Service is not good You need to wait long time Sometimes takes 20 min to pick up order from door Dash read more

We just had a horrible experience at this store. We ordered online, drove through the drive thru. They asked us to wait in spot 1 as our order was not ready. After 15 minutes, my wife walked inside, found our order on the counter and heard the young lady in the drive thru window say, "oh, I forgot they were out there". By the time we got our order, the fries were cold. The "manager" did not care to help after that. I walked in the store and asked to speak with manager. He said he was the manager and did not have a reason for the horrible service. I said I wanted a refund and he would not do it. He said he could remake the order and it would only take a minute this time. By the time, we received our new order, the fries were hot but the wings were very cold. This was horrible service! The "manager" also would not provide me with his supervisor or regional managers phone number. read more

I love Zaxby's and wish we had them close to home. Our order taker was so friendly and helpful and is such a breath of fresh air when going out to get something to eat. My wings and things was so delicious and hit the spot! The restaurant was clean so no complaints there. My son wanted a milkshake and said that they haven't had them in the last two visits. read more

Zaxbys - Wings and things!!! - Fast Food Near Me - North Myrtle Beach, South Carolina

ABSOLUTELY SPEECHLESS after coming here tonight. We did a mobile order and waited forever literally 20 mins.. I ordered 2 chicken finger plates one was 4 one was 6 fingers. My husband asked for extra fries and PAID for it.. this is what we opened our box and found. Dried up shriveled tenders small as chick fil a nuggets. Nothing like normal Zaxbys chicken... And hard cold fries.. I call as soon as i get home and opened the box and saw this and she starts yelling at me and telling me to bring it back I tell her I live 30 mins away it's 8:30 at night and they close at 9 she tells me "oh well" to put it in the fridge and bring the food back tomorrow for a replacement. Then she hangs up on me. I call back and ask her if she is serious and she said for me to go online and make a complaint and I said are you honestly telling a customer to go complain online and that you won't do something about this and she said yes then HUNG UP ON ME AGAIN!!!! This is absolutely absurd. I have never had a bad experience at a Zaxbys before EVER! This was definitely not a $30 good experience.. they should be ashamed. And to make it worse she told me the owner and manager told her to tell customers to complain online......not good business and definitely not good food. They should be ashamed!!!! read more

Zaxbys - Fast Food Near Me - North Myrtle Beach, South Carolina

See all

Workers were very disrespectful, gave us the wrong order, and didn't even apologize after giving us the wrong order. Not to mention we got no straws, and there was a piece of tin foil on a fry in my box. read more

Zaxbys is a fast casual restaurant chain primarily operating in the Southern United States. Prior to my recent trip to Myrtle Beach, I don't think I had heard of them before. I ended up at this location for a late dinner, opting for the Zaxbys Signature Sandwich. While the sandwich was a little too salty for my liking, I thought the chicken was delicious. I'm not in a rush to come back, but I'm glad I got to try it. read more

Charged for it3ms not received and incompetent manager on duty unable/unwilling to remove charges. Will not be using this location in the future. I will be giving my business to Chick-fil-a. read more

If I could give this place a zero star I would. I went through the drive through and Jason M was very rude to me family and I. Instead of a nice greeting at the speaker I got a "what do you want" and upon us getting to the window I let him know he was very rude and he let me know what he was aware he was rude "oh ik i'm rude". He tried handing me by drink with the lid half open and juice all down the side I simply asked if he could wipe it off so he wiped off the side that didn't have anything on it and still proceeded to hand it to me. I asked again one for time for him to wipe it off and he decided to give me a whole different cup instead of just wiping it off. I was asked to drive up to online order spot in order to get my food although I was the only person in line. I looked in the bag and I was charged for items I didn't ask for and was given a receipt for me food. I asked for a receipt and he acted as if that was a problem. I took the zax sauce in side that I asked to be changed to honey mustard inside and was given major attitude. I proceeded to try and hand him the sauce and he put my correct sauce on the counter and slide it to me while my hand is out waiting. He turned his back towards me and I asked for a manager once I got to speaking with her Jason proceeded to say "I never said that" and I let him and the manager know that I have someone sitting in the car and someone on the phone that can clearly tell you exactly what you said. The manager was very apologetic but Jason continued to go back and for about what he did and didn't do, it got bad enough that the manager had to send him to the back. Corporate had been contacted concerning this and Jason late day should be today if it was up to me. I patronize at this particular zaxbys to much to be spoke to and treated in such manner. If it wasn't for my craving that I had for it I would have kindly told me he can keep the damn food. read more

We tried this place while on vacation. It was great!!!! My food was flavorful. They gave me enough food that I was full. My only complaint is there wasn't enough sauce and you had to pay for sauce . read more

Just arrived from California a bit hungry. I saw Zaxby's and thought what the heck? I am happy I did. The chicken was perfect. Lightly breaded tender and juicy. The toast an added treat, and the French fries? Well the fries were crunchy on the outside and perfect on the inside. If ever in South or North Carolina a it's must do. read more

I have never in my life had food that tasted like cigarette smoke until tonight. This is by far the worst food I've ever had..

Not fast service indoors, but they cleared the drive thru (5 orders) before our take away order. Chicken sauce was very spicy and minimal lettuce. Surprisingly heavy for a salad read more

Zaxbys - Blue zalad - Fast Food Near Me - North Myrtle Beach, South Carolina

Ordered online the food was old and cold the chicken and toast almost broke a tooth the fries were sitting for a long time asked for fresh fries the cook got an attitude I'm a local will not go back read more

Zaxbys - Old chicken tenders - Fast Food Near Me - North Myrtle Beach, South Carolina

See all

Brought the fandamily here and tried out a bunch of different things from chicken fingers, to wings, to a full chicken sandwich, to a chicken finger sandwich. All five of us seemed to enjoy what we ordered. Crinkle cut fries are totally of the Ore-Ida type and quality, so those don't amaze at all. The Texas toast wasn't bad. Main attraction here for all of us was one of those Coca-Cola soda machines that has like 50 different drink choices. Awesome. My nephew rocked out a swamp water that he really loved. See my pics for details on things. Inexpensive overall...expect about 6 to 7 bucks for a meal with a drink. Tons of parking all around. read more

See all

Don't order from here, there are many better options in the area for chicken. A lot of our order was missing, food tasted rubbery and cold, fries were old and tasteless and the staff was completely unhelpful. Tried to contact their management with no response. Don't bother. read more

We ate at Zaxby's before and it was great. But this one is really bad. Guy behind counter was wearing his pants down around his thighs. We waited for about 5 minutes and were totally ignored. Lots of trash laying around too. We left and went to a different restaurant. read more

The food was okay...missing extras on sandwiches, but otherwise it was fine. Service was horrible. The girl running the counter didn't seem to want to be there AT ALL and was very uninterested and rude. She was leaning to the side when we walked up and didn't greet us or ask if she could take our order. She didn't utter one kind word during the exchange. The inside wasn't very clean and trash cans were overflowing. We won't be back here. Definitely not worth it. read more

Drive through not moving at all. 20 minutes in drive through. Short staffed? Corporate please hire more people.

They will literally let you stand there at the register to order and not acknowledge you. I apologize for not being able to go through the drive thru but my work truck won't fit. I walked out bc I only have so much time for lunch and I'm not going to yell or make a scene to get service. If you go through the drive-thru you might get better service read more

The "Zalads" are good! The chicken fingers are good The zak sauce is good. The prices are reasonable. It's consistent... No surprises. read more

They did not know how to handle an order that was placed & paid for via app. Was told had to go through the drive thru. I'm at speaker told had to pick up at door that was locked. Then told I had to walk with a cane to the drive up window & almost got run over. The first & last time I ever eat at a Zaxby's. They even put the wrong sauce on the sandwich with lettuce shreds on the wrapper. I guarantee they couldn't pass a health department inspection. Having to walk into traffic to get the food was stupid. Fried pickles over fried, french fries. Food was old tasting soda mostly ice read more

They took forever and food was horrible. I been here a few times on the way to work and it's always bad. Gave this place a few chances and I always get disappointed. Chicken was small and crispy. read more

I'm really not sure what this specific location has against actually putting the sauce that you order, in the bag. The first time I thought, honest mistake. Second time, i figured I should have known to check the bag based off previous experience. Third time, what is going on? I placed an order through DoorDash because my son told me that he wanted chicken with the Zaxby's sauce. I even made sure to pay for extra Zaxby's sauce. When the order arrived, the first thing he asked was, did you get the sauce? He was soon disappointed to find out that not a single sauce had been included in our order. I contacted door dash first to see if they could find a solution. A $6 refund. After spending $50 on chicken tenders I've decided I won't be ordering from this location anymore. I work in the food industry and I'm usually very understanding and sympathetic towards honest mistakes but, like I said, three times.. someone just doesn't care. I also understand that making a big deal over sauce seems silly but when you only decided to order food because your child wanted some Zaxby's sauce, it's frustrating. read more

My wife and do our best to find a reason leave positive reviews but this time we could not find one positive experience about our trip to Zaxby's for lunch. Let's start with ordering well that to over 7 minutes for anyone to acknowledge we were in the restaurant, finally a lady did come out of the back to take our order by the way she appeared to have been wrestling with the chicken all covered in flour. I think the chicken won- her attitude was horrible! We got our drinks went to find a table found the cleanest one possible well the one that we could get the cleanest! The chicken on my sandwich tasted like it had been cooked when they first opened and the just lathered in Zaxby's sauce, and they put the sauce on the bottom of my sandwich, so it was a messing sandwich! We were eating at about 1 pm my wife had egg roles looked crispy and fried on the outside but completely raw on the inside. The inside of Zaxby's was completely nasty to the sticky tables to the torn booths we will not be back to this Zaxby's location. read more

I like it. The restaurant impressed me in every way, from the clean, handsome exterior, to the friendly cashier and functional serving apparatus, to the equally pleasing dining room (which, I noticed, looked and felt quite apart from your typical fast-food environment). I got my order, quickly and correctly, and proceeded to enjoy a nice, peaceful meal in the company of a good book -- a priceless, if everyday, experience. Plus: a comfortable, well-maintained men's room. Cool :-) My sincere thanks goes out to everybody at this Zaxby's location, for providing the scene of my outing. Keep it up! read more

My friend and I wanted to try Zaxbys for the first time so we decided to come here! The first thing we walk into was two garbage bags full of trash right in front of the door. Then, the woman taking my order had a tooth pick in her mouth so it was really hard to understand her and she was very rude. It was hard to find a table because every table was completely covered in crumbs, straw wrappers, napkins, etc. We had to clean our own table. The floor was also very disgusting. The food was okay, honestly, chick-fil-a has way better chicken and fries than this place. The only thing that tasted right was my Dr. Pepper (how could they mess that up). Definitely wouldn't recommend. read more

I would give it no stars if possible. Unfortunately we were stuck with this after an evening of fishing. Lots of places are closing earlier and stopping take out due to Covid concerns in the County. So our choices were limited and the kids wanted this. Wife ordered online while driving, on their very glitchy online ordering site. Show up and no order. So we are forced to go through drive through lane. Female taking our order was rude and very abrupt. We had to repeat order probably 3-4 times to her. She was also having side conversations with her coworkers while mike was live and we were ordering. No wonder we had to give it 4 times. Pull up, no hi or anything just a handout for payment. Again talking to coworkers and no concern for us. Handed us a bag that jammed to the top, why not use two bags??? Then she turns and walks away. So I assume we have our order and didn't have any reason to not assume so as she never talked to us. I start to pull away and she yells that there is one container left. How would I have known? Get back to condo frustrated and open things up. Orders completely wrong. Sauces missing, items screwed up, etc. seriously I told you the order 4 times!!! My daughter was so upset she refused to eat as her meal was completely wrong. Just an awful apathetic staff that wanted to leave work and not worry about the customers. read more

This is my first visit to any Zaxby's and it was so good! I had the Cobb salad with grilled chicken. All of the ingredients were crisp and fresh! I ate every bite! My boyfriend isn't big on eating just salad for dinner but he ordered the same exact salad and loved it! We placed our order through the drive thru and the cashier was very pleasant. I just wish they stayed open a little later on the weekend. read more

The drive through charged me for my order and the order for the car behind me. When I went to speak to a manager she literally told me to file a dispute with my bank! Wow!!! Do not go here! There are rude and thieves!!! read more

NORTH MYRTLE BEACH LOCATION Was here on vacation & we were here Thursday night 6/25/20. Worst visit EVER!!! I never write reviews but made an exception for this visit. Drive thru was so packed and slow so we went inside. What a mistake! I think they had about 4 employees working. We have our order and waited easily 20-30 Received the order but it was all wrong. They had given us someone else's order. We gave it back to the lady and IMMEDIATELY we're treated rudely. In fact, she told my niece that she would get the right order after everyone else because she didn't like the way she was told about the wrong order. She made a big scene in front of us and about 10 other customers. So the MGR steps in & tells her stop talking to paying customers like that. They eventually gave us our order but we were still missing some items. The MGR got the items for us . She says she's sorry. WHAT A CHAOTIC MESS!!! read more

Looking for lunch while in N. Myrtle. I've seen tons of Zaxbys around, but didn't know much about them. Stopped in and were greeted by the friendly cashier who took our order. Our food came out decently fast. This restaurant is very similar to Raising Canes that we have up north of the Mason Dixon line. I will definitely return for more chicken tenders and fries when I'm back in the area. read more

OK but chicken was rather dry the day we were there. Much better options in Myrtle Beach

The food was good, the service was sub-par. Had to return because we were shorted meals. After arguing that yes the receipt was what I wanted,however we were missing meals. Check your bags before leaving! read more

So slow!!! Sandwich covered in salt. WTH? You'll leave with high blood pressure from the over usage of salt!

If I could do zero stars I would. Ive never been the type to complain, but i waited 30 minutes in the drive thru for the wrong food. I ordered the southern TLC Chicken sandwich and was give the Chicken Tender sandwich which is actually cheaper so i paid MORE for the wrong food. As you can see i ordered at 6:33 and wasn't given my WRONG food till 7:01. Then when i was finally given my food, i asked for buffalo sauce and ranch and she looked at me annoyed and said "we don't have that" and then told me it would be an extra something cents for ranch so i left. No apology for the wait but instead was annoyed with me that i wasn't given what i wanted. Never coming back to this location. read more

Zaxbys - Fast Food Near Me - North Myrtle Beach, South Carolina

This is the third time I've paid a different price for the big zax snack in the past two weeks at the same location. Wasn't even asked what sauce I wanted was just given zax sauce. No receipt was given. read more

As I got here at 11 I find myself writing this review at 11:20 still waiting on my food. I hope it ends up being fresh. As the other reviews state slow service. I have to agree on those. Undecided if I will give them a chance again. If it were busy I could see it slowing down. There is only 2 people ahead of me waiting on their food. Maybe they are growing the chickens out back, who knows. I look up and there are 4 others in line waiting to be served. The rap music playing isn't what I was expecting either. Its now 11:30 and still waiting. If I hadn't paid I would have walked out by now. Finally got my food at 11:32 fries are OK and sandwich is good read more

Zaxbys - Fast Food Near Me - North Myrtle Beach, South Carolina

Love love love Zaxbys!! Big Zax Snac is my favorite and the fries are so good ! They could work on the long line a little but besides that so good. read more

Pulled up here and ordered 40 tenders with the drive thru wrapped around the building and they were super quick and super nice! Best chicken I've ever had read more

Very very rude they messed up my order and after I told them they got mad that they had to remake it i understand that your busy but when someone asks nicely for you to remake something then you should tell them your sorry and no complaints sorry but I work at a restaurant and that's not how to come at a person I will not be coming back read more