100% worth the 600 pesos/person for the boat ride/canal float experience. As of today's exchange…read morerate, that would be about $32 a person and worth every last peso. The lagoons are absolutely stunning and the canal that you float down is peaceful and crystal clear. The guides are fairly quiet but EXTREMELY knowledgeable if you ask them any questions. There are a few ruins around that you can get out and look at as well as they will tell you the history of the canals. Very interesting and informative. The thing my husband and I talk about and remember most of our Tulum trip is this experience. Good thing to know ahead of time however is the loooooong walk on the boardwalk back to the boat. Make sure you have a good pair of Keen sandals or something that are comfortable to walk about a half mile or so.

Excellent eco tour, great tour guides! Ask for Novia, she is wonderful. Food was excellent, very…read morenice butterfly oasis at the end.

We took a private tour of artisan workshops around Oaxaca, MX with the Mexico Kan Tours branch in…read morethat location. Jorge was our guide and Lucas was our driver. I can't say enough about how knowledgeable and enthusiastic they were. The workshops were incredible, to witness the artistry and industry first hand. We went to see black clay pottery, wood carving alebrijes, the master sculptor Jose Antonio of Manos que Ven, and a mezcal tasting at La Locura. It was a perfect way to learn about the region's history and get out of the city for a day. I highly recommend it.

Did the Chichen Itza & Cenote tour and had a great time - no complaints! Our tour guide was super…read moreinformative and the van was very clean and comfortable. The pick up was very punctual. If I had one critique- I do wish they could charge the full cost of the excursion at the time of booking so it's not something we have to do during the actual excursion. There was a 7% fee charged which felt unnecessary.

What a great experience. We didn't want to waste time or energy figuring out how to see cenotes by…read moreourselves. Tulum Bike tours came through with the transportation, the bikes, the historical/cultural knowledge and the insider info that allowed us to just enjoy the adventure. All of this at an amazing price point. The groups are small enough to ensure you get personalized attention throughout your trip. We chose the Jungle Bike Adventure but there's a great menu of options (which we will be back for on future trips).

It doesn't get any better than this!!! So my best friend and…read moreI took the Mayan Backroads Bike Tour and the Sian Ka'an Mayan Wetlands tour and both were top notch!!! Hugo was our amazing tour guide on the Backroads Bike tour. This tour was absolutely life changing!!! If you're thinking about doing it, stop thinking, and book it. This tour is worth millions. Frank and Hugo are priceless! I don't even have the words to describe! This tour is pure adventure! We biked, hiked, canoed, zip-lined, and ate lunch in a Mayan village. I am so thankful for this experience. Wear a hat, wear sunscreen, take bug spray, drink the lemonade, and have the time of your life!! The Sian Ka'an Maya wet lands tour is pure joy!! Frank took us out on this one and I could have stayed forever! Floating in the canals and learning more about the ruins and eco system was pure perfection!! This place is absolutely beautiful. It's what dreams are made of. Once again, it's worth every single cent!! I couldn't thank Frank and Hugo enough for being great hosts! They are definitely on my Christmas list!!

5/5 Highly Recommend…read more We booked two private tours with Absolute Adventures: first the Tulum Ruins, Swim with Turtles and Mexican Lunch on a Monday and then the Two Cenote and Mexican Lunch on Wednesday. For Tulum and Turtles our tour guide was Luis and our driver was Rodrigo. For the Cenotes, our tour guide was Arturo and our driver was Enrique. Both guides were exceptional and both drivers took good care of us. Booking online was simple and their communication about the tours, both confirming the tours before we left home and same day communication about pickup, was excellent. Our hotel turned out to be a headache about letting outside tour companies onto the property, and we ran into some real meet up issues because of it, but the team was super responsive and got it sorted quickly. It all worked out in the end, and honestly that kind of responsiveness under pressure told us a lot about how they run things. We started our Tulum tour early to beat the crowds and heat (highly recommend!). Luis guided us through Tulum and made sure we stayed hydrated the whole time, which matters more than people think when you're out in that heat. His knowledge of the area, the flora, the fauna, the history, was genuinely impressive, and he had this rare ability to be educational and entertaining at the same time without ever feeling like a lecture. At our turtle excursion he schlepped our gear and made sure we didn't forget anything, none of which was his job, he just did it because that's who he is. I was also practicing my broken Spanish throughout the trip, and Luis never once made me feel dumb or embarrassed when I got it wrong, which I really appreciated. For our next tour, Arturo took us to the cenotes. When he picked us up, he suggested we visit a different cenote than what we'd originally booked. I was a little skeptical, figured he just wanted a shorter drive. I was completely wrong. The cenote he picked instead allowed us to have two totally different types of experiences that we would have missed entirely otherwise, and I'm glad we trusted him. At Cenote Jaguar, Arturo gave our kids real time and space to jump and play, which ended up being a highlight of the whole trip for them. At Cenote Dos Ojos, claustrophobia was a real concern for us. But Arturo's tour through the caves was informative and calm enough that we felt genuinely safe the entire time. Between the logistics, the guides, and how they handled a hiccup that wasn't even their fault, these two tours were one of the best parts of our trip.

My husband and I traveled to Playa del Carmen for the first time and booked an excursion to the…read moreTulum ruins, a cenote and lunch. Our tour guide Eddy was beyond amazing! He was so knowledgeable and taught us so much about the area, the ruins, including a lot of info about Chichen Itza even though it wasn't on our tour. I learned a lot about the Mayan people and Aztecs. Unfortunately I underestimated my ability to handle the heat in the area but Eddy and our driver Rodrigo were amazing! I hung out in the shade so my husband could finish the tour, then Eddy got me out of the ruins so fast and back to Rodrigo. We had to cancel the cenote due to my heat exhaustion but they were so understanding and patient and got us back to our resort quickly. If ever in the area again I would absolutely try again and request Eddy as our tour guide!

** Unforgettable Private Tour - Adrian Is the Best!**…read more My wife and I booked the private tour to Chichen Itza and Ek Balam, and it was the highlight of our trip. Our guide, Adrian, was outstanding: knowledgeable, passionate, and clearly proud to share the real history and culture of the Maya people. He brought both sites to life in a way no guidebook could, and we never felt rushed. Climbing Ek Balam and standing in front of El Castillo with someone who truly knows the story behind every stone was incredible. We were so impressed that we booked a second tour with him the very next day to see the Tulum ruins before our afternoon flight. He planned it perfectly, so we got a full experience and still made it to the airport with no stress. Professional, personable, flexible, and genuinely kind. It was worth every penny. Whenever we're back in Mexico, we'll book with Adrian and Living Dreams Mexico again and again. Highly recommend! -- Kevin & Sureni

We booked LeZebra hotel. We got Alondra and a driver the first day trip. The second day trip was…read morejust Alondra. She is an Ahh-mazing tour guide and person. She took photos for us and send a link so we didn't have to worry about getting our phones wet. She took us to local food and private cenote places that were incredible and we never would have found on our own. She is incredibly kind. Speaks fluent English and Spanish. She assisted with us shopping and other things we needed besides the tour. I would love to use her the next time we come back again.

JORGE! Our favorite day during our stay in Tulum was spent with Jorge, Clemente and El Captain of…read morePunta Allen! Jorge customized a wonderful snorkeling trip for us (family of 6) through Sian Ka'an. He provided such great wisdom and knowledge of the landscape. He opened our eyes to the beauties in nature, and the unfortunate reality of what human development has contributed to the destruction of nature and all it has to offer. What an interesting experience to see it in both ways. Spend a day with Jorge - come out a new person. MAGICAL. We saw so many magical things... birds, sea turtles, dolphins, fish, rays, lush vegetation and a small sleepy fishing village called Punta Allen. Words cannot describe the beauty of that day and our trip around a small part of Sian Ka'an Biosphere. Thank you Green Maya, Sara, Jorge, Clemente, and our wonderful boat captain - a Punta Allen resident.

I had the most amazing get away in Tulum with my tour guide Jorge! We did Jungle Trekking and…read moreCanoeing at Punta Laguna Nature Reserve. We went to beautiful underground cenotes and swam around in the water. He took us to a quaint little restaurant with a view of the water and great hospitality. I feel like I got a genuine experience-Tulum wouldn't have been the same without Green Maya!

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

My wife and I can't recommend My Quest Concierge Private Tours enough. Shout-out to our amazing…read moreguide, Heriberto Lopez. He took excellent care of us for the day. It was just us three. We loved having a guide all to ourselves. We stayed at Grand Velas Riviera Maya in Playa del Carmen. My wife found out about My Quest from Tripadvisor. We booked a "VIP Tulum Private Tour" over two months in advance through Viator. It cost $340, prepaid online, and we tipped Heriberto $75 in cash after the tour ($415 total in US dollars). We thought it was worth it. The preferred method of communication for My Quest, like most of Mexico, is WhatsApp. Two days before our tour, we got a WhatsApp text message from Carolina to confirm details. Our only gripe with My Quest came in this message. The company wanted to change our pickup time from 7:30am "to 6:45am since we have found more people due to the season." We were a bit annoyed with that because we booked and prepaid with My Quest in order to get a private tour at the time we specified months ago. I politely replied and asked if we could keep the original reservation time. I received a prompt response, yes. Around 8:30pm the night before our tour, we got a message from Fernanda. She confirmed our pickup time, told us that Heriberto would be our guide, and gave us his phone number so that we could message him via WhatsApp. Once again, I had to correct the pickup time from 6:45am to 7:30am. I messaged Heriberto to make extra sure. Heriberto showed up on time at 7:30am. He picked us up in a company car, a GMC Acadia, I believe. It could've been a GMC Terrain. I don't remember exactly. The SUV had a transmission issue where it would downshift unexpectedly, usually after we got going on the highway. This mildly concerned both us and Heriberto. He reported the issue to My Quest. Heriberto is local to Playa del Carmen, where My Quest is based. He's friendly and intelligent. We could tell he is passionate about his job. He loves his family, Mexico, and the environment. We felt safe when we were with him. Our tour consisted of three stops, each of which I reviewed on Yelp. In order, they were: 1. Zona Arqueologica de Tulum 8:45am to 10:00am (times approximate) https://www.yelp.com/biz/zona-arqueol%C3%B3gica-de-tulum-tulum-2 Zona Arqueologica de Tulum is the famous ruins of Tulum. This is a popular tourist attraction. Heriberto and My Quest proved to be very valuable here for two main reasons: First, Heriberto knew the most efficient route through the ruins and he was terrific at timing our stops so we were rarely around other people. He made our tour of Tulum feel special and intimate. Second, Heriberto was extremely knowledgeable about the history of Tulum and the Maya people. He brought an iPad to show us pictures and diagrams, which added another layer to his history lessons. 2. Cenote Xunaan Ha 10:30am to 11:45am (times approximate) https://www.yelp.com/biz/cenote-xunaan-ha-ciudad-chemuyil 3. Cenote Taak Bi Ha 12:15pm to 1:45pm (times approximate) https://www.yelp.com/biz/taak-bi-ha-zona-hotelera-tulum Cenote Xunaan Ha is an open, above-ground cenote. Cenote Taak Bi Ha is a closed, underground cenote. At both cenotes, Heriberto provided us with life jackets and snorkeling gear. Life jackets came from the cenotes and snorkeling gear came from My Quest. Xunaan Ha was a leisurely swim and snorkel. Taak Bi Ha was a guided tour. We absolutely loved both. Cenotes are some of the most beautiful natural occurrences on earth and they must be experienced in person. No hiking was involved, but the swimming, especially in the cold water of Taak Bi Ha, did take some energy. Eat a good breakfast and bring snacks for the car. Heriberto had bottled water for us. We arrived back at the resort around 3:45pm. We were gone for over eight hours. Due to highway traffic, it took over one hour to get from our resort in Playa del Carmen to Tulum and it took over one hour to get from Taak Bi Ha back to our resort. Therefore, there was a lot of drive time. We also made a pit stop at a Pemex gas station on the way back. At all three stops, Heriberto took care of everything: translation, parking, restrooms, escorting, tickets, access, etc. He was also great at taking pictures and videos of us, and knew all the best spots and angles. He knew how to make the pictures look as if there weren't other people there, especially at Tulum, which had large groups of tourists. We appreciated that even though we didn't ask for it. He just made it happen. Heriberto was fantastic. Tips: - Both Viator (via an emailed link to a web page) and My Quest (via WhatsApp messages) will tell you what to expect, what you can and cannot bring, and what's included and not included (e.g., lunch was not included on the tour we booked). - Don't wear sunscreen to the cenotes. It's generally not allowed because it harms the cenote ecosystems. - Strongly consider bringing water shoes. Ours came in handy at Taak Bi Ha.

This tour was the highlight of our trip to the Yucatan Peninsula and will forever be one of my…read morefavorite travel memories. Our guide, Manuel, was not only communicative and informative but went above and beyond to ensure we were comfortable and relaxed the entire day. He even stopped at a pharmacy on the way out to find a good medicine for my mom's back, which she hurt a few days before our trip. Without that she would have been miserable and unable to enjoy any of the activities at our stops. The pyramid at Chichén Itzá was breathtaking and Manuel took amazing pictures of us from the perfect vantage point. I have been interested in and studied Latin American history for several years so I found his knowledge about new and relevant information only just being released in academic circles incredibly fascinating. Our lunch at Paladar De Cura in Valladolid was the best meal I had our entire stay, and we also did a tequila tasting and some souvenir shopping in town. After lunch we headed to Cenote Chukum where we swam in the cool waters of a cavernous sinkhole with small catfish flitting beneath our feet. It's no mystery why this tour is rated the #1 activity on Tripadvisor out of 700 others. You will not regret booking it.

Nelson and Ed are truly the most hospitable humans…read more The experience from booking to end was so easy and helpful. We booked the night before and got a private tour with Nelson who made our experience magical! The ride was smooth- atm experience was adventurous- the cenotes and history magical- food was mouth watering a long with the chefs being so pleasant! They burned this amazing tree sap that cleanses space and gave us some to take home! They even bought my niece a cake for her birthday! Nelson is passionate and because of this experience we will be coming back annually.

Horrible Super rushed really bad experience do not book…read moreWas rushed through things booked for multiple hours and was done in half the time. Wanted to spend more time and was rushed. Horrible guide who made multiple inappropriate comments