We purchased a Keystone Passport 3100RE in May of last year from another RV dealer in Tyler, and…read moreunfortunately, it has been in the shop multiple times for repairs, with them keeping it for weeks at a time. Recently, I had a leak in the water heater and decided to reach out to Pittsburg RV, as they are much closer to my home. I had met Randy, the manager, and thought I would give them a try. I called Randy this week, explained the issue, and Carl Hughes promptly called me back to discuss the details. I dropped the RV off for repairs, and to my surprise, they called the very next morning to let me know it was ready for pickup. I wasn't expecting such a quick turnaround! The team at Pittsburg RV was incredibly professional, listened to my concerns, and got the job done fast. They've definitely earned my business, and I highly recommend giving them the opportunity to earn yours as well. Bryan Caldwell

Matt the owner is very dishonest and did not follow through with what is promised. Has taken…read moreaggravate of my dad and continues to scratch for more money than the work that has been done. Please avoid this business as they are unethical.

This five star is for Jonathan Pankrez the service manager and his team! Jonathan went above and…read morebeyond to help us. We had originally purchased a used expedition in May 2020 and it was a maintenance nightmare from the moment we drove it off the lot. The sales side would only get a one star. The sales manager Mario always seemed inconvenienced when we would call about the problems we were having and always made it out to be a money issue. I told him we felt more like just another sale and not a customer that he valued and cared about. Had it not been for Jonathan in the service department it would have most likely been a huge legal ordeal. Jonathan did everything he could to try and fix the expedition. After a month of our vehicle being in the shop and several loaner cars, Jonathan helped us get into a new vehicle. We traded the expedition for a new dodge caravan and we are now very happy with our purchase. I highly recommend Jonathan and his team! Jonathan truly cares about the customer and their family!!

Do NOT get service here! On week 5 of waiting for our vehicle to be repaired and we're no closer…read morenow than day 1 of dropoff. They don't return phone calls, much less call you on their own to give status updates! They suggested we call Ford corporate to try to get the ball rolling on a backordered part so we did. Ford corporate informed us that the part wasn't even expedited to begin with. This whole experience has been ridiculously awful!!! 0 out of 10, DO NOT RECOMMEND!!!

Great and reliable service. They don't cut corners and they are very professional. I took my truck…read morein with no idea how I wanted my logo and words to look. They provided me with excellent service and I had my finished product within 24hrs. Amazing business.

Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

I've dealt with the service department a number of times, and things break on vehicles over a…read moredecade old... I must say I was impressed, and I watched the entire crew from my rep to the crew fixing my truck. Thanks!

Within 8,000 miles of purchasing a $25k 2018 GMC Sierra with 90k miles my truck has already costed…read moreme $10k in total repairs. I let them know I was looking for a reliable truck to tow my horse trailer. After test driving the truck I requested the alignment and "Service Tire Monitoring System" warning light be fixed. They did. 2 days after getting the truck it is NOT DRIVABLE with power steering locking up on the road! Sent it to GMC and they explained that the otter tire rod was left loose, amongst other things, which is seriously dangerous and can cause a crash! JO Williams agreed to cover the cost and put me in a lender until my truck was fixed. The lender was old, unclean inside, shaky, service light on, and had a massive crack across the window shield. Only 8k miles after purchasing truck, the FIRST TIME towing my horse trailer on a trip (3 hours) and far below tow capacity it breaks down on the side of a busy highway in Houston requiring a $1300 tow home. Absolute nightmare carrying livestock. They found engine related issues requiring $1000 in repairs. 100 miles later I pull trailer to see if problem was fixed. Broke down again! Will be 7k for a new transmission this time! I did not purchase warranty but that does excuse the fact this is the vehicle/ experience I got when purchasing here. This has never been a reliable vehicle. Sorry I have to be transparent if it can help even one person not go through what I have.

Update: The owners rectified the situation and apologized. I appreciate the honesty and integrity…read moreof the owners. They changed my oil this morning, a little less than 90 miles later my oil light comes on. Immediately pull over and there's oil everywhere. Walk around the car there's oil on the back end and passenger side of the car. I called maci lube and he advised it could have been an issue with the o ring on the filter, then said to drive my car to him. I said I can't because there's clearly a significant oil leak. He told me to go to a local place and call him in the morning. So I pay 125 to be towed to a local place where they see there is no oil filter attached. I call maxi lube back and he said he tightened the filter with a wrench so there's no way. He said he's not paying for the tow and can refund my initial oil change for "condolences". Go see him in person after my car is fixed and admits it could have been him but he's only willing to refund the initial oil change. Zero out of ten stars. Do not recommend.

This shop has gone beyond the normal in helping my sister with her car problems, even drove to…read morewhere she was broke down to help her one time, and gave her a ride home while car was being fixed. They gave her a fair price. I have only used them once and had a starter replaced and they did a good job and fast, I plan to use them for all of my mechanic needs in the future. Everyone there is friendly and professional. I highly recommend this company. As a small town, Big Sandy is lucky to have a good & honest mechanic shop like Maxi-Lube., I am grateful that they are here.

They were fast and efficient. Highly recommend. They fixed my passenger window in one hour and were…read morevery professional and courteous. Can't say enough about how good they are.

Made an appointment over the phone. No deposit required. Showed up a few minutes before my…read moreappointment and they got right on it. 40 minutes later I drove out with a new windshield. I felt the price was very reasonable. I'll definitely recommend.

If you're a Veteran, you might want to take your money elsewhere. I will never use them again and…read morewill take my money elsewhere. When I called and discussed my issue with them, they mocked me and laughed at me (I could hear them laughing in the background) while I was discussing the issue with them. TX is going to stop vehicle inspections requirements starting 1-2025 just a FYI to everyone.

I've been doing business at Pittsburg Autolube for many years. Their professionalism and excellent…read moreservice starts the moment you pull in. I can always count on my needs being met in a timely manner and know that when I leave I've experienced a job well done with a business I can count on. There are no pushy sales but I can rely on them to tell me what is needed to keep me and my family safe on the roads. I would rate them 10 of 10 for quality service.