Came here as recommended by friends after dinner as they said it was great yogurt and they had non-dairy choices so we said let's try it, and they were right! I had the non-dairy chocolate and pineapple flavors along with a bunch of toppings - probably too much but worth it! One pays by the weight of your yogurt cup when checking out. Brandi was the one person behind the counter and she's "a fine girl," answering any questions and helping when asked. If we're ever out this way and need dessert this is a definite destination that my wife and I recommend highly. read more

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Nice variety of flavors...and pleased to see a lot of dietary restricted options including 2, chocolate and pineapple, for lactose AND gluten free. Service was helpful and pleasant, indoor and outdoor seating available. read more

It was a quiet Saturday evening and I took my wife and kids out for something sweet. The place was very clean with a calm and relaxed atmosphere. Prices are reasonable and there is a wide variety of flavors to choose from. The kids really enjoyed it and had a great time picking their favorites. The service was good and patient which made the experience even better. It is a nice spot to treat the kids once a week and I would definitely recommend this place to families looking for a simple and enjoyable dessert outing. read more

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Excellent Flavors and Toppings, Fresh Fruits, Delicious Fudge, and other Gooey Liquid Toppings as well as well! Chocolate Sprinkles and Crushed candies too! A big assortment of Yogurt Flavors, some sugar-free, some lactose free, etc. Love this place! Lots of Parking, Handicapped accessible, prices are Fair! Help is very helpful, and Cheerful! read more

The service and workers are terrible i went here twice and both times the workers were rude, careless and watched you carefully the whole time. i couldn't even choose flavors because of how uncomfortable i felt . I walked in i started getting stared at immediately. They watch you like your doing smth illegal. And menchies is like 10 tomes better so its not even worth the flavor. read more

I happened to be in the area and stopped in for a snack. This location is better than the Westlake Village one. It is clean, it has a lot of good topping options. I like that the staff is meant to serve the toppings in the counter to you. That part is not self serve. The other dry toppings are in a gravity feed type of container. I've stopped going to the Westlake location due to being let down several times. However I will come back to the West Hills location any day. read more

I came here a couple times before and again today. Their yogurt is very good but the customer service is subpar. The guy at the counter is not very nice. We asked for a sample cups which is common in frozen yogurt places and he denied. When my kids tried to get toppings, the cereal dispenser style topping area releases a ton of topping even though we barely moved the handle. Not only did my kids get a lot more than they wanted, the employee was rude and said "you made a mess", as if it was intentional. We spent over $40 for frozen yogurt for four people - way overpriced. I will not be coming here again. They lost a customer. It's too bad. P.S. while we were sitting down eating our frozen yogurt, two additional customers were irritated at the guy for his bad service. One also complained about the topping dispenser releasing too much topping. We are not the only ones who are unhappy. read more

Yozen Frogurt - Ice Cream & Frozen Yogurt Near Me - West Hills, California

Your staff were informed of a food allergy, actively guided the selection, and a severe allergic reaction followed. This failure rests entirely with Yozen Frogurt, regardless of how you attempt to explain it away. read more

I've been coming to this yogurt shop for years and it never disappoints. The frozen yogurt is always delicious, I love the non dairy options - perfectly creamy, and full of flavor, with a great variety of fresh toppings. The shop is always clean and inviting, and the staff are incredibly friendly and welcoming. Definitely one of my go-to spots! read more

this is our local yogurt shop and the great! They have one flavor in particular that's perfect for vegans and the alternate between vanilla and chocolate. Do you want your phone number on file because you get discounts overtime and who doesn't discount right? Bathrooms are clean services. Great yogurt is tasty I mean really what else could you want? read more

Went here on May 25 around 6 PM, and unfortunately had a disappointing experience that left a sour taste--no pun intended. I've been coming to Yozen for years and have always enjoyed it, but yesterday felt different. I brought my two daughters--ages 7 and 2. Before filling our cups, my older daughter wanted to try a sample to decide what flavor she wanted. I let my toddler try the dairy-free option to see if she'd like it, and my older daughter tried something else. When she went back to ask the young man working there if she could quickly try the lemon flavor before choosing, he told her no. That she had already had her one sample and couldn't try another. Now maybe this is some new policy (though I saw no signage about it), or maybe this employee was just being unnecessarily strict with a child. Either way, it came off as rude. We were three guests, and only two small samples had been given. More importantly, we were about to pay for three cups. Is it really a big loss to let a 7-year-old try one more flavor before she fills her cup? I didn't say anything at the time, but the way it was handled felt cold and unfriendly--especially toward a kid. I'm a longtime fan of this place, but that kind of treatment definitely made us think twice. Disappointed. Update: I just went back and looked at some other reviews prior to our visit and noticed that about a month ago, someone else left a review saying they were denied a sample cup. They even posted a picture--and it turns out it's the same employee who did this to my daughter. We've never had this experience at Yozen before, so it seems like this may be an issue with this particular employee who hasn't learned from last time--unless this is an official store policy. read more

After eating dinner we walked over to yozen frogurt for dessert! What I liked the most was you could still add your own toppings! A lot of places don't let you do that anymore. They had a lot of flavors and every yogurt I got was delicious! My favorite was the pomegranate mixed with the tart. I got peanuts and mochi on top and it was perfect. There is plenty of seating inside and outside and it was nice to sit outside during this cool weather. Also there is plenty of parking which is a plus. I will definitely be back to try more flavors! read more

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Love this place. Really yummy frozen yogurt with toppings. Family friendly. My niece loves to go here. The staff is usually friendly.

We went end of the evening. Yogurt was delicious. Well churned with plenty of flavor choices. They actually allowed tasting. The toppings were self serve and plentiful. 10 out of 10 read more

Hidden gem recently visited thanks for friends referral and have to say best yogurt place I've ever been. All the flavors were delicious and being lactose they had options without dairy. All the toppings were fresh and delicious as well. Service was excellent and place was clean and spotless! Safe to say will be visiting often now. read more

Delicious flavors! They also have gluten free, dairy free & sugar free options : ) Excellent service! My kids & I live this place! read more

Very clean place. Everything is comfortable to use. Very hygienic. Nice stuff and good service read more

Yozen Frogurt - a little girl eating a yogurt - Ice Cream & Frozen Yogurt Near Me - West Hills, California

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Is the bathroom always broken or we had bad luck? Had been on the road for an hour and the broken bathroom set the tone of our first visit. Our encounter with staff was brief but pleasant. The place is clean. There are a lot of toppings available. The frozen yogurt is frozen yogurt ‍ read more

This place is a solid four stars. I think lowering their prices Just a Touch, Maybe by 10 cents per ounce, would make it a true five star spot. Compared to Yogurtland over by Tampa and victory, this place has a slightly more Tangy "Tangy" flavor. I do like the fact that you can put your own toppings on, however you want, wherever you want. The flavors tasted great, but you're kind of just right in between Menchie's and Yogurtland. By comparison, Menchie's to me just tastes like ice milk, with a very watery consistency. Yogurtland is a little more smoother. When you take everything into consideration, is it worth driving six or seven miles down Victory to go to a better spot? So this money you spend in gasoline kind of is the same thing as spending 10 cents more here per ounce. You'll have to weigh all that into consideration. I mean if you're in the neighborhood, and this is your local spot, then more power to you. In summary, and just giving a general review of the place, it's not bad, but it's not the greatest. I tried a good six flavors in my bowl. It was very easy to distinguish each, and some are definitely better in consistency and flavor than others. So that's really why I gave this place four stars as well instead of 5. read more

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This is hands down my go-to spot for frozen yogurt! The whole store is always super clean and there's always new flavors to try. Nutella's my absolute favorite and I love the wide range of options for self-serve toppings. Vegan and dairy free flavors are always available and really yummy too! Great small business and a very welcoming spot for families. read more

Be aware- you can only get one sample per person and only by the worker, you can't do it yourself. Weird, we've never seen it before! Poor selection of flavors. We left without getting anything since non of us liked the samples read more

Love this place! Great flavors, tons of topping options, and the staff is super friendly. Yes they are open during construction so don't miss out! read more

This place is very sanitary and has a wife verity of toppings you can choose from. I have never had tart anywhere else that has a better flavor then yozen frogurt. You should definitely come and try out the flavors here. They also frequently add new flavors every week read more

Yozen Frogurt - This place is very clean and sanitary. They have a wide variety of toppings you can choose from. - Ice Cream & Frozen Yogurt Near Me - West Hills, California

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Still love the place, hate having to tie up the help when there's people there waiting just so they can help me do something I can easily do myself read more

Yozen Frogurt - Ice Cream & Frozen Yogurt Near Me - West Hills, California

Delicious frozen yogurt in a bunch of different flavors. Very clean and great service I would definitely go back read more

I've been coming here every Wednesday evening with my daughter for about the last 6 months, after her karate classes, and we love it here. The yogurt is made in-house, and the fruit is always fresh. The young man, Sheloh, is always attentive to our needs and treats us with class. Thank you for making our Wednesday evenings so special. See you next week :) read more

Best Frozen Yogurt in LA! Decided I wanted some yogurt because of the insane heat outside and I gave Yozen Frogurt a shot. The store was very clean and the employee at the counter was very kind. Great flavors, especially the cookies and cream, and their topping selection is great as well. 10/10 would recommend read more

I've been a long time customer and a big fan of yozen frogurt! The tart and pomegranate flavors are my favorite. The place is also extremely clean and organized. However, I've noticed the yogurt has been more liquidy. It melts faster making it less enjoyable, so I'm hoping it could be more firm in the future! read more

I can easily say that this place is the best spot if you are craving a frozen yogurt. They have great flavors, among which are Nutella, pistachio or tart , yogurt are very creamy and delicious. The place is always welcoming . Give it a try read more

Had a great time at Yozen Frogurt. First time here and it was great. My family enjoyed the vanilla yogurt and especially the spread of toppings. I was glad they had dairy free products, so I indulged in a cup or two. The AC was running, so it helped us beat the heat for a bit. Would definitely come back for another froyo. read more

Prices are ridiculous, ten dollars for a cup of yogurt ! We have been going to YF for years and when it changed owners they just became so overpriced. Even the person checking me out admitted to it being expensive read more

The girl On duty just now insulted us and told us to get the fuck out of the place because my wife asked to test a second flavor! She threw the service bad at me and I did follow her into the back work area and told her what a miserable employee she was . My wife has cancer and has difficulty with tasting I asked her in a nice way to allow to taste another flavor she said no a a disprectful manner. All she wanted is a second taste and we have been clients for over 8 years with not one issue. This girl must be fired !! read more

So I really thought twice about posting this review. After all, we live in the neighborhood and frequent this frozen yogurt shop fairly often. And, as a business owner I love supporting local businesses. However, tonight's experience really put a bad taste in my mouth...no pun intended. The yogurt is quite delicious as well as the many topping options. So why the bad taste? Well, tonight I promised my youngest son ice cream. However, I decided to take him to get yogurt instead of Baskin Robbins. His only request was that I get him a cone along with the yogurt and I of course agreed. After all, they charge by the ounce so what's the big deal. I ended up paying almost $30 for three yogurts which is insane if you ask me. However, before leaving, my son reminded me that I didn't get him a cone. So, in order to keep my promise I asked the young man at the register to please ring me up for a cone. I was shocked when he told me that it was almost $4 for a simple little cake cone. $4? I ended up paying the money because I made a promise to my son. But that is absolutely ridiculous that they charge so much for a cone. Not a large waffle cone. But a simple cake cone. Even through door dash, you can get a box of 24 cones for less than $4. I say this to show how absolutely insane it is that they charge that much. Essentially 24 cones at this place would cost you almost $95. I hate the fact that it drove me to write a review like this for a place that I really like. But this is highway robbery. I'm all for making a profit. Charge a $1 for a cone. That I can deal with. But charging 2500% more than what they paid is just wrong. read more

My first pick up order...the gentleman that brought me the yogurt to my car is very nice and I love how everything is organized in the bag. read more

Yozen Frogurt - a hand holding a piece of paper - Ice Cream & Frozen Yogurt Near Me - West Hills, California

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It's still my favorite place but please make the yogurt more firm. Recently it has been more watery

This is the best frozen yogurt I've ever had and it's not even close! I've been coming here for years and absolutely nothing compares! Also, the owner is so kind and all the employees are always so helpful! Would recommend to anyone and everyone! read more

This frozen yogurt place is a small chain and because of this, they value their customers very much! This location pays attention to each and every person that walks in, the cashier always with a smile on their face and questions ready to create a connection with all customers. At one point, my family and I got pretty close to the cashier named Julia. We thought we were her favorite family but we saw that she was just as close with everyone else that came in! The business is lucky to have her and she makes the experience only that much better. Since then, she unfortunately found another job but the remaining staff has stepped up and, although no one could replace Julia, they give her a definite run for her money and put effort into building connections and relationships with their customers. This small town feel is what sets this place apart from others as I feel that this is "my" yogurt place since that is where all my friends are. And the best part is, the yogurt is creamy and delicious!! read more

Five stars for the delicious Nutella flavor that they keep teasing us with. PLEASE make it a permanent flavor!

After years of hearing recommendations from locals, I finally tried it! Daniella was super helpful with my many questions - a delight! The triple velvet chocolate is very good. Also Dulce de Leche. Half the price of the yogurt shop I usually frequent! read more

Such a good selection of flavors, including sugar-free, dairy-free and lo-carb. Very cool toppings too. Great place to go with the kids after an event or just after school to treat them. read more