Ermelinda has been our house cleaner for the last 3+ years in now two homes. She is dependable, has…read morereasonable pricing for the work she does, and has good attention to detail. She takes pride in making sure our home is clean and always makes sure that things are to our specifications. The feeling my wife and I have after she is done can't be described, it's such a relief to see our house in such good shape. Anyone with two young kids knows how messy it can get and when Ermelinda is done we always joke about going to stay somewhere else so we can keep it looking so clean! You won't be disappointed if you have her clean your home!

This is my updated review…read more... So since my last review, I was contacted by the owners friend / translator offering to reimburse me for the sub par service in hopes that I would take down my review because apparently it was affecting their business. Funny thing is the person who contacted me on behalf of the owners agreed with my review. I was told that the owners are going to be retrained on how they perform their duties. Also instructed in how to have better customer service. I have been reimbursed for my problems but I refuse to take down my review but instead leave an updated review. I feel to obligated letting the next person know of what I went through in hopes they can avoid the same hassle I went through.

Housecleaning services are A+++++…read more I HIGHLY recommend hiring them. Them? Yes. It's a 2-person team: Kelly and Jenivaldo. I've used a variety of housecleaning services throughout the years, but this is the first worthy of a Yelp Review. My place needed a thorough spring cleaning...BADLY. They came over for the first time 3 weeks ago, gutted my apartment, and turned this place into a palace! They cleaned behind my couch, the inside of my oven, behind the books on my bookshelf, and places that I probably don't want to know about. **My place was so clean and organized that I decided to keep them on for regular service.** On top of that, prices are *really* reasonable. I don't want to quote what I paid because I'm sure that it varies, but take it from the money-saver herself. They're worth *every* penny!

Highly recommend BRJS. Fabriny coordinated with me seamlessly, found a time slot that worked for…read moreme, and was able to adjust the number of cleanings per month to my needs. The cleaning itself was thorough and really well done. The house was gleaming by the time she left. Thank you Fabriny :)

BR Janitorial Services goes above and beyond…read more There is clean and the there is CLEAN. BR Janitorial is the sole Bay Area cleaning service I trust to make things CLEAN. They tackle every nook and cranny, get the windows beautifully clear, make everything sparkle and shine, and the house smells amazing! The first move out deep clean I had last year yielded my full security deposit returned! The second move out deep clean? FULL SECURITY DEPOSIT returned again! The owner was so flexible with me to pay via Venmo and I wasn't on site when she and her team came to clean because I was at the new house with the contractors. BR Janitorial did their hard work for hours and left the key on the counter for me. BR Janitorial truly is a Bay Area gem! Bookmark to call later or call to schedule your own through, really wonderful house cleaning today! Thank me later.

We're so grateful for Jeannette, and have recommended her to so many friends, that I asked if she…read morehad a Yelp site. And only now do I see I already reviewed her years ago! Thanks again, Jeannette, for taking care of us all!

Jeanette wasted our time and left without cleaning our house. She clearly was looking for an…read moreexcuse to leave before she even started. Before she came, she asked how long our last cleaner took to clean our apartment, and we told her 3-4 hours. We didn't realize that she would take this as some sort of hard limit. She asked a question, we answered her truthfully. But when she showed up, she informed my husband that she had "something important" planned for later in the day and had allotted only 3-4 hours. Okay, that's a bit odd for a first time cleaning someone's house, since that usually takes longer than the average visit, but fine. She asked if there was anything in particular we wanted her to concentrate on, and he told her we'd like her to dust all surfaces, including baseboards, for our 1,100 sq ft apartment. She then informed him that she didn't think she could complete what we wanted within the 3-4 hrs she'd set aside. My husband asked if she could at least do some of it, and she said no and left. For reference, we first contacted her May 22nd, spoke for the first time June 5th, and scheduled for June 10th. This wasn't exactly last minute, and so it was even more irritating that even with advance planning, we *STILL* weren't able to get our house cleaned!! The price she quoted us is $35/hr. Our last cleaner was $30/hr and we always tipped him an extra $30. We recognize that it might be hard to find someone as awesome as our last cleaner (he could no longer work on weekends, which was when he previously cleaned our home), but honestly, it never would've occurred to us that we'd make plans with someone, they'd show up, and then decline to clean our house! For the record, our place was just cleaned a week and a half ago, so it's not actually all that dirty. All said and done, I feel like Jeannette really didn't want to be here today because of whatever it was she'd scheduled later in the day, and was looking for an out from the second she came in. We'd equipped ourselves with everything she'd asked us to have available for her use, allotted this time, and then she didn't even bother honoring her commitment. She actually had the nerve to tell us to reschedule with her for another time. Um, nope. This was your opportunity to work for us. We can't afford to waste our time on someone who might change her mind and decide on a whim not to do the job for which we hired her. That's not professional. I would not recommend Casa Bonita Cleaning Services to anyone.

Scheduled a Thurs AM cleaning w/Maria on Mon - was quoted $150 for the full apartment cleaning of…read moreour 1BR/1BA in the Sunset. Day-of, Arthur & Amanda arrived - they were punctual, very nice, thorough, and in 2.5hrs the whole apt smelled and of course looked super clean Payment was handled after the job was done over the phone w/Maria - super efficient and easy (receipt texted back via Square). I can't wait to use them again & couldn't recommend them highly enough. Thank you Maria, Arthur & Amanda!

We have used Maria's team a few times intermittently since 2010 with fairly good results. Except…read morefor this last time. More recently, we hired Maria to clean our medium-sized one-bedroom apartment. The cleaning job was abysmal. Apparently, the water was unexpectedly shut off in the building while they were there. Rather than reschedule, Maria's team took the money, minimally vacuumed (clearly did not vacuum underneath/behind furniture), and left it at that. She apologized via text message. The reasonable thing would have been to reschedule due to the circumstances. My wife called Maria the next day, and Maria did not offer to re-clean. $110 for a cursory vacuuming job. Fantastic. Very poor effort and communication. Definitely will not be using Maria's team again. Beware.

Elmira and her team very professional. They work hard and fast with very excellent results. I…read moredidn't expect what I got. They clean under bed and sofa WOW Im surprised. They even removed cobwebs from the places where I couldn't remove. I actually requested just regular cleaning my 4 bedroom house and windows cleaned.But looks like Elmira did deep cleaning. She brought all her stuff and solutions and didn't ask me anything from my side which is very good. After her cleaning no chemicals smell. Every thing in my house looks good and smells fresh. I will ask her to come my house every 3 weeks. Also price very reasonable. Thank you so much for making my house more comfortable and clean. I will you recommend for every one!

I found Elmira at Clean and Tidy when I noticed her vehicle parked at my neighbor's. After seeing…read moreit several times I decided to call and set up an appointment. Finding a house cleaner is difficult for me because i am picky, i am protective of my personal space, i have indoor cats, i am a germphobe and my standards for cleanliness are high. So I had been looking for a cleaning service for almost two years. I made a few appointments with other services, canceled most of them and then actually moving forward with one of them, only to be disappointed. I scheduled with Elmira for a time I knew I would be home so I could get a feel for how her team worked. Her team showed up exactly on time, and they bring everything with them, even the vacuum. After a minute chatting about the areas to be cleaned, they set to work. Four hours later (!!!!) my house was so spotless it looked even better than when I moved in. The price quoted me seemed far too low for the service rendered, so I included some extra. I plan to use Clean and Tidy on a monthly basis going forward. I highly recommend them if you are looking for a reliable service that does a great job and is a cut above the rest.

We have been using Sorayda's Housekeeping Agency for a while now. She is always so friendly and…read morehelpful, she always finds a solution when you need it. She is kind, friendly, sweet and an excellent housekeeper. She works very hard for us and makes sure to get everything done that we ask for. We will continue to use Sorayda's Housekeeping services. She cleans my entire 5 bedroom, 3 bathroom house impeccably, organizes without misplacing anything, and always leaves my whole house smelling fresh. The first time she came she listened carefully when I showed her my cleaning supplies and asked specific questions about how I wanted certain items and furniture cleaned. She follows my instructions completely and honestly, and I'm pretty picky. If you need your house cleaned on a regular basis or just need it spiffed up on occasion, I recommend Sorayda's Housekeeping Agency! They are great for anyone in the Oakland area.

We've been using Linda's house cleaning services for the past half year, and I couldn't be happier…read more Linda herself shows up, along with a team of others, to clean our 1-bd in less than an hour. They do an amazing job every time! Occasionally I'll ask her to focus on one specific area (tub, etc), and they get out stains I've literally never been able to (it came with the house). During the quarantine, they were always diligent about wearing masks (as were we around them). She likes coffee, so we brew her a fresh batch of coffee every time she comes by. Linda - I don't know what I'd do without you!

Linda came through in a pinch. I had a terrible experience with a different cleaning company and…read moreneeded someone to deep clean my house on short notice. Linda was able to fit me in. She arrived on time and completed the cleaning in the time she quoted. My house has never felt this clean. Her attention to detail is amazing. I will definitely recommend her to all my friends and family in the area.