I was seen by a MA by the name of Ariana. I have to say she was the most thorough, professional,…read morepatient, empathetic, caring medical assistant I have ever seen. I have had 2 strokes, carotid artery surgery, 5 spinal fusions, 2 staph infections so there was alot of details she needed to put in her notes. I never felt like she was rushing as a matter of fact she was so professional and precise at making sure her notes were correct. Shout out to Adriana for your excellent work and professionalism. Next I'd like to acknowledge Dr. Cindy Tang who also displayed such professionalism and throughness during my eye exam...I definitely will not be going back to my old optometrist especially after the care I received from optic eye care.

I called and confirmed with the receptionist multiple times to ensure they take my insurance. After…read morearriving I was taken care of and then failed to be told that that my insurance was not taken there even after confirming it was. I requested a refund for a 250$ consult. Their employee Failed to notify me on my insurance and do not want to refund me. I have called Multiple times and emailed and they are not responding. A mistake on their end and they can't hold themselves accountable

As an updated review - Dr. Chung very nice and patient with my mom. We saw him during my mom's…read moreappointment. I thought she will be seeing Dr. Linda Vu, but so far everyone seems great! He answered all of our questions and concerns. Sarah, who we had a consultation with to purchase glasses with, is honest and not pushy. Selection of frames is small compared to other places though. Parking lot is available and it is free. However it gets full quickly at times. There is parking available on the street too.

I worked for an Ophthalmologist for 52 yrs. Retired 2 yrs now. I was Lost because I needed…read moreCataract surgery. Since I was coming from one of the best yet He was retired I did not know what to do. I heard of Dr. Vu . Now I have found someone like my previous Boss, my friend n retired Dr. I now refer everyone there. Trust me, here is a DR n staff that are very caring n know what they are doing.. My vision is perfect after having both eye done for Cataracts.

Great doc. He is currently monitoring my sons eyes right now and wants to make sure that the…read morecondition he might have does not affect him or hopefully just doesn't have it

I like the doctor's honesty, patience and gets to the point nor pushes your patients to do…read moresomething if the patient refuses.

He is a very bad temper and intolerable Doctor . He always yell at his employees in front of…read morepatients for no reason. We just felt no dignity in working in his office and mental torture almost every single day. I can't imagine how could such a person be a doctor! Whenever he has a young beautiful lady as his patient, he will spend more than half a hour in the patient room and keep all the other older patients who have arrived on time with their appointments in the waiting room, patients start to complain and this doctor never cares about that. He is a kind of doctor who will stare at any young beautiful lady's body from head till toe and look at girl's down there without even moving his dirty eyes. How dirty and disgusting he is as a doctor! Any girls who want to have their eyes checked by this doctor should be careful.

I would give 0 stars if I could. I absolutely would NOT recommend Dr Joseph Fan. I never write…read morereviews but feel the need to share my experience so that no one else will have to go through such a terrible ordeal as I had. I went to see him after experiencing foggy vision in one eye. It turned out I had bleeding inside my eye. Instead of trying to fix the problem immediately or recommending another specialist who could help he suggested we wait on the issue. After some time he finally decided to perform surgery. It failed and then he performed additional surgeries. He billed insurance for numerous surgeries but did nothing to help me. Four surgeries later I am left permanently blind in one eye. I would avoid this doctor.

We moved to OC, but we still drive 50 miles to see Dr. Wei in Monterey Park…read more * Dr. Wei always gives us the most precise prescriptions. Other optometrists offer more stylish glass frames, but their prescriptions were too low (cannot see clearly) or too high (get tired quickly). * Dr. Wei cares about his patients, and he spends time to talk to us. He also performs eye surgery, and he taught at UCI. * Dr. Wei has many patients. Please call 1 week early to make an appointment and expect to wait 30-60 minutes. We are glad we came here. 8-)

I agree with the other reviews. Only come here for regular check ups, DO NOT come here for special…read moreconcerns. I was directed to Dr. Wei from another optometrist because I had an eyelid condition where the lashes on the bottom eyelids grew inwards rather than outwards. BIG MISTAKE coming here. We set up an appointment to get the procedure done. I was awake the entire time, but not drugged up enough. In the middle of the procedure, the drug wore off, I of course told them I feel pain and they decided to numb my eyes. It isn't fun seeing knives coming at you. I been coming to Dr. Wei for about 5 years and is still dissatisfied with the way they run their business. The staff here is rude and very unprofessional. When I had my stitches, they demanded that I take a pressure test for my eyes. HELLLO, my eyes were swollen from the surgery. Buying contacts from them is a pain. They charge you an inconsistent "fitting fee" that ranges from $25-$40. When I asked for a copy of my prescription, they refused too give it to me until I paid that fee. Then an older lady (the wife) kept trying to convince me to buy contacts from them. I got annoyed of them hassling me so I purchased the contacts from them. However, I still never got a copy of my prescription. The reason why I stayed with Dr. Wei was because of my condition. When I got the procedure done, years later -- I noticed I had to get it done again because it was done incorrectly. When I went back and mentioned it to Dr. Wei, his response, "Just wear contacts and it won't bother you". Does it look like I want to wear contacts my entire life?! No. I had to go to a specialist to get my procedure done again. I ended up paying thousands of dollars to get it professionally done due to this mistake. By the way, when I ordered my contacts, they didn't even have it in stock. I would not recommend coming here, it was a waste of my time.

Sadly, I had a bad experience with Dr. Jeffrey Huang. Be warned. He encouraged me to get the much…read moremore expensive multifocal lenses: "You'll never need to buy glasses again". Then when complications (including a trip to the ER) set in and months without much progress, he blamed me, refused to listen, and said over and over "give it more time." He kept defending himself until finally when I told him I still couldn't see clearly, he said simply, "Yes you can." He failed to take responsibility. When I asked for a refund, he just laughed and said he'd think about it. But he's never tried to contact me. J & J who makes the multifocals said the only way I can get a refund is if the original surgeon removes the lenses. Bottom line: Dr. Huang seems to care more about money than the well-being of his patients. He's a good surgeon--the lenses were put in correctly--but a second doctor I went to said he "undersells" the multifocals. Now my vision is worse than before (one good thing--I no longer have cataracts) but I had to buy new reading and distance glasses. I'm out $6,000 plus another $1,300 for new glasses. Plus the time and trouble, pain and annoyance. And Dr. Huang has disappeared.

2025 update: I've been coming to Diamond Vision Institute for many many years now. Very…read morepatient-focused practice. Dr. Huang doesn't rush his patients and takes the time for thorough testing and helpful explanations for next steps. I highly recommend Diamond Vision Institute. You only have one set of eyes -- make sure you're getting the best care.

My experience at Focus Eye Center was absolutely incredible. I can't imagine going anywhere else…read morefor anything eye-related. The entire staff was wonderful, and Kyle in particular was professional, kind, and extremely attentive. He explained every step of the process clearly, helped ease my fears about the quick, noninvasive procedure, and never made me feel rushed. He took the time to answer my questions, demonstrated what to expect, offered me water, and made sure I was comfortable throughout the visit. Since this was my first experience at an eye clinic, I'm especially grateful that Kyle made it such a positive one. He is the reason I would come back with no hesitation. Dr. Jones and Dr. Khine were just as lovely and welcoming. They treated me as though I were a close friend or member of their family and made sure all of my needs were taken care of. They both reviewed the procedure with me beforehand and explained everything they were doing throughout it, which made me feel comfortable and reassured. Focus Eye Center is truly a gem, I've never experienced such kindness. Don't think twice about coming here just make your appointment as soon as possible.

AMAZING physicians! PROFESSIONAL/CARING staff!…read moreHands down, the best eye care center in the Southland. Dr. Kay and her incredible team provided excellent care. A million stars!!!

Dr. Lai gave my 90-year-old grandfather a special price because of how expensive cataract surgery…read morewould've been for us. Given that my grandfather had a severe astigmatism on both eyes, it would have cost us an arm and a leg for those special lenses. For him, he saw my grandfather and wanted nothing else than to actually help him. In addition to his genuine generosity, the process through out all of this was very smooth. As someone who is a full-time student, working, and looking after my grandparents I really appreciated how simple things were. Even when I tried to thank Dr. Lai, he explained that he was just happy to see my grandfather doing much better. Sincerely, from the bottom of my heart, he really made a huge difference for my family and I.

What an amazing ophthalmologist. Dr. Lai, has been taking care of me for the past three years, and…read moreI'm very very happy with his staff. Dr. Lai has the most advanced tools and equipment in his office with the highest technology. It's not just a cosmetic job here. It's the knowledge and experience throughout many many years with the highest education from this doctor. He has multiple achievements and awards. He will tell you straight in your face, which will be the truth with his experience. It's always best to hear. Good news and bad news. that's why I chose to be a patient of the (Rosemead) Eye Center. Thank you for being there when I need the top notch ophthalmologist...

I was recommended to take my dad here for his cataract surgery because this place/doctor is widely…read moreadvertised in the Asian community. Whether this doctor is the best in town is unknown but this place does take all type of insurance, including medi-cal, so there are a lot, a lot of seniors here. One good thing about this place is that they have a full staff who speak Mandarin, Cantonese and English. They provide specific instructions and will also call you in advance to confirm your appointment. Although my dad's cataract surgery was a success, I'm giving it a 3 because of the location of the facility, cleanliness and service. Located inside an old, dirty building where the elevator lights are broken. Thankfully, the elevator works because a good majority, if not all, of their patients are seniors and/or handicapped. Could you imagine if the elevator doesn't work?!? The main reason for the low score is that the wait is super, duper long. They ask you to come back the next day for a follow-up but then you can't make an appointment, which sucks because the walk-in takes FOREVER. Even on a weekday! When asked how long it would take, the staffs wouldn't answer, because hey, they don't want to be honest with you. The honest answer is that it could take HOURS. Ridiculous. Seating situation sucks also. Limited seating so people were waiting standing up for a real long time. Sigh. If you're looking for a Chinese cataract surgeon for your parents, then you're limited and may end up coming here. When you do, take above into consideration when they ask you to come back for a follow-up.

I felt I have a contact stuck in my left eye…read more Dr. Wong saw me today and said there is no contact found and there are nothing wrong with my eyes. I went home and felt the edge of a disk again. I went back to show him and he did another examination. Still he said there was no contact. I said okay, but what was it? It is still not normal to feel an edge of a disk over my eyeball. The doctor snapped off and yelled "I told you there is no contact! I told you ten times! What do you want me to tell you?" I said: "Doctor, you have to calm down! I know there is no contact, but I was asking what it was!" He said, " that was your hallucination!" OMG, I took off. Got seen by an optometrist later He diagnosed me with inflammation from allergy. I have swelling from the inflammation underneath eye membrane and that was what felt like a contact.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.