Love this location! Gives me free sauces almost every time, very friendly, love the manager, and never gets my order wrong!

Mr beast box mid asf under cooked, they tripping on the portions. and mr beast was not inside read more

Zaxbys - Chicken Wings Near Me - Huntsville, Alabama

This is a reoccurring problem at this location. Order a fried cob salad and the will give you a house salad. This happened to me, 6/03/25 at about 7pm. Also ordered a chicken fajita. They gave me one with bacon. I am highly allergic to bacon. I always have to go in to order so I can check the food. It's a 50 percent chance they will get it right. I ordered a wings and things one time. Get home about 20 minutes away, and there is no chicken. Just fries and toast. The only time this location gets the food right is if Anatonia is working. The rest of the time, it's a pain in the ass. Sonic right next door closed up for the same poor service. I suspect this Zaxbys location probably hired those workers. read more

Zaxbys As a long time (Many years) customer of Zaxbys, 11608 Memorial Pkwy SW, Huntsville, AL 35803, going to the drive- through today to order my normal lunch meal, a grilled Cobb Salad & an Extra-Large ice water with extra ice. I was told that I could only have medium ice water. I told the person on the speaker to cancel my salad order. Just last week, I went to this same Zaxbys twice and ordered this same meal, with an Extra-Large ice water with extra ice. This may not sound like a big deal to some, but I am an office worker, I like to get away from a desk at lunchtime, go to drive- through at Zaxbys and order my normal meal to bring back to my desk. I have always enjoyed salads from there and then I have a nice big glass of water to enjoy the rest of the workday. It does not make sense to me for Zaxbys would not continue to provide an Extra-Large ice water with extra ice to a drive- through customer. This location does have competitor just across Redstone Road, I went to their competitor's a drive- through, ordered a salad & an Extra-Large ice water. They did not have any issues providing my order. I guess I now have a new lunch break plan. read more

Yummy sandwiches! We had a pretty good experience here at Zaxby's. We were able to walk in and dine inside. Every other table/seating were blocked off to comply with social distancing guidelines. Employees and guests who walked in all wore masks. This was a fast food joint. When it was our turn to order at the counter we chose the Southern TLC Fillet Sandwich (for me) and Zaxby's Club Sandwich for the hubby. We picked up our order at the counter when our number was called. We couldn't tell which one was which at first and had to ask an employee. Once we figured that out we dug into our sammies. I enjoyed my fillet sandwich! Yum! It was delicious. It reminded me of a burger joint I once frequented when I was in high school and loved their chicken sandwich. The employee that took our order was patient and helpful while we were deciding on what to get and we appreciated that since it was our first time here... we don't have a Zaxby's in California. Review #1860 read more

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Kudos to the lady working today running laps getting everyone their food. It was very busy.

Complete trash. Cashier in drive thru mean mugs you and seems miserable. Food was cold dry and not good. F- waste of money 15$ down the tube. read more

Google says they close at 11, but they are always closing early at 10. My husband and I went to pick up food at 10:06 pm last night and the staff didn't even tell us they were closed, we had to drive to the window to get some rude kid to tell us they closed early. TERRIBLE SERVICE, EXTREMELY RUDE!!!!! read more

I went into Zaxby's on a busy Tuesday night! I want to thank Manager Michele and her team for going above and beyond for me! Thanks for such an amazing meal! I got the Blue Zalad, absolutely delicious! read more

Zaxbys - Chicken Wings Near Me - Huntsville, Alabama

should bring the Asian salad back on menu!! very disappointed when stopped being on menu !!! read more

Sat at the talk box for about 20 minutes and nobody would take our order so we pulled up to the window and there was nobody there. Worst customer service and zaxbys I've ever been to. read more

Let me start by saying the counterhelp was great lady who took my order was nice and sweet as could be but while waiting on my food to be cooked she asked how much longer it would be and thats where it went south i understand during these times everyone is short staffed but the way the gm talked to that girl was uncalled for the gm yelled at this poor girl for asking a simple question about how long it would be the gms response was uncalled for and very unprofessional and who knows maybe someone called in and she is having to fill that position and i can guarantee if she talks to employees like that regularly she will be filling all the positions stop being mean and hateful to the employees that do show up also just an fyi i couldnt even eat my food because of that ordeal smmfh do better peopleSammies read more

Thos resturant is AMAZING!!!!!!!Thier service is great and they are really polite.Today we went there and my mom forgot to order fries at the drive thru so she had to order at the window.They didn't complain at all and they were very understanding.I reccomend this to anybody who is craving delicious chicken and wings. 3/19/2020 -Makenna Mcminn read more

Love the Zensation Salads...when they're made according to the description. 03/30/23 visited for dinner. No dressing provided so we had to ask for the citrus dressing. Got the salads home and there was no eggroll, no Asian slaw, no teriyaki sauce and maybe the equivalent of two strips in the salad. Even the amount of lettuce was short. All this missing for an inflated price of $9.89 per salad. What a deal. We didn't go back THIS TIME because we're tired of having to remind them how to make their salads and serve their customers. Aren't they trained? Don't they have someone on shift to check the orders and keep these employees on track? We have experienced this more than a half dozen times at this store during the last couple of months and we're tired of having to drive back. When or IF we go back, we'll be taking the order out of the sack and checking it at the counter since they can't seem to do their jobs right. And whoever is in the back, rolling their eyes and making huffing noises, we see and hear you. Slim Chickens is across the street btw. Guess we'll be deciding between them or Zaxby's the next time we want chicken/salads. (Slim's mushrooms are much better anyway.) I'm guessing from other reviews this is probably a top down issue. Maybe it was the GM in the kitchen who was huffing and rolling their eyes...who knows anymore. read more

Used the drive through only to wait a solid 10 minutes for anyone to answer. While we waited we could hear the employees laughing and carrying on while ignoring us trying to get service. When we pulled up to the window, none of the employees who served us were wearing their masks correctly. Slow and unprofessional. read more

The drive through attendant was smoking marijuana in her car beside the line on her smoke break. I don't care; HOWEVER by the time I got to the window she had to ask me twice if she gave me my food while it was right in front of her. She also forgot to give me my card so I had to drive all the way back and THEN she blamed me for forgetting it. My food was cold by the time I got home. read more

The drive through cashier had her mouth and nose fully uncovered, gloves off. I saw other back-of-house staff properly masked, but the one interacting with every single customer decided that our safety wasn't a concern. read more

Your basic Zaxby's location. Ordering was easy, and the food came out quickly. Something I noticed was that the place was being cleaned during my visit, so it's definitely kept well. read more

I came here with a friend to use her gift card. A gift card is the only time I would probably pay for Zaxby's. Overall, the food is mediocre and not worth the price you pay for it. The service at this particular Zaxby's was great though! The lady who checked us out and brought us our food was super sweet. read more

This location is always hit and miss. It truly depends on the GM at the time. They have a high turnover for managers. It looks like right now , they have it together. They didn't have carbonation tonight for drinks, but they did have some options in cans. The staff was friendly and the food was fresh. Store is a little dirty, needs some good elbow grease put into it. The entryway is dirty and the counters have streak marks like the towel was too wet when they wiped it down. Honestly I hope they keep it going, because it been awhile since we have had good service. read more

it's truly unfortunate considering they're the closest zaxbys to my house, but they get every single order of mine incorrect. the wing sauce will be completely opposite of what i asked, they get my drinks wrong, and if the food isn't wrong its old/soggy/low quality. it's been this way forever now it at this point i'm a fool to continue to go back to this location... read more

love zaxbys. this location is our go to. usually never have a problem but the lady in the drive thru was THE RUDEST human I've ever encountered in my life. they should just be very happy I'm not petty enough to get her in trouble with her boss. I'd much rather let the Yelp world know how terrible she is, so maybe they can mentally prepare themselves for a trip to see the worst possible drive thru service person possible!!!!! the date is Monday July 8th 2019. read more

Hot fries but semi cold chicken? That was and seems to be the issue when I come to this particular location. I love the food, it is always great. Zax Sauce makes the difference of the chicken there. The staff is friendly and it is always clean when I come in. read more

Waited 10 minutes in drive thru for a 5 piece boneless and a large side of chips. When I got my order they threw them in the same box and the chips were cold. read more

The two star rating suprised me for this Zaxby's. My wife and I eat at Zaxby's almost once a week for lunch. This is our favorite and we have only had an issue once and that was with cool fries. They immediately replaced our fries with hot fought out of the grease fries. We have tried other locations but have found this one to be the most consistent with the quality of the food. read more

I went to this Zaxby's last Sunday(March 31), and had a take out order, and when I got where I was going to eat, 2 of the boxes of food had large holes in them that looked like a rat had chewed on. Next, the fries were only seasoned on one side with no seasoning on the other sides, and there wasn't any seasoning on the fries underneath the top layer. Finally, the inside didn't feel or look inviting, and the person who to my order seemed very sleepy or on drugs.. read more

We went there after our last job in Huntsville. It was a nice place to eat. Had the hot wings...and yes, they was HOT!. It was clean and a great place to eat. read more

Use to be my go to place. Wings now seem microwaved. Have actually had wings that were cooked, but were cold. Sauce is just poured over the wings, and sometimes it just a big mess with the sauce getting all over the fries. Fingers used to be outstanding, hot, tender. Now they are plain, hard, and not any better than microwaved at home. They use to sell a small salad, they did away with that. It was one of the favorites, because the regular zalad is to much for a child. Have actually been there on a week day evening and they had run out of salad. Usually when I went, I would order 3 dinners to take home for the family. Can't tell you how many times they did not have drink carriers. Drink carriers for crying out loud. One time I asked them to look in the back, and lo an behold, they came back with a stack of them. Hmm, that should tell you something. Also, you can't understand what they say from drive thru, sounds like an adult from a peanuts cartoon. read more