Trevor was extremely helpful and offered great customer service. Trevor was professional, patient and not pushy he was very informative about the products they offer. He replaced my screen protector that had cracked from Dropping a bunch and also helped me pick out a great phone case protector. I was super happy with the customer service and also LOVE zagg products. Great investment to protect your phone. Trevor is awesome and very professional. 5 stars got excellent customer service 5 stars Trevor 5 stars product quality read more

The customer service was so awful. The workers were incredibly rude and dismissive. I watched 2 other customers wait in line for 20 minutes despite the fact that two of the employees weren't doing anything. read more

My screen protector was lifting and had cracked, chipped edges but I kept forgetting to get it replaced. When I ran across the ZAGG kiosk at Flatirons, it was a godsend. The guy quoted me $60 which I thought was a lot but I went for it. He surprised me with the deluxe model (my term) and charged less than $50, so that was nice. Maybe that's a gimmick but I don't care. My screen is so bright and clear that I'm in love with my phone all over again. Nice staff...Convenient...Product Warranty read more

ZAGG FlatIron Crossing - Kiosk at Flatirons Crossing - Mobile Phone Repair Near Me - Broomfield, Colorado

I'm so freaking happy I came to replace my screen today! And Boom! Gabriel alarmed me my case was also replaceable for $5. So walking out with a brand new screen and case for $15! Like magic!! Thank you for also installing my screen protector perfect, No air bubbles and on straight. read more

I was a loyal Zagg scream protector for my watch and phone until recently. I have called almost every friend for the last three months and they still don't have any 44mm fusion screen protectors in stock. The staff always has AirPods or similar in and just don't seem to care. My screen protector on my watch got the point I had to take it off myself and find a different product. Would not recommend read more

As one of the only Zagg stores around, this booth store gets a lot of people visiting it so there can be lines at times. The staff are friendly and competent and happy to help with warranty replacements. They are a franchise store so there is generally a nominal charge ($10) for replacement of screens and is a way the franchises can stay in business. read more

Love Zagg products. Not sure the install fee is worth it. Not having to wait for zagg shipping is def nice. read more

ZAGG has great products to protect your phone, tablets and smart watch. Their warranty can't be beat. Finally their employees are always professional and super helpful. read more

I've always had a good experience with this zagg location. Always friendly and fast with service!

Still not here Again It's noon Says you're open at 11 This place is absolutely unreal read more

Worst customer service of any company ever! This shop was out of the 360 screen so they put a lesser screen on my phone. When we returned for a replacement they said sorry. Do not accept their downgraded unit! They will not replace with the correct unit! read more

I waited in line for 15 minutes while one of their guys who was definitely 18 or older, was flirting with girls who were not older than 12. The other two guys were sitting behind him messing around. Once one of the other guys decided to help, it took him about two minutes to install the screen however he kept messing around with the other guys throughout. It was rather irritating and unprofessional especially during a busy time at the mall and was rather Predatorial of the one guy read more

When I got my first smartphone, I bought it in the mall. I wanted to protect the screen, and the guy suggested going here, so I did. They installed the screen cover, it protected, good stuff. Years later, after moving much further away from the mall, I bought a Droid from Verizon. I purchased a pack of screen protectors and applied one myself. It was misaligned and had bubbles. No problem, I'll have the Verizon folks do it. Took the phone it and the store hooked me up with a guy thats "really good at the screen covers." He applied it, but the cutout for the earpiece wasn't right. I brought it in again a few days later when someone else was on duty. The alignment was better, but there were bubbles. I tried a few different Verizon stores in the area, and each one was ALRIGHT, but not great. Finally I gave up and drove my ass all the way to the Flatirons mall, searched for the Invisible Shield cart (it had moved since I went there before) and got a new screen applied. Perfect alignment, no bubbles. Seriously, these guys do it perfectly every time. If you want a protector for your screen, this is the place to go, don't waste your time elsewhere. read more

If I could give a ZERO I would. Bottom line there is no warranty thru this outlet. They never have replacements and lie about when they expect shipments. STAY AWAy. Best Buy outlet upstairs sells them too read more

Indestructible! If you want to buy a screen protector that really lasts then just get one here. If you do somehow manage to scratch it up, bring it back and they will put another one on for you, no matter how long it was when you put the original one! (They just ask that they take off the old one so they can verify it is one of theirs) read more

ZAGG FlatIron Crossing - Mobile Phone Repair Near Me - Broomfield, Colorado

Pathetic customer service went there for a replacement screen protector. They said it wasn't there screen protector and I showed him the warranty registration (didn't bring the original receipt because figured the warranty information would be good enough). They continued to say it wasn't their screen protector. I am sorry they don't know there own product or not trained enough. Defiantly will not return to this location. read more

Took my Dad to get a glass cover for his new iPhone 7. Went first thing this morning (Sunday) and got into short line at 11:20am. Decided to have them replace mine too, since we were there & it was cracked. The guy took care of them super quick, put the cases back on for us and explained to my Dad how easy it was to get replace if he needed to. Super nice & very quick. Thank you for the explanation to my Dad. That extra lil bit of kindness was very much appreciated. read more

The service here always sucks every time I need my screen protector replaces they always have the same lame excuse " we are all out " well im all out Patients So long Zagg another family of iPhone users that has moved on! On a good note if you go upstairs to a store called TrickedOut Accessories they would be more then happy to assist you with a better product that's always in stock cause IPhone screen protectors are pretty common! read more

I must first say that the product that they sell for screen protection is excellent. I can tell that the protection is heavy duty and would last a long time. The person I first had my installation done on my iPad was very nice and professional. But coming in the next day to ask about some streaking and if I could have it redone the girl at the station was a complete jerk and inconsiderate. I am a very easy going person, so for someone to be like that to me is surprising. Her name was either Angela or Megan, could not remember. The low score I'm rating is all for the customer service. The product/s are very high quality, just wish the owners/people hiring/managers would train their employees on proper customer service skills. read more

Don't even know where to start!!! When I call the number of the kiosk to complain the message I get says the voice mail is not set up. I have gone back 4 times to get the screen protector fixed on my brand new Apple Watch (a 90 minute round trip drive!). One time the guy said the other guy put it on crooked! The last time the guy said it was my brand new Apple Watch's fault. So he suggested a different screen cover. So I went with that one and was charged $6 which now made it a total of $16 I have paid for my screen cover installation on my 1 week old Apple Watch. read more

I would give no stars! I was in yesterday and they didn't have the parts but we're expecting a shipment later that day. The guy said he would hold one for me and to come back tomorrow! I came back today and no one showed up to work! I asked the mall and they had no clue why! It's so annoying I called the customer service line and they said we don't know either and then when I called the nearest location, which is an hour away, they said "we have an idea" but no explanation. Then I asked if I could get one put aside and they said they were out of stock, try online! To get a replacement online you have to pay a fee to have them send it to you then you have to pay to ship your out! It is such a hassle! They make a good product but the customer service is terrible read more

Visited 3 times in the past month and a half. They never have the screen protector for the large iPad. What good is a lifetime guarantee if you don't have the stock? read more

They tell you when you buy the screen protector it is free replacements for life. You go back to replace it and they charge $6? I said you told me free replacements for life? They just ignored me and put on the new screen protector and told me the total. I know thats only $6 but please don't lie to me to sell your product...... read more

Bought the tempered glass invisible shield here for my ipad 2 air. The guy did a great job putting it on without no air bubbles and he did it quick. Only gripe is, the price for the invisible shield was waaayyy too high. More expensive than other places. I didn't shop around before coming here so I was oblivious of the price. Paid $73 and best buy selling the exact same one for $49.99, but you do it yourself. read more

BEWARE**** this location will cheat you!!! I bought the HDX Style shield from this store. Came back a few months later for a replacement and came to find out that they had originally put the lowest grade shield. While the 10 dollar difference in value is small, the fact that they would do absolutely nothing to solve this problem, even after I showed them my receipt is fraud. read more

I am so irritated with these guys! I like the product but the service here has been horrible. I recently upgraded my phone and was going to give my old one to my kid. I brought the phone in and they said they do not carry that protector anymore, told me to go to the website and order a replacement from them and they would gladly put it on for me... for 5 bucks. No problem, while I am here can I get one for my Galaxy s3? They told me they were out of stock and should have them in the following week. Came back the next week and they talked me into getting the full protector on it so I wouldn't have to get a case. They put it on and things were good for a few weeks until I pulled it out of my pocket and corner had rolled over on itself. I also noticed the back is starting to discolor. Took it back to do the lifetime replacement $5 for front, $5 for back to install it. They should have some more in their next shipment mid week. Mid week came, went back in and they said they were still sold out, try back at the weekend. It has now been 2 weeks with me calling every 3 days or stopping in when I am in the area. Tried complaining but the guy there told me he is only part time and they don't give him the shipping schedules. I asked if they could call when they get them in... no they can't but here is our number, or you can always go online. Should have gone to one of the other hundred places that sell them that will also do the in house applications. Plus, I am not sure how I would do the lifetime warranty if they ever go out of business. They don't give you the box so you can't register it with Zagg I have a wonderful phone that looks like a zombie with a half its ragged face skin hanging off and just bought a case to help protect it from happening again. I don't have any problem with the invisible shield but it is one of the most popular phones in the world right now and I found 4 other places in the mall that have them in stock. Next time I will go somewhere else. read more

We like the ZAGG screen protector products, but not the service at this kiosk. We came into the mall today to get a new glass screen protector for my boyfriend's new phone, and had brought the old protector from his old phone with us. We were misinformed by another associate that we might be able to exchange the old model for the new model, which was wrong (it was whatever, he was willing to buy a new one anyways). This was AFTER they didn't have the right screen protector last week! Guy at the counter was a jerk the whole time we were there. He ignored us when we first arrived, and then was short and rude for the entire interaction. He waited until after opening and beginning to replace the screen protector to ask if black on the edges was okay, then proceeded to tell us that it was the only option anyways. I asked if I could still get the free screen protector through the kiosk if I had already registered and ordered online before, and he snapped at me that it was $6 to install (not what I asked??). When it came time to sign the receipt he put it on the counter and held on to it as it was being signed as if he was impatient with us. NOT a good experience read more

Lousy and overpriced. No mention of an installation fee when all the other glass I have had put on was free. I would have done it myself if I had known there would be a charge. Screen was not cleaned thoroughly and some dust left under the glass. Go somewhere else. $50 was a ridiculous price for glass on an iPhone. read more

Terrible customer service. Don't buy this product. Breaks right away then they charge you $6 to out on a new one. Then then don't even clean the screen. If there is dirt under it they want another $6. Piece of junk. read more