Dr Jeng is a very caring doctor. We came to her after my mother lost vision in her right eye due to…read moreglaucoma. Dr Jeng went thru an extensive protocol of eye drops and laser treatment to save the other eye, which was tons more that the previous doctor did. I personally believe if Dr Jeng was my mother's ophthalmologist from the start she would not have loss her vision. Dr Jeng is a great ophthalmologist.

COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All…read morepatients are expected to wear a mask too. Most of the staff also wears gloves. There are some hand sanitizers available for patients to use. This place is open with limited capacity. They are also sanitizing in between customers. They see patients by appointment only. So make sure to make an appointment before heading on in. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment unless it's a service animal. Parking: The parking lot for this establishment is decent. You have to pay for parking though which is a pain. I just park on the street and walk over. I don't want to pay for parking. Establishment & Staff: The office itself is very clean, neat, and tidy. The staff here are very professional and kind. They accept both cash and credit cards. There is no credit card minimum.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. They definitely do when examining their patients. There are some hand sanitizers available for patients to use. This place is open and available with no limited capacity. They are not sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment today with my dad, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. It isn't too big nor too small. Parking spots are okay as well. Establishment: I had to bring my dad here today for his follow up appointment. He has been coming to see Dr. Chao for some time, and he really likes this place. My dad said that the doctor was really patient and thorough with explaining all that goes on during a cataract surgery. He said that the doctor also took some time going over other options if he refused to undergo the cataract surgery. Due to the doctor's experience and expertise, my dad decided to go through with the surgery at Concourse Diagnostic and Surgery Center. My dad's surgery went smoothly, and his follow up appointment also went well. Overall, this was an excellent outcome. I would highly recommend Dr. Chao for anyone who is interested in getting cataract surgery. The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, welcoming, and knowledgeable. They accept both cash and credit cards. There is no credit card minimum.

Dr. Chao office is very nice and tidy. It's located in the allied physician building with a lab and…read moreurgent care. They are located in suite B inside. Excellent location as they are near the gold line and have plenty of parking in the back. The security guard at the front was nice and helpful letting us know what time the office is opened and that we could wait in the lobby until they opened. The staff is very nice and helpful to their patients. Very easy to talk to them. The plus was they were able to speak Chinese (Mandarin)to my dad. The technician was efficient and checked his vision, eye pressure (with a tono pen), checking pupils, extra ocular motility (EOM) and getting a complete chief complaint and asked if reading was an issue (which is was not). The one thing I would have checked is confrontational fields, but other than that she did an excellent job. She then proceeded to dilate his pupils and explained to him about the process and the expect his near vision to be blurry due to dilation and to wear sun glasses when outside (due to increased incoming light from pupils being dilated). She performed imaging to check the macula and retina and optic nerve. We then saw Dr. Chao who is a fantastic physician performed a thorough exam and explained to my father about cataract surgery in Chinese, explained what she saw and how bad his cataracts were and asked him specific questions about his vision and discussed the different lens options available and which my father would like to receive. (Standard lens usually set for distance and would require glasses for reading or one can opt for a multifocal lens where you don't need to wear glasses but this type of lens is not covered by insurance and would be out of pocket). Dr. Chao is an ophthalmologist who specializes in Glaucoma (treats patients with high eye pressure which can lead to blindness if left untreated) and is also a cataract surgeon and comprehensive ophthalmologist (sees patients for any eye issues and can refer out to specialists as needed). Then we scheduled a surgery date and will need to see his primary care physician (PCP) for clearance will need to return for a follow up appointment to get his biometry measurements for the lens prior to surgery. My dad was happy with his first visit and looks forward to his follow up visit.

Great doc. He is currently monitoring my sons eyes right now and wants to make sure that the…read morecondition he might have does not affect him or hopefully just doesn't have it

I like the doctor's honesty, patience and gets to the point nor pushes your patients to do…read moresomething if the patient refuses.

I hate to post this, but I am extremely disappointed with the service I received at this clinic…read more Let me be clear, Dr. Yuen is great and I have been coming here for years. However, the receptionists have the worst attitude ever. During my mom's appointment, which was scheduled for 8:30am, we were not informed that she needed to do dilation and an OCT scan, despite scheduling the appointment 3 months in advance. Even when they called to confirm the appointment the day before, they did not mention it. When we arrived at 8:15am, my mom was taken in right away for a blood pressure and eyesight check. The person who helped her (I am not sure if she is licensed personnel) informed us that my mom needed to do dilation and scanning. When I explained that no one had informed us about this and I had other appointments to attend after this one, she responded with an attitude, asking why we were even there in the first place. She continued to blame us for coming too early and made excuses for the doctor not being available. Despite my silence, she continued to talk nonstop. In the end, she suggested a so-called "solution", stating that they would still do the dilation and scanning, and we could leave if we wanted to and the doctor wouldn't see us. This made no sense since we had come to see the doctor in the first place.

Every appointment is a min 2 hours! There's got to be a better system to see elderly patients!read more

Dr. Diana Chao is no longer a practicing opthamalogist at this facility. Not sure where she is or…read moreif she is taking time off, but she was a great doctor. Really cared and understood her patients and also did her best to inform the staff of making sure to provide the best patient user journey. Clean, organized, and is consistent with her appointments. The only thing is that the wait times were deathly because she grew immensely in her role and practice. Highly versed and bilingual allowed her to connect with many different patients of hers. I called today 5/8/25 to confirm and Optic Eye Care has taken over and there is a team of new doctors taking over now. Need to find out where she is. If anyone knows of where she is practicing that would be extremely helpful.

Writing on behalf of my dad as he was the patient, but I took my dad here for a comprehensive eye…read moreexam (where they scanned his retina and dilated his eye) and can honestly say that it was a good experience. Parking wasn't difficult and the facility seemed modern and clean. The staff was friendly and a big plus was them being able to offer a Chinese speaking doctor to my Dad, which makes my life easier. I'm decent in conversational Chinese, but when it comes to talking medical stuff, I'm a deer in headlights. Overall, I would recommend this place.

Sadly, I had a bad experience with Dr. Jeffrey Huang. Be warned. He encouraged me to get the much…read moremore expensive multifocal lenses: "You'll never need to buy glasses again". Then when complications (including a trip to the ER) set in and months without much progress, he blamed me, refused to listen, and said over and over "give it more time." He kept defending himself until finally when I told him I still couldn't see clearly, he said simply, "Yes you can." He failed to take responsibility. When I asked for a refund, he just laughed and said he'd think about it. But he's never tried to contact me. J & J who makes the multifocals said the only way I can get a refund is if the original surgeon removes the lenses. Bottom line: Dr. Huang seems to care more about money than the well-being of his patients. He's a good surgeon--the lenses were put in correctly--but a second doctor I went to said he "undersells" the multifocals. Now my vision is worse than before (one good thing--I no longer have cataracts) but I had to buy new reading and distance glasses. I'm out $6,000 plus another $1,300 for new glasses. Plus the time and trouble, pain and annoyance. And Dr. Huang has disappeared.

2025 update: I've been coming to Diamond Vision Institute for many many years now. Very…read morepatient-focused practice. Dr. Huang doesn't rush his patients and takes the time for thorough testing and helpful explanations for next steps. I highly recommend Diamond Vision Institute. You only have one set of eyes -- make sure you're getting the best care.

What an amazing ophthalmologist. Dr. Lai, has been taking care of me for the past three years, and…read moreI'm very very happy with his staff. Dr. Lai has the most advanced tools and equipment in his office with the highest technology. It's not just a cosmetic job here. It's the knowledge and experience throughout many many years with the highest education from this doctor. He has multiple achievements and awards. He will tell you straight in your face, which will be the truth with his experience. It's always best to hear. Good news and bad news. that's why I chose to be a patient of the (Rosemead) Eye Center. Thank you for being there when I need the top notch ophthalmologist...

Disappointing First Experience With Rosemead Eye Center…read more This was my first time calling Rosemead Eye Center because I was interested in becoming a new patient. I had heard good things about Dr. Lai through online searches, so I was hoping to confirm what insurance they accept and how to use my medical insurance for an eye exam. Unfortunately, the experience fell short right from the start. The person who answered the phone, Sam, was impatient, unfriendly, and noticeably rude when I asked basic questions. Instead of helping guide me through the process, as any medical office should, especially for new patients--she sounded irritated and dismissive. It honestly doesn't matter how good a doctor may be if the first point of contact treats people this way. A front desk representative sets the tone for the entire practice, and this interaction was a complete disservice to Dr. Lai and to potential patients like myself. I ended the call feeling unwelcome and unsure if I should even schedule an appointment. Customer service matters, especially in healthcare. Sadly, this was not a good first impression.

I had cataract surgery done by Dr. Choy. His staff were friendly, professional, and efficient. They…read moregave me service with a smile. Dr Choy made me feel comfortable, explained the procedure thoroughly, and told me what to expect. The surgery went smoothly. My eyes now have an almost 20/20 vision. If you are nervous about the surgery, don't. He's beyond competent

My mother highly recommends this doctor for cataract surgery. Dr. Choy is busy and wait times can…read morebe long but the quality of service and the time he spends with you answering all your questions is all worth it. She completed her surgery on one eye and since it was so successful, she's decided to do the other eye. From pre to post surgery appointments and follow ups, Dr. Choy and staff have just been top notch. Highly recommend!