Update 7/11/24:
The puppy died. We tried everything. I was…read morewaking up every 2-3 hours to try to feed him. This puppy should have never been sold. This was heartbreaking!
I am writing this review to share our unfortunate experience with Petland in Largo, FL. We recently purchased a tiny Pomeranian-Yorkie for $4000, expecting to welcome a healthy, happy puppy into our home. Unfortunately, our experience has been anything but that.
From the moment we brought the puppy home, we followed the feeding instructions given to us by Petland, feeding him 3-4 times a day. However, on the third day, the puppy began having seizures and foaming at the mouth. My aunt, who is not able to drive, was alone with the puppy and had to wait for me to come the next morning. When I arrived, the puppy was listless and clearly unwell.
We rushed him back to Petland, who advised us to take him to the vet. The vet then instructed us to go to the emergency room, where we discovered that the puppy was hypoglycemic. He was given an IV to stabilize his blood sugar levels, and the vet mentioned he might have liver issues or other health problems that would require further testing to diagnose.
Given the puppy's critical condition and the level of care he would need, we returned to Petland to discuss the situation. We explained that we would not be able to provide the necessary medical care for the puppy and requested that they take him back. Petland refused, stating that returning the puppy would be considered animal abandonment. They would offer no reimbursement for the medical care this dog would require, nor would they assist in the care of the dog.
I reached out to Petland's corporate office, hoping for a resolution that prioritized the puppy's well-being. However, we were forced to take the puppy home, despite his serious medical issues and our inability to care for him properly.
I am extremely disappointed with how Petland handled this situation. They displayed a complete lack of responsibility and compassion for the puppy's health, prioritizing profit over the animal's well-being. Selling a puppy with such severe medical issues without proper care instructions is unethical. I urge potential buyers to think twice before purchasing a pet from Petland, as our experience has been heartbreaking and distressing.
The life of the puppy should be the most important concern, and it is deeply troubling that Petland failed to take responsibility for an animal they sold just days prior. We are left with a sick puppy and a significant financial burden, with no support from the pet store that sold him to us.