Paying $4000 out of pocket for metal braces that should have been free or waaaaaaayyyy less through…read moremy insurance. The staff is nice...but be careful and check in with your insurance company.

I went to Dr. Sukoff for a free consult as I thought I needed braces. I found a welcoming and…read moreefficient office. The consult included 3 D x-rays and pictures which were done by his staff. Then I was seen by Dr. Sukoff. He could not have been any nicer and more informative. He spoke of options and listened to what I wanted to accomplish with my smile. He then told me (and actually brought up pictures) about a cosmetic procedure that would accomplish what I wanted. I had never known or thought of this procedure as an option. It was so refreshing to talk to a Doctor who only wanted to help me, even if it meant sending me elsewhere. I so appreciate the knowledge he gave me to fix my smile. Thank you, Dr. Sukoff!

Not sure what is going on here, but I have made multiple appointments in the last year and every…read moresingle time they call to reschedule. Even the appointment that they rescheduled me to, gets rescheduled. I have been pushing off my dental appointment for a year because of them and this last time I finally just told them I'm finding a new place. This is ridiculous!

I have been coming here for some years now. The fortunate thing for me I believe is that I have…read morechosen a great place for my children to have Dental care. Every visit is a pleasant experience no matter what has to be done. Other than one receptionist which they have since gotten rid of all my visits here have been great. Everyone is courteous,respectful and polite. Thank you for the great experience.

It's located in a very lovely town at Rockville center. They have excellent service. And they are…read morevery professional. The price is also reasonable. I get my retainers today. We have had lovely conversations. Gotta say it's a great place to have your first orthodontist visit there at Halberstadt Orthodontics.

My daughter has been a patient of Dr Halberstadt for several years. She had a very difficult case…read morebetween being very late getting her adult teeth and then missing several other teeth so her dental work took longer than most. Dr Halberstadt would explain everything in detail to both my daughter and myself and always made by daughter feel comfortable. His prices were very reasonable and he worked out an affordable payment plan with me. His office staff is wonderful, most notably Donna who is one of the most welcoming and lovely people I have ever met. My daughters braces are now off and she's very happy with the final result. I would highly recommend Dr Halberstadt.

Dr. kleinrock is efficient (appointments are kept) and he is ready to help whenever needed (he came…read morein on a Sunday to repair the kid's braces), very pleasant staff, and very kid-friendly and supportive. He goes that extra mile.

Dr. Kleinrock saved the day!!! My daughter had been under treatment with another dentist for three…read moreyears, and was nowhere near done. She had prom and graduation coming up fast. Dr. Kleinrock devised a new treatment plan, implemented it immediately, and within 6 months her teeth were PERFECT. All in time for graduation!!! Dr. Kleinrock also treated my other daughter with great results. You will not have to worry with Dr. Kleinrock--he is an awesome orthodontist. As a bonus, he is extremely pleasant to work with, as is his staff. I recommend him wholeheartedly!

I first went here about ten years ago to get Invisalign aligners since I never got braces when I…read morewas growing up and I wasn't quite interested in getting regular ones. After some research I decided to choose Dr. Kleinrock since he was noted as an expert in the product. He did a great job on helping to straighten my teeth and fix the underbite I never knew I had with using the Invisalign and orthodontic rubber bands on part of the treatment. Throughout the treatment he gave me the trays to change every two weeks as he checked on my progress and made changes according to how my teeth shifted. My treatment was shy under two years after he extended my aligner sets by a few months at no additional cost to my payment plan that was agreed on. He was a great help even after treatment and I needed to get my retainer replaced after ware and tear. Dr. Kleinrock and his staff are fantastic in how they treat their patients. I recently convinced my fiancé to get his teeth fixed by Dr. Kleinrock as well. It's nice to see that the process to get fitted for Invisalign has changed since I went and has gone digital as opposed to the three molds they used to have to take. In the waiting room there is a couple of tvs with video games, local tv and magazines to keep you occupied while you wait. Waiting time generally isn't long at all anyway. The parking lot is on the smaller side, but I usually have no problem finding parking. I would highly recommend him to anyone who needs to get braces or aligners since their office gives the best professionalism and service.

Seth Kleinrock is an amazing orthodontist and his entire staff is beyond accommodating. Although…read moreSeth's office is over a 40 minute drive from our house, we consulted with Seth as a second opinion, at the high recommendation of a relative, after feeling uneasy with a local and popular orthodontist that we first consulted. Seth evaluated both of our children regarding their need for and the extent of any needed orthodontic care. Seth explained that the large gap between my daughter's two front teeth was very straight forward to repair and did not require more than one year of treatment (very different from what we were told by the first orthodontist). Fifteen months later (delayed only due to COVID), her braces are off and her teeth are perfect. Seth has also advised us, after three separate consultations over the past year and a half, that our son's mouth is not yet developed enough for braces and that we should wait (also very different from what we were told by the first orthodontist). Aside from having gifted hands and doing an amazing job correcting my daughter's gap, Seth is honest and trustworthy. It is about doing what is right for his patient and not about the money. He did not recommend the extensive and expensive work for my daughter that he could have and he has repeatedly pushed off any work on my son's mouth. It was a true pleasure working with Seth and his entire staff and would highly recommend him to all.

I was first a patient with Dr. Palmieri back in 2002. He did a fabulous job then…read more I came back 2 years ago to get invisalign for my bottom teeth. Not only did they do a fabulous job again, but when the pandemic came, they went above and beyond to ensure my invisaligns would get "replenished". Most of his key staff (Joan and Gale) have been with him for the duration of this tenure (20+ years). They are all pleasant to be around, very kid friendly, and certainly keep the office beautiful. They continue to invest in the best orthodontic technology, and hold their team to the highest degree of professionalism. Dr. Palmieri is highly qualified, very thorough and a gentleman. I hope he's still working when I have kids come up through the ranks!

I'd give it zero stars if I could, Dr.Chester Palmieri's staff is very unprofessional. I witnessed…read moretwo older female staff members engaging in a nasty verbal altercation in front of my child. It was very disheartening and very sickening. I will not be returning...

Dr. Sands was very gentile with my son. She came from the exam area to discuss her findings and…read morerecommendations. Parents with small children sat in a cozy remove with a TV while the other parent sat in the exam room. We sat roughly 15 minutes before being called in (not bad at all). The office decor is warm and inviting. With multiple exam chairs lined up in a room. We will continue to see Dr. Sands as long as she's allows us to considering she's a pediatric dentist. We were told not to worry some young adults were still coming up to age 23.

Dr. Shatz is the most amazing pediatric. I would highly recommend him and his practice. We took our…read moredaughter here after not having such good experiences with our son with another orthodontist in the 5 towns area a few years back. The whole experience with Dr. Shatz from start to finish was superb, easy, professional with attention to every detail. My daughters teeth came out perfect and we can not be more happy! Excellent administrative staff and the office.

Every time I came for an appointment, it felt more so I was seeing friends rather than…read moreorthodontists. Everyone in the office is so so nice and extremely patient! I've gone here along with my sister for 8+ years and it's always been a pleasure.

Just an amazing experience from day 1. Dr Doug and his staff are professional, friendly, and always…read moreaccommodating!

Do not come here. Their front desk is ridiculously disrespectful. The first time we called, they…read moretold us they could give us a disk for my wisdom tooth scan, as I needed to take it to another dentist. They told us there were no extra fees (as our insurance wouldn't cover it) and there was a 10% credit card charge in person. After I had the scan, they told us we couldn't receive a disk. We asked why they told us different over the phone, and they denied any involvement. The next day we called asking to receive the scan however possible, and they told us they'd call us back but never returned the call. It was a holiday weekend, and we expressed urgency regarding this. We called later to further inquire until they put us directly on hold and then hung up after 15-20 minutes. We called after the long weekend, we called back to receive the scan, to which we received a singular screenshot of a 3D scan. This was unacceptable to my other dentist, and we demanded a way to view the scan in its entirety. In return they sent us an email with the same screenshot and a panoramic scan I also had there. Finally, I called and asked them to ask their boss who said he could give it to me, provided I was there with a thumb drive in hand within an hour. I had to drop everything to get my scan!

DO NOT COME HERE. They're sketchy about prices and billing and how much insurance is actually…read morecovering and the dentist is a very aggressive "Upseller" about dental work. I stopped coming to this location because they could be a bit cagey about what's going to be covered and always seemed really insistent that they do the work first and figure out what was covered after the fact I was offput but kept going for a while since at the end of every visit I paid out what I owed and according to them i was square. The event that actually convinced me to stop going was in 2021 when the dentist told me I needed braces and that my insurance "should" cover half of it. In fairness I have an open bite and DO need braces, however I also knew for a fact that they wouldn't be covered as that was one thing my HR rep mentioned specifically as not being covered. I remember the staff they sent in to discuss the cost with me REALLY tried to push it and kept mentioning that it was (It's been a while my numbers might be off.) $8000 but my insurance would cover half so it's REALLY $4000 and I had to remember that that would be spread out monthly over 2 years so REALLY it's $400/mo. The sale felt very aggressive and the general attitude felt like the goal was to get the metal in my mouth and THEN charge the insurance and figure out how much would be covered and charge me the rest after the fact. All good and well for them but i couldn't afford a known $4000 bill, let alone a surprise $8000 bill! And to be honest, i can't even afford the low ball $400/mo bill and, despite what they were saying, I was SURE it was gonna be $800/mo anyway since my insurance wouldn't cover that. I distinctly remember the doctor saying "yeah next time you come in we're gonna have to get you in braces" after I had ALREADY told them that it wouldn't be covered by my insurance and even as a monthly installment, even at the insurance covered price, it was not an expense I could afford. It really turned me off the way the doc tried to act like this was a decision being made FOR me and this was just gonna happen. So i just decided there wouldn't BE a next time to put the braces in and stopped going and let the whole thing go. My last visit was in March 2021. The reason I'm writing this review now in September 2022 is a SURPRISE $120 bill for fillings done in September/October of 2020! The office claims that though they cashed the checks from my insurance company 2 weeks after each visit they didn't notice the insurance was actually covering less than they claimed it was each time. And they just didn't notice until now. I ended up borrowing the money from a friend and just paying the surprise bill on card. But I keep thinking back to how hard they pushed braces and how they kept insisting insurance "Should" cover half of it, And how hard they seemed to be working to get the metal in my mouth before really being clear about the cost. Knowing how they handled the fillings bill I can only assume the braces would have gone the exact same way if I had just let myself get pressured into it! They would have put in the braces on the promise insurance is "Supposed" to cover half, done MONTHS, if not the whole 2 years of adjustments, getting the low checks but not recognizing that they were not being covered by insurance, gotten denied for 2 years and then popped up now in 2022 with a $5000 bill saying "Oh sorry turns out your insurance didn't cover 50% of it after all. But it's all done now so this is what you owe regardless. Covid ya know? Would you like us to do a monthly payment plan or send it to collections and destroy your credit?" Thank GOD I stopped going when I was turned off by how heavily they tried to push braces. ANYWAY regardless of their intentions you can't trust that the bills you get from here are ever the full amount of what you owe because they claim they don't actually compare what they got in the check from insurance to what the cost was until MONTHS (minimum 5 months since my last visit was 2021) OR YEARS (Since the bill was received 2 years after the first visit) after the fact. You may get a bill in the hundreds if you just had a few fillings but if you had extensive work done (Like brace or caps or a root canal) you could get a surprise bill in the thousands! "Covid" is not an acceptable excuse for having no idea what you patients owe you or what actually IS or ISN'T being covered.

My 3 daughters have all gotten braces from Dr. Bilello. All 3 now have nice, straight teeth. Thank…read moreyou

Started my treatment here sometime around 2019 for two years. They have a ton of updated equipment…read moreand scheduling has been great. They don't over-schedule like many offices nowadays and patients are seen at their scheduled times without having to wait at all or for long. Dr. Bilello and the staff are extremely friendly and remember the little details. Leaving one star off because after the treatment, I have the "black triangles", little gaps in the middle portion of my bottom teeth.