Went to get a new battery put in my old phone met Mike who was great we talked for about 10 or 15…read moreminutes and the job is done. The price was just what he said it would be. I'm pretty sure we're gonna do a little more business about something else he couldn't of been more friendly and professional with what I had done I absolutely would recommend him.

Michael was friendly knowledgeable and efficient i would highly recommend paying him a visit if…read moreyou are trying to save some money on your cellphone bill

I was going to write something unnecessarily long winded. Instead I will simply say what a great…read moreshop with pleasant people who make you feel at home. Very down to earth and eager to help. I've gotten my past two phones from them. It's great to shop local!

Its nice to walk into a small town shop and get the service you would expect. They patiently and…read morepolitely answered all of my questions, there were no high pressure sales, I got everything I needed and saved a lot of time. Good place to have in town, I look forward to going back

Great cell phone stores with excellent customer service and prices. Excellent sales people who are…read moreknowledgeable and through.

From the owner: We Treat our Customer's like family, with respect, honesty and professionalism. We have the best…read moreprices in town!

If you're an Apple user, then I believe you'll be happy with Apple's commitment to their customers…read more While I do understand that their location within a large mall can be difficult to get to, I don't believe that this is necessarily a discrediting factor. I have been there a number of times more often for many purchases. Initially, I call their sales line, they create a "bag" containing the items I want to purchase and I go to the store to pick up my purchase. Although they are very busy with customers, it's only a brief wait - sometimes only 10 minutes at most - and I'm greeted by a friendly associate. At this point, the associate remains with me throughout the whole process. He/she verifies my order, pulls the equipment,sets it up and ensures the data migration from the older device to the new one is successful. It's commendable that I'm never left alone despite the multitude of customers. Often, the associate remains with me even while handling other customers simultaneously. Their training is impeccable. I am compelled to recognize their commitment to the customer, their friendliness, their expertise, and won't leave the customer till all matters have been completed. Further, on one shopping occasion, because I'm disabled and have trouble walking, the associate advised a supervisor and obtained permission to walk and carry my order out of the Apple Store to my car outside the mall. The attentiveness to detail, the customer and ensuring your new purchase is working properly is always a certainty. All staff at the store are expertly trained, make recommendations and reflect the highest standards set by Apple. I wish I was able to provide more than five stars - they rate at least ten!

Rarely do I give a one-star review. And now that this whole saga is done and over with, I will tell…read moreit all here, in hopes that someone will learn from this and not do what I did. A few weeks ago, I noticed my phone was starting to lose its charge rather quickly. Upon further inspection, my iPhone 15 Pro was physically misshapen. To my dismay, the battery within the phone itself began to expand. The first available appointment I saw was at the Smith Haven mall location. Being that I needed my phone fixed right away. I wanted to take the first available appointment so here I am and they're telling me that they could fix my phone, but it's going to take pretty much the entire day. Being that I couldn't leave my phone all day there Friday, as I had to work for the whole day, including in the evening, I asked if I could come back the next day. They told me they would put the battery aside for me and that I could come first thing in the morning. Until this point, my interactions have been pleasant and pretty easy. I come back the next day, leave my phone for the repair, and hope for the best. What I got was actually the worst. The repair there did not work and they told me that since they did not have any iPhone 15 pros in-house, they would have to take my phone and send it in to exchange it for a new one. In the meantime, they would give me a loaner phone which turned out to be an iPhone 14 not pro and that I would have to wait for my other phone. When I ask how long this would take, they told me it would be about a week, but usually it takes less. I asked if I could pay pay for an upgraded phone and they told me no. I should mention that I was not going in cold, I have been paying into AppleCare for quite some time now with a lot of my devices. I was then told I had to walk to the T-Mobile in the mall to reactivate my phone as they could not do it for me. I was trying so hard not to be a Karen, but when I asked why this was the case and why I wasn't told that this could happen and that they didn't have any iPhone 15 pros in house, they told me that this was the best that they could do, but this was top-tier service, and that I should be grateful. I called back mid week checking the status of my phone, and needless to say I was not given an apology or any help whatsoever, they told me that since my phone was with AppleCare, they could not give me any information. I will say I'm not proud of my behavior on that call, but I was never treated with any empathy or sympathy. I just wanted a functional phone. Instead, I was given an old phone, which cannot handle any of the functions I needed for work, and I missed a bunch of messages from my son's school during the two weeks that I had this loaner phone. Yes, I had the phone for two weeks, and it was the roughest two weeks. I missed a bunch of messages, I couldn't get my email, I couldn't connect to any networks that I needed to, and overall, I realize how tough it was to live life without our mobile devices. I sent Hubs to pick up the phone. The kicker... they didn't send me a new phone. They repaired my old one. The phone that they couldn't repair in house. So moral the story, as if you have AppleCare just steal directly with them. Don't go to an Apple Store. I would even go further and say purchase directly online. I would never step foot in one of these stores ever again.

I had a fantastic experience today, 3/6/25…read more Carlos helped me upgrade my phone, transfer all of my data and apply a screen protector. He was extremely patient and provided excellent customer service! 5+ stars for Carlos!!

I want to thank Carlos Rios for helping my mother replace her SIM card, and for being so patient…read moreand professional.

Nora was great! She was very friendly and knowledgeable. My phone was fixed within a a half an…read morehour! I would highly recommend!!

The matter has been resolved to my satisfaction. The store repaired and returned my laptop to me…read moretoday.

They have UNLOCKED PHONES !! They do repairs and have all types of accessories for tablets, phones…read moreand laptops. Open 7 days a week,

I got amazing JBL headphones from here. I've dropped them so many times, but they still work!!! My…read morecomputer works like I just bought it anytime anywhere!! This is the best phone store; I would definitely go here again!!! :)

From the owner: All variety of unlock phones, chargers speakers, and all your travel needs from luggage power bankread more

it's great I was looking for it on yelp and then I found it because I see it on YouTube also and…read morethen I saw it on then I saw it on yelp

I had a very disappointing experience here. I brought my own replacement screen, and initially I…read morewas told that my screen was too thick and wouldn't work. Then the technician said he could fix my phone for $150, which I agreed to. However, after the repair was done and I had already paid, he told me that he actually used the screen I brought from home. This was never communicated beforehand. If I had known he was going to use my own part, I would not have agreed to pay that price. I feel misled and overcharged. The lack of transparency is not acceptable. Make sure you clearly confirm what parts are being used and what you're paying for before agreeing to anything here.

Wife had screen repair done for 250. 60 days later screen just went black. No drops. No damage. I…read moretake it in, he says there's a 30 day warranty. Goes into talking about how the lcd must be broken and shows me examples of how the display will look with broken lcd. I try to explain there was no drops. Nothing looked like that at all. Clearly isn't hearing or caring what I'm saying. Offers to inspect for 50 dollars. Then says he can drop the replacement cost to 170 and waive labor. I go home do some research Ifixscreens has a 180 day warranty. Not 30. BULLSHIT scammers

Installed new screen on iPhone without warning that it would make it impossible to update operating…read moresystem. New screen the installed screwed up camera and broke again within 48 hours of repair -- without additional trauma to phone. Denied any responsibility.