Brought my laptop in to install an ssd drive. Was in and out in twenty minutes. Staff was extremely…read morepolite and helpful. Top notch service.

The reps told me to come back next day and the phone was not ready. When you go to the store, you…read morecan wait upwards of 5 minutes for a rep to come to the front. They say they have video but it does not lead to the staff coming to the front in a timely manner. Currently have been waiting for 7 minutes with 3 other customer. The other customers in front of me have been waiting 10.

At 10:00am Thursday, July 16th the man working at this location told me they don't do customer…read moreservice of any kind, they just sell phones. He was extremely rude and said they always have outages and he can't help that. When I spoke with other AT&T employees they were shocked at his behavior. Having bought AT&T's Premium account, but then having the entire service shut down within 3 days, this experience is making me completely rethink AT&T.

Ariel was incredibly helpful, setting me up with a new Apple Watch and my mother with a new phone!read more

Brian (do not know his last name) was extremely helpful in transferring our service from Verizon to…read moreT-Mobile. Brian is kind and very pleasant to interact with. He also helped us find the best plan and discount.

From the owner: Visit the T-Mobile store in Yonkers and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2595 Central Park Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I went to pick up a new computer monitor and it was very fast and efficient and the staff were very…read morehelpful and I was in and out within five minutes. I would highly recommend curbside pick up especially during these times.

Hi, I'm reaching out regarding a very disappointing experience I had at your Yonkers store…read more I made it extremely clear--multiple times--that I wanted a 15-inch MacBook Air. Despite repeating this over and over, I was still given a 13-inch model. For a purchase of this level, that kind of mistake is unacceptable. On top of that, the atmosphere in the store was incredibly unprofessional. Employees were messing around, cursing, and behaving more like it was a frat party than a place of business. It was loud, distracting, and made it difficult to get any real help or feel confident in what I was being sold. This entire experience felt careless and disorganized, and as a result, my order was handled incorrectly. Then I called to complain, and the person hung up on me. Upper management needs to get into this store ASAP

went in to change a broken iphone screen. they changed the screen in 10mins and asked me for more…read morethan 200$ (the screen costs 50$). I bargained down to 150 but they charged me 165$. I was never given any receipt. A couple of hours later, the new screen shattered whilst in my pocket. I went back to complaîn and they asked me for another 130$.... Welcome rip off america

if I could give 0 I would , paid $300 twice now phone has more issues than ever, genuinely nobody…read moreshould give this place a dollar .

I was there today. The young lady was very helpful she went above and beyond. I will definitely go…read moreback.

Took my ps5 to get fixed. They gave me a week and a phone call. 8 days later still no one reached…read moreout I called no one picked up the following two days I made several calls until the young lady (Arielle) finally decided to pick up the phone to than proceed and let me know 11 days later they did not fix the system. Why did no one reach out. Fortunately I found a place were they are willing to get the job done at a much better price. Thank you for NOTHING!

This review is for Raul, in particular. I had read sour reviews on here prior to my visit so I had…read moremy defenses up. I went in during my lunch break to get information on trading in my phone and getting a new one. I was veryy reluctant to do so because I didn't want to get rid of my iphone mini. I was admittedly in a bad mood. He was very kind and patiently took his time walking me through the process and explaining my millions of questions. I was very hesitant to renew for my own personal reasons and was even skeptical of his intentions, but he kindly walked me through the pros and cons of either choice. In the end, I renewed my contract and am thankful to Raul for his willingness to treat me respectfully and kindly despite my hostility. Would definitely go back and recommend this store to anyone.

My experience as a customer at the Verizon location store in Yonkers, store S E49301…read more I was billed for extra phone lines that were added without my consent or acknowledgment. A customer purchased two phones at the Verizon store in Yonkers (Store S E49301, 2586 Central Park Ave.). The customer expected one line per phone, as clearly documented on the invoice/order summary. However, the store associate, Nyiah, added two extra lines without the customer's knowledge, resulting in billing for four lines for nearly a year. When the customer called Verizon Customer Care to dispute the charges, they were informed that retail store associates sometimes receive incentives per line added, which may explain why these extra two lines were activated without consent. For 11 months, the customer experienced repeated service disconnections, was locked out of online billing, and no representative properly investigated the account--until December 8, 2025, when one agent finally acknowledged the unauthorized lines. The customer lives out of state and could not return to the store, leaving them entirely dependent on Verizon support. Verizon must remove the unauthorized lines and refund all charges. Under federal telecommunications regulations, this is classified as cramming--a form of telecom fraud prohibited by the FCC and state regulators. Your store is responsible for correcting this issue immediately.

This place is terrific! I've lived in the area over three years, and they have always been…read moreextremely helpful. Each time I replaced any equipment or had questions, they have been exceeded my expectations in customer service.

Kevin & Dennis, They were super knowledgeable, helpful and…read moregot my wife setup with a new iPhone 17promax. I look forward to going back next time I need something for our phones. Dan

Absolutely the best phone store I've ever been to. The staff are amazing; they spent a huge amount…read moreof time and effort to solve my issues. Just overall great; wish they were all like this.

Best experience ive ever had at a t-mobile in my life. Everyone in there was beyond helpful and…read morehilarious. I also hate Ridge Hill by the way but ill keep coming back when i need help with my phone. I dont review anything but i felt like this location needed to be mentioned. I hate doing things in store but i was glad i walked in when i did. Again, the staff is so helpful and everything they did for me was greatly appreciated. Even if youre not close to the area like myself, its well worth the trip for the service.