I had to come here because my boyfriend gave me a puppy and this is where he took her to get her…read morefirst set of vaccinations. Must have been recommended to him. Honestly, I did not have high expectations for this vet. I do not know the area too well but by driving around, it doesn't look like an area I would be frequenting. I assumed the inside of this place would be like a run down county clinic deep in the trenches of Los Angeles. Which I've had my fair share of experiencing back in the days. I was so wrong! This place is so awesome. The girls at the front desk are so sweet and attentive! I had a lot of questions every visit, I never had a puppy before and I was really anxious about making sure she was healthy. They always answered everything very patiently and had the best attitude. Since I do not live close I would have to call over the phone for vaccination records to enroll my puppy into classes etc and I even changed her name and they'd always answer my calls and email over anything I needed. The customer service has been exceptional. I would come here simply for that alone. They decorated the office so nice, it looks newly remodeled. The waiting lobby is small but comfy. They do not push for any specific food brands which is refreshing. They always call to remind you of an appointment. The people and their dogs that I've seen here all are very friendly and it looks like everyone comes for routine and not because their dogs are sick. I love that! The prices are fair, they're not low by any means but they're not outrageous. I find them to be decent for the services. I really appreciate the care they provided for my girl, she was here quite a few times due to being a puppy. We now go to a place closer to home because I don't live in Los Angeles. It's honestly the only reason. But I highly recommend this place to anyone in LA looking for a good vet!

I scheduled an appointment on Friday for the next available opening on Tuesday and arrived on time…read moreas scheduled. Upon checking in, I was informed that my appointment had been canceled because I had not "double confirmed" via voicemail or text message. This was never communicated to me when the appointment was booked, and I received no text message. The front desk employee's response was dismissive and indifferent, offering nothing beyond a suggestion to reschedule. For context, my phone is on Do Not Disturb during the workday due to the nature of my profession. I did not see the voicemail until I was already on my way to the appointment. More importantly, I have been a client of this facility for over a year, have consistently attended my appointments, and have never previously been required to provide a secondary confirmation to keep a scheduled appointment. I was told this policy exists because of a high rate of no-call, no-shows. While I understand the need to manage scheduling challenges, it is unfair to penalize reliable, established clients because of the actions of others. Many people have demanding schedules and reasonably expect that an appointment they scheduled and did not cancel will remain on the calendar. I also noticed that much of the front desk staff appeared to be new, and the overall customer service experience was noticeably different from what I have experienced in the past. Based on other recent reviews, it appears there may have been operational or staffing changes, including the absence of Dr. Ramirez, which may be contributing to the decline in service. It is unfortunate because I have always spoken highly of this facility and have trusted them with my pet's care. However, the combination of this policy and the lack of empathy or accountability in how the situation was handled has left me extremely disappointed. As a result, I will not be returning with my pet and cannot recommend this facility based on my recent experience.

Dr. Kevin was prompt and I was able to get same day afternoon appointment after calling 2 other…read moreclinics on a Saturday morning. He communicated well and was very compassionate and gave us space in every possible way. I am still thinking about putting my 20-year-old cat to sleep but it has been getting better talking to ChatGPT

It has been a year since my beloved cat. my baby boy, Leon, passed away. It was my first time…read morelosing a cat, and everything happened so fast that I barely had time to process what I was thinking or doing for him. With Dr. Kevin's guidance, everything went smoothly, and he truly helped me feel that I made the right choice for Leon, without any guilt. I still remember how empathetic and compassionate he was, and how much that support helped me get through such a painful time. Thank you, Dr. Kevin, for everything you did It has stayed with me, even a year later. 진심으로 감사합니다. 존경을담아. Warmly, Eliya

DTLA Modern Animal is everything a vet visit should be! Dr. Nina Han was fantastic, and Sabrina and…read morethe rest of the staff were warm and welcoming from the moment we walked in. My little one can be a bit spicy but Sabrina and the team immediately put us both at ease! The energy was on POINT. Pricing was laid out clearly with no surprises, everything was explained thoroughly, and the app makes managing your pet's care genuinely easy. Dr. Han truly LISTENED to my concerns and helped me with a path forward for my girl. Highly recommend this team!

I honestly can't say enough about Modern Animal and the level of care they provide…read more My dog Finn has advanced kidney disease, and we've been coming here several times a year for bloodwork and checkups and currently three times a week for fluids. Finn is extremely shy and particular, and giving him fluids at home just isn't an option. We also made the intentional choice not to associate his one safe space, home, with anything painful. At the clinic, it sometimes takes three nurses to support him, one to gently hold him, one to feed him churro (his favorite distraction), and one to administer fluids. And they do it all with so much patience, compassion, and genuine care. Because of this team, Finn is not only stable, he's doing so well. Truly, I believe they've saved his life. If you're looking for a veterinary team that goes above and beyond, this is it. If you decide to join, feel free to use my referral code: REFER100-178N1. I was recently laid off, so referrals genuinely help me keep up with Finn's ongoing care. If you choose to join, using and sharing my code means more than you know.

I recently moved my pup Xylo to this clinic because it's super close to home, and a friend had a…read morewonderful ER experience here. He is an anxious little guy when it comes to vet care, but the staff and Dr. C made him feel right at home! They examined him, gave some immunizations, and he was brought out to the lobby with ALL smiles! I've never seen him so happy during a vet visit. LOL. Even before our first visit, the ladies over the phone were SUPER knowledgeable and helpful. Thank you guys for the great care and experience! See you next time.

From the front desk, to the vet tech, to the vet-amazing and caring people! Open late to help-and…read moreaffordable! My initial phone call - so caring and understanding , which made me feel at ease out of the gate. The vet tech was so soothing too! The vet-just so awesome! You can tell she too cared about our big baby.we appreciate and appreciate you all!

I brought my 16‑year‑old cat in because he caught a cold over the weekend and had a severe stuffy…read morenose, loss of appetite, and vomiting. I called first thing on Monday morning, and the receptionist kindly squeezed us in. Dr. Kwon examined my cat very gently, diagnosed the issue, gave him some injections, and collected blood and urine for testing. My cat felt a little better that day, though still weak. The next morning, he walked a bit, and by Tuesday night his congestion had stopped. He finally started eating again, even if only a small amount, which was a great improvement. I also received a follow‑up call from another doctor, who explained that his lab results looked very good and showed no concerning issues. He reassured me that my cat should continue to feel better day by day. I felt so relieved and deeply appreciated all the care and help we received.

I came here because of the good reviews and am shocked that the ratings are so high…read more The clinic itself is very small with little privacy. There was a dog yowling in the back for the entire hour that we were visiting during our first appointment - you can hear everything because there's just a little curtain that separates the back area from the lobby. The exam room has sliding doors but isn't fully enclosed so, again, you can hear everything. The vet, Dr Kwon, was very gruff and brief with our puppy. He quite literally waved us off when we tried asking questions about our treatment plan, and he didn't adequately review our pet's vaccination records in advance. Thankfully the vet tech remediated the situation and thoroughly explained our next steps, but if he hadn't been there the entire visit would have been a complete and frustrating waste. I'm glad we completed our puppy's core vaccines because we've now switched to a much kinder vet at a cleaner, nicer hospital at the same price point.

It is easy to make an appointment, and all staffs are friendly. The place is clean and tidy. They…read moreprovide soda and coffee while the pet owners are waiting for their babies. Dr. Hyun is doing a good job. He explained briefly about my dog's examine results. I will bring my baby come again.

I have been going to Little Tokyo Pet Clinic for years for my baby Dutchess, since they moved to…read moreAVA Little Tokyo. Dr. C and Dr. H are extremely competent in their trade. My Dutchess and I felt very taken care of by them, and I felt that the tests they recommended were worth it. Unfortunately, about a week ago, after Dutchess suffered back to back seizures and a stroke, Dr. C was very upfront with me about recommending that I put my sweet girl to sleep, and that any further testing would just be a waste of money. I respect her honesty and care with which she delivered the news. I was hysterical, but I realized that she was right -- my baby would never be able to walk, run or jump as normal. It was up to me to give her a dignified goodbye. As I was crying in the exam room after I received the news, one of the techs, a smaller woman with black hair and a ponytail who was always so kind to my baby, came in and told me how good of a mom I was this whole time. Those words of kindness really touched my heart. They facilitated and accommodated me during this difficult time. I asked if they did at home euthanasia and Dr. C was kind enough to provide this service for me. She was empathetic and respectful of my feelings and even comforted me during and after the procedure. I even noticed the care with which she wrapped my baby's body after it. After she was carried out, Dr. C extended words of comfort and acknowledged the deep pain I was in. I will always remember her kindness. Thank you to the staff and vets at Little Tokyo Pet Clinic for the excellent care they have given Dutchess, and even myself. I recommend this clinic wholeheartedly.

While at MASH in the evening, after being told by cat likely needed a cystotomy, I texted…read moreAffordable Animal Hospital's emergency line and the next morning, bright and early, Paula called me and told me she could get my cat in immediately/same day. Because I had to go to work/could not cancel, I opted to do the day after. The estimate at MASH is $6,000-8,000 but here it was around $4500. I dropped my cat off early on Wednesday for his check-up, test, and surgery. Ultimately, they disagreed with the vets at MASH and said my cat had no crystals either in x-ray or in his urinalysis but did have a UTI which contributed to a second blockage (bladder overflow). They kept him for 48-hours to unblock and recover. This cost around $2K. At MASH where he had done the same 2 days earlier, it was $6K When MASH returned my cat, he was rough. He reeked of pee, his face was completely crusted/sticky with dried medicine, his fur was full of shed, and he was lethargic and in pain despite all the medicines. When Affordable returned him, my cat was bright and energetic. They clearly took care of him (he smelled like a baby wipe). It has been about a week since I brought him home, but I knew immediately that he was feeling better the day I picked him up. Now, he has completely recovered. Back to flinging himself around and meowing at 4 am. I am incredibly grateful to this hospital for their responsiveness, flexibility, affordability, and the kindness they showed my cat. I was worried that I would end up losing my cat (I had paid nearly $7K at MASH and he wasn't better) if he blocked again, but Dr. Barrera said that I should "give my cat a chance." He said that it is what he would do if it were his cat. I'm grateful that I did because it saved him from unnecessary surgeries. My cat was seen by Dr. Forsythe and Dr. Barrera and they both were very kind and gentle with him. I do see what some reviews mean about their disorganization. They forgot to call me to update me that he wasn't getting the surgery but would need to be hospitalized. I had to call them, but it turned out that Dr. Forsythe had gotten very sick. He returned my call despite being audibly quite sick and given that my cat needed the hospitalization anyways (and he was fine), I can see how it slipped through the cracks. They seem to accommodate all kinds of emergencies as best as they can, so I think a little disorganization is totally ok. I do think Dr. Forsythe needs a new phone. It sounded like he was calling from a remote cabin or from a phone that fell off a cliff. I had to listen to the voicemail at max volume more than once. I will likely return again/switch my primary vet to this one because it is closer, cheaper, and I had a great experience. And apparently, my shy scaredy cat enjoyed the attention he received here. There are some more "affordable" vets but in terms of quality/expertise, this hospital is well worth the price. When I called around to vets in Los Angeles for cystotomy prices, Ambassador Dog & Cat Hospital were the only ones that actually do it (many don't update their sites) that are near me (don't have a car) and their estimated price was also the same $4500. They are also roughly the same prices of my long-time vet (Beverly Robertson, wonderful, estimated $4K for procedure) and especially after going to MASH, these prices might as well be pennies. CareCredit is accepted basically everywhere, but what's nice about this hospital is that they accept ScratchPay which is a god send for emergency vet loans. This hospital is in an old building, but is still very nice and clean. Maybe not as sparkling as a brand new facility, but on par with the vets I've gone to over my lifetime.

unethical, unacceptable, negligent, incompetent, unprofessional, dishonest, subpar, and…read moreirresponsible. I am writing to demand immediate follow-up on my request from June 12th for clear, legible medical records for my dog, Bubba. The records you provided were handwritten and completely illegible, even to the emergency veterinarian. This is urgent, as I have a follow-up veterinary appointment tomorrow afternoon. Under California law (Health and Safety Code Section 123100-123149), I have the right to prompt, accurate, and legible medical records. Please confirm immediately when I will receive the corrected documents. This delay is unacceptable.

If I could give Dr. Park and the team at Bewell Animal Hospital 10 stars, I absolutely would…read more After coming home from a trip, I immediately knew something was wrong with my dog, Rufus. He wasn't eating, was sleeping excessively, had severe dental pain, and even started having bloody diarrhea. As any pet parent can imagine, I was terrified. From the moment we arrived, Dr. Park and the entire staff treated Rufus with compassion, urgency, and genuine care. They took the time to thoroughly examine him, explain everything clearly, and answer all of my questions without making me feel rushed or pressured. What impressed me most was their honesty and integrity. They focused on what Rufus actually needed rather than recommending unnecessary tests or treatments. After speaking with other hospitals, I truly believe the cost elsewhere could have easily been several times higher. Bewell provided exceptional care at a fair price, which is rare to find these days. Most importantly, they treated Rufus like he was their own pet. That level of kindness and compassion meant the world to me during such a stressful time. To Dr. Park and the entire team: thank you for taking such amazing care of my baby. You turned one of the scariest days into one filled with hope and reassurance. If you're looking for a veterinarian who is knowledgeable, trustworthy, compassionate, and truly puts animals first, I cannot recommend Bewell Animal Hospital highly enough.

I've tried going to other vets just to see how it because they try to lure you in with deals - but…read morethis is still the best with price, kindness, and even how calming of an environment it is. I unfortunately made the wrong decision recently to take our cat to a different vet and I've regretted the decision ever since. So I'm now taking every pet I have here. Dr. Park is kind and he doesn't pressure you for services unless he believes you absolutely need it. For example my dog has skin issues and with his help we were able to resolve them. The other big thing for me is that it's HIS practice. Not corporate owned. I think that plays a huge part into why he delivers such great services at an affordable price. I highly recommend taking your pet here!