I buy a fogger vape pen once a week here :( Never had a…read moreproblem Tonight I bought one Left Opened it. Didnt work Came back 15 min later Refused to exchange Poor understanding of business. Its easy Do what's best for business. Losing a regular is the exact opposite.

1 Star. Very poor customer service. Very unprofessional. The staff was rude and used inappropriate…read morelanguage. The overall customer service experience was disappointing.

Nice shop, lots of products and great prices. Rolling…read morepapers, pipe, hookah, vape, blunt wraps, whatever you want , they have it. The service is always very friendly.

I'm visiting from northern cali and stopped here by chance after universal studios. I don't know if…read morehe's the owner or just works there but he was super cool and accommodating. I usually half to explain what I want with a game of charades but he knew exactly what I was referring to, and prices were very fair! This will be the only smoke shop I will give my business to when I come to SoCal.

This store is an absolute gem! Pulling up is stress-free thanks to the spacious, easy-to-access…read moreparking lot--no wasted time hunting for a spot. Stepping inside, you're instantly met with warm, welcoming energy from the team. They're attentive, polite, and always ready to help you find exactly what you need without making you feel rushed. The snack selection is a highlight--everything is fresh, flavorful, and clearly chosen with care. Whether you're craving something crunchy, sweet, or savory, you'll find a tempting variety that makes it impossible to leave with just one item. Every bite tastes like it was stocked that same day. Prices are another reason this place is unbeatable. You get excellent quality without paying inflated costs, which makes every trip here feel like a win. It's rare to find a shop where you walk out feeling like you got more than your money's worth. Shopping here isn't just an errand--it's actually enjoyable. Between the convenience, the great people, and the unbeatable snacks, you'll be glad you stopped by. Once you visit, you'll see why so many people say it's their go-to spot. Easily one of the best places to shop, hands down!

Horrible service yelling at me. Doesn't respect women…read more Disrespectful Cussing at me and throwing his hands at me. Would never recommend. I was their on 07/25/2025 at 12:22pm

Absolutely love this shop! The staff is super friendly and knowledgeable and can't beat the prices…read moreand selections. Thanks for always being cool guys!

Service was good and he made sure my leaves weren't dry…read more Wish they had more tobacco options, but I get it to see days.

They always have what I need and are super helpful! Lovely shop owned and operated by a wonderful…read moreIndian couple. Support this business CALI! It's hard to find Dutch Masters but they got em!

Amazing products and customer service this lady knows how to run a smoke shop with quality products…read moreand selection

Ahh, Havana Cigars. If you're a fan of fine cigars and the inevitable aroma of possibility and…read moreadventure that wafts through such a place, this is your haven. But wait! There's more. Enter Maurice, the Cigar Grump, who adds a certain je ne sais quoi to the establishment. I've known Maurice for over two decades now, and let me tell you, there's no other proprietor like him. Picture a cat on a rainy day, sitting in front of the fireplace, basking in its grumpiness while intermittently falling asleep - that's our dear Maurice. Except, instead of a fireplace, it's a pile of the finest cigars from around the world. Napping Maurice is like a landmark in the store. He dozes off so often, I sometimes wonder if we should start a pool for the number of mini-siestas he'll take in a day. I've lost count of the number of times I've walked in to ask about a new stock, only to find him snoring peacefully, cradling a rare Cohiba Esplendido like a teddy bear. Adorable? Well, that's debatable. But don't let his napping habits fool you. Maurice is the cigar wizard! Awake, he'll find the exact blend you're looking for even before you finish describing it. Asleep, well... he's quite the sight. Sometimes, I think he inhales the tobacco knowledge through osmosis during his cigar nap sessions. Or maybe that's just the second-hand smoke talking. And the moods! Oh, the moods! Moody Maurice should have been a comic strip character. One day, he's the grumpy old uncle who has a snappy comeback for everything. The next day, he's the wise elder imparting tobacco wisdom like he's Yoda, but with a cigar instead of a lightsaber. And there's no telling which Maurice you're going to get on any given day. That's part of the fun! The cigars, though. Let's not forget about the cigars. Expertly selected, beautifully stored, and with a range that makes you feel like you've stepped into a tobacco-themed wonderland. Maurice may sleep more than a sloth and have the temperament of an angst-ridden teen sometimes, but boy does he know his cigars. In conclusion, if you love cigars, appreciate eccentricity, and have a sense of humor, Havana Cigars is your place. Don't forget to say hello to Maurice. If he's awake, that is.

Great Selection of Cigars!…read more The owner was very nice and helpful. The humidor isn't huge, but large enough to carry many different brands of Cigars including some more boutique ones, such as Foundation Cigars. For a brick & mortar cigar place, the prices weren't too bad. All in all, great experience! The cigar I got smoked great and tasted great from the light up to the end of the last third. Will definitely be back to pick up a few more sticks!

Stopped by this shop a few days ago to purchase a piece for my vape. The man (who I'm guessing is…read morethe owner) was very nice and helped us find what we were looking for. He even helped me put it back together and made sure it worked before we left. There is a HUGE selection of just about everything great prices! We love the fact that its open late too. Definitely coming back here if we need anything else!

If I could give zero stars, I would. Employees are treated like slaves. Management expects people…read moreto constantly go above and beyond--covering shifts and handling extra responsibilities--yet has no problem cutting shifts or changing schedules every other week with no consideration. HR is on a complete power trip and acts as if rules don't apply to him. Basic human decency is clearly too much to ask for at this place. Avoid if you value respect or stability.

Came here 5 minutes earlier than 10 am yesterday. The door was locked. The guy inside looked super…read morehigh and when I waved to him asking if they were closed, he just rudely stared and didn't move. I guess this store doesn't want money or business. The worker is just there to stand and be high instead of working. So after waiting a couple of minutes nothing happened so I drove down Moorpark for a minute and became a customer at the new Brazil smoke shop down the same street where people were friendly and the choice was better. The vibe was always bad at Purple Haze. They can enjoy sitting in the empty store without customers from now on.

They have a manager who is just extremely stiff, needs to loosen up. Worse than a uptight…read morehighschool principal, who wants to go to their local smoke shop and deal with that!!! He just doesn't know how to manage and make things work. Owners Get yourself a new manager because that dude is not a good look. Your sales would be higher with the right team .... I would know I managed restaurants for 20 years. It's what I do

As cool as it gets…read more This local laid back very much Cigar Sanctuary, is open seven days a week as early as 11am in the city of Studio City, bordering Toluca Lake and North Hollywood. There's ample street parking in the area, vast majority of it, especially near 4419 Lankershim Blvd being metered. I've been around cigars for a bit and took up a social habit this year and have been learning a lot. I definitely lean more medium bodied, also how I like my wine as well as whiskey/scotch/bourbon, but have come across a lot of light, not to mention full bodied flavors. A nice Rocky Patel and a Balvenie 12 year neat, sounds like a good day. I've been in small handful of times now and the service is always friendly, personable and thoughtful. They're happy to guide you, answer any questions you have as well as let you explore. They have some of if not the best whole sale prices I've come across in the valley, maybe even all of Los Angeles. Great premium cigars, accessories and more. A lot of cigar folks gather in front with their patio chair and table overlooking Lankershim. They have a huge selection as well as a backroom lounge. Open until 9pm, Monday through Thursday. Fridays and Saturday they stay opened until 10pm. Sundays there hour are from Noon to 8pm There's Wi-Fi, a flat screen in the lounge, plus a fair amount of tables and chairs. Open every day, seven days a week.

Plague on this neighborhood. Nobody likes the guys that sit outside all afternoon, checking out…read moregirls walking and polluting the sidewalk with their smoke. Everytime I go past, I get stared at by these men for simply walking and I'm so tired of it. One day, I will cuss them out. Please, me and a lot of other neighbors in Toluca lake are begging for you to end this smoking patio that takes up the sidewalk. Nobody likes it. Nobody appreciates it except the rotating lot of four men who sit there. Or at least ask them to please fucking respect the people who live here who walk.