I've been coming here for a few months, in the beginning the service really was all over the place and the customer service was iffy, I didn't feel welcomed and felt out of place, I first was put with the same tech my first couple of visits I had and my sets felt rushed, I ended up having to go back one time after walking out the door bc I hated my nails so much, I felt bad bc I'm so picky but it genuinely just felt like I was an inconvenience, since then the last two most recent visits I've had have been really good the first I was put in a private room with who i believe her name is ANA as well as another tech one for my nails one for my toes both were super sweet and attentive! My second yesterday was with CHLOE who i believe is a new tech did AMAZING she was so kind and paid good attention to detail, I always go in for a pedicure and gel-x but ended up canceling my pedicure, i typically get both done at the same time but yesterday other people who came way after me as walk-ins too were put before me and by that time my nails were already almost done and it had already been almost 2 hours. Overall the service has gotten acceptionally better, new staff, new services, and they're sooo sweet always with my kiddo! The prices are a bit high tbh I end up paying at least almost 200 plus when I go for gel x and a pedicure which i can understand and don't mind but so that others know what to expect, on the affordability side out of 10 I'd say abt a 5 read more

Zen Nail Lounge - Done by CHLOE - Nail Salons Near Me - Montebello, California

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I love coming here to get my nails done with Chi! She always executes every design I show her. All staff is friendly and polite. read more

I love the service and attention to detail O always get, highly recommend coming here. Nancy, David. read more

Zen Nail Lounge - Hard Gel Manicure: By Sophia. - Nail Salons Near Me - Montebello, California

This is my new spot! Lindsey is my nail tech! Highly recommend.. I never had a great tech like her, she's so talented.I've gone to other places in the area and I was never fully happy with my nails and they would never last a whole month! I leave happy every time now because of Lindsey ( plus she's a sweetheart). I also love the cleanliness and it's not all crowded - the salon is spacious! read more

"I came in with a friend to get our nails and toes done. Unfortunately, the experience was disappointing. What really turned me off was the attitude from the woman working at the front desk. I'm big on customer service, and the interaction felt dismissive and unprofessional. I asked if I could Zelle the tip, and she immediately responded, 'We don't do that.' I was confused because I had literally just Zelled my nail tech moments before. There needs to be better communication and consistency among staff. As for my nails, they were not the best quality. I won't name my tech personally, but there were noticeable lumps, and the ombré blending was not done well. Overall, the experience did not meet expectations." read more

Came for a gel pedicure, would usually go with Lindsey and she was amazing. But when I called I found out she wasn't here anymore. Still decided to come in for a pedicure and honestly it was a let down. The edges by the cuticle were kind of sloppy and not colored all the way and I definitely had to go home and reshape them myself. As much as I tried to have her fix it, I gave up and just paid and left. Polish is not even and nails aren't shaped correctly. So sad paid $47. To top it off the polished on 70% of my toes peeled off after a shower from the edges and came off in one whole piece. Very disappointed and unhappy. Waste of money. My pedicure lasted me 3 days max. read more

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Jessica saw my inspo pic and delivered! Love my nails!!! Love the service! Love the hospitality! Can't wait to go back and get my next set of nails! read more

Zen Nail Lounge - Nail Salons Near Me - Montebello, California

The location looks beautiful, but after 3 strikes! Need to move on. I won't mention the technician names, the issue was with the manager Amy that was very unprofessional, My technician was 30 Minutes late. But I wasn't in a hurry , Amy gave him another customer while I was there waiting, when I brought it to her attention she had major attitude, when I told her i have been waiting for him, she told me that he comes from far , not sure why she shared that with me ‍ she was argumentative, all I did was get there early for my appt , I was assigned another technician that was new , first time trying Gel X ‍, I have been a customer for Bella nail and spa for 15 yrs , my technician retired so decided to try new place ! Very disappointed on management because she could've fixed the problem instead of being rude and argumentative read more

A wonderful bridal nail party! So happy with our nails and the service we received. Beautiful salon and great vibes to kick off the weekend. Bridal party is ready! Thank you! read more

Zen Nail Lounge - Rainbow manicure - Nail Salons Near Me - Montebello, California

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Great service!! Exactly what I wanted great vibes and by the way playlist had me singing the whole time. read more

Zen Nail Lounge - Loved my nails exactly what I wanted thank you Sophia and David !!! - Nail Salons Near Me - Montebello, California

Zen nails is the best!!!!! Highly recommend!!!! Everyone is awesome! I got a mini massage and nails done!

Brand new business so everything is new, clean, and immaculate! Nail techs were friendly and professional. I got their pedicure with paraffin service. They offer many choices of nail polish colors. Huge plus! The salon is super clean and I felt safe knowing that their tools are cleaned and sanitized. Service was attentive and friendly. Tech and I chatted and she was very lovely (unfortunately I forgot her name). Recommend this place! read more

Zen Nail Lounge - Brand new spa chairs - Nail Salons Near Me - Montebello, California

David is one of the best guys here. Service was great ! Love it here! Pedicure and fill was great today. It's my third time here read more

Zen Nail Lounge - Nail Salons Near Me - Montebello, California

The vibe was amazing! Ken was amazing! I love the music. The environment was so relaxing read more

Zen Nail Lounge - French tip - Nail Salons Near Me - Montebello, California

Okay so here's my review the place is nice and clean I go in the mornings or try at least since it's less crowded and this is my second time coming in April is amazing I loved her from my first time going and I wanted her for my second set but she was busy so I was placed with someone else. Now he did amazing but the nail removal was painful that shouldn't be happening. He did unfortunately nicked me with his own finger nail when trying the remove the previous gel x set that caused minimal bleeding at the seat he was trying to pry off the set instead of just a simple soak off OUCH!!!! I did however continued with service cause I really wanted my new set which were nice. I paid 116 for this set definitely wouldn't book with that tech again I'll make sure to set an appointment with April next time. read more

Zen Nail Lounge - Lovely set - Nail Salons Near Me - Montebello, California

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Hello Mr owner how do you want to fix this. Personally me I would talk to my receptionist about his customer service and tell him that he has to know how to handle situations. Not say one thing then come up with another thing. read more

amazing environment. Fiona, Sophia , Ellie , and Ellen. took care of my daughter and I. the place to get your nails done! read more

Obsessed with my nails! Jessica is always so sweet, friendly, and welcoming. Her attention to detail was amazing, and my nails look perfect. I'll definitely be coming back and highly recommend Zen Nail Lounge! read more

Zen Nail Lounge - Nail Salons Near Me - Montebello, California

Here I am again to tell you how amazing this place is. Very relaxing and bougie vibes. I even have my mom and sister coming here now, booking their appointments with Chichi and Helen. I highly recommend ;) read more

You call to make an appointment and you can't understand the person and then you get there and the appointment you made doesn't mean anything! The way they do business is crazy read more

Lindsey and Helen are amazing. I've been coming back and I brought 10 of my family members.

Tammy and Moon are amazing! Tammy did my Gel X perfectly, and Moon gave me the most relaxing pedicure. Great energy, beautiful salon, and such a luxurious experience from start to finish. Highly recommend--I'll definitely be back! read more

Came several times to my nails. I always have to wait. The customer service is horrible. So disappointed rude.

My mother in law and I go every month to get our nails done by Sophia and April. They are so talented and nice! I get an ombré with the gel strengthener and my nails don't break and are long! I always get compliments! I get pedicures too. Very clean place! read more

For someone who recently moved to LA area it was very hard for me to find a trustworthy nail salon... Zen nail shop has been my go to nail salon for the past few months. I really enjoy the cleanliness, the customer service is good and making an appointment is very helpful. Chi is my nail tech person! She's amazing and I love how she listens to her customers. Chi will forever be my go to person! read more

Zen Nail Lounge - Nail Salons Near Me - Montebello, California

Lindsey and David were really welcoming and made coming to do my nails enjoyable! I would definitely come back read more

Zen Nail Lounge - Nail Salons Near Me - Montebello, California

Ken and David were amazing and so gracious!! The nail removal was quick and went smoothly. Excellent service and great vibes!

Front staff is great! Love the kiosk check in! My pedi was done by Helen. She's gentle and gives great service. Harley is sweet and an expert at what she does. Really love this salon!! read more

Zen Nail Lounge - Full set gelx - Nail Salons Near Me - Montebello, California

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First time here and it was an amazing experience!! Will definitely be back for the environment, service & staff.

I love it here! April did my nails and I loved them. Also the guy sitting in the front, David was so welcoming and kind. Will continue coming back :) read more

ife been coming here for a couple of months .but today i was treated like a queen from jessica.. highly recommended read more

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No only I called 3 times to make an appointment and they keep telling me to just do walk in- I get there, have me waiting 1 hour and 30 minutes, ignore the whole time. No even an estimated time. After the hour and a half waiting they tell me that they cannot do my nails or that I had to wait longer. read more

Love going to Zen Nail Spa. Was able to watch the world cup game while relaxing in the massage chair Sophia is the best with ingrown nails.

I made a booked reservation online three days in advance. I was able to make to my appointment but yet it took them over 45 minutes to attend me yet they didn't get to attend me. I have other plans to do. I was like I made an appointment online for a reason not for it to be waiting over 45 minutes just to get a gel builder extremely upsetting that the receptionist could not attend that. read more

The lady who greeted me at the door was pleasant. She went over the cost to remove my gel polish, which she said would be soaked first then gel removed. She put me with one of the name techs who really didn't listen to me. She immediately brought out her drill and had it on full blast. It hurt me terribly and I let her know. I also said aren't you going to soak them? Again, not sure what was going on. I just stopped my service, paid and left. I wanted to get a fresh gel polish but just wasn't confident in the her. Won't be going back. All my natural nails were damaged after this appointment and my natural pinky nail is red and tissue paper thin. I can't believe management still charged me for this terrible service. read more

Zen Nail Lounge - The tip of my nail is still paper thin. Looking forward to my nail growing past this dent the salon made with their aggressive drilling. - Nail Salons Near Me - Montebello, California

Overpriced. Nail fell off the same day. Will not be coming back. 1 nail gem is $5 and that fell off right away just putting away groceries

Nail tech filed one of my real nails down too far that it started to hit a nerve I had to pull my hand away and then she cut another finger while filing it AND my nails are ugly. The polish is lob sided and there's no shape! She also left my hand dirty with polish. I'm so disappointed. read more

Zen Nail Lounge - Messy lob sided polish and she cut me - Nail Salons Near Me - Montebello, California

I used to be a regular at their Upland location and had perfect nails every time! I recently moved to LA so I wanted to try out their Montebello location. I unfortunately left with the worst French tip gel mani I've ever received. These pictures were taken 2 hours after my service. Cons: My French tip came out extremely uneven (lumps where the polish is thicker in some places), my French tip is patchy and very uneven, my nails are jagged, nail shape on my left hand is not a true almond/pretty rounded. Pros: Beautiful and very clean salon. Nail techs are friendly and they have so many colors to choose from. Great prices. I was in a rush so I didn't have the chance to really look at them until I got home. read more

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I just moved to the area, so I needed to find a new place to go for nails. I tried a few different places, but when I came here.. that was it! This is now my spot. Great service, beautiful place.. I totally recommend Zen Nail Lounge. read more

Chi really did what I wanted ! I really love my nails ! She's the reason why I keep coming back here . read more

Zen Nail Lounge - Nail Salons Near Me - Montebello, California