Friendly staff - easy access. We have both an RV spot as well as a storage locker. Not sure what…read moremore you can ask for from a mini storage place.

Thanks to Brittany for being so cooperative and nice! Purchase process was smooth and she is so…read morefriendly and helpful. Will definitely recommend to others.

Very impressed with the service received. The right size climate controlled unit for the right…read moreprice. Thank you so very much!! Sincerely, Robert Wilson

Super helpful team. Layla is so friendly and ready to accommodate any way she can. Thank you so…read moremuch team!

It's a great location. Right off either I70 or I270, which is why we chose this place to store are…read moremany precious treasures... ok the junk we have from downsizing from a five bedroom to a two bedroom. They have a special where you get the first month free. Now this can mean the first month where you move your junk errr treasures into the place. Or in our case the first full month after you've moved whatever it is into your unit. We chose the latter. You do need to buy their basic insurance to be eligible for this offer, but that's $14. So $14 or $140. It's a no brainer! They have carts to help you transport your... stuff to your locker. 6 carts in total. 4 flat beds and 2 of those carts you tend to see at Lowe's fir transporting lumber. The place is very clean too. Another huge bonus you don't want your... stuff to be stored in a dirty facility do you? Happy so far. Now who wants to buy some gym equipment.

My husband and I have been renting an extra large climate controlled until for about 1.5 years and…read morehave been in and out of EZ a great deal. I find the staff super helpful and professionally friendly. The place is always clean and I feel safe there. I just purchased a home and so we closed out our account. I can't say enough nice things about this location. I was dreading renting a storage unit, especially after reading a bunch of reviews. But this was a great experience during a hard transition. I highly recommend this group. I will happily come back if ever I need to.

We had a positive experience with PODS -- used it for storing most of our household items for about…read more9 months during home renovations (not for moving). The container drop off and pick up were easy to schedule and reschedule (we rescheduled the delivery several times, once with less than 24 hours notice), the phone customer service people were helpful, the pod was very clean, and our stuff came back exactly as we'd packed it. Considering the terrible, rushed job we did packing up glassware, etc, we were surprised nothing was broken. No water damage or smell of anything having been wet during the storage period (we worried that the hurricane might have soaked our pod). Clearly, we had relatively low expectations. Negatives: (1) We had problems several times with re-scheduling deliveries through the web site, and had to resort to calling customer service (who were able to help us quickly and smoothly). (2) The pod delivery was about 2 hours outside the scheduling window. And (3) it was pricey -- the cost of storage added up, especially when we needed our pod for months longer than expected. However, based on my limited research, the price was about the same as (or maybe better than) storing items with similar companies -- and overall, it was worth the convenience of having our stuff picked up and dropped off. We would do business with PODS again, especially for short term storage.

my husband is a disabled veteran after 20 years in the military. what pods did for him, was drop…read moreit off facing away from our hise yesterday, refusing to stop when my husband pointed it out. "not my problem, call for a ticket". he has to pay loaders more to carry it out into the street. nothing but lies and broken deals for us. by dishonest pods.

I am writing to personally thank you both Ashley and Stephanie for the exceptional customer service…read moreyou provide. Whether I am calling or visiting the office to make my monthly payments, you are always excellent communicators and incredibly helpful. I have been a customer for nearly four years, and I recently recommended CubeSmart to my oldest daughter when she moved back home. She is now a customer as well and is very happy to experience the same great service I have enjoyed. I will continue to recommend your storage facility to anyone I know looking for a recommendation. Thank you again for all that you do.

David Was great to deal with and has a very clean and well managed facility. Will definitely be…read moreback for any storage needs. Thanks again

I started renting in february 2024 and my rate has gone up now for the 3rd time. The notice I just…read morereceived gives a new rate that is a 41% increase. I had a leak in my unit twice. The first time the customer service person gave me a plastic sheet and made excuses about the roof construction. I am storing high value art in a climate-controlled unit and I have water dripping onto my work. I was told the problem would be addressed. For a period of time all was well until I came in to find the leak was worse and had drenched my art and the floor of my unit. I was then moved to a new unit and while completing the paperwork the clerk bragged about the number of locations they have, something like more than the number of Taco Bell locations in the US. And I'm thinking, if your company is making that much money, enough for you to brag, then I expect to have a unit with no issues. He then proceeded to ask me to leave a positive review, as if his bragging made my experience any better. I would NOT use this facility again. I'm terminating my contract with them this month.

My wife and I always use extra space when we need storage. Matt is excellent and very helpful. It's…read morealways a smooth process

Jenn was great! She kept me updated and informed on exactly the size unit I would need. Great…read morecustomer service! Keep up the Good work! Loyal customer T. Jones

It was very valuable to help people and me. They successfully have served customers and qualified…read morefor cleaning in the building. I always have been appreciated with sale customer. They kept in the restroom cleaning.

Not very good with customer service. Showed up on property, there was a sign saying no one was…read morethere and to go across town for help. Surprise no one there either, but a number to call still haven't received a call back in 3+days. Place is a bad joke to do business with. Good luck

When I first purchased storage I noticed there was roaches and possibly bed bugs inside the storage…read moreunits so as I was making sure my unit was clean. The property manager on site was complaining about me staying too long in my storage unit when I only spent 1 hr organizing my items and clothes and told me I'm only allowed to be at the storage unit for 20-30 min a day. Then today as I was walking off the property the property manager harassed me telling me I'm banging on his office door with no proof it was me and was definitely racially motivated because he told me it was hard for him to pronounce my name when I first checked in. at this point I refuse to use the bathroom on site due to being harassed everytime I access the storage unit and it being an issue for just renting a storage space wouldn't recommend to anyone I suggest purchasing a U-Haul next door.

This is supposedly CubeSmart's mission statement: "At CubeSmart, our mission is to simplify the…read morechallenges our customers face through our innovative solutions, our commitment to customer service, and our treatment of them with genuine care." To deliver on our mission, day in and day out, we are committed to the sustainable growth of our business. What a joke - they do nothing but make things difficult at the Frederick CubeSmart - they have no interest in helping their customers and seem to prefer trying to make their lives difficult. Avoid at all costs.

From the owner: CubeSmart Self Storage of Frederick, MD offers affordable self storage with premium amenities. Our…read more811 East South Street location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage