners are aware. We brought our 170-lb mastiff, Louie, in for a routine heartworm test. The tech attempted to draw blood from his front leg but couldn't get any on the first try. Instead of using a new needle or properly cleaning the area again with alcohol, she reused the same needle in the exact same spot. When that didn't work, they eventually drew blood from his neck area. A few days later, we noticed a growth on the same leg where the attempted blood draw occurred. At first it was small, and we thought it might be a hygroma since Louie is a large dog who tends to drop his weight on the floor. But by Saturday morning, his leg had suddenly swollen to three times the size of his other legs, and he could not walk at all. We rushed him to another vet because this clinic was closed. That vet took X-rays (which were clear) and told us the swelling was not a hygroma, his leg was filled with fluid and could be an abscess, soft tissue sarcoma, or another serious issue. They immediately started him on medication for infection and pain. On Monday, I contacted this clinic to inform them of what had happened after our visit. They asked for photos, which we provided. They then asked for more pictures, and we even sent the X-ray from the emergency vet. Several days passed with no response until we finally received a call, only to be told that it wasn't their fault and there was nothing they could do. They also tried to convince us that reusing the same needle in the same spot without re-cleaning the area could not cause an infection. I'm not sure what veterinary school teaches that, but basic medical hygiene says otherwise. What makes this even more frustrating is that no solution, no concern, and no accountability were offered. Even if they believed it truly wasn't their fault, the complete lack of responsibility or willingness to help was incredibly disappointing. I rarely leave reviews, but this experience was unacceptable. Louie suffered significantly, and instead of helping or even acknowledging the issue, the clinic dismissed us entirely. I strongly urge other pet owners to be cautious and consider seeking care elsewhere.

Beware of their nail trim prices online, even if you're a recurring client and get annuals done…read morehere. You're charged $19 for a trim and a $21 vet tech fee per pet that they don't warn you about which is totally bonkers.

The prices for exams and treatments are extremely high for the level of service provided. While…read moresome of the staff members were kind and helpful, others came across as rude and unprofessional, which made the experience frustrating. Customer service should be consistent, especially when clients are already paying a premium for care. Unfortunately, because of the cost and mixed treatment from staff, I would not recommend this clinic.

I have mixed feelings about PCPC because I have a great respect for Dr K. who has always provided…read moreexceptional care. This review is for the entire clinic. Unfortunately it seems to have been acquired by private equity and the feel is more about $$ than care. Had an awful experience with Dr Summers who recommends anything that will make $. She is most unpleasant. Sadly I will be looking for a different clinic.

I am extremely disappointed with my experience at this clinic. I walked in with my cat for an eye…read moreissue. The doctor came in, briefly looked at my cat's eye, put a drop in it, and the entire interaction lasted maybe one minute. After that, I was shocked to be charged $165. No one explained the pricing beforehand. I was never given a price list. The only thing mentioned was a "visit fee," but no one clarified the total expected cost or explained what additional charges would be added. Everything was simply included without transparency. When I questioned the bill and asked why I wasn't informed in advance, I was told: "You didn't ask, so we didn't feel the need to tell you." That response alone says everything about how this clinic operates. It's not about the money -- it's about transparency and honesty. Pet owners deserve to know what they're paying for before being charged. A one-minute exam and one eye drop should not come with surprise charges and dismissive attitudes. I cannot recommend this clinic. Please ask for a full breakdown of costs in writing before agreeing to anything.

I had an amazing first time experience at this vet!! My nervous sweet dog was so well taken care…read moreof, and Doctor Castro did an amazing job explaining each step he did, and why he was doing it. He took his time and didn't rush anything, and made sure me and my baby were comfortable the whole visit. His vet tech Allie was very very sweet, thorough, and took her time warming up to my dog to get him to trust her. They were able to clean out his infected ears, examine him, suggest some changes I could make to better his health, and get him the medicine he needed. It was truly the best vet visit I have experienced in the 7 years I have had my dog. Highly recommend Dr Castro and Allie!!

We have taken our pets here for more than 10 years and never had a less than perfect experience…read more Well staffed so your wait time is minimal. All of the vets and techs treat your pet like they are their number one priority. The office staff is great as well. Anytime we have called to send vaccine records or prescription refills, they have responded quickly.

Check up on the ostin!! Got few shoots doc checked him out making sure everything good and to…read moreupdate!! He been very ichie so got some medicine!! Good people good service !

Dr Crellin was the best she could be with the hardest and saddest decision I had to make to allow…read moremy dog to leave and be with his creator after being 17 yrs and 3 mos old. Unlike most vets, with Bethany (Dr Crellin) you are not just another number. Most vets are out to make a buck. She even sent me a sympathy card, surely one of the saddest days of my life , first time to allow my best friend, Lucky, to be in peace and not suffer any longer. As time moves on, I understand perhaps I may have let it go too long, but it does not negate the fact I miss my dog immensely. For those of you who have to ultimately make this decision, know that understanding comes in time after being upset.

Dr. Bethany is the best! When our WFT Pete developed DM and his quality of life declined to a point…read morethat was so debilitating, hopeless and painful, we called Dr. B. She came to our home in the middle of those rain storms and flooding. She was so sweet, sympathetic and calm with us and Pete. Pete and I sat on the couch rubbing his ears and scratching his favorite places while Dr. B, my husband and I talked. She let us take our time while comforting us and letting Pete just relax. Afterwards, she was very considerate of us and Pete's body. Later she sent us a very touching sympathy card. If we had it to do over, we wouldn't change a thing about our interaction with Dr. B. If you are having to make this decision, I couldn't recommend anyone more highly than Dr Beth!

Kitty went for annual exam-- He was greeted with lots of…read morelove by a fave vet for our 17 and 18 year old pups! They loved Dr. Sherilyn Brannon and her loving staff. Our kitty gets top notch care here at animal clinics here at Alden Bridge. Dr. Brannon is also at Cochran's Crossing with a great staff there, too! Everyone at both locations is welcoming and eager to help!! Service is polite, caring, professional and quick ! Always satisfied and comfortable at each visit through the years.

Great! Loved everyone and great service with attention to detail. Checked my Bichon's knees without…read moreasking because the vet knows common ailments of dog breeds.

I've been bringing my dog to this vet since I relocated to Texas about 3 years ago. I've always…read moreappreciated the customer service, but every visit ends up being $200+ which has become very frustrating. Today I almost didn't come, but my Frenchie has been having ear issues again. Last year they put a medication in his ear that helped temporarily, so I came back hoping to address the same issue. This time they wanted to charge me $100 for the same medication that I later saw on Amazon for about $7. I declined the medication. After that they offered to simply clean his ears. I agreed, thinking it was a basic service, but no price was mentioned beforehand. When I received my bill, it came out to $337. I was shocked to see they charged $50 just to clean his ears without informing me of the cost before doing it. While the staff has always been polite, the pricing and lack of transparency are very disappointing. Unfortunately, after today's experience, I will not be returning. I have to agree with other reviews that the pricing here feels like a rip off.

We, and our mini-poodle puppy, Chief, have experienced absolutely wonderful and caring service at…read moreCole Veterinary Hospital at Harmony! Highly recommend choosing them for everything. From the start, the front staff were super kind to our lil pup for his puppy shots; he had positive experiences every time! For boarding, Chief was happy and well taken care of as he recuperated from his neutering while we were on vacation; Jasmine was so kind and even sent us a video of our pup playing in the unexpected snow in Jan 2025. We were sad to miss his first experience with snow, and thrilled to see him love the cold, white fun. Then, Dr. Kendra Delaney and the whole staff were instrumental in working with our Pet Relocation team for our international move, and promptly responded to all the timely details. Chief boarded for about a week until he flew out to meet us abroad. The staff all took amazing care of him, and our extra thank yous to Jasmine, our puppy's favorite vet tech, who noticed he was getting anxious; she promptly alerted the vet team who approached us with suggestions. We sincerely appreciate them all going the extra mile, every time.