Always a pleasant experience. Dependable and pleasant…read more Parking could be better. Prescriptions filled promptly.

I loved Dokimos Nevada City until they merged with the Grass Valley location and now waiting time…read morehas doubled in line and waiting on hold was 17 minutes today. Tell the owners that after 25 years with Dokimos I'm gone. I'm going to change my pharmacy to Raley's where the customer is appreciated. I also have clients who are disgusted with them. Unorganized and rude. I'm done.

Since this is this locations general rating, this review will do little good. Their lunch break…read morepolicy is just rude. Even if you are next in line at 1:30 they rudely shut the window in your face, without apology. Have they never thought that they could let their counter staff rotate lunch times so RX that are ready as they texted us be picked up?

Terrible service. Waited over 2 hours for a prescription all because they accidentally placed that…read moremedication as out of stock. They didn't apologize or anything, just told me I needed to wait longer...

Looks like I'm not the only one to leave a review about the not so lovely cashier ... wow o…read more......First time here ... way to welcome a new customer . My doctor filled my prescriptions there to try to save me some money . Next time I'll just pay more to go to cvs . I called this am to see if they were ready since I'm not a regular customer I don't get notified that they are ... Amber answered the phone . Very short , huffing before I could even finish my sentence she interrupted and said I just need your name and dob.... Well ok . She couldn't hear my dob a couple of times so I repeated it louder and clearer which seemed to set her . When I came in only one lady with er at counter and I went down a middle aisle that seemed to be right , but apparently I was not standing in the right spot , and with my luck ...the cashier was Amber ... who very rudely told me I was not standing in right spot . So I said I apologize it's my first time here ... went to right spot , the lady left , so I walked up .. no sign saying "don't walk up !!!" And she started answering the phone and said "I wasn't ready for you so you'll have to wait "... WOW... I tried apologizing again feeling like the biggest a hole ... she then mumbled after she got off of one call "Jesus people " like she hates her job so much . I feel bad for her . She is a miserable person but that really hurts your customer base having a small business up against the giants with that kind of service as your face front ... I will never ever let my doctor send my prescriptions there again and I will be going on google , next door , etc Do better

CAUTION...... this is not the pharmacy for you! The staff have no concern for you or the pain you…read moreare in. I was unable to get my important medication filled because they only filled 1 of 2 prescriptions that were ordered at the same time. I had to go 15 hours without medication. This incompetence is unacceptable. The girl I spoke with hung up on me because it was 5:55pm, they were closing at 6:00pm. PILLPACK pharmacy is great. The people you talk to are so helpful and it comes to your front door. PILLPACK 855 745 5725 you wont be sorry never stand in line again, or be treated badly.

They are very careful making certain that you get to talk to a pharmacist, if necessary. Tim who…read moreis one of the pharmacists is very easy to talk to and very thorough. Other pharmacies have handed me a wrapped pkg so that I could not get to the instructions. By the time I got home and unwrapped the package, I discovered the instructions to talk to a pharmacist. Too late to return item and no recommended consult.

I'm so disappointed with this pharmacy. They literally do NOT CARE about their patients. Whatever…read morehappened To common decency and customer service? We are switching ALL of our medications from there due to stinky attitudes and their first words, without eye contact, are: date of birth. Glad to be done with them!

Great service and shipping for a local compounding place. Communication and ease made the process…read morebetter!

Always helpful. Fast, efficient and accurate service. I'm live 60 miles away and my prescriptions…read moreare mailed and in my hands before I know it!

If I could give zero stars I would!! Went in to pick up a prescription. It was already put back. I…read moreshowed him a text message stating that I had 2 more days until it would be put back and cashier responded "sometimes those messages are wrong". I've switched all of prescriptions out of Rite Aid except for this one and there is always a problem. They can't ever get the Rx coupons to go through but all of the other pharmacy's don't have a problem. They put Rx back before the allotted time you have. I thought instead of wasting these 30 min of my life because rx was put back I'd pick up a few things. Shelves are empty..literally empty!! They deny that they're shutting down but they might as well. Worst place in town!!

Store is going down REAL FAST!!! Love all the employees there but the higher ups need to treat them…read morea hell of a lot better!! They need to appreciate them and reward them as they should have been rewarded!!!! STILL working on the same union contract from what 2019..2020..2021??? It's a shame they do not feel their employees deserve better to at least come to an agreement with the Union!!!! It's a shame they have lost VERY MANY valuable employees and will keep doing so!!!! Open your eyes corporate people OR just stop abusing who you have left there and shut the doors. From one employee who's 11 years with Rite Aid evidently meant nothing to them!!

Excellent customer service. And I love to support local businesses. Highly recommendedread more

The local pharmacy in Colfax goes above and beyond, always to serve our community. I think some…read morehonest reviews would be helpful from the people who really really appreciate the pharmacist and staff for everything they do to make sure we get our medication and always extra attention.

my rx has a goodrx coupon... expires in 4 days over 3 weeks…read moreago i gave my rx and they still have none in stock...???

After Rite Aid closed in Grass Valley Unfortunately I…read more started going to Walgreens in Grass valley. Which was the biggest mistake ever. It took me an hour and 45 minutes. I have a bad hip with no where to sit. I thought I was going to pass out. Now thankfully all my prescriptions are delivered to me from an online pharmacy. But now when I try to get refills for my one prescription, I picked up the one time at Walgreens for my much needed diabetic sensors. WALGREENS is still filling it and preventing my online pharmacy to send them to me Walgreens have not taken me out of their computer for over two years I requested it. so this is pretty frustrating !!! So unprofessional clueless and no-one knows their job .....the pharmacist knew nothing. It's a waste of time I would never recommend them. I RATE 0.

Horrible pharmacy!!! I wouldn't recommend this place to anyone. I call in my prescription and they…read moresaid it would be available the next day. I gave it about 4-5 days to get it and get there and the pharmacy tech tells me it isn't filled but I can wait 30 minutes for it to be filled. I told her no, I'd be back tomorrow (she was holding my prescription in her hands), I was upset considering I had given them plenty of time to fill it. She was very rude and needs to learn good customer service. So I return 2 days later and guess what? She tells me they don't have my prescription and it should be at the store the next day. Now I try to call in my prescription and talk to someone but NO-ONE ever answers the phone. I call within their new business hours 9-6 M-F, and can never speak to anyone. So I go in the store to go to the drop off window, oh guess what that's now shut down and everyone has to wait in one line, which was half way across the store. I am very disappointed in this pharmacy and many others in our town are as well. Due to these ongoing issues I have switched pharmacies and I suggest others do too!!!

Considering little to no options for pharmacy/stores in my area this store has come in handy…read more However their product choice and supply is limited and the shelves at times seem bare. Many of the customer service staff are friendly and helpful.

Five stars is for the tech Kiara. Kiara personally and patiently researched an active prescription…read more I don't know much about the store or but this young woman is one redeeming factor among any of the CVS stores.

The employees at the pharmacy are so nice and have everything going on. The employees at the front…read moreof the store they could care less to help you out. And management at the front of the store, they 're just not there to work with you.