You guys are horrible by not allowing me to cancel my subscription I have been attempting to cancel for 3 months now.

Nice enough guys. No towel dry which leaves car pretty wet. Did an ok job, but not that great. Better options in the area.

I'm a member at Zax car wash, my location was doing "maintenance work" so I went to this one. They closed over 5 minutes early. Super annoying because the car wash doesn't even take 5 minutes I could've been in and out 3 times before it was 8pm. Just annoying and inconvenient! read more

FIX THE BLOWERS! Was told that nothing would be done until the remodel in April or May Again, fix the damn blowers, or I'll be one of many to cancel my enrollment! read more

It is a pain to cancel your membership. They scratched my wives brand new vehicle. Find a touchless wash

I used to like this car wash, but I will not be going back there. Their cleaning brushes are shorter than the metal arms they're on and because of this, these things have stripped the paint off the hood of my vehicle in specific areas. I don't appreciate that & I really hope my review is read by people who continue to go there and they stop going to. Take a good look at your vehicle after it's washed before you leave their premises! read more

Service and car wash are Top Notch! Car comes out spotless every time!! Highly recommend!!

I joined the monthly car wash program. The people they hire to work there are rude beyond belief. They do a mediocre job at best washing my car. They never spray under the wheel wells, they barely wash the back. The back of the vehicle is always dirty even after I come out of the car wash. There are so many better options out there. I would never recommend this place. read more

Oct. 3, 2025, ran car thru ZAX Wash Sterling Hgts. location. Attendant did not pre-spray car, before sending thru wash, resulting in BAD HEAVY SCRATCHES on left side of vehicle! Employees need to put down their donuts and start doing their jobs! Contacted ZAX customer service and KELLY gave me a link to SURVEY MONKEY Vehicle Incident Report. What a JOKE! If ZAX is going to SCRATCH cars not wash them, SHUT THE DAMN BUSINESS DOWN! read more

I had a membership on my car and got rid of it in January and told them to cancel it. They continued to charge me on my aut payment for the next 7 months. Tried to talk to them with no luck. Had to cancel my credit card and get new one. Total rip off!!! read more

A lot of new car washes going up now so more to pick from. Zax needs to step up their game at the Westland location. At the very least by keeping the current wash stations in good repair. Half of the curtains that go over the windshield are missing so not all of the windshield gets washed. The back of my suv is never totally clean but I just go through again since my plan is unlimited. Both Livonia locations are a bit better but not as convenient for me currently with road closures. But Tommy's is right down the street now that I exit at Ford Rd.; so I am really considering giving them a try even though I have been an unlimited customer for a while. read more

Nice guys work their, helpful. Would recommend. Keeps my BMW clean. Good price. Like that I can go to other locations.

Very seldom has my vehicle been entirely clean. I've had the works monthly subscription for a few years now and I don't know why. None of their locations clean the whole outside of the vehicle. Especially the back and they only shine the driver side tires as if I'm only going to look at the driver's side. When I asked why such a poor job all I get are excuses. And when you are paying upfront every month no excuse is good enough. I feel like a half done job should get half the payment. read more

Horrible quality, not worth time or money, attendants don't care, and are often smoking. read more

Zax Auto Wash - Car Wash Near Me - Livonia, Michigan

Love the service and the guys always go the extra mile to make sure I'm shining on the way out.

Brandon and Mike took very care of my car. Awesome experience. Best Zax around. Pull up and they will take care of you.

I'm sorry, Zak. But this is the absolute worst car wash I've ever been to. Your guys hit it pretty good with the prewash hoedown. I went thru it; it squirted all the soaps and the spinny things did their spinny thing. The dryer thing dried okay (can be improved in). By all accounts, it should work. But my car is just filthy when i leave your car wash. I keep two towels and detailing spray in the back sat to clean my car after a car wash from you. I don't know what he deal is, it looks like all the other car washes but it DOES NOT CLEAN. THE dirt is everywhere on the car, but the back end is by far the worse. That area doesn't get touched by your machines. I kind of feel bad writing this review. But hands down, yours is the worst car wash I've ever had (unfortunately it's closest to home, so I still use it and then clean with my two-towel method mentioned above. Sorry Zak. read more

Got my escape washed at the Plymouth road location workers Brandon and Michael did an awesome job went up and beyond to make sure my vehicle is lined up with the conveyor perfectly, and we're super courteous and friendly, did a great job. read more

no communication they don't answer the phone and I just came from a car wash their drop my grand daughter off at school and noticed the whole back of the car. The tailgate on my car is totally dirty like it was never washed. The rest of the car is fine, but the back was not washed or doesn't look like it was washed. read more

Zax Auto Wash - Car Wash Near Me - Livonia, Michigan

Terrible car wash. It's nice you can select and pay with a credit card but they charge you a fee to use it. The machines do a terrible job of cleaning the car. They left scratches on my car too. read more

Last Thursday I went thru Zax on Cooley Lake Rd. I have a 2020 Edge, and they tore off my rear wiper. When I realized it was gone I went back and they found the part. They took my name and number, and I was told I'd hear from the owner. Two days later I went back only to be told the new owner won't pay for it. They said "good luck getting him to pay"! So here I am $140 later for all parts and installation. My suggestion...go somewhere else. This would not post unless I gave at least one star read more

Decent wash at a decent price. I asked them to address a dryer issue they were having, and they added 2 new dryers.

i love this car wash! They are so fri and helpful! Plus it's right on my way home! They Also have great prices!

Went to Zax Auto Wash on 3/17/19 bought the $15.00 wash. Went through and truck was still dirty with road grime around the handles and mirrors and tailgate. Went back and they gave me another $15.00 wash on the house, which I thought was the right thing for them to do. Unfortunately the truck was still dirty after $30.00 worth of washing. I think the problem is that they don't brush the cars anymore like all other good car washes. I contacted them through their website and told them this. No response. Avoid this place because it's a waste of money. read more

Zax Auto Wash - My tailgate after $30.00 worth of washing - Car Wash Near Me - Livonia, Michigan

Just ok. Cheapest car wash is $4.99. If you just need to get major dirt off of your vehicle then it is in price ballpark to take your vehicle through. If you are hoping to get a really good automatic car wash done, then Zax Auto Wash may be a location you want to pass by. The side view mirrors may get washed, but they will not get dried. You will want to wipe them down after going through. Also notice that the back of the vehicle doesn't get washed real well either. You get about as good of a wash for the money as you would get by doing it yourself at a coin operated wash. read more

We have been trying to cancel an unlimited package for months The local location says they cannot help. We've emailed multiple times- they fo not answer the phone but continue to charge my card read more

Bad. bad deal...I've spent $22.00 per week washing our fleet vehicles here for the past year purchasing one of their advanced packages (with wheel cleaner) every time and they never clean the wheels, so I ask the attendant (who's half asleep and there in the morning) to hit them with his sprayer and even though its slow he looks at me like "WTF" and washes two of the four! I guess that's better than none at all...Bye-Bye Zax Livonia, good morning Super TLC Car Wash (Westland). read more

I gave this place a shot because it was nice outside and I really needed a wash. I payed 14.99 for the best wash they offered. First off, they employees don't wash your car down like most places. They splashed soaped on my windshield, and didn't touch my tires (even though that was a mentioned upgrade?). The wash itself was just a lot of neon colored foamy soap and a couple of those spinny things. The rinse wasn't enough because I still had suds on my windshield, and foam on my mirror. The dryer at the end was okay. About what I expected. In the end, my car had a ton of dirt streaks and dried soap bubbles. My expectations for a quick wash wasn't high to begin with. But my car is arguably as dirty as it was before read more

I took my Honda CRV here tonight. I was extremely disappointed. For $11.00 I would expect a decent car wash. When I got home the front grill as well as the entire back of my vehicle were still dirty. I did like how you drive uP and self select and pay for the wash you want. The worker was friendly as well. But unfortunately I won't be returning to only get a 75% wash job. Perhaps it does a better job with standard cars but for my SUV it was a miss. read more

lazy ass workers on the phone texting the whole time barley washed the truck off before it went in. no fucks are given there

I took my Taurus Sho through the automatic car wash in Saline. The robot spinning brush on the driver's side ripped the Sho logo off and beat in into my car all the way down from front to back. Causing nine dents and multiple scratches. The attendant took pictures and assured me that the company would pay for the damages. I finally received a call from the rude manager Drew who isn't even on site there told me that there was nothing wrong with their machine after the attendant retrieved the logo himself and told me that it was their fault. My car is in excellent condition and no loose parts for it to grab. It was stuck in the middle of the logo. The attendants very friendly but the management sucks. Not how you treat customers at all. I will never use this car wash again as well as everyone that I know. read more

Zax Auto Wash - Car Wash Near Me - Livonia, Michigan

Very disappointed with the car wash I just purchased on 3/12/19. I purchased the Ultimate Car Wash that cost me $14.99. Upon inspecting my car when I arrived home I noticed a lot of brush marks on the back of my car. I did go back up to Zax's after work on 3/13/19 to let them know I was unhappy with the car wash the previous day. I asked for a manager but was told that I would be able to receive a rewash and that the associate would be right with me. As I sat in my car for the next 5 minutes watching them take in car after car and still was not instructed to bring my car in. In my opinion I waited more than enough time for a new wash. I obviously was not a priority. Zak's Car Wash you have just lost a customer. read more

I bought monthly plans for two cars. The most expensive, ultimate, so it was costing $70 per month. It wasn't the greatest wash and wax but I was patronizing the local community and they seemed nice at first. Today I found out that my tips were insufficient. The guy was very rude about it. It put a bad taste in my mouth for zax. I will never use them again. There are better car washes out there and most don't employ rude people. read more

The company I work for buys me a monthly pass to get my car washed at Zax whenever I need it. I believe it costs $15.00/ month for the "express " or cheapest plan. With two locations right near my work in Livonia, it makes it very convenient to get a wash sometimes 5 times a week during the road salt season. The quality of the wash is not ever great. Most times the rear hatch and lift gate is still dirty on my Edge and sometimes other areas are not completely clean. I'm not sure if this is because I get the cheapest express wash, of if it would be the same with the better plans. Most times I get out and c read more

This place always seems to have issues. Especially with the payment box screwing up! It's very fustrating watching 10 or so cars go ahead of you to be washed even though they were behind you in the split line originally. read more

Carwash stopped in the middle of my wash had to go back through.. worse yet they made me wait in line, And gave me attitude when they let 2 cars go ahead of me because they forgot to "badge" put me through their automated system... Not very convenient won't be back read more

I purchase one of there packages kept it for a few weeks decide to cancel it because I didn't go enough to pay for that so I cancel here they come taking 24.99 out my account here we go again taking 24.99 out my account please be aware this is what they do read more

Best car wash i have ever experienced! Great staff and my car has never been more shiny!

Zax Auto Wash is wonderful! The attendants are very friendly and the wash is worth the money! I have the monthly pass and I don't ever regret it! read more

Took my truck through the car wash, when it came out, it looked like there was nothing touched. Bugs were still on the windshield and got tire waxing, but they only covered little spots. I paid ten bucks for absolutely NOTHING but some "cool" lights and some dyed soap. I could have paid a 4 YEAR OLD to do a better job. I literally had to get out and dry the windows and wipe off the dirt. Next time I will just go to the $3 Car Wash. read more