James came out within an hour of my call and adjusted a ceiling light. It'll impress our family for Thanksgiving dinner. I plan on using them again. read more

Came out on short notice very polite and professional. Half my kitchen had no service and they were able to fix the problem quickly. I have used them a few times in this old house they are always great. read more

Needed an electrician for a small but complex job. Brian responded right away and communicated well all the way through the job. His price was great as was his work. You can tell he is good at what he does and enjoys it. Zappo is my new go to for all things electric! read more

We found Zappo through Home Depot where we purchased 4 new ceiling fans. They installed the fans and provided us with an estimate for installing 10 new recessed led lights, moving kitchen wall outlets, and installing 2 chandeliers. We had those recently installed and are extremely satisfied with the result. Communications are great with them in scheduling the work. Rick in the office is always on top of things. They send a text when the electrician is on the way. Electricians are extremely knowledgeable and work smart. Gary, who did most of our work, is incredibly easy to work with. He gets the job done and cleans up when he is done. A real can do outlook which is rare these days. We will also use them to install kitchen cabinet lighting shortly. Highly recommended!! read more

Meredith came to my home to see if I can get ceiling fans installed and even though we couldn't get them installed he was professional and was able to tell me what I needed to know on my options. Extremely kind and polite. I recommend them for any job. They are so honest it's refreshing read more

I got this company name from home depot pro request. They are the only one who came through. They are hands down great! Very happy and will recommend them elsewhere. Thank you read more

They send me a technician and he gave me an estimate. I just asked for a small discount and technician called the boss for asking my request. The answer is unbelievable because boss increased the estimated price at that moment. Like a joke. read more

EXCELLENT customer service, communication, prompt (he is there when he says), and exceeded my expectations. I deal with contractors all the time, and Brian goes above and beyond. My home was built in 1958 so it was a challenge from the onset. But, Brian came through fast, he stayed on the inspectors from SRP and the City of Scottsdale, and ensured that everything passed inspection, in a timely manner. He is a very honest guy, and even refused a tip, stating he charged me enough. But, his prices are reasonable, especially for the extent of the work involved. He is ethical, honest, and I would recommend him to anyone. I will be needing more electrical work in a few months, and now I have found my electrician for life! read more

Brian was very efficient and got all the work I asked for done. I changed 6 electrical outlets. So far so good.

Brian and Zappo Electric is your one stop!!!! We had electrical conduit being ran from our roof directly in front of a major drain and into our electrical box. We were getting water down the conduit and in our electric box whenever we had rain. Brian gave us a fair quote and did the work immediately. He took great care in re-routing the conduit and the final result was extremely well done. We will be calling Brian for some future projects. He is honest, on time and takes pride in his company. Give him a call and a chance. You won't be disappointed. read more

Zappo Electric is the best. I had a ceiling fan installed and Bryan got out to my place immediately which was a blessing because I can't sleep without that ceiling fan. He came when he said he was coming, he was professional and did a outstanding job. I already have more work planned for him and I highly recommend using Zappo Electric for any electrical jobs you need done. You will not be disappointed. read more

Great service! We had a unique electrical issue and Brian worked hard to fix the problem. He was very helpful and would use him again! You can tell he loves his job and cares about his customers. read more

I contacted Zappo about a really tricky light install in my master bathroom. There are mirrors which extend from the countertop to the ceiling. Hollywood lights were mounted directly on top of the mirror (yes I was long overdue in changing them out for something more modern!). I had no idea if we could remove the lights and replace them without breaking the mirror. Jesus was amazing! So thorough and knowledgeable. He was cautiously optimistic and persistent even though each of the three sets of lights revealed a new challenge for him to overcome. I can't believe I have new lights after living with those Hollywood lights for 13 years!! Thank you so much to Jesus! You are the best! read more

Quickly identified the problem and the most affordable solution. Polite, friendly, efficient. Great prices.

Zappo Electric came through for us the same day! We bought a new water heater and it still was not heating water. Zappo came out the same day I called them and determined my Energy Management System was faulty and rewired my water heater at the breaker box and finally we had hot water!! Very professional and inexpensive since it took them literally minutes to fix. I highly recommend Zappo!! read more

fast response to website booking. booked a day for them to come out. two guys arrived for the estimate. which I believe was fair not sure as I have never used an electrician before. we discussed what was needed and scheduled the date for the work to be done. was told a time and date and when the day arrived the guys were not there. I called after waiting for about 15 minutes to see what was up. I was informed that the time was pushed back. i wasn't informed called or emailed. was upset as this was scheduled for 7am and woke up on my only day off to accommodate the install. Anyhow after getting excuses i asked for them to call me with when the guys would arrive. About 45 min later I received a notice that a tech was on the way. It was not the guys who originally gave me the quote which was odd as they made it seem as though they would be returning. Vehicle that arrived was not a zappo so when he came to my door I was surprised. The young man was on que and did the work that needed to be done. Clean up could have been a bit better but overall he stayed on task and was efficient. I may give them another chance who knows but bad taste to start with. read more

If you are experiencing electrical issues and are apprehensive about hiring an electrician; please put your faith in this company. Brian was so quick, professional and fair. I would never consider any other company. read more

For 15yrs my outdoor lights went out everytime it rained. because the system ran thru many underground outdoor outlets it's expensive. I finally bit the bullet and got estimates: 1) $2400 2) $2000 3) $1400 all different variations of the same concept - the 4th was Zappo and I met Brian. He looked like a biker - I know I rode in a vicious club for 10yrs upon my return from Vietnam in '71 back east -- he had a completely different concept. He said $400 and I will be done in 2hrs. What would you do?? I said HELL YES and his idea has worked ever since that day in 2018. As a matter fact during a pounding rain storm I went out on the patio and turned on all the outdoor lights AND they all worked -- I danced on the patio after 15yrs. I am willing to tell anyone that has an electrical issue if you call anyone other than Zappo Electric Brian Waalkens you are getting ripped off and getting less than the the best quality service. I am old now but it can go with out saying ---- I will never call anyone else for an electrical issue read more

Brian and Karl from Zappos electrical are awesome. same day fast service. They not only explained the issue in terms I could understand but showed me the problem. When I requested them to come back out they didnt recharge extra for the trip. My breaker is replaced and working great. Zappos electric llc read more

Brian is exceptional. We asked him to replace our outdoor fan. We requested he come out the same day to fix it and he accommodated our request. Unfortunately, his truck engine blew on his way but he notified us and he promised he'll still come out to fix the fan. Well, he kept his word. He made it to our place within the time frame he estimated it would take him. He completed the job quickly, cleaned up after himself and charged us what he originally quoted. Not only was he professional but he was just a genuinely nice, honest guy. I would highly recommend him and I would use him again. read more

Appreciated Brian's knowledge and troubleshooting skills. He was very good about explaining everything that he was doing and about what was going on with the issue and got things working again. read more

I had a great experience with Brian, he is knowledgeable and makes sure you are happy with his work. I found it refreshing after so many bad experiences to finally have found someone that I would truly feel comfortable recommending. read more

What a pleasure working with this company. I had a number of issues ever since we moved into this home. Brian came out & took care of all of them in less than 2 hours. He was professional, prompt, polite & cleaned up after himself. I finally have functional lights that were now working before he came out. Zappo Electric is now my go to company for anything electrical. Thank You Brian! read more

Had Brian come out to replace two ceiling fans that were making lots of noise (wearing earplugs at night in the bedroom) and he said that I didn't need new fans, I just needed him to fix them! The ceiling fan guy was going to replace them. Wow, great service. The guy is very honest, reliable, on time and went the extra mile. read more