My laptop was not only running slow it was balking and just not working the way that I expected. My…read morelaptop is not the newest model on the block, but I expect it to run better that it was. I took my laptop to Computer Pros and explained what was going on with my laptop and that I also needed a new Virus protection program. Alex told me that he would do a scan and call me back. Alex called me later that day and explained what was going on with my laptop and stated that I had a faulty hard drive and it need to be removed and updated to a solid state hard drive. He told me he would call me when it was ready. The next day around lunch time Alex called and told me my laptop was ready. I went almost immediately to their store and Alex explained what he had done to my laptop and said that it would probably run better than every before. He was not wrong!! I don't think this computer ever ran as good as it does now. It is so much faster than before. I would highly recommend this firm for all your computer needs. They are professional, do what they say they will do, and are a delight to work with. I most certainly will be back here if I ever need any computer work completed. Robert Hummel

Computer Pros are AMAZING! They are friendly, prompt, and reasonably priced, but most importantly,…read morethey got my Macbook back up and running, with no loss of data when the "Geniuses" at Apple told me the computer was dead in the water, my data was gone, and there was nothing to be done to recover my data or fix the computer. Computer Pros restored/repaired the whole thing, in less than a week. Skip the genius bar, and just come straight here next time.

Great Performance, Solid Build, and Smooth Buying Experience…read more I recently purchased a CyberPowerPC desktop from Best Buy in Lee's Summit, and overall I'm very impressed with the experience and the quality of the system. The PC was well-packaged, cleanly built, and worked perfectly right out of the box with no setup issues. Performance has been excellent for both gaming and everyday use. Temps are solid, airflow is good, and the components were exactly as advertised. The system feels well-optimized and stable even under heavier loads, which says a lot about the assembly and quality control. I also appreciate that CyberPowerPC uses name-brand parts rather than generic components, which gives me confidence in long-term reliability and upgrade potential. For a prebuilt, the value is very competitive compared to building myself. Overall, this was a smooth purchase and a great PC. I'd confidently recommend CyberPowerPC to anyone looking for a powerful, ready-to-go system without the hassle of building from scratch.

Bought Norton 360 antivirus on line. Good price. Unfortunately, not Best Buys fault, tried to…read moreactivate, but Norton demanded a valid credit card number to put on file, when it expires in a year's time, they will automatically renew at a much higher price, in this case, $105.99 would be charged on automatic renewal. This info must be given before Norton would allow activation. Called customer service, call routed to India, but agent managed to activate without giving out visa number. Norton is very sneaky in this regard. Good product, lousy treatment of customers. Will never buy Norton product again.

I was introduced to this fabulous store through a listing on FB Marketplace. I was desperate for a…read moreprojector and they said they had some Epsons -- a model I quickly researched and found was well reviewed-- in their store for $50! The seller wasn't sure if the Johnson Drive store had it but I went there first and wow! It was like being in a toy store. Tons of neatly arranged Mac Book Pros, iMacs, PC laptops, towers, displays, TVs, mobiles, refurbished and really well priced. And all backed with 90 day warranties and an interesting upgrade scheme where anytime in the next six months you can trade up for, I believe, $39 to a faster version of the model you bought. I rate them highly because the service was excellent. They let me test the epson with my MBP. On another visit a chill employee asked if I had questions. He and the others were all helpful and informed. Just a great place to check out for your next computer.

Within two minutes of entering the door, my problem was solved and for a very reasonable price…read moreworking again. Definitely going back here for any future PC issues. My Dell notebook was not charging correctly. I walked into a large competitor earlier in the day to find there was a 39 minute wait to talk to someone... Direct Computer personnel were friendly and knowledgeable.

12/13/24: This is 2nd time since 12/2/24 I needed to replace this cable or that. As before, Josh…read morewas super helpful and-ddd reassuring. He is the face of customer deLIGHT which is highest level of customer satisaction, to my way of thinking. Thank you for having super-knowledgeable, reassuring tech to help your customers relax a bit and believe we'll manage fine once home / back at office. Thank you, Josh; you remain my tech hero! Appreciatively, Julie R.

BEWARE!! they didn't fabricate needed repairs, he told us he broke a part while fixing the screen!!…read moreUnfortunately, they wanted us to pay for it! I explained my husband's a disabled Veteran and relies on his laptop, didnt matter. Cost of the total repair was over the value so I left it there to avoid conflict. Horrible way to run a business.

In December my laptop was stolen and I was desperately shopping for a replacement. I found Laptops…read moreKC had what I was looking for and I called Mike and I want to tell you that this guy is AWESOME. He took my calls, did a great job communicating, agreed to upgrade the hard disk from 500Gig to 1T. I placed the order Wednesday and he did it THAT DAY and shipped it THAT DAY so I would get it Friday 12/24 and have it so I could spend time on the weekend doing my set up and be ready for work Monday. He was great to work with, sold me a super laptop at a great price, upgraded it for a great price, and shipped it. I had it in less than 48 hours and before a holiday weekend. I highly recommended Mike at Laptops KC. Quality products, quality services, great prices. I will remember him and refer friends to them to buy computers. For the price of a basic medium grade PC at Best Buy I got a really outstanding Lenovo Thinkpad and I love it. Thank you Mike!

Mike at Laptops KC is great! I have been buying from him for about 7 years. He might be able to fix…read moreyour computer, but if he can not he can set you up with a great used laptop for 100-200. He guarantees his work. I promise I get no compensation from him in any way for referring people to him, but it is my pleasure to have at least one business like him (local, single owner, small shop, good guy, great prices, works with you) that I can refer people to. He does other things from time to time so open hours can differ, so maybe call... or just go down and see him. He has stacks of used laptops. I have purchased my last 3-4 computers (over 6-7 years) from him. All of them still work. I recently bought another $150 laptop from him just to use as a media player attached to my TV. PS Be sure to ask about upgrading to a solid state hard drive, it makes those thing boot so fast... I can not say enough good things about him and his work.

Located in a very safe and friendly area of Overland Park, Micro Center is THE PLACE for all your…read morecomputer needs. While there are places on the internet one can get quality systems from, I'm a hands on person so I like to go in, check out computers and talk to people while customizing. Moreover, I like to walk around and Micro Center appeals to my inner nerd. So, what does Microcenter offer, well lots of computers, accessories and everything an aspiring nerd needs to enter the digital world in style. If you're a graphical artist, they have drawing tables and stylist, musically inclined they have adapters to cover that too along with software but I encourage research or talking to a sales rep before buying. How about that keyboard that fits those tired hands? I see a dozen options before we even get into the backlit keyboards. Mice with over 20 buttons for those hardcore gamers will also tempt you. How about a laptop for computing on the go? Well that "buying best" place can only dream of as many options. As for me, while I've built my computer before I decided to let MicroCenter take care of it. The installation cost was low and I was able to build my "super computer" for cheap, a warranty and it was done within three days. What was a lot of fun is the saleman and I talked for about 45 minutes about World of Warcraft b/c he's a player as well. Although he did try and sell me a monitor however I have that covered. I did browse the TV section out of curiosity and noticed their prices and inventory are competitive with other stores as well. I'll admit, I love this place and it's my first option when I need a computer. I like talking to people and discussing options rather than grabbing it off a website. Micro Center has an informed sales staff, a lot of inventory and competitive prices for everything you may need, including phones! My suggestion is stop on by, you won't regret it but be guarded you might buy more than you thought! Be strong Daniel-son!

My PC has been shutting off and on me for like 2 years now. I brought it in multiple times for the…read morePC randomly shutting off. I left for work out of state, (approximately 6/1/24) for a bit and come back and after summer to resolve the issue and was told my warranty has expired even when they knew there is a problem that wasn't resolved from before. So I have struggled on using the PC for only very light tasks, no real gaming. Now it won't even boot into Windows. So I get industrious and take the heatsink off and find the sticker on the heatsink wasn't taken off when I had overland Park microcenter build the PC for me. What a joke!!! I expected more from a $2600. Purchase!!!

I have always taken my laptops to Albatross over 10 years and I have been very pleased with their…read moreservice. Each time I take my laptop, Jason and Phil will immediate diagnose the problem and will call me in advance and quote me the price. Not only that, but each time I pick up my laptop, it's like a whole new machine! They even install the latest software to my heart's content! :)Their work is exceptional and always get my laptop ready the next day. Amazing, honest customer service, reasonable price and I have no interest in looking elsewhere. They are superb! Cindy M. Saito from Independence, MO

Make sure to ask if they can recover your data before having service. Love this business. Honest as…read morethe day is long. Wish i would have asked more questions about my sevice

I have used these guys for two custom built systems. The first system was a power house, a…read morescreaming system that worked great for a number of years. The second system was okay. There was a missing slot in the back where it looked liked they put in a card slot of some sort but removed it. For some reason, I never really thought to question it. If you get a computer from these guys and see something like it-question it. Question it seriously. With my recent system, I have been experiencing some problems with it when trying to edit video. I took it into another local computer repair shop to look at it for me. I upgraded the RAM but he said I needed a video card. He tried to install a couple video cards but neither worked. He realized there was a "dead spot" on the motherboard. Same reason my USB drives on the front of my computer weren't working properly. So it's logical to conclude that empty slot in the back was where they tried to install a video card, but instead of replacing the motherboard with one that properly works, they decided to sell me the computer without a proper video card. And also knowing full well there were "dead spots" in the motherboard. Who does this? What kind of computer store worth any kind of reputation would treat a customer like this? Another thing I found out was the heat sink they put in my unit was for AMD, but I am running on Intel. This is just sloppy work, and leaves a very bad impression. Come to think of it, I recall after I got the computer, the CD/DVD drive wasn't working properly either. When I took it in, the guy working there got angry about it and broke the door off the drive. He installed another CD/DVD drive in a different slot. Hmmm... probably was an issue with that faulty mother board you put in there, I would imagine? If you don't want a reliable system, want a computer place that cuts corners, out right ignores faulty equipment they put in their custom built systems, and charge you a premium price, this place is for you. But I suggest if you want great service and a computer shop that actually takes pride in putting the best custom systems that will run for years and years to come, shop elsewhere. I am giving two stars- one star for the horrible custom built they sold me a few years back that I now realize was faulty out their door, and one extra star for the custom build they sold me before that that actually ran like a champ. The lack of consistency and lack of taking pride in their work and fixing issues that customers may not realize are a problem until years down the road is a reason to avoid these clowns. They don't value their customers at all. They treat them like putzes.

Fabulous customer service! I even called after hours, and the gentleman who answered was happy to…read moreanswer my millions of questions about computer security. I will definitely keep them in mind if I ever need computer services in the future. Thanks so much! Highly recommend. Plus, it's always good to support local and small business!

Very friendly staff and great service. They replaced my laptop keyboard in 3 days at a fair price…read more Highly recommend!

Service with a smile since 1988!…read more Bought a refurbished Lenovo laptop top for $185 upgraded to 16GB for $25.00. I didn't need anything fancy so this is perfect.