The salon is very clean. The staff is friendly and welcoming. My husband even feels comfortable getting a pedicure. He is on his feet at work and enjoyed the hot towels and paraffin on his feet. Being a diabetic this has helped him. read more

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Quick review I absolutely 100 % love this place . Professional and friendly! We began the nail process during that time got offered wine ;) so far no other nail salon I've been to did that . I enjoyed my time there . Visiting and I'm so glad I found this spot. Walking in this place is really beautiful very classy and upscale ~ very aesthetically pleasing. Clean. (Lots of adorable shops near including wedding dresses I'll come back to look at ) if it wasn't so late I would've love to get my toes done . The Ladies that helped us were super kind and talkative and helpful . Best nail salon by far I've ever been to. I felt comfortable as well and even engaged in a conversation .Sharon did my nails... so awesome she never hurt my hand. It surely was the most gentlest experience I could've ever had! Helen was great too :) to speed up the process she helped . Both hands down made our evening . I will be coming back for sure when I come back to visit this is my go to nail salon ... really wish I could bring them back with me:))))) Price was cheaper then back home. Tax brought it up though. Plus tip.:) I don't regret it at all. Mine and sister in law nails in photos. read more

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There was no communication, the nail tech did whatever she wanted to do with the shape and the thickness was horribly. Thick katashi was not working there, long. She was young and couldn't understand anything that was being said. Ask the owner if I could have someone else.And she said no one was available. First and last time, my nails look hideous and fake read more

Went as a first-time client for a pedicure in 5/2022. I had a $50 paper gift certificate from 12/2018. Went to pay & was told that for some mysterious reason, they didn't want to credit the gift certificate because of its age. They admitted there was no expiration date noted despite that they should have noted one when it was purchased. There were no terms on the gift certificate listed saying that fees would be deducted if not used within a period of time. Acted like they were doing me a favor by "letting" me use $30 of the gift certificate & then charged me another $10! This is illegal. Gift certificates with no expiration date are valid for at least 5 years per Ohio law. Be aware of the law before you buy/use a gift certificate with them. read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

They were very nice but seemed stressed and rushed. They did have a new person training and he seem to be doing well. The lady that was training him was also doing my nails. She was distracted and working really fast. My nails look great still but there are bubbles in the polish on two of my nails. For $65 acrylics- I am not 100% happy ( before tip). I was also proposed to in these nails and thank goodness those two nails don't stand out too much. I would still go back If I was in time crunch. Might try other nail locations around for a better price though. Update- they reached out and were very kind about redoing my 2 nails. I have a pretty busy work schedule this week. But I truly appreciate that call and offer to redo my nails. I am going to try to schedule that. read more

Zen Nail Retreat - Nails all together - Nail Salons Near Me - Beavercreek, Ohio

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We had Vanna and Rose do our nails. We ranged from gel manicures to full sets. It was absolutely wonderful! Our nails look amazing, the service was spectacular and the salon was so clean. I am so glad we decided to go here today! read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

Employees are very rude I sat for an hour waiting to get seen while two employees sat on their phone in their stations. No one even approached me for an hour besides to show me their new polish. Very unprofessional. Highly do not recommend. There was only 2 other customers in the salon. read more

I went to get a gel manicure and spa pedicure today and it was great. I had Angie and she took her time and made sure I liked how she was doing my nails and what not. Definitely was a little pricier than I would've hoped but hey treat yo self haha seriously in love with my nails though. read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

I am new to the area and tried this place out for a dip manicure & shellac pedicure and was very impressed!!! The facilities were clean & updated, staff was super friendly & skilled, and BONUS: they did my mani/pedi simultaneously so I was done in less than an hour. Highly recommend. read more

Zen Nail Retreat - Dip manicure - Nail Salons Near Me - Beavercreek, Ohio

I booked an appointment for a pedicure here for my friend and I to celebrate her daughter's 1st birthday. When we arrived they did not seem to even realize we had an appointment but we were the only people there so we were seated right away. The inside is beautiful and very clean and they even put plastic around the tubs. They had a nice selection of colors as well. I can only give this place 3 stars because our technicians did not speak to us the entire time. They conversed in their native language among each other so loudly my friend and I could barely hear each other talk. At one point the polish on my friends toes got nicked and she tried to get the technicians attention and they were looking at each other and talking so much she had to wave her hands in front of her for her to notice. I would love to come back as I love the inside and the chairs but the lack of attention to paying clients is not acceptable. read more

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We made a reservation and didn't get anyone working on our pedicures for about an hour. My toes look like they were painted by a child. I would not go again. read more

I have been to this salon many times and had great experiences almost every time. The prices here are more reasonable than the other nail salon at the greene and the staff is always way nicer. Now with that said, the times I have had less than great service has always had one thing in common, Joe. The older man who works here has always caused problems every time I have been stuck with him doing my nails. He seems very impatient and cuts at least one finger every time. He seems like he's rushing to get as many people done as he can in the shortest amount of time. The younger male and the females who work here are always great so I will return but if I see him I will refuse to have him. I'd rather wait longer than have him again and I feel like I have been very patient about this but this is at least the third time this has happened with the same person, I do not recommend letting him do your nails UPDATE I decided to give them one more chance because the location is just too great. I got dip nails done by Rose and I'm totally in love. I still stand by not letting the older gentleman do your nails read more

Zen Nail Retreat - He is just not gentle at all. - Nail Salons Near Me - Beavercreek, Ohio

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I can say that I have been here at least 10 times and every experience I have is different. A few weeks ago I went to get dip and I was disappointed with the quality. I went again today and was taken care of by a different member of their staff. I was pleased this time, the color was beautiful and the nails look almost flawless. It really depends on when you go and who does your nails, but I never wait long which is a plus. Even though it can be hit or miss, I will continue to go. Be aware that this nail salon is rather expensive. The photo I am attaching is a dip manicure (those are my real nails, not tips). read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

The approximate 55 minute wait after being quoted 15 started my first experience on shaky ground, but Hang did such a great job it more than made up for the wait. However, I still have a love hate relationship with this salon. I was impressed and appreciate Hang's level of attention to detail (trimming cuticles, ensuring color thoroughly covers nails - including the tips), but hate that she does a better job than even the best at my home salon. I entered Zen worrying they wouldn't do as good of a job; I wasn't expecting it'd be better! read more

Zen Nail Retreat - Excuse my little wrinkly hands, I never grew into them. :) - Nail Salons Near Me - Beavercreek, Ohio

Apparently my nail tech was very angry. When I sit down she was very rough. I finally got up and said I'd finish him myself at home paid $23.49. I've actually been a nail tech for almost 20 years. Sometimes I treat myself and let someone else do my nails will not go back here. read more

We called ahead and made reservations. We arrived 15 mins early to pick out colors. The nail tech tried to get us to go separately but we wanted to all sit together; that is why we called ahead and made appointments. The nail tech took the two people who signed in 15 mins later than us because we wouldn't separate. There were only three techs in the spa and we told the lady that we wanted to be together; that was the entire reason we made appointments. The nail tech was very rude and did not want to accommodate us. She offered not alternatives or concessions so we walked out and we will not be back. Do not go to this rude environment! read more

Great manicure and pedicure. Only problem is that theres always a wait between steps because they are understaffed. There's a thing on their website that says 'Happy Hour! 10am-1pm 10% off a mani pedi combo'. Not true. I came in at 10:15 and I'm just leaving at 1:30. More expensive than Venetian. Less options of dipping powder. They definitely cut corners. Won't be back. read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

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People who came later than me got nails done before me. They let me have a seat and leaving me there saying nothing. Even didn't tell me I need to wait for a while. And I am a regular customer of this place. Never be this unsatisfied with them. read more

My best friend and I decided to treat ourselves and stopped into Zen to see if they could take us on a Saturday morning. We waited maybe 10 minutes and were taken back to our pedicure chairs. The salon is very clean, the chairs were huge & had the massage backs built in. I had a man who did my pedicure (sorry I can't remember his name) but he was wonderful. He made sure my water wasn't to hot and that I was comfortable at all times. He did a great job on my foot & calf massage & an even better job on my pedicure. read more

I waited a day to post this, thinking my experience might have a different perspective after a night of sleep. Nope. I will never, ever return here. I took my daughter to treat her and myself to a gel manicure. We walked into a virtually empty salon, and so they were able to get us in right away. A polite young lady started on my daughters nails. She pulled out clean instruments from a sterile bag and began meticulously working on her cuticles after a brief soak in warm water. An older gentleman did the same with my nails, except no sterile bag. By the time he was finished 5 of my 10 fingers were bleeding. He kept putting a green liquid on them to stop the bleeding in order to complete the manicure. Shame on me for not stopping the manicure at that point, but I didn't want to ruin my daughter's special treat. Another thing that grossed me out was that he used his own long yellow fingernails to wipe off the excess polish on the sides of my fingers. The tech that was doing my daughter's nails, used a tool to do this. They salon appears clean and nicely decorated, however you won't catch me there EVER again. I will post a picture of my soar nails. read more

Zen Nail Retreat - Soar fingers - Nail Salons Near Me - Beavercreek, Ohio

Zen Nail Retreat is AMAZING! During the process a little bit of things were off but she fixed all of them without even asking. I waited zero time and the staff was so friendly. Everything is updated and luxurious in this salon. I did the dipping powder and i'm very happy about it. 10/10. read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

Hang, my nail tech, was really good! She took her time with my nails; this is probably the best mani I've gotten since moving out to Dayton (I've been to so many nail places out here and never satisfied). Don't mind my short nails in the photo or choice of nail color (I'm not loving it, but that was my fault for choosing it haha). The quality was great though. Definitely will be back! read more

Zen Nail Retreat - Not loving the color I chose, but the quality was great. - Nail Salons Near Me - Beavercreek, Ohio

I took a friend as a late Christmas gift. We were able to get in side-by-side. Ben and Bo were hilarious and we laughed and talked with them the whole time. (Thank you, Bo, for letting my friend keep all her toes! Here's your five stars!) My pedicure wasn't the best I've had but it was fun and the massage chair was fabulous. My friend's pedicure looked great. The salon was very clean. Everyone was very friendly. It was pricey for such a basic service so I probably won't go often but it was worth it this time. I recommend it! read more

TERRIBLE SERVICE & HAVING AN APPOINTMENT DOESN'T MATTER. I went in there with an appointment for my friend and I. It had been 20 mins we had been waiting PAST our appointment time. Nobody was acknowledging us after I had checked us in. When I looked around for someone (they didn't keep someone at the front desk) nobody even looked my way. I had to basically announce to the salon that I've been waiting 20 mins now for the appointment are we going to be helped soon? And they said just a moment. Then we waited another 10 mins and by then we were out of there and DIDNT EVEN GET OUR NAILS DONE AND WE TOOK OUR SERVICE ELSEWHERE. We went to Venetian Nail Spa which is also at The Greene but honestly BOTH nail salons are TRASH. You can see my review for them as well if you look them up. Just don't even bother getting your nails done at The Greene - they both suck! read more

I went for a gel mani/pedi and left with just a pedicure. One of the nail technicians was extremely rude. I requested a gel manicure without drilling on my natural nail-bed and they refused. It's an industry standard to offer both services (drill or file) on the natural nail-bed for a gel manicure on natural nails. I was not pleased or satisfied with the customer service. read more

Beautiful setting-very clean-very professional. Everyone there is friendly. Hannah is fantastic!!!!!

Fabulous customer service and clear attention to detail. Treat yourself right and stop in for a deluxe pedicure . It is a little pricey but it is so very worth it read more

Zen Nail Retreat - Nail Salons Near Me - Beavercreek, Ohio

They rushed me to sit down and then I had to wait 30 min for anyone to come do my nails even tho theirs were 2 employees just playing on their phones, she made fun of my hands the entire time and rushed doing my nails that she didn't even put a clear coat on. My nails started falling off 2 days later read more

I recently moved to Dayton in August and was looking for a nail place. This was the first place I tried and the only place I have gone because I love it so much! I have gotten both manicures and pedicures here. The staff always makes me feel so welcome and always makes me feel so pampered every time I visit. They are usually not busy either if you go during the day (which I usually do). Zen is a tad more expensive than I am used to (most places from where I used to live had manis for $12 and Zen is $22). However, it is definitely worth it and my manicures always last. read more

I'd been going to Zen for years for gel manicures and pedicures but I've noticed latelythe quality slipping as well as the poor attitudes of the employees. It's often so chaotic that the employees are in bad moods as they try to jam as many customers in as possible. Today, after waiting over 40 minutes, I finally headed back with an employee who calls herself Rose. She started off complaining about the rush of people and when I replied that it was good for business she said no she didn't like it like that. I should have known this was a bad sign as I received a horrible manicure from her! We tried to fix it with another color which didn't help so she offered to take it off. HOWEVER, she then used that against me later, screaming at me at checkout when I asked her why she was charging me full price when I was leaving with no polish of any sort. After two hours there, I left with no manicure and her causing a huge scene. Not how customers should be treated. I will never go back nor refer them! read more

I have been a customer since around time they opened and keep coming back as they are friendly and do a good job. Was in a couple days ago and it was so much different - when I walked in was only person getting a service - I take my own polish and since its OPI silver top, take primer and top coat, which I gave to technician. She wasn't sure which to use, so I gave her the primer and said the other was the top coat - I later saw her using the primer as a top coat. When pedi was done I asked about staying in chair (by this time two others had come in and were on the other side of the salon) and was told 'no - go there' as she pointed to the front of the salon. I struggled getting coat, bags to move there and she never offered to help - this has never been the case before - in fact she was long gone and on the other side of the salon. Typically they make sure you get there okay (actually, they usually let you stay in the chair!) When I went to check out a technician who had been sitting in the manicure area (eyes locked on cell phone) came to the stand to handle the checkout procedure. She was obsessed with her phone (and with Amazon in particular) pretty much the whole time. I have never seen this non-level of customer service. Its up in the air as to whether I'll go back. read more

I was thinking going to do my nails, but after reading the reviews I didn't. I don't want to be on environment like that.

Just a typical, run of the mill place. They did make me bleed and not apologize. This was after returning for some fixes on my manicure. Happy with the pedicure. read more

I took my daughter here for her 8th birthday. We both got pedicures. Shop seemed clean and the massage chairs were very relaxing. The person who did my daughters nails did not speak to her at all and seemed unfriendly. My nail technician, Rose, was not overly talkative, but at least smiled and seemed friendly. Our nails looked great, but not sure if I'll go back. I felt like just a number. read more

5 for my first experience a few months ago, 1 for my 2nd, today. I have a newborn (and a toddler), and a friend visiting. We decided to go with the kids to get our nails done, my first outing since the baby's arrival. My 2 year old can be occupied by a movie - for a while - and the baby just sleeps. My friend would only do a pedi and then manage them and/or walk around while I got both mani and pedi. We weren't entirely sure of our timeline, so we didn't make appointments. But I called ahead to ask if they could take us as we were heading over. The woman said yes. When we arrived there were 7 people getting nails done, everyone working seemed to be with someone (the place is big, so many empty stations). So we picked colors and waited. And then waited some more. I started to get concerned, two kids would get antsy if we waited too long. I then told the woman we could shop or grab food and come back for appointments/at a specific time since they were all occupied. She said they were about to take us. Then we waited some more. Just as I was losing my patience they took us to pedicure chairs. We waited another 10 min or so there - the hot water had gotten cool. Finally someone came to take care of my friend. But I still waited. About 10 min after that I was fed up. My daughter had been watching Finding Dory for almost 40 minutes and I knew she wouldn't last. I went to my car, and my friend stayed and got her toes HALFWAY done. She told me the man doing them was hurting her feet as he cut her nails, so she didn't even have him paint her nails. He seemed very new. The woman still charged her the full $37 - she told her to come back to get them painted, but I live across town, have a newborn, and she doesn't have a car and is leaving tomorrow. She should have modified the price. Needless to say my friend didn't get her money's worth. And I still have gnarly looking post-partum nails. I wish the woman had just told me they were fairly busy and we'd have to wait a bit. We would have gone later in the day or made the appointments for the next, and had a better experience. They should have managed our expectations better, rather than saying they could take us when they couldn't. I'll look for a new place next time I want my nails done. read more

I really like Zen. The chairs are comfy and love the massage feature. I recently took my 5 year old great niece for a pedi (she's been getting them for 3 years) and they took good care of her. The polish she selected was a sheer pink with glitter and when it was put on and the technician realized it was really sheer, she asked if she wanted it over another color. This is my go to place for pedis and has been for 3 years. read more

Fantastic!! Very relaxing music, great massage and love my mani, pedi. I will be coming back!

What a great place! Brought 8 ladies and 1 little lady in for bridal nails and the service was excellent. Would definitely go back.

They are awesome! I got a green tea pedicure with my daughter and it was so relaxing! We are definitely going back & Im telling everyone I know!! You must go! read more

Wonderful experience! They were attentive and gave me and my sister gorgeous manicures. Will definitely be back!