Carol is the best! She is friendly and helpful. I am still learning the automated system but trust…read moreCarol to take care of my dry cleaning needs.

They ruined a $150 white blazer. Came back with large gray blotches on front and back and overall a…read moredingy yellow gray tone. Offered me $25 because they found a used jacket of same brand but totally different quality, unlined on thredup resale site.

Also do a great job and reasonably priced. Sunny is friendly and attentive and delivers what she…read morepromises.

Quality work and good turn around time. The suit fit my son perfectly! I'd highly recommend.read more

Amazing service and quick turnaround time at great prices. We called for an emergency and they were…read moreable to get the item to us the next morning.

I came to Red Carpet Alterations in a panic a month before my wedding, as a certain very common…read morebridal shop screwed up my alterations and my dress did not fit at ALL. The woman who does the dresses calmed me down, took one look at the dress, and honestly I think did magic with pins because when I turned toward the mirror my dress looked PERFECT. Two week turnaround as well, without an extra charge. Such a good experience!

Samia is truly amazing and a lifesaver! My wedding dress needed a super last-minute alteration to…read morebe let out an inch or two in the waist, and Samia was able to get it done in 2 days! My dress was completely custom, so I was a little afraid it would take her a long time, but she was super fast and made me feel so at ease! On top of that, she also altered several of my mother's dresses at the same time, and got them all done over one weekend for us to take to my wedding. Her prices are unbeatable, and she is so nice and has such a calming presence! If you want to feel completely taken care of for your wedding, go to Samia. You will be in the best hands! :)

From the owner: We have over 12 years of fine clothier experience. We service men and women gowns, suits, tuxedo's,…read moredenim, wedding dresses & bridesmaids, and children. We guarantee you will love it!

Fantastic service!! I had two pairs of pants hemmed. I arrived an hour before close and requested…read moreexpress service to be done by Monday and they offered to do it that day! I waited about 25 minutes and they were done. I am very pleased with the fast and friendly service here.

Service was on time and good quality. The alterations specialist was very helpful and patientread more

Shamsi is the best! She can alter clothes to fit me "just right", cheerfully and timely. Yesterday,…read moreshe offered to sew up a neckline while I waited... her good eye, expertise and years of experience showed in the work she did... you cannot tell she altered the dress at all! Everything I have brought to her, she and her helpers have fixed well, and done an excellent job. I met her 10 years ago when she altered by daughter's wedding dress. I highly recommend Original Alterations :) Thank you, Shamsi! Pat

Summary: Original Alterations did not complete a simple hem per my request and now I will have to…read morebuy another new pair of pants (and pay to get that new pair hemmed also). What happened: I took my young teenage child in to have their new Scout pants hemmed. We had just bought the pants new and big enough with room to grow (a Scout is Thrifty). I asked Original Alterations to hem and keep the extra fabric folded up inside the hem so we could let them out longer as the child grew during puberty. Instead, at pickup I learned that they cut off the excess fabric and made a normal hem (which was not what I repeatedly requested at drop off). While the hem was clean and on-time, I am now out $64.99 + tax (probably more with inflation when I have to buy another pair next year) for when I have to buy another new pair of pants when my child outgrows the wrongly-shortened legs, plus I'll have to pay for another hemming ($18 + tax) on that second new pair of pants. Here I was trying to do something extra to make my child feel proud of their final years in their Scout uniform, and demostrate the value of thriftiness. I was also trying to support a small local business. When I called Original Alterations out on their mistake at pickup, they claimed that what I asked couldn't be done (which they did not tell my child and I when we left the pants to be hemmed after try on). They offered no apology or refund (nor any other type of customer recovery). Well, just like many experiences in Scouting, this was a learning opportunity: (1) make sure you have someone repeat, paraphrase, and/or demonstrate exactly what you need if you have a specific request. (2) if something cannot be done per someone's request, tell them up front, or tell them as soon as you can once you're partway along (and let the customer decide). Do not say "yes" to someone's requests and then either come across as unintelligent (not seeking understanding), incompetent (being unable to do a fairly routine task), or unscrupulous (do what you wish and hope the customer either doesn't notice or has no choice but to pay to get their item back). (3) If you make a mistake, be empathetic and apologize. Offer some form of customer recovery (e.g., full or partial refund for incorrect services; free next alteration with no expiration, etc.). Sure, mistakes happen--it is your actions afterward that can make a substantial difference. Original Alterations took their actions and non-actions, IMHO. My action is letting other customers know of our poor experience and choosing to not do business with them any more.

Great experience! Friendly people. Dress was taken in and hemmed- plus they recommended adding a…read morebustle which helped me dance all night!

I was very happy with the alterations Art Square made to my pants. Work was done as expected, on…read moretime and within the time promised.