Amazing prices and even better customer service. I picked up the most comfortable mattress I have…read moreever experienced for only $250! On top of that, they delivered my mattress right to my bed frame, so I did not have to worry about hauling it up to the 3rd floor. Still shocked that the driver took it all the way up for me. They are incredibly helpful and kind. Would recommend this place to anyone in search of a new mattress. They also have bed frames which is worth checking out. Thank you again!

Great Service!…read more Bought a Full Mattress with Wood Bed Frame included for a very reasonable price at their Tempe location. Good quality mattress/bed frame for the price. Beats other big commercial places! Free delivery too - thanks Mike! The owner, Dave was very pleasant to talk with. Not pushy, no pressure selling. Highly recommended! Thank you Dave!

Stopped at this business to replace our 3 year old mattress that came with our rig. It definitely…read morewas a no pressure visit. Ryan was very knowledgable and nice. We bought one and delivery was quick and efficient. Unfortunately, after 30 days, my husband did not like the bed so we returned to the store and again Ryan helped us. We found one that better suits us and ordered that. It was an exchange and even got some money back. Of course we did pay for the delivery, but it was definitely was a painless transaction. Thanks Ryan for your help!

I had such an amazing experience at Brooklyn Bedding in Mesa! I absolutely love my new bed!…read moreArmando was so helpful and really went above and beyond to make sure i got the perfect bed. I will always buy my beds from him in the future and refer everyone I know to him. If you are looking for an amazing bed, ask for Armondo, and you won't regret it!

On the market for a new mattress and T&N has been on the list. We checked out their Gilbert…read morelocation many years ago when we were considering a new mattress, but held off. We have decided to revisit them during our hunt and really like their offering. They sport three mattresses, which I can really appreciate the simplicity of and not have to worry about getting overwhelmed with endless options. The showroom is beautifully designed and has each one setup They have their OG, Mint and Mint Hybrid (Also order of lowest to most expensive) they are all a variety of memory foam with the last have a hybrid spring/memory foam. In addition to their mattresses they have a variety of sheets from cotton to linen, foam and down alternative pillows, duvets, mattress protectors and pads. The service was great, Tristian helped us out and listed some of the options and various promotions they had going on for the fourth. We haven't pulled the trigger yet but are leaning towards the Mint Hybrid, it was the perfect balance of plush and supportive. They currently offer a 100 day trial period, 10 year limited warranty with feee returns. Overall, we loved our experience and straight forward visit at the store, service was great as well were the options. Will update review if we end up going this direction, on how the mattress holds up!

The mattress buying experience can be soooo overwhelming. Our family moved into our first home and…read morewe have been needing to find a new mattress for ourselves. I tried for days to scroll Amazon and online but it made me more anxious and confused. I found out the Tuft and Needle store was only 25 minutes away from us so off we drove to visit the store on a late Tuesday Arvo. Giuliana welcomed us into the store and gave us a tour. My husband, daughter and I tried all the beds for awhile until the experience was interrupted when my husband received a work call. That left my daughter and I wandering around the store. We checked out the bathrooms and was pleasantly surprised that it was family friendly- change table and diapers at the ready. Big thumbs up from this mama ! Once my husband got off his work call, we were greeted by Noelani. She was confident, not pushy and extremely knowledgeable. We threw some pretty tough questions her way and she answered everything effortlessly. She knew her product and you could tell she was proud of her role within the company. Guliana was wonderful as well but Noelani sealed the purchase for us! We decided to purchase a king size mint mattress with additional mattress protector. When I was about to pay, I remembered to check the Rakuten app. The Rakuten app was offering 7% off additional and who can really say no to that on a big purchase! I asked Guliana and Noelani if there was a way to order online but pick up in store. Both ladies didn't make me feel bad for transferring the purchase to online. Noelani helped sort out of the backend and had the mattress ready for us to take home. She also thoughtfully offered a print out of my receipt instead of just an email from online (super helpful since we are documenting all new home costs). What a great experience. We left the store happy! My 3 year old daughter loved the girls and that always gives me happy vibes. Can't wait to use our new mattress tonight!!!

Rudy and Rob from the Gilbert store warehouse did our delivery and setup in our apartment and they…read moredid fantastic! The move was clean, fast and they were super kind and efficient. Moving into a new apartment can be really stressful and they made the process much easier.

Bought sectional for a small size living room. When we first were met with the first sales person,…read morea lady, she seemed very irritated with us and questions we had. Told her we had very small living room. She replied we don't have small sectionals. I did not get her name but was happy we were going to shop on our own without her around us. After about 20-30 min of browsing the living room furniture Eric Mastern asked if he could help us. He immediately showed us where the smaller sectionals are. We found two and then were back and forth on which one. We finally decided. He was patient, knowledgeable and professional. Made me give 5 stars because of him on my review. If he had not found us, my rating would have been 2. The store is very nice and good prices with sales. He also informed us of renting a pick up truck right there so we could bring it home ourselves. That is an excellent feature AFW has. We were packed up and ready in less than 20 min from purchase to their truck and driving it home. Thank you Eric!!!

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Jason was awesome! Greeted us at the door. My wife and I walked in not knowing what to expect (but…read moreneeding to replace our 10+ year old mattress/box spring). Went on the 4th of July weekend, hoping for a deal. We got more than we bargained for! Not only was the process super easy to test mattress types, feels, etc. The store was setup to easily jump to what we wanted. The store may look small on the outside, but they have a lot of options! This was our first, and needed to be our only stop. Jason was great with explaining options, why the beds felt different, why we liked what we did, but also helped us get into something that would meet our budget! Plus he helped us keep our 18 month old entertained so she would not get grumpy! All in all I think we were in and out in less than an hour. Had our bed setup to arrive the next day! Gave us options to help protect and increase our experience with our new bed setup (which is now memory form), and to let us k ow about how the transition from our old bed/night sleep to our new one would go! Sadly I don't think we will be seeing Jason again for awhile, unless we want to pick up we extra pillows, because he got everything taken care of on our first visit. We knew we didn't need to go a there else to shop around! Plus with all the furniture stores and mattress stores going out of business around town, it's great to know we have somewhere to go IF we ever have a problem or question down the road!! Been a week since we have had the new mattress. I know we still have several weeks to go until we are fully adjusted. But a good night sleep is worth checking this place out!!

I am a student and just moved into my apartment today. I needed a mattress today, and something…read morethat was not too expensive. Stephen, from the Mattress Clearance Store in Gilbert, was an excellent salesperson. He asked me my budget and did not pressure me or make me feel embarrassed for wanting a great bed for a low price. He showed me a bed in the 500s first, and at first I thought that was expensive- until I started trying beds that were cheaper. I did not want anything too springy or soft. He let me try about 10-15 beds. I realized the beds that I had requested, in terms of firmness and material, were around that price range. I ended up leaving with something that was a great fit and not over what I was expecting. He also tied it on my SUV and it did not fall off my car when driving home! The store was organized and Stephen new how to navigate us from the moment I entered the store until he strapped the bed onto my car. Stephen was super polite, engaging, and helpful. Overall, the experience was great.

I recently bought a Tahoe bedroom set. I was impressed with the quality of each piece…read more Buying furniture is never easy. I worked with Sarah who was very knowledgeable and courteous. She made it a stress free experience. I will be a repeat customer.

Visited their location only to look found a couch we loved. The manager Danielle and Damien were…read morevery accommodating in making sure we were able to get our couch the same day. Wonderful experience would definitely recommend anyone looking for furniture to check out this place. Thank you so much

We are a return customer to this store location because they have the best prices and value, and…read morethey always have amazing customer service. This is the third mattress we have bought here, and they never disappoint. This visit was no exception, and we would just like to give a huge thanks to Ron who helped us every step of the way during our purchase yesterday. We honestly can't say enough great things about our experience. If you are looking for the best value at the lowest price, along with knowledgeable, courteous staff who go above and beyond, we highly recommend this Mattress Firm store. Plus they are having a fantastic Memorial Day Sale!

et's talk about Mattress Firm corporation and how they treat the handicap I'm handicap I'm in a…read morewheelchair able to walk much I ordered a mattress and a adjustable bed frame well turns out the bed is too soft for me I've only slept in it two nights I've been on the couch the rest of the time so I contact them they said ohh yeah we can upgrade you and change you out for $800 I said ohh no thank you ohh we could do it for 600 no we can do it for 500 no I told them ohh we can do it for $200 I'm like fine so they they were going to bring it out today and then all of a sudden my bed has stains on it and they will refuse to take it so I told them that they could take their bid and their bid frame and you know how how terrible to treat a handicapped person like this how do I know that that was not stained when it was delivered I am not able to through my wheelchair in the office or in the bedroom to see it when it was delivered my friend was over she didn't see any stains she put the sheets on it for me Bing bang boom I was in bed Mattress Firm is horrible do not buy anything from Mattress Firm they convince you if I would upgrade it to what they wanted it to they would have taken my old mattress just rude rude rude rude how dare they treat handicapped people like this