Before you pay for any "service", do yourself a big favor and contact your insurance company first, verify how much your plan covers and what is your portion to pay. Ask the office to receive the following in writing, a billing code, what are they billing you for and why and how much the your insurance covers. Make sure they don't pull out the wrong tooth( yes I mean that) verify the tooth number they are pulling and simply, the reason for pulling it out (it was sitting on nothing isn't a reason). WHEN and not if you find out they overcharged you, you only get 6 months to file a grievance with your insurance company. You may also report them to the Dental Board of Consumer Affairs and Better Business Bureau. read more

The receptionist is cold and rude. I tried to book an emergency appointment because I was in pain. She only cared about my dental insurance. This place has no compassion, they only care about your money. I'm switching facilities. read more

Customer service warning ! ! I recently called my dental provider and asked to switch to Z Dental Group. When calling to schedule my first appointment. I was extremely surprised with how rude the front office lady was over the phone. It's unfortunate I will need to search for a new dental office. I hope the dental work is more professional then the front desk. read more

Dr. Souren to be the rescue! I had recently been to the dentist and had broken a tooth on an old filling and a temporary inlay have been placed. I was told not to floss. A week from getting this I was sleepy at night in the bathroom flossing my teeth and I accidentally flossed right through the temporary inlay! My whole tooth was exposed and open. Nighttime nightmare nerve exposed I had to drink water from a straw halfway down my throat to not be in agony. This was Friday night. I was panicking feverishly looking up emergency dentists and found Dr. S Rostomians Z group! I called first thing in the morning and spoke with Ivetta she was super helpful. They were able to get me in at 12:45 PM same day! Everyone is super nice and family run. No frills office with beautiful artwork. The best thing about this location is the parking. It's tree filled plenty of street parking and a big lot for patients. Dr. Souren rolled in and got straight to work. He put a more solid temporary in my mouth that feels great! I've been good now for over a week. No lord exposed nerve. I'm so grateful it was such a cool family run place. Thanks again! read more

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First let me start by saying that I work in a customer service business, so I understand the intricacies of dealing with "difficult" customers. I am not a difficult person. I treat staff with respect and courtesy. So anyway, my first dental appointment with them, they schedule me for 4:30 PM on a Saturday. I ask for a potential time for a weekday since I value my weekend time, but they say this is all they got for me. I simply reply with "OK that's fine." Fast-forward to the appointment, after waiting for 30 minutes they only have time to do X-rays. They reschedule me 2 weeks later, also on a Saturday but at least it was the morning this time. I get a call a week before the appointment saying they don't have that slot available anymore. "OK that's fine". Got rescheduled to 4 PM. Get a call the day after saying they don't have that time too, so how about the following Saturday, 4:30 PM. "OK that's fine." After waiting for about 15 minutes at my 2nd appointment, they fill 1 cavity and clean 1 quadrant of my teeth. I also needed a crown, but they said my insurance does not cover it (it does). So they say they need to submit a pre-approval for my crown. "OK that's fine." I call them the following Monday to please submit the paperwork necessary as the dentist told me that I need the crown soon or I will lose my tooth forever. I was told they will. I call my insurance a week and a half after this phone call. Nothing received. I call Z Dental and ask if they could please submit it as my insurance said they can turn around a pre-approval within 7-10 business days. Z Dental tells me they lied to me and it will take 6 weeks. I call my insurance again, and a different agent confirmed the exact same info to me and said "not only that, in fact we can turn it around in 24 hours if they say its an emergency". I call Z Dental again. They say they are lying. I'm not sure if they are understaffed, incompetent, or simply just don't care. But this is just an abysmal office with terrible service. I'm not sure how they treat their long-time customers, but if you're looking for a new dentist, this is not the place to go to. I've decided to take back my Saturdays and find a different office that can actually schedule me during any other time that is not a Saturday afternoon. read more

Fiirst time writing a review because of how bad their service is. Did a bone graft & checked with another doctor - it was terrible and they had to redo it. Insurance took forever!! My crown was the wrong shade and when I told her I didn't like it she said it was my fault and I can't change it.. DONT COME HERE read more

You will be asked to pay first and then be refunded!I was a sucker and never got checks from my dental insurance company as promised. This went of for 18 moths I gave up. I never have problems work using my insurance elsewhere- it seems like it's either incompetence or negligence on their part - learn from my repeated mistakes in goin here read more

HORRIBLE PEOPLE. Overbilled my insurance by $300 and told me they were out of network. I found them in my insurance site na booked with them specifically because they took my PPO insurance. When I called to ask why this happened insurance said they overfilled and took additional x ray that were not needed. The woman who runs the office is rude, will treat you like a moron and scream at you if you challenge anything she says. STAY AWAY. read more

I have been here several times. The dentists were always very good. Personable, patient, and skilled at what they do. Nothing in this review is intended to be critical of the dentists at this location. But the office manager, Iveta, seems to have an unusual amount of control over what services the dentists are allowed to provide. When I went there for two lost fillings, the dentist told me I needed a crown for each tooth. Iveta walked in during the middle of my exam and spoke to the dentist. He showed her my x-rays and repeated to her what he said to me. She said she would need to call my insurance. He told her there should not be a coverage issue, because I just needed crowns. She said she will still need to check with insurance. (I know my insurance covered crowns because I had already called the insurer to check before the appointment, suspecting this was probably what I needed, since part of one of my teeth broke off when I lost the filling.) After Iveta left, the dentist finished the appointment, then told me I just need to make an appointment at the front desk to get the two crowns. He said I should not need a root canal, especially since I did not have any pain. They just needed to fit a crown for the missing part of my two teeth. When I told Iveta at the front desk what the dentist told me and asked if I can make an appointment, she said she would need to talk to the dentist, because I may need a root canal; if I did, they would need to refer me to someone else. I told her the dentist was clear that I did not need a root canal. I just needed to make an appointment for the two crowns. She said she understands what the dentist told me, but she still needs to talk to him, because I may need a root canal. She said if they fit the crowns and I then need a root canal, I would have to go through the whole process all over again. She said right now, I just have a broken tooth, and that situation would be much worse. She said she would get back to me the next week after she speaks to the dentist. I found this curious, because the dentist clearly explained to me what he thought needed to be done, and he did not mention anything about this. I got the sense Iveta may have just not wanted the office to do the work for the amount the insurance would pay (she told me earlier I was lucky to get a cleaning and x-rays during the same appointment, especially since I had HMO). More than three months went by, and still no contact from the office, which seems to confirm my suspicions. I since switched to PPO coverage, and changed dentists. I will not be going back to Z Dental. read more

After two visits, I don't believe I'll be going back. I do not feel good about this place. I had my first visit about a month ago. I waited in the lobby for over an hour before I was taken to the exam room, where I waited 10-15mins longer. After the receptionist did my x-rays, I finally saw the dentist. He quickly looked at my teeth and told me I need a deep cleaning (I was fully prepared for this as it has been a few years since my last cleaning). The dentist told me I would need to be numbed and he simply didn't have enough time to do it today. They scheduled me for my next appointment which would be six weeks later. I arrived at my deep cleaning appointment six weeks later. The second I checked in, the receptionist told me she didn't think I would need to be numbed. Oh, ok. Interesting. I was taken to my exam room immediately but then sat there for 15-20mins while I heard the dentist begin other patient's cleaning next door. The dentists opted for some numbing gel, which took maybe 1-2mins to apply and take effect. He then proceeded to do my cleaning which took less than 30mins. No polish or flossing, just scraping the plaque off my teeth. It seems to me they do not respect their patients time. They appear to double book appointments. When they were running so far behind I got a line about needing more time to do something more complicated than they really needed just to get me to come back later. I also feel overcharged for what I got. I do not want to start a relationship with a place on such a bad foot, so I think I will look for another dentist. read more

It is extremely rare that I write reviews at all but this was by far the most unprofessional experience that I have ever had at a dental office. I chose this location because it was close and I appreciated the fact that it was an Armenian business, which is why I dread having to give this a negative review. The receptionist is a health risk to everyone present, has no clue what he is doing, and repeatedly lowers his 'mask' (a bandana). They botched my insurance lookup (which I already sent to them nearly a month prior) and only told me after keeping me waiting for over 45 minutes. I literally had to walk out. Avoid at all costs. read more

Came in with a chipped tooth -+ fracture they recommended a veneer got it done what an amazing job I'm truly happy with the results if your thinking about coming in and getting work done rest assured they'do fine work here I'm truly happy with the ending results ,I did wait 2 weeks but good things take time I dont regret coming in and yes I paid cash and they are very flexible with payments loved that !!!!! Thank you to every one at that office you guys Rock love you Guys and thank you for restoring my confidence with my new smile chaoooo read more

The receptionist refuses to wear a mask and I have asked him several times. I should not have to worry about getting infected by Covid during a pandemic because I have to get dental work and their receptionist won't wear a mask. read more

Amazing doctors and staff. I'm always able to get a quick appointment when needed and get the best service!

Excellent and friendly staff. As a person who is constantly traveling, Z dental is my dental go-to when I am in the LA area. Iveta works the front office and she is very helpful and accommodating. The last time I was there it was very last minute but she scheduled me in for the next day. When I showed up, the xrays were quick and then Dr. Stephen worked on my tooth. He was very gentle with the numbing shots and talked me through the entire procedure so I knew exactly what was going on. Two thumbs up! It's a full-service dentistry and they also have an oral surgeon on site. I haven't used his services yet but it's good to know for the future. Clean office and super efficient. They are open on the weekends and can help out on the odd hours when you need a dentist. Highly recommended! read more

THIS PLACE IS A SCAM. I visited their practice on a Sunday as my tooth, which has a chip in it, had a seven year old bond fall out. Upon arrival, they checked my insurance, but told me that the procedure to fix my tooth was not covered and charged me full price. Desperate as I had a meeting the next day, I paid it. The dentist (who addressed me by the wrong name the entire appointment) assured me that the new bond I had put in place by him would last 1-2 years. It lasted 5 days, with me eating soft foods only for those days to ensure that the bond held. It crumbled while I was at work that Friday, obviously a shocking and mortifying situation. I contacted Z Dental Group via email to discuss a refund and get a copy of my invoice to see if this procedure was ever even reported to my insurance. After sending me the invoice, they refused to continue to correspond in writing about a refund "for obvious reasons" (a direct quote from the email) and insisted that I make another appointment to assess the tooth. At this point, I had already visited my regular dentist and had the problem fixed, at which time, I learned that the procedure was covered by my insurance. I asked Z Dental Group in the same email correspondence what documentation I needed to bring in from my dentist to request a refund since the issue had been fixed, and I have still heard nothing back. I refuse to give another cent to this practice or visit their practitioners. I suggest you do the same. read more

I wish I could have left a higher review for Z Dental Group. My experience here -getting fillings replaced- was great until as I was leaving the office. This was my first visit and I had given my insurance information to Iveta - head of administration/reception. She told me that my procedures were not covered by insurance, insisting they were cosmetic and that no insurance would cover them. I'm very familiar with my insurance and knew these procedures were covered. We agreed that she would submit the claim to my insurance and let them handle the matter. A couple months passed by and my insurance still hadn't received the claim (by this point I had paid out of pocket and was waiting for a reimbursement). I called Z Dental Group to follow up and Iveta assured me that she had submitted the claim even though she insisted there was no way I was possibly covered. My insurance said they never got the claim. I had to go back and forth a few times between my insurance and Iveta (each time, she was incredibly condescending to me - acting like I didn't know how insurance worked) before finally - 3 months later - she submitted the claim. Iveta LIED multiple times to me via the phone and e-mail about submitting the claim! I finally got my reimbursement (the procedures were covered as I had thought) almost 5 months after the procedure. Z Dental Group may be a fine set of dentists, but Iveta should not work there. I have rarely encountered someone so hostile and bad at their job. Until she is gone, I advise other people to not go to Z Dental Group. read more

I love this place. Very nice people and honest. Cozy environment. Dr. Harutyunyan is fantastic. Come here!!! read more

Really rude staff which based on other reviews seems to be an ongoing issue. The whole office is dark, dusty, damp, and just plain dirty looking. You want your dentist's office to be sterile to the point you can eat off the floors or chair. I went to get my teeth whitened. They started the process and told me it takes 45 minutes to an hour. The whitening machine has to be stationary during the whole time so you literally can't move an inch. The tech did not tell me this before it started. I only found out 20 minutes in when I asked to go to the bathroom. Had to hold on for dear life for half an hour. Never went back. read more

I scheduled my first appointment for me and my 8 year old son by this dental clinic, sent all the required details, and I was ready to go over, but since my son mother isn't available, just me and my son, I asked Mrs. IVETA MOKATZ, office manager, if would be possible to have my son by my side, except during X-Ray, and her answer was "we can't babysit your son" on a the very rude and ironic manner, without provide any possible solution. I'm aware dental services are provided by your office, not babysitting. I immediately cancelled my appointment. I can't trust someone or any organization from the very beginning who treat me and my family with such an rude and unprofessional manner. You need people's skills, madam. read more

Since 2012 Z Dental is still my go-to. I actually moved to Philly for school for 2 years in between and still refused anyone else. Major updates since 2012: -full invisalign -2 veneers for my front two teeth -partial porcelain crown Iveta went above and beyond for each of these major services. She got me fair prices with basically designer veneers (because are you really going to get middle of the pack veneers for your TWO FRONT TEETH? - yeah no) and handled it every time I had an issue with my temps. Literally I must be cursed because A. someone chipped my front tooth after slamming me in the face with a glass at a dark.. place.. (uh yeah clubbing) and B. every time I left LA, the temp FREAKING FELL OFF. Yes no this is an act of the universe because I could do anything I wanted in LA (hard sandwiches, basically everything they warned me not to do) but the minute I land in any other city, the temp freaking falls off. I went to emergency dentists in other cities to put it in and it literally fell off immediately. Iveta and team went above and beyond (literally cramming me in last second when I land back in LA) and every time, they really fixed it (had to redo BOTH temps in different settings). FYI the temps were also gorgeous, couldn't even tell they weren't the real deal. The process took a little longer because they made sure my finals were PERFECT and not just ok. Literally sent them back to the lab because he didn't think it was up to his standards. My invisalign experience was the same. Iveta analyzed my stuff repeatedly to make sure it was up to her standards. If you're going to get anything major (or minor), come here. They're detail oriented, open late and honestly have a great aesthetic eye. read more

My boyfriend introduced me to this place around 6 months ago. I'm from the Midwest and have gone to one dentist my whole life, since I was 3. I really don't trust people with my teeth, the dentist honestly freaks me out. But my boyfriend has the nicest teeth after going here and I trust him. Honestly, they are amazing! The staff is welcoming, the office is clean and inviting, and they are so flexible! They are open Monday through Sunday! It works for us because we work Monday through Friday and we both hate taking off work. I highly recommend this place!!!! read more

Do not ever go this place. Totally rip off. I have no cavities and dont need any crowns. They told me that I need 6 filling and 2 crowns. Also I have no pain or no sensitivity on my teeth but the dentist told me that I need a root canal. After my visit I went to a different dentist to get another opinion and found out that I have healthy teeth just need a regular cleaning ( not a deep one that they suggested). Their xrays are also in bad quality. Totally waste of time. Only positive side is the reception lady and the guy with the beard. They were so helpful. read more

This was the worst dental experience I have had. I would love to use 0 stars, but the dentist was personable. The office is horrible. The woman who runs the office could not be less attentive, slower, more rude, or more of a scam artist. I chose this dental group because they excepted m insurance and were open Saturdays. I made an appointment on a Saturday as I had severe tooth pain and needed a root canal right away. Then it went south. The office manager told me they did have me under their insurance. She said since it was a weekend I could not change anything or call my insurance, and if I tried it would take weeks to change. She said it would cost me $240 for a consultation. She ran my Credit Card before the dentist even saw me. 2 x-rays and the dentist telling me what I knew, I needed a root canal. He told me I could take more Motrin and that was it for $240. I spoke to my insurance company that Monday and thy said I was covered under them. She then said the dentist I saw could not give me a root canal because only one of the dentists took my plan but she did not know which one. So she would have to get me a referral to an endodontist. I called and texted 3 or 4 times and she took 3 days to get me a referral getting mad because I was bothering her. She finally texted me a picture of a business card as my referral. When I went to the endodontist they were very nice, but they told me she never sent a referral. They called her but she said it would take a long time to send a referral and it was the endodontist's responsibility. The endodontist had to explain how to send a referral on my cell phone. She did not send it for 2 days, but the endodontist did the root canal anyway at the insurance price. I cannot believe this woman's total incompetence. Do not use this dental group because the office manager will not follow-up and she will over charge. read more

I tried for an entire year to get a cleaning scheduled. They called and rescheduled me at the last minute 4 separate times. I never ended up going because after wasting so much time and re-arranging my schedule multiple times, I still never was able to actually get them to keep an appointment. So incredibly frustrating. read more

Dr. Johnny is a great dentist, the staff is very nice and easy going. They are also very clean. It hard to find someone detail oriented. They have very good prices. I would say they stay very busy and there is not much waiting time. So far my mom did a filling and a veneer and she haven't had any problem. I don't know about their dental cleaning but so far a veneer and a filling I give him 5 stars. read more

RIP OFF STAY AWAY!!!!! i was there the charge me 3 times more then any dental office to install a temporary tooth. i would not recommend this place to anyone. however the doctors are nice and professional, but there is a Russian woman on the office which she will rip you off. not worth to go there . i would look for other place.! No idea why there is so meany good reviews. yelp already took down my first review and said that my review wasen't real . no idea why. well i am a real person and i have opinion about this place an that is it. and i'm writing what i think of this place. RIP OFF! LOOK FOR DIFFERENT PLACE SAVE YOUR MONEY! read more

Summary: incompetent owner lady (not a dentist) micro-managing actual dentists, tries to push for additional services to upcharge.

Not sure how this place has gotten so many good reviews...Have you ever been to a Jiffy Lube for an oil change and the service guy keeps trying to hustle you into every possible add on? That's what happens here. Awkward, creepy vibe right off the bat. My wife and I walked in here for the first and last time in November. Weird lighting, no customers, and the entire family standing around in silence with plastered on smiles. We decided it was just general dentist nervousness and moved past it. We both just needed a check-up/cleaning--no luck. They carried our insurance, but the dentist told both of us that what our insurance covered wouldn't cut it. He needed to do a special "deep clean" and charge us an extra $200-$500 apiece. We have pretty good insurance through Guardian and we both had been to our previous dentists in Austin within the last year, so these add-ons didn't seem reasonable. My wife and I discussed the deep cleaning and might have gone through with it to be safe, but the staff was so pushy. They kept creeping around the office whispering to each other and insisting they wouldn't do a simple cleaning--it had to be the extra cleaning. We got up and backed out the door as they stared after us. Blech. read more

I just went to Z Dental Group for the third time for an "emergency" appointment to recement my veneer and porcelain overlay. This is generally traumatic for me due to past dental experiences. However, everytime I have gone to this office, I am immediately set at ease. Yelena and Yvetta are helpful, kind and patient. Both dentists I saw were gentle and understanding, and made me feel heard. They both made sure I was not in pain and were open about what they were doing and when. Both exhibited professionalism, concern and skill. I am so grateful for their care and assistance. An added bonus is the easy parking and weekend hours! I did not have to take time off work. While I hope I don't have any more dental issues, I have comfort and peace of mind knowing this office and these wonderful people are available to me. Thank you for everything! read more

If you're looking for a good and friendly dentist this is the right place -- this has hands down been my favorite dentist of all time! (And I've been to a many in Los Angeles.) I was told by a couple of other dentists before that I would need traditional old braces and that there was no other option, but I refused to get those. I was dead set on getting Invisalign. I mean, who wants metal in their mouth in their 20's. I went in for a consultation last year, and it was the best move I could have ever made for my teeth. They took x-rays of my teeth and actually showed me and explained thoroughly to me on the computer how my teeth would look after the treatments. I was able to fully understand what the process was going to be. I ended up needing 43 trays with elastic bands. I can already tell a difference and it's only been about 9 or so weeks. The best part about going to this dentist office? From the receptionist to the dentist, they are all so friendly and work with you and for your best interest! They work so many hours and with consistent quality. What good dentist do you know that is open 7 days a week and after 6? They are committed to their work and their practice and actually care! Would give this place more than 5 stars if I could! read more

Honestly I don't know if you could find a better dentist in LA. Let me explain, First they are extremely professional, you never get the feeling that they don't know what there talking about. They will take as much time as needed to explain your teeth to you. There straight forward not trying to scam you out of money or elongate the process. There not some over the top "LA Type" business trying to show off. You instantly feel cared for and comfortable. The office has a very homie type vibe and the staff has a family vibe it's just all so perfect! After my first visit the whole office knew me by name. Even more impressive when I had to get dental surgery, the whole office stayed as late as needed until my surgery was done and I was comfortable. Did I mention there Open on SUNDAYSSSSSS!!!!!! I hate writing reviews I suck at them. However Z Dental has defiantly put in enough work on my mouth to get a 5 star review. If you choose another dentist your making the wrong decision period. read more

Dream team! They are super accommodating and always do the best work. I've found my dentist for life. I really found the best team. Thanks again! read more

Last night (Saturday) I cracked a tooth wide open during dinner. The tooth was second from last on top and what was left of it was very sharp. I was in some real pain. My wife spent an hour trying to find an emergency dentist to help. After multiple places saying they could not take me, she found these good people via Yelp. By this time it was 7.30pm and it would take 45 minutes to get to their office. They said they would stay until I could get there. An hour later, I had a temporary crown and will be headed back in two weeks for the permanent. Dr. Harutyunyan was fantastic! Super kind, patient, professional and clearly very good at his profession. The hygienist was pulling double duty as the office manager as well. She was also great. The office is not fancy, but the people are the best. My wife and I will be using them for all our dental care moving forward. Thanks again Dr. Harutunyan and everyone else at Z Dental Group! read more

"A smile is a curve that sets everything straight" and that's exactly what the Z Dental Group provides. I'm in Love with their dental care , smiling faces, and personal attention that they give. Honestly, I always dread going to the dentist. Morbidly, now I look forward to it. The receptioniat is a doll, the assistant is a sweet pea, and Dr. Farzad I highly recommend! They work with my schedule, zero wait time and are very communicative about my options. I have finally found my place and my dentist! I encourage you to do the same with this grade A TEAM. I promise you won't regret being one of their patients. read more

Z Dental Group - Cosmetic Dentists Near Me - Los Angeles, California

Welp nobody ever goes to the dentist until the pain starts. At least that's what I did. And the pain starts late at night where everybody is closing or is already closed. Z dental were the only people open to take care of my tooth. Let me start off by saying they were caring and professional. I had to pull a tooth out because tooth broke already. The doctor was quick. I showed up at 6:30 -7:00 left at 7:30. It wasn't painful but a lot of pressure. But he was great. read more

I chose this office because they have awesome reviews and they happen to be on the list of dentists that my insurance recommends (for more coverage). It's also walking distance from my house, which is a huge plus! Actually, there are several pluses about this place, such as: **Free parking **Extended hours during the week and open weekends **Flexibility (Iveta went above & beyond to squeeze me in the same day) **Friendliness of entire staff (I dealt with Iveta, Dr. Mashkouri, and the assistant, Raul) I have been meaning to find a new dentist this whole year, but I find it to be a difficult task because there are a lot of crummy dental offices around LA (or a lot with negative reviews anyways). So far I am extremely satisfied with this office. I've only had one visit, but honestly feel so comfortable, it feels like I've been a patient for years! read more

Such great folks from the beginning to the end. Scheduled me and my partner after work in a late night slot that worked for us. Yvetta was great!!!! Explained everything. Not for a second did i ever feel like i was not being taken care of. Great results with the zoom whitening process. read more

I recently got a minor chip on my tooth due to biting down on it too hard (don't ask). I felt as though I messed up big time and it weighed on me because I wasn't familiar with what's possible to correct it and how well it could possibly turn out. I began my search for dental practices in close proximity to work so that I could get something done given my schedule. I had taken a look at a few different groups and their reviews before contacting Z. After my call I felt positive that my chip could be repaired, and had all of my questions answered. I had a very good experience with them. I was able to get an early appointment on a Saturday morning, they were very quick about the visit, clear on pricing, etc. The dentist gave me confidence when I asked him how difficult he thought the procedure would be. In addition, I discussed options for other services with them that I still need to follow up on! Given the condition and color of my teeth, you can not tell that I ever got a chip on my tooth. Next I plan to get cleaning and most likely will consider whitening with them. read more

Dr. Harutyunyan is amazing. He explains everything very well and does great work. I had crown and he did an amazing job. The tooth feels perfect and is the best work I've ever had done. I'll definately recommend him to friends and family! read more