I like coming here for convenience but the last couple times have been disappointing…read more I took advantage of the buy one get one infused 1g Stiizy pre-rolls. There is a significant size difference in the pre-rolls as evident in the photo I attached. This is not the first time I've noticed the size difference with pre-rolls. The staff are friendly and helpful. The establishment is clean and there's plenty of convenient parking.

Showgrow continues to have best product and the best, most knowledgeable bartenders plus a great…read morecustomer app. That doesn't change. Jay, Joe, Jaylene, Ilese and the entire staff does an awesome job.

I love this place. Customer service is always awesome, great deals and strains . Awesome employees…read moreare nice. Fun to talk to and actually seem like they love their job unlike other dispensaries I've been to.

The store itself is clean, well-organized, and has a great selection of products to choose from…read more The team took the time to answer questions and gave helpful recommendations without making me feel rushed. What really stood out was the customer service--friendly, patient, and genuinely focused on making sure I left happy. I won a FREE gift for my birthday!! Overall, a top-tier experience. If you're in Las Vegas and looking for a dispensary with great vibes and even better service, this is definitely the spot!

Very professional... They helped me and my father get our medical cards…read more They took care of all the details and I am very thankful! Cheers!

Great service, very professional, they will handle the whole process for you - red tape and all. I…read morewas in a lot of pain at the time so the last thing I wanted was to deal with hassles. Very friendly, informative, and supportive- just what I needed at the time. Just be aware because of the NV state process it takes time, 2 to 3 months for the card to be processed.

Prices have always been good here and the staff has always been nice was my go to for about 2.5yr…read more there almost and never had any issues. Well ok one time they gave me .5g carts instead of .9 and when I went back in they just immediately gave me new set of .9s without issue. So I've had 1 "issue" I guess but they fixed it immediately and I can work with that they do nice stuff every now and then too like food trucks outside they give you a meal ticket for if you spend $50 on product etc. Thank you for not price gouging us like everyone else has been, Green

This for the NORTH location. Customer service is terrible. I had recently known this dispensary as…read moreJenny's. About 3 weeks ago I had came to the dispensary & ordered DRIVE THRU pick up, unfortunately they were transitioning to "GREEN DISPENSARY" so the drive thru was unavailable, i ended up having to leave my dog in the car for at least 10 minutes, smh. 3 weeks later (tonight) I order online, my order was ready at 8:08 P.M. I pull up to the dispensary & it was coned off. So I called & spoke w/ a guy named JOSH who had mentioned the drive thru closes at 8 P.M!!!! NOTHING on the door stated that nor did it state that online making it an inconvenience for me to have to get out of my car after having surgery on my knee.

The Dispensary at Decatur and Eastern Aves have the widest selection and the best prices on carts…read moreIn Vegas. The staff at both locations are always super freindly and knowledgeable about the products. Jesse James over at the Eastern Ave location always goes above and beyond. Take care of that employee bc he takes good care of the customers.

As a VIP, medical, and pickup patient, I wanted to bring a recent experience to your attention…read morebecause I genuinely believe it deserves your awareness. I have been a patient at this location for more than eight years. That kind of loyalty is earned, which is why this experience was so disappointing. I have continued choosing this dispensary over countless others because of the service and consistency I have received over the years. My interaction with Alfred fell well below the level of professionalism I expect from your brand. Rather than answering my questions respectfully, he was dismissive, condescending, and lacked basic customer etiquette. Instead of educating a customer, he made me feel as though I was asking foolish questions. No customer, especially one who has remained loyal to the same location for over eight years, should leave feeling belittled. As someone who regularly reviews businesses, I know exceptional customer service is what creates loyal customers and positive word of mouth. Poor customer service has the opposite effect. After this experience, I understand why this location has accumulated so many negative reviews centered around customer interactions. One employee can have a significant impact on a business's reputation. Alfred's communication style is undermining the customer experience and, in my opinion, diminishing the reputation of your brand one interaction at a time. I am sharing this privately because I believe owners deserve the opportunity to address concerns before loyal customers simply stop returning or post public reviews. I hope this feedback is received in the spirit it is intended. Coaching on professionalism, customer etiquette, respectful communication, active listening, and de escalation would greatly improve the experience for future customers. Thank you for taking the time to read my feedback. I sincerely hope it leads to positive change because your loyal customers deserve the same level of respect that keeps them coming back year after year.

I cannot say enough wonderful things about Elian and Miguel at The Source on Rainbow. Elian and…read moreMiguel are truly a dream team. Every time I visit, I hope Elian and Miguel are working because I know I'm going to receive exceptional service. Elian and Miguel are incredibly knowledgeable about the products and the store's inventory. They always take the time to answer my questions, make thoughtful recommendations, and treat every customer with patience, professionalism, and a genuinely positive attitude. As a medical patient, that level of care means everything to me. I am not shopping recreationally. My medicine is an important part of my health, and Elian and Miguel consistently make me feel respected, valued, and well cared for. Their compassion and consistency never go unnoticed. Management, I sincerely hope you recognize what an incredible asset Elian and Miguel are to The Source on Rainbow. Employees like Elian and Miguel are the reason customers return time and time again. Thank you, Elian and Miguel, for always providing impeccable customer service, sharing your knowledge, and making every visit a positive experience. You both are greatly appreciated.

Used my points without authorization. At no point did I ask to use my points. They sent me a $10…read morecoupon and instead of applying it,he charged me and applied my points.

You want top tier service I recommend this place rise by far has the most comprehensive…read moreCompassionate service they listen to your needs i have been a loyal customer to rise since 2017 I would never go anywhere else as a local best place by far great prices deals are awesome if you work in the hospitality industry veterans get an awesome discounts we get discounts no other dispensary does what rise does they cater to there loyal local customers the tourist here in Las Vegas they love you guys yall are so welcome there they treat you like with top tier service they have people there to explain and help you purchase one on one help best service in Las Vegas I have been helped by Tati , Izzy , jameel, Thomas , Darrin , Ms J and few of the new people I must say you all are awesome live your service great team keep on shining

They no longer have bud tenders. It's all self service. One lady yelled at me from behind the…read morecounter to go use a kiosk. I remember when you gave great recommendations and good service.

It's a lot going on in this store . I mean they have a lot…read moreof product , from candies to flower to vapes etc . I always go for indica .. flower they had a few . Prices 10/10 they start at 8th . Shout out to the people working tho from the older black man that checked me in toooo .. black girl who's name I didn't get but Chris was extremely helpful and very informative! Thank you all

My guy Skyler an Daniel come with the best suggestions an the best services In town no cap go show…read morethem some love asap man

Red gave an exceptional service. Everyone here was friendly and professional. Highly recommend.read more

I just stopped by for some edibles. I needed to use the restroom, but after she swiped my ID, she…read moresays sorry uber drivers can't use the restroom. Wait... I drive part-time for uber so I can't use the restroom?? wtf?! She eventually let me use the restroom, but I still don't get it. Planet 13 has a driver lounge with restrooms and coffee. I've used the restrooms at other dispos when I'm driving. Businesses don't understand how much influence rideshare drivers have on their business. I'll NEVER recommend Cookies to any of my passengers.

The dispensary is located near my house , it's nice and convenient and really clean inside the…read morestaff is welcoming and get u in and out pretty quick , the selection of bud they have is pretty nice but I was there for vapes and edibles

It's by my house and it poses a lot of convenience for me but this dispensary regularly messes up…read moredeals that they have on their site. It has happened twice to me. Also I always use the online ordering method for purchasing things and when you order online you are supposed to go first instead of the people who order in store. This is the only dispensary in Las Vegas that doesn't even follow their own rules. Good prices but horrible service.