She had an attitude over the phone and it took 5 calls just to actually get someone to answer, and…read morewhen she answered it sounded like it was an inconvenience that I was calling.

I sympathize with Christopher B's problem. The Xros 4 Nano pre-installed 6 ohm pod leaks. I took…read moreit out, dried the well out and inserted the other 8 ohm pod that was included in the kit. This pod did not make the bubbly noise or cause vape liquid to collect on the outside so I determined the pre-installed 6 ohm pod was defective and leaked. I went back to the store (#2) and they would not replace it and said I had to contact Vaporesso myself. At that point, I requested a copy of my receipt because when I said I wasn't given one when I made my purchase, the store clerk said her policy is to not provide a receipt unless specifically asked because she is saving trees (yes, seriously). This was a $45 purchase with a 90 day warranty from Vaporesso. When I said I needed the receipt because the pre-installed pod leaked, she took my information and said she would look up the receipt which could take up to a week. When I asked if they could exchange the pod, she said no. The Vaporesso website says the following: "If your Vaporesso product is within 90 days warranty period, please firstly contact the store where you purchased your product, and let them help you to check and replace the product if the product exactly has problem. If they really can't help you, you can choose to contact support team by submitting a ticket here , but please note if the information is incorrect or incomplete, the ticket will be cancelled. And the replacement is sent out from China, it will time some time to reach you, thank you for your patience." So there must be a simple claim process for the retailer for in warranty problems. Anyway, I learned that this store does not stand behind the products they sell. I'll stay away from equipment purchases and stick to lower value supplies.

The people are nice for the most part only had one rude worker,but they are close to me and…read morereasonably priced so I went back. Unfortunately the vapes are fake. I only got 1 real one out of 4 bought. I thought I was tripping but I compared old real ones to theirs after they tasted funny and they're fake don't scan fast off and different size. If your going here for something else you're probably safe

Selling fake elfbar's, wouldn't refund or check if the others were fake. Clearly didn't care, have…read moregotten real ones in different flavors here before so feel like they know. Had different top, text isn't raised, and verification site is fake. "Elfbar.com" is the only real site, elfbar-usa.com and or any other ones are fake. Left one in pic is a real one from a different store. Theyre not the same inside either

Very knowledgeable and friendly staff. Great variety to choose from, from juices to rechargeable to…read moredisposable. There's a flavor and style here for everyone. Very clean inviting atmosphere. And they have a great rewards program!

Owner (Delon) has terrible ethics and NO morals. Terrible products and expensive pricing with bad…read morecustomer service. Likes to offer you items for "credit" then reach out to your wife to pay the debt you owe even though he's married while his wife is in Sweden or wherever she flies to with the family during the summer. Caught him with my brothers wife getting his debts "paid".

The blonde Mexican employee made our experience comedic. Not only did we get good quality products,…read morea great price, but we also got a great laugh. I walked in there slightly moody but that changed. A customer came in on our way out and even she joined in on the laugh. Overall a great smoke shop with amazing customer service.

This smoke shop is awesome, very friendly atmosphere and very welcoming and always sure help you…read morewith all your needs ...clean, very organized,easy to see all products and , the owner is very knowledgeable of products that are in his shop ... awesome deals...you always get a bang for your buck and always humble! Highly recommend!

Went there to get a few replacement parts and juice. The dude that works there (Alex) was great…read more Informative, helpful and just a cool dude. Only spent $20 there but he treated me like i spent a hundred. Great selection, good peeps (at both locations) and priced right. Absolutely would go back there again. Definitely recommended! Thanks Alex! You made it so easy for me.

My husband was looking for a Vape shop last weekend when we visited Yuma. He needed a new battery,…read moreso after "Yelping", we ended up at Cloud Chaser. He was very impressed with the knowledgeable staff, stocked supplies and items he's never even seen before. He purchased the battery, and returned the next day for a full vaping kit he really liked. Thank you Cloud Chaser!!

It's been awesome watching this place grow and change. This place went from a sleepy little spot to…read morea happening hip place. It now has a full bar that ranges from local drafts to high end bottles of champagne. As much as I love this place I do miss the sleepy little quiet place it used to be.

Compared to Phoenix and Tucson... this is my favorite! The vibe is cool, full bar, and large…read moreselection of smokes

Definitely recommend this shop! It has been a long time since I have been to a vape store where the…read moreowners and employees show knowledge about the products. Thank you.

I recently decided to quit smoking after many years I purchased a vape, but quickly realized that…read moresome of the juices available were not appealing. I visited red star vapor and began speaking to Luke the manager. He was not only helpful in my finding a vape juice that I enjoy, but also gave me a better understanding of how my vape should work. I am so grateful for his help. He was great! I highly recommend. Thank you, Luke!

Store owner is down to earth & products especially in wraps is always pretty fresh 8/10read more

Hi. It was my first time there recommended by a friend. Went to the guy behind the counter told him…read morewhat I was looking for...ha..right behind him. He was sweet, kind and helpful. The 2nd time a different man behind the counter also sweet, kind and helpful. The products I purchased...hehheh...sweet, kind and helpful.