I've been to Randy for at least five years for regular service of batter in my watches (expensive…read moreSwiss) and for speciality work (which he farms out) such an old pocket watches. The work has been properly and at a very fair price. I frequented him at his former location several years ago on Wickham Road. I've also had work done at a kiosk in the Melbourne Mall. The work is very good, but they are not bashful with price. I feel badly for the person whose interior of a new watch was messed up. I would agree that Randy is not much of a people person and can't apologize. We can only relate our own experiences, and if one is bad, then it's bad. I would not recommend, however, staying away from him based on the experience of others.

Great service and friendly technician. I will not hesitate to use this business again. Nice…read moreinventory too

Although I ended up going somewhere else to have my watch batteries changed, this was a good…read moreexperience. There were plenty of sale people, so I did not have to wait at all. The man I talked to seemed friendly and took his time talking with me. So many associates rush customers this time of year. He did fix one problem I had for free; I had inserted the battery incorrectly. He showed me the proper way. He also looked at another watch I had, and pointed out there was a small plastic piece missing. He demonstrated what the piece did and why it was so important. He told me he couldn't fix that one unless I brought the piece in. I had two other watches (yes 4 total) that just needed batteries changed. I don't know if the batteries were more expensive, or their prices are higher because of their staffing & classy booth. I was quoted $18 per watch, but given the assurance they would be ready quickly. I told him I really appreciated his help and educational tips, but that I would be looking elsewhere to have the batteries changed. He was fine with that, not at all snotty or rude. So he basically flipped a battery for free, pointed out a missing thing on another watch, and gave me estimates for the other two. It is exceptional to get this level of service before committing to a purchase. They seemed very professional. This man was obviously an expert. I would return to at least get estimates on repairs before I went elsewhere. Their counters were clean and well-lit.

I brought my necklace in for repair on Saturday and was told it could be fixed that day if I waited…read moreabout 40 minutes. Since it was already around 5 PM and I had to leave for work, I was told to come back Tuesday, since they would be closed Sunday and Monday, and it would be ready for pickup. When I returned Tuesday, the necklace was not ready. More disappointing was the attitude of the employee working. Instead of explaining the delay, she responded very dismissively with, "But did I call you? No. So it's not ready," and acted as though I shouldn't have expected it to be ready without receiving a call. I was following the instructions I was given on Saturday. I completely understand that delays happen, but there was no reason to speak to me so rudely or make me feel like I had done something wrong by returning when I was told to. At this point, I'm also uncomfortable that my necklace is still in their possession given how poorly this was handled. Very disappointing customer service experience and I hope management addresses communication between employees and how customers are spoken to.

I never actually used the business b/c they were unable to repair my watch. However they replied…read morepromptly to my request and graciously steered me in another direction. I appreciated their willingness to help which spoke well about them. Thank you.

I've done business with Wheeler Dealer for many years, they are always fair when I need them…read more Excellent communicators, honest about their pricing and pawn valuation, and carry some interesting items.

Wonderful Shop with many stores We have a booth there for…read moreantiques and home made wreaths

Fine antique mall. Very clean and the vendors will change things up every so often to keep their…read morebooths looking stocked with interesting items. I only visit here occasionally, but each time has been a pleasant experience, and I've never left empty-handed yet. The staff here are very friendly and welcoming. Prices are good, most of the time, but that's solely at the vendor's discretion. Regardless, it's great to see what oddities show up with each new visit.

*Excellent repair on my treasured Italian gold chain bracelet!!!!!…read more I never take my bracelet off except to clean it. I have had it for over 12 years. I was devastated that three different areas on the bracelet with fragile strand links were popping loose, and jabbing me. I knew that it would be expensive to replace the gold, and to repair it. I read the reviews for Reeds Jewelers In the West Melbourne, Florida mall. I took the bracelet into the store, left it with Rahim Khurami, Repair Manager, and the jeweler looked at it and I was called with the cost. Three weeks later, I went to pick it up. It's like a new bracelet! I cannot express how thrilled I am with the job that was done! Thank you to the amazing jeweler who repaired my bracelet. Thank you to Rahim Khurami -Jewelry Repair Manager, who took my so loved bracelet, was incredibly professional,and reassuring that it would be well cared for, and repaired well!! His Assistant, Christina, spoke to me on the phone a couple of times when I called to inquire on the progress. She was very professional and kind as well. You definitely get what you pay for in this store!!!! G. Lynn Justice

I Went engagement ring shopping back in March of this year, and finally proposed this week (so I…read morecan finally leave a public review). Looked at 4 different stores that day, and saw plenty of nice rings. Price was definitely a factor, but the expertise and quality of service provided by Christian at Reed's was critical to my decision. His professional approach didn't come across as salesy, and his knowledge of rings helped me feel confident in the one I chose. Shoutout to him and the rest of the team for helping me find the one! (She said yes, of course)

Excellent selection and very fair prices. We found a…read morebeautiful wedding ring - unique, one of a kind ring.

It's very evident why they are going out of business. All of their pieces are massively overpriced…read more They also have quite shady business practices. I was quoted on a chain that was 60% off. At that case the girl told me one price then didn't add things up correctly. Apparently it was my fault for not adding things in the way they would have. They try to one over you. The chain based off their word was 60% off. The store did an additional 10% that day for the sale. I'm mad at being told one thing from the employee near the case and then when actually rang up and my card run it's $45 more. Can you not honor your quoted price? A mistake on your part shouldn't be one made on mine.

I had a wonderful time in here with my friend, shopping, and browsing! A beautiful design of a…read moreskate shop and filled with everything you could want or want to get for your husband or boyfriend, skater in your life. The service is amazing and such sweet people work here. The price is very good and I will keep coming by and shopping because I really love this shop! Thanks again. Also they are so kind to kids in the shop too!

Despite the good service, these batteries are crap. I've had to replace them twice; both sets died…read morewithin 6-8 months. Normally batteries for these particular watches last for years. Both Jessup's Jeweler (downtown Melbourne on 5th) and the Jewelry Doctor (Eau Gallie & Highland) still replace batteries for $5 each. I will never return here for batteries, but may shop for jewelry or watch-bands. It's disappointing because he was very friendly & efficient, but in the end that only goes so far.

Awful, rude service. Couldn't fix the watch and still charged for doing nothing. Don't waste your…read moretime or money here, they guy working there is very nasty.

They always have what i need and helpful sales people avaliable maybe prices a bit higher than the…read morebig stores but I don't have to walk the entire building for what I need

I went in to get a key cut. They were so clueless. It took four of them to even cut half of the key…read moreand they told me that they cannot cut the other half of the key. Very untrained and rude. I went to the Ace Hardware on Babcock and they did it without any issue I was in and out within two minutes. I would never go back to the Ace Hardware on New Haven 192.

The guy at the desk tested my water, gave me a print out of all that's not correct. Went over…read moreeverything. Absolutely no pressure to buy anything. Perfect gentleman. I'll be back!

I am looking to get a pool heater. We have one, but it broke and it's not worth repairing . I…read morefilled out a form on Leslie's site and was promptly called back and setup an appointment for someone to give me an estimate. I was told someone would come out,answer questions and give me a written estimate.This was the end of my good experience with them. Someone came out and gave little to no information. I asked , what size heater should I get? His response.. as much as you want to spend . What about this model that you sell ? I don't know about that one . How much will this cost ? Around 4,000. No written estimate , no suggestions, nothing. My googling provided more info. It was a complete waste of time. I don't know where the technician came from , I assume this store , but he was not a good brand ambassador for Leslie's . Me walking outside and standing there for 5 minutes talking to myself would have yielded the same results .