Usually this store is well organized and easy to find items.Maybe it was the holidays and less staff available but it seemed not what was used to in TX. I was in the store for 25 min and not 1 associate asked me if needed anything. Honestly, I don't mind except every other store I went to in this mall I had the exact opposite experience and they were extremely friendly. Return: not sure read more

Zara - Men's Clothing Near Me - Atlanta, Georgia

A great good popular clothing line place inside perimeter mall in Atlanta my daughters luv coming inside here also my girlfriend to she loves shopping here as well good great jeans clothes & they even have sales going on as well plus it's safe also plus even during the weekday it be busy that's saying something & Saturdays it be to busy so a must visit ZARA IN ATLANTA read more

Zara - Zara limited time sale - Men's Clothing Near Me - Atlanta, Georgia

See all

This place is horrible - lines to the fitting room, checkout and return are always extremely long and they don't care. Associates are rude. Makes me never want to buy anything I know I won't return. read more

One line / one register to return items on a Saturday ! But multiple ones to check out read more

Long Lines, no prompt assistance from staff, one dressing room with a line, clothes everywhere read more

Zara - Why is it always a line at Zara? I went to return something today...system down, then there's one dressing room open. Always something! - Men's Clothing Near Me - Atlanta, Georgia

Not sure what the deal with Zara is, but literally every time I visit the Perimeter store, I have the worst service. I feel like the company could care less about their customers who patronize the store and keep it in business. I can count the times I've been in Zara and each time the service gets more pathetic. The day I came to the store, the clerk had the worse dismissive attitude treating every customer just like a transaction. She was very short and just seemed annoyed that people were asking questions due to some of the adjustments due to covid.... I understand the frustration, but this is new on everybody and tbh it makes no sense to close the fitting rooms to covid and advise people to wear the items and bring them back as needed. That seems worse to me! Secondly, I worked retail for over 10 years at Lenox with the worse degrading customers, but I just did the job and not let it get to me. The girl that is at the register needs to learn a thing or 2 about service. Back in the day Express was like Zara is today, and Express NEVER had service the way Zara does. There was a short girl with a shaved head who had THE WORSE attitude. She was mean muggin everybody who asked simple questions to include me, and later had a mini explosion on the floor advising today is her last day to another associate. Made sense after that. I will slide through as I do now and then, but it's literally engraved in my head to expect crappy service and attitudes when I come here. read more

Zara - Clerk made us feel like we were in the DMV. Literally calling the next customer and aggressively chanting the same thing per every customer. - Men's Clothing Near Me - Atlanta, Georgia

See all

This shop is whack! I love this brand, but the employees here are super disconnected. Like they feel as if they're better than all of their shoppers. No warm greetings or pleasantries. No smiles or hellos. Just snooty and rude. I would never come back to shop here again. There are other Zara's at other malls. This one will never see my money. Oh well, just another less customer the have to deal with right? Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!! read more

Zara - (",) - Men's Clothing Near Me - Atlanta, Georgia

Not sure why the low ratings but this is my favorite Zara location. Always the friendliest staff and not as crowded as the Lenox location. I like Zara for their trendy budget friendly work clothes. They're like H& M except a little more conservative and slightly better quality. The company is based out of Spain and has been around since 1975. They're popular with budget conscious as well as celebrities alike. Kate Middleton for example wears their stuff a lot. One of the things I like about Zara is they seem to have really good people cutting their fabrics. Even though it's "budget" but their blazers still are cut nicely around the shoulders and the waist. H&M for example also makes blazers but they cut their stuff too narrow around the shoulder and their fabric looks cheap...sorry.... Any way, I always enjoy shopping here for tops, blouses, blazers, and accessories. Not tried their jeans or pants... read more

Zara - Men's Clothing Near Me - Atlanta, Georgia

I wish these people would answer their phones. I saw a dress that I needed was in stock at this location when checking online, and when I called to confirm no one answered. I called, like, 5 times. I wasted an hour of my time going to the store and waiting to be helped only to find that it wasn't in stock at all. If they could've picked up their phone this inconvenience would have been avoided. read more

Everyone in the mall be open on time but them. I'm sure it's because the staff sucks like the reviews say.

Zara at Perimeter Mall isn't managed well. There are 2 long lines that doesn't state what is purchase or returns. A Zara representative comes through and states that the line that we're in is for returns. So then we have to get in an even longer lube. The line is literally from the register to the entrance of the store. This is literally my 2nd day in a row attempting to but something from this actual store. Having been in retail, there are definite opportunities with this particular store. I'm so disgusted read more

They never have enough cashiers. Shopped for 20+ minutes just to put everything back because they had 2 cashiers with a line almost to the door. read more

this store have the most slow moving checkout process ever. returns and purchases have long lines and the manager don't seem to care. they don't even open up registers even if they see a long line. the workers aren't friendly at all. read more

I have never been a huge fan or Zara but that's probably because there isn't one in my area. A few of my friends love the brand. I decided to stop in and browse around. I don't know much about other Zara locations but this one is huge! Each department is broken into style sections so it's easy to navigate to the type of clothes you're looking for, which I think is great. It's pretty organized for a retail store. They have plenty of sizes in each item which you don't always see at other stores. The prices are on the lower end. I wish all the shoes were in one section instead of spread out under the racks. There were a few associates on the floor but none of them spoke. read more

See all

My mother was treated poorly at this Zara. She was mocked and laughed at because she couldn't speak perfect English. Racism should not be tolerated especially at this day and age. I tried looking for the cashiers name on receipt but don't see one but maybe management could figure it out by looking at the picture attached read more

Zara - Racism should not be tolerated. - Men's Clothing Near Me - Atlanta, Georgia

Terrible employees. Long lines. Unfriendly employees. Great clothes and the quality is good. I recommend Zara only for cute clothes but not their terrible services read more

They had specific items in stock but refused to look in their stock room for it even though they shared they had it. Poor leadership was demonstrated and lazy efforts were made. read more

This rating comes on behalf of Chilly. She's stepped in when the line was long and her colleagues weren't moving as fast. I'd recommend her to hire ALL employees for swift customer check out with great service! read more

This is the most pathetic Zara I've been to in my life! The people here are rude like wanna be mean girls and for no reason this ain't high school, this is a job that you get paid $10 an hour to do, relax weirdo and learn some customer service skills it's not that hard! If you gone come to work mad and mean go home or go find another job. We already have to deal with the ridiculously long lines because maybe their associates are too incompetent to work registers, nobody wants to deal with upset sales associates on top of that! Somebody from corporate needs to fire every damn body and start the store over. They make the mall look bad. read more

ZARA CLASS ACTION LAWSUIT***Zara does not honor their advertised prices!!!! Let me start by saying that I don't shop or live in Europe. If the Zara "European price tag" does not apply in the United states then why ship it to the United States with the European tag. In the United States we honor the prices advertised. There was a class action lawsuit against ZARA in 2016 for this exact reason! They are still not honoring the prices listed on there clothes. I was told by their manager today in the Atlanta Perimeter mall that "it doesn't matter what price is listed on the tag, the company will not allow them(management) to honor it. The tag was missed when putting it on the floor." The little sleveless shirt I tried to purchase today had a "european price" of 8.95 covering the US price of 15.00. One Euro = $1.06 in US currency. First of all....Why are we paying 40% more in the United States for the same exact item? Secondly, Zara won't honor their own mistake....especially when we are paying more in the US for the same item in Europe?????? Right is right and wrong is wrong!! Be cautious about who you spend your US dollar with. Needless to say that I did not purchase any of my items today and I won't be shopping at Zara in the future! Honor those businesses that honor you! Class Action Lawsuit Article: https://topclassactions.com/lawsuit-settlements/lawsuit-news/zara-class-action-says-euro-pricing-deceptive/ read more

Listen! Zara you know damn well them bags ain't worth the trouble lol I purchased a few items before I reached Macy's the damn bag ripped! I wanted to return all that shit lol. That is all. read more

I have a new found love for Zara. This location just opened in perimeter mall With three major sections men's women and kids. The Store is very well lit, the associates are very hands-on but also let you shop not breathing down your neck. the clothes are spaced out for you to find what you're looking for with ease. I never thought I would fit or buy anything out of here. But as I kept walking I found some nice wonderful pieces. I will be back‼ read more

Avoid purchasing from Zara. Customer service is nonexistent. They don't answer the phone at the local store, and corporate headquarters will tell you they can't help you. Only the local store can make a decision. I purchased a gift on Dec 9, and my daughter tried to return/exchange the gift on Jan 14. She was told they would not accept a return and would not issue a store credit. Save yourself the headache and avoid buying their products. read more

I want to begin with I never write reviews in regards to a store purchase experience but Maria, Daniela, and Marybeth at Perimeter mall made it happen and not in a good way. The experience was for sure the worst ever. I was so disgusted with the people you hire to represent Zara retail stores. First, once we got to the counter we brought a pair of sandals for purchase because I didn't see the tag on the pair I took another pair in different color that did have the tag. As I am paying Daniela at the counter tells me she cannot sell me the item because there is no tag. I explain I live an hour and twenty minutes away and I cannot come back just for that item and I would really like to buy it now. Clearly you could see she was upset and rolled her eyes at me the whole time. After that she called her manager and switched to another language thinking my daughter and I could not understand what they were saying the whole time (we speak English and Spanish). They started talking about us and the people behind in line in a very condescending way because we were the last people paying in line and then talking about other customers in general. I don't know about this company's customer service and this may not be as important but I was a retail manager and still work in direct contact with the public and I would never allow this type of behavior from my employees. Especially if they are interested in keeping their sales at a higher level than other stores in their market and their job. Also, the pricing on the tags did not match what was on my receipt but they were just a hurry to get us out since other people were still in line. Overall it was horrible how terrible they talk about their customers. P.S. the manager was nice and really tried to make the sale happen. read more

Zara - Pricing on tag - Men's Clothing Near Me - Atlanta, Georgia

The line is all the way to the door and wraps around. There is no excuse for it to always be this way in here. This place absolutely hates their customers. They don't even try to improve their customer service. And then these companies wonder why people are flocking to stores like Amazon. Hire more staff and open up the other registers. You would think a company wouldn't want customers standing in a packed queue in a pandemic. It also makes them lose business as folks walk right out of the door when they see the line. So frustrating. read more

Zara - Checkout line - Men's Clothing Near Me - Atlanta, Georgia

Located in the Perimeter mall. The store was in better order than the pictures that were previously posted. We found a super cute light rain coat at a reasonable price. When we went to pay for it there were several associates, but only one was working the register. There was one that was organizing the counter, one hanging up items, and one other standing at the register just staring. After several people were helped by the other person at the register, the one that was staring finally snapped out of their stupor and offered to help. read more

Zara - Men's Clothing Near Me - Atlanta, Georgia

I used to love Zara- got winter coats, jeans, tops and sweats from there. But lately I find the selection lacking. A lot of clothes are baggy styled and too plain, not appealing. And the pics and layout of fashion are focused on attitude and poses, and not necessarily showing how the clothing fits. The prices don't relate to exceptional design or fabric- it's just plain Jane at any cost. I took down the app yesterday because it's not my first, second or even third choice of fashion clothing. It's a shame. read more

My daughter and I frequent this store often and the lines were always long and slow. The temperature in the store was hot and clothes looked ransacked at times. However, our experience yesterday was the total opposite!!! We had a great shopping experience. Lines were moving quickly, clothing was organized and the air was pumping!!! Lol. read more

Love the options that Zara has, but the lines are always too long. Always just one check out area even though they have 3 options...and staff is SURLY!!! read more

Zara - Ridiculously slow line . Always just one check out area... - Men's Clothing Near Me - Atlanta, Georgia

Customer service here is complete trash! Expect to be disrespected by staff who all seem to hate their job. The lines are outrageous. They have about 15 registers in the store but only 3 seem to ever be open. After looking at the line wrapped around the store, I decided to leave and go back when the line was shorter. So I went closer to closing, I already knew what I wanted. When I entered the guy at the door said "10 minutes left!" He then followed me around the store and counted down the minutes. He laughed with his coworkers and said "I'm clearing this floor out. These people gotta go." Then when the last person was in line, he said "alright, I did my job, I'm leaving now". The cashiers laughed at him and complained about how they couldn't wait to clock out. read more

The staff is a joke. A girl with red hair and orange nails just stated 3x during my transaction that she was supposed to be on her break. Rude read more

Wish I could put zero stars - Horrible customer service at this location! I've worked retail and will tell you this manager is terrible! She was rude and embarrassed me in front of everyone! They sold me a defective item and even though I had the receipt they would not let me return or exchange. I get most of my clothes from Zara but I will go back to the other location. Do not be fooled by the size and brightness of this store. Customer service is terrible. read more

Zara - Men's Clothing Near Me - Atlanta, Georgia

Terrible customer service. I notice that some of the employees will actually avoid helping customers out when they look confused or appear to be looking for something...which I just think is ridiculous and very rude. I once came here with one of my sisters and found a pair of cute sandals to buy. I purchased them nearing closing time and the employees at the cash register gave the dirtiest look and didn't say a word. I was astounded. The men's side is so much cleaner and more organized than the women's section. The difference is actually kind of mind-boggling. Also, this Zara's lines are just unacceptable. There is no reason for you to be waiting in line to purchase something for nearly 15-20 minutes. It's the reason why I would rather buy what I am looking for online and ship it to myself or the store. The process is much more time-efficient. read more

Zara - Line is out the door. Two cashiers. Men's registers closed. Ridiculous! - Men's Clothing Near Me - Atlanta, Georgia

Customer service has hit an all time low. Genuinely spent 30 minutes waiting in line because cashiers were standing around chatting between customers. Save yourself the time, grief, money and don't go. read more

Service is great, they asked customers if they need assistance if not. Selection of clothes is very good with variety. But the value is a tad bit expensive. I see this place as more of a luxury H&M with better quality clothes. read more

You have lots employees & Zara you only have one cashier when the line is super long. I think getting updated involves also adding more cashiers when line gets long. Customer service is rendering fast cashier check out. Zara located in Lenox Mall always has one cashier despite how long is the line. Sometimes (maybe weekeends) you will find two cashiers but I really do not understand how they determine that read more

Like the rest of the reviews state.... HORRIBLE staff. No one in the store smiled once, everyone is incredibly rude and miserable to be there. 2 massive lines with each person behind the register moving as slow and inefficient as possible. Told my friend when I left and she said "sorry, I should've told you. They're known for that. It's always brutal there" read more

This Zara is massive, and usually pretty well kept. I never really expect fantastic service at any Zara, so the poor customer service here is not surprising. The biggest downside to this location is the checkout line. It ALWAYS stretches across the store. Doesn't matter what time of day you go. Yesterday I shopped on my lunch hour and waited in line for 35 minutes. I'm dreading going back to make a return because I know I'll be in line forever. This store is always busy, so I am somewhat understanding. The associates are working as quickly as they can. But having two registers open with a line that long is not okay. read more

They can have this shyt. You need two people to shop here. One to wait on line while you shop. Trust me you will find what you want before they reach the cashier. 20 people on the floor but 1 cashier. Makes you really think if I wanna wait an hour on line to check out. After not moving for 20 minutes a manager suggested to go to the women's checkout. Which was just as long, instead of opening another register they want you to wait making the store look busy. read more

Typical wait time in store to pay is 50 min! Plenty of employees, needs better management of employee tasks during peak hours.