I was a regular client; making 1-3 purchases per week. Now I avoid the place like it's the plague. High staff turnover. So the staff they have don't know what their core merchandise is nor where it's shelved at or if it's in stock at all. Plus, they'd rather break down a slab piece of cardboard instead of conducting a point of sale. Their products are subpar. Prices are higher than their competitors. Poor selection. Waste of time & gas and you'll feel like you lost brain cells after going there. read more

Never answer the phone. I wanted a second tree to match the one I bought last year but with Sunday my only day off to buy and plant , I don't have time to drive to all their locations . Apparently they don't have time to answer a call to Simply say yes or no on the tree in stock. They also didn't call back on my messages. Still waiting, Sunday came and went with no tree. read more

That guy there (Enoc) on the fairview and liberty Zamzows store gave me a hard time after i politely asked him a simple question. His answer was quite unsatisfactory and gave me the impression that he didn't want to be bothered. No eye contact, stubborn and no customer- friendly attitude. I called their manager later and to address the issue and likewise, I received the same service. He's probably related to that Enoc guy since their accent sounded alike. Anyways, other that, it seems that the rest show better customer service quality. As for Enoc and his manager; they dont belong there. read more

First off, I really like their products and will continue to use them. Well, what then for only "2 stars"....customer service....purchased 50# Humagreen and 25# lawn food...NO offer to help load it, loooooong wait despite several staff wandering about while 2 clerks visited with other customers at the counter. This is usual for Zamzows in my experience. Again, I like their products and will return for sure. Thanks for great products....maybe a little improved customer service...especially for us 'old guys'. read more

We have been shopping here for years. Our rescue dog kept having tummy issues while eating their lamb and veggie dog food. We decided to switch to a different formula shortly after buying a big bag. Hubby mentioned it to an employee and even with part of the food gone, they switched it out for a new bag! With the price of everything on the rise, we appreciate this very much and so does our pooch read more

Local only They do not have name brand food here. We came here for dog food after a pooch party cause a coupon was with it. Thought we would find a new place to buy bule Buffalo. NOPE drove out of the way for nothing. Not looking forward to changing dog food for a temporary time. That would be a terrible mess read more

Horrible lawn weed control products. Bought the concentrate to control weeds and my lawn has never looked worse. Total waste of money and defective product for weed control. Do not buy. This product is junk. read more

Sheila had excellent customer service. I was greeted the moment I walked in the door and assisted out to my car without having to be asked. she answered all of my questions and provided me with quick and efficient service. I can tell she loves her job and I was blessed by her today. read more

i got a cocktail from Zamzow in Nampa Idaho and the bird had several issues wrong with him too name a few here they are 1. Missing head feathers we where told that wo grow in since he is only two mounts old however this isn't the case in fact he will always be like that which is irritating that we where lied to 2. over grown under beak and toe nails ugh and we just got him four days ago he keeps rubbing his beak on everything so I will have to take him to the vet 3. we where told by Zamzows not to trim the birds feathers but yet his feathers where trimmed when we got him which makes him get hurt every time he try's to fly. Never trust zamzow when getting an animal always research first don't let them lie to you. read more

Twice lately, they have given me the wrong info when I brought a branch to find out what was wrong with the plant. Latest was our crabapple that is dying from fire blight. They told me I was watering it to much. Love their products, just won't be leaning on them for advice. read more

The BEST local supplier of garden and lawn supplies. I have been coming here for years and honestly the service is unparalleled. Skip those big box retailers. Zamzows will give you better service, better advice, and a personalized approach that is far superior to anywhere else. read more

I love the Ol Zimzams! It's alright in my book. Cool pets and great garden selection. I love love love the chicken section! They have some unique merchandise not found in the more popular stores here. Prices are reasonable. The downside: I don't like how the employees stare at you and nag you. Also the spokesperson Jim Zamzow annoys the ever loving crap outta me on the radio. We get it, shut up already about your lawn. read more

I've been hearing the commercials for Zamzow's constantly since I moved to Boise a couple years ago. I heard pretty much only good things about this local company. I know it's more expensive than Petco, but I figured that since I put the effort in to eat healthy myself, my brand new Chocolate Lab puppy deserves the same treatment. Zamzow's has top quality dog food and treats as well as toys and a groomer on site. I got the Master Chief (my pup) fluffed up and smelling good for only $25, which is cheaper than a lot of places. I don't mind spoiling The Chief, just so long as he grows into his name. The Manager, Rich, was a great help in getting me squared away with lawn care stuff too. Email reminders help me plan out when to fertilize my lawn. Summer is coming and I don't want my lawn to look awful like it does now. Anyway, Zamzow's is local and top quality. There is a large staff that can almost take you on individually. It's worth the money if you can manage it. read more

Zamzows - Put good in you as well as your pups - Nurseries & Gardening Near Me - Boise, Idaho

Zamzow's is the only place in Boise to get small town service with big city selection and top quality pet supplies. Whenever I come in the employees are always friendly and extremely helpful and have invested their time and effort in my pup's health and longevity. They truly care about their customers and their satisfaction guarantee policy on pet food has made me a loyal Zamzow's customer for life. read more

Love Zamzows! I attend their classes when I can and use their lawn products for almost all of my lawn and tree/shrubs maintenance. If I follow their directions, I get great results. Most of their employees are super knowledgable and can answer all my questions! read more

The new manager takes such good care of the animals in the back, I'm impressed. It used to be depressing to see their neglected animals.

I love this place! My German shepherd was itchy so bad from the nature domain food I was feeding him from Costco . The employee there recommended grandma zs fish and potato . With in two weeks his coat us so shiny and he hasn't scratching much . Thank you !!! read more

Well, I tried the the Zamzows lawn program and would not recommend it. My lawn is in the worst shape ever. My water bill double trying to get it to come back. I went to the meridian store to get out of the program. I told the young manager I just want my money back and take me out of the program. I was trying to stay calm and told them just refund me I dont want it, refund me and I will leave. He smirked at me and then I got pissed. He refunded me only $60 of the $100 I paid for the program, because I only brought back one bag. When I got home I looked at the web site. I called and talked to a manager at another store and he told me I should have been refunded all my money. I went back to the Meridian store and asked to be refunded all my money. He smirked again and told me I can only be refunded for what I brought back. I told him what the other manager said so he called over the assistant manager. I started talking to the assistant manager and the young manager stuck his hand in front of my face and started talking to the assistant manager. I told him never to put his hand in my face while I was talking. I ask them how i can bring back a product that destroyed my lawn. I said if my lawn looked great do you think I would be here. Only after I told them I was going to call Gregg Schneider @208-465-3630 ext # 1120 on Tuesday when he is off vacation and started to walk out. Then the assistant manager said to refund me. I will never believe Zamzows about anything they guarantee because you have to make a scene for them to refund you! I will not again buy another product from Zamzows. I will also make sure to tell anyone I can about their lawn program. I would have went away quietly had they not tried to rip me off after I ask for a refund. I would not even written this review. This product may work for some but after the way I was treated at the Zamzows I am done with them. I am still pissed about the $150 meridian water bill I have trying to get my lawn back. I have spent alot of money at this store and now they will never get another dime from me. If I could give them a negative 5 stars for customer service I would. Jim Zamzows needs to work on his people's customer sevice, commercials might get people in the door but customer sevice is what keeps them!!!!! read more

I walked into Zamzows on Federal Way today at about 11:15 on Oct. 2nd.. I had a boxer and a havanese on leashes. I was looking for winter dog coats. I walked in....no greeting even though I was the only customer and there were 3 people behind the counter. I walked up and down the pet aisles 3 times and nobody at the small check out area even acknowledged that I was there. Finally, after my 3rd pass by them, I asked where the dog coats were. They were on the opposite side of the store hidden behind another cash register station. So, here I am with 2 dogs who never are on leashes, trying to get dog coats on them when I glance over to the cashier station and the same 3 people are visiting and the young girl with the long blonde hair is casually drinking a coffee. I found coats that fit both dogs, bought them and left. I have never seen customer service so poor at any Zamzows that I have ever visited. The manager at this store needs to shake up the employees and get them them to realize that flirting isn't as important as customer satisfaction. read more

This rating is only for the grooming service, not the store. I've been there twice in the last couple of months and both times a groomer (the same one) was being really rough with the dog she was grooming. The dog was yelping and she was grabbing it's leg and pulling him/her around on the table while yelling at him/her. It made me so sad. I stood there and watched thinking if she knew someone was watching she would be nicer, not so. I was there again, and the same thing happened. I would definitely not take my animal there for grooming. I'm not sure why this woman is working as a groomer when clearly she has no patience for animals. read more

I took my puppy here to get her nails trimmed. She was approx 12 weeks old, and puppy sized for sure. The lady who trimmed her nails had a really difficult time handling my dog, and so I sat down on the floor to soothe her while the groomer trimmed her nails. Little did I know (only after a vet consult did I realize the problem), the trimmer cut my dog's nails WAY too short...so short she started yelping and bleeding. When I told the trimmer her nails were bleeding, she proceeding cutting like she didn't care and informed me I had the worst behaved dog she had ever worked with. UM, that could be because she is hurt and bleeding! I stopped her and asked her not to continue. The previous time I had been in for a trim I was charged 7 dollars, the rate for puppies and smaller dogs. This time, she charged the full amount. When I questioned it she told me that it was because my dog didn't behave and gave her trouble. Haven't returned since. Zamzows is decent at best for animals. Great for lawn, plants, etc. but I would NEVER take my dog back there again and I would never recommend that anyone else do so either. My poor dog was traumatized from the experience and so was I! read more

If I could give them a negative star I would. The groomers at Zamzows have no idea how to treat dogs. I took my sweet boy into get washed and trimmed up, and they told me to come back at 5:30 to pick him up. I explained that he was nervous, but they just ignored me. About an hour and a half later I get a call from them and they tell me to come get him. "He's ready to be picked up." I said, "Wow that was fast." They went on to explain that they hadn't bathed him or brushed him, but they had shaved "part of his butt," but he was out of control and couldn't be handled. And then they told me they wanted $40 for "their time and effort." My husband went to get him, and I wish I could post a picture of what he looked like... they had literally shaved two small patches down to the skin... and that was it! They had also terrified him to the point where he followed us at our feet for hours after being picked up. This from the kind of dogs that small children literally hang on him and his reaction is to lick them. My husband refused to pay the lady... to which the woman told him it was "on his conscience." He just laughed and told her that what she did to our dog will be on her conscience. When I took him to get fixed at K-9 Wash n' Go (http://www.yelp.com/biz/k-9-wash-n-go-boise-3) they couldn't believe what had happened. He was even more nervous this time, but they fixed him right up. "Nobody knows AT Zamzow's" should be their slogan when it comes to pets.... never again. read more