Scheduled a Thurs AM cleaning w/Maria on Mon - was quoted $150 for the full apartment cleaning of our 1BR/1BA in the Sunset. Day-of, Arthur & Amanda arrived - they were punctual, very nice, thorough, and in 2.5hrs the whole apt smelled and of course looked super clean Payment was handled after the job was done over the phone w/Maria - super efficient and easy (receipt texted back via Square). I can't wait to use them again & couldn't recommend them highly enough. Thank you Maria, Arthur & Amanda! read more

We have used Maria's team a few times intermittently since 2010 with fairly good results. Except for this last time. More recently, we hired Maria to clean our medium-sized one-bedroom apartment. The cleaning job was abysmal. Apparently, the water was unexpectedly shut off in the building while they were there. Rather than reschedule, Maria's team took the money, minimally vacuumed (clearly did not vacuum underneath/behind furniture), and left it at that. She apologized via text message. The reasonable thing would have been to reschedule due to the circumstances. My wife called Maria the next day, and Maria did not offer to re-clean. $110 for a cursory vacuuming job. Fantastic. Very poor effort and communication. Definitely will not be using Maria's team again. Beware. read more

I am disappointed in Maria's service. She came once and cleaned our small apartment. It was a decent cleaning but the furniture was moved and then left awry. I set up another appointment with her for a month later. I didn't get a reminder phone call. I had to call her to ensure she was still planning on coming. We'd planned for her to come at 10:30. She never showed up. I called to leave a message about rescheduling and there was no response. I was frustrated at the lack of common courtesy and professionalism. read more

I am posting an update after I had been contacted by Maria Borges herself, the owner of the House Cleaning services that she provides. I appreciated the fact that as a business owner, she reached out and made sure that I was completely satisfied. In this case I was not and she offered me a full refund. In dealing with services such as auto repair, cleaning, moving and such it's always wise to sign a contract so at least both parties have an understanding of what services are going to be rendered. No surprises, if there was indeed a contract, it would have been my fault for not reading it. She has understood, and after working for 22 years a house cleaning service, I'm sure that she will continue to clean for years to come. read more

I thought long and hard about posting a review for Maria. We've used GG House cleaning on and off for years and had great experiences. She is never cheap but always thorough. Maria usually sends 2 or even 3 people which is super. Fast forward to yesterday - I was so excited to splurge and have my house cleaned! The condition of my house: not ultra messy, all beds already made almost perfectly, toys etc. put away. All that needed was *cleaning* floors, vacuuming, windows, dusting, etc. Even the dishes were already loaded into the dishwasher, garbages already emptied. 9 am - one woman shows up. After an hour, I texted Maria and asked if someone else was coming. She said another "helper" was coming. Well, no one ever showed up. Sandra - the woman cleaning - is awesome. Super nice, and very hard working. She did a decent job. At the end of 6 hours, Maria texts me and says $250.00. For one person. For six hours. That's more than $41.00 an hour! She apologized that I was upset (I hate when people say "I'm sorry you feel this way...") and told me the other woman could not make it. Maria did not address the very high price of the cleaning. So that is my experience and unfortunately my last using their services. You can decide for yourself whether or not to use GG House Cleaning. read more

I hired Maria to clean my house. She did a great job other than not mopping my kitchen floor when I asked her to clean all floors. i thought maybe she just missed it. When I texted her back about it she had terrible attitude and suggested that I made the floor dirty a few days later. This was not the case as we were gone after the clean and discovered it on our return. I then hear from my roomate that the day she cleaned she wasnt even here half the time. Some guy was here cleaning. I was more angry at the way she handled this with me than anything else. 1. If you hire her ask if its in fact her cleaning and not someone else. 2. Check areas that you wanted clean before you pay her. read more

I am very disappointed because Maria confirmed that she would come clean my place today @ 11am. I sent her a text and a VM... no call / no show! I would like to give her the benefit of doubt for possibly losing her phone or some other personal emergency... but I am left frustrated with the lack of professionalism and common courtesy that she has conveyed to me today. OK they showed up very late... and are now here cleaning. read more

We hired Maria to come to clean our house after our superbowl party. We hadn't had the house professionally cleaned in 3.5 months, and the house was not looking its finest after a party for 70-plus people. Maria and her team of two others arrived *exactly* when they said they would -- not 8:59 or 9:01, but at 9:00am on the dot. She estimated it would take them three hours to clean the house -- and it did. The house was spotless, and she and the two women she brought with her were pleasant and efficient. She also gave me a few maintenance tips for keeping the house clean-ish, so that it's less nasty the next time they come (and cheaper since it will take less time to clean). We will definitely be calling them again, and I'm hopeful to get them coming on a regular schedule, since it was such a huge relief to have the house cleaned from top to bottom. A bonus for me was that Maria didn't just "drop off" her crew to clean for her -- she was cleaning with them, so I felt as though she was on top of the situation from beginning to end. I highly recommend Maria. I'm calling her again myself. read more

Maria has been cleaning our house for nearly 8 years now. I have found Maria and her staff to be trustworthy, reliable, efficient, friendly and thorough in their work. Also, they gladly help out with any special requests like turning the mattresses over etc. We always say how fortunate we are to have found her. read more

I first hired Maria and her team in 2015 to clean my place in the Sunset District. I hired them again when I moved to Cole Valley and had them come in every two weeks. They have always been friendly, professional, reliable, and dedicated. Really great price. Apartment looks and smells amazing when they're done. We are unfortunately moving to Los Angeles and cannot continue with them, but I wanted to leave a review to say thank you for the years of excellent service! read more

I called Tuesday and Maria was able to come to clean our home on Friday. She was to arrive between 9-10 , she called to say she was running a bit late. I appreciated the call and she and her staff showed up shortly after 10. Upon meeting her she was super friendly , professional and ready to work . I showed her around the house and pointed out what I wanted. About 3 hours later the place was immaculate . The price was fair and we will be seeing her every 2 weeks. read more

Maria's house cleaning service is very affordable and she is always willing to do the extras like the oven and the refrigerator or even put sheets on your bed! I have been a client for four years and she has always been available, respectful and reliable to me. I can leave her a copy of the key so I don't have to be home when she comes to clean. If there ever is a problem, or if I have to change schedule, or something I want done I only have to ask and she doesn't require an increase in fee. You will not go wrong with Maria Borges House Cleaning Service. Thank you Maria! read more

I've been using Maria for nearly a year and have been impressed with both her professionalism and her attention to detail. Its always a pleasure to come home after she's been here. I definitely would recommend. read more

The crew of 3 w/o Maria usually does a good job. Some problems, however: - When I first contacted her, she quoted $80-$90 per cleaning after the first cleaning. When I got the bill, they were $355 for 3 cleanings. - Two of my furniture got damaged. One got nicked hard on a leg, probably by a vacuum cleaner, and is now sporting splinters. The other got its surface damaged. It used to be glass-smooth, now it's all spotty and the seams of veneer are slightly lifted. Maria said she'd come to inspect them, but never made it. (For fairness, she offered to look and repair, but I told her not too worry about the repair since repair may cost more than what the furniture would be worth). - The hardwood floor is left extremely slippery. A friend of mine slipped and almost fell. (I require people to take their shoes off). I'd recommend getting your own cleaning supply to make sure that appropriate cleaners are used. That's what I'll do the next time I hire house cleaning. read more

We have been using Maria since November of last year. She has been extremely reliable and competent. Our dog even loves her. When we come home after she has been here the house is clean and the dog is in a great mood. I have no complaints. read more

I am so excited...my search for someone to clean my house is finally over! Aside from the fact that I work 50+ hours per week and don't have time to clean, I am also bad at it. My standards are high, which is ironic considering my poor cleaning skills, because I have severe allergies plus I had the most incredible cleaning service back in Chicago. I couldn't be happier with Maria and her staff. She's great with my dog, my glass shower doors sparkle, the fur clouds are gone....the perfect person for regular cleaning services. read more

I'll keep it short and sweet: my one bedroom apartment was dirty. Maria and team cleaned it. They were punctual, professional and the price was right. It's actually so clean, I'm afraid to touch anything. Will be using the service regularly from now on. Thanks Maria! read more

Maria and her staff have been cleaning my house for over a year and they always do a great job. In the beginning I needed to request some minor adjustments (start cleaning inside the medicine cabinet, clean the kitchen counters more thoroughly, etc.). I was impressed that she thoroughly and permanently incorporated the changes without another word. She is easy to communicate with and always arrives as scheduled. I've never noticed any damage to furniture/floors, etc. after cleanings. Maria asks us to provide our own cleaning supplies and when we are running low on anything, she leaves behind a helpful shopping list. Our house is three beds/two baths and we get it cleaned once a month. She charges $115, and has said it would be cheaper if we scheduled more frequent cleanings. read more

Called for a estimate last week and was not called back. I will edit this review if I hear from her.

I've used Maria two times. Once was last year when I was preparing my cousin's house for sale. She and her team did a terrific job. When they finished - the wood floors looked like they had been refinished. Then just recently, we completed a remodel and I couldn't face trying to clean our new "great room" before having to put everything back in place. Once again, Maria and her worker came in and worked quietly and efficiently. Everything was covered in sheet rock dust and yuck. She was great with even dealing with our two (large) dogs. The place looked sparkling and helped give me the start I needed to start unpacking. When I need house cleaning help again, I will defnitely call Maria. read more

I had to call Maria's service in a pinch and she was able to squeeze me in the next day. Her rates are reasonable and her service is perfect. This was for a move-out, so the room was empty, but every little corner, the window shades and the floors were pretty clean. I appreciate not only the clean service, but the flexibility. I will use her again! read more

I have been using Maria's service since the earlier 2000's. First at my two bedroom apartment, next at my condo and finally at my single family home. I have always been happy with the work she and she staff have done. We were sad to leave the Bay Area in 2014 and sad to leave been behind Maria's housekeeping services. read more

I have been with Maria and her team for over 4 years, and I couldn't be happier with the service she provides. I was concerned that I would lose her when I moved from San Francisco to San Rafael, but she moved with me! Now we just need to find more clients for her in Marin so we can keep up the same excellent service in my new home. Maria and her team are thorough and detail oriented. I have an illness that makes cleaning my home virtually impossible, and I can live comfortably knowing that Maria is taking care of everything. She even washes my sheets because she knows that that is particularly difficult for me. I highly recommend Maria and her team to anyone in need of professional services by a friendly team. read more

I really hate to give bad reviews on yelp but I was disappointed with the cleaning of my small 1 bedroom and the amount of money I gave to Maria. I wouldn't be back to my apartment before Maria left so I decided to trust (shame on me) that she would do a wonderful job and give her 175 in advance for a deep cleaning (she quoted me at 75 for 3 hours - I think that was probably how long they stayed) When I arrived home the house was fairly clean but the refrigerator was not even touched (outside or in) A lot of places throughout the house that you would normally clean were not touched. I have had much better cleaning jobs for way less money. 1 star for their friendliness, 1 star for being trustworthy, 1 star for an okay cleaning, but definitely not worth 175. read more

I was referred to Maria by a dear friend and she is the best house keeper I have ever had! She's completely trustworthy (she has had my keys for at least 2 years now), reliable and thourough and she always goes the extra mile and even drops off my dry cleaning after every visit. I highly recommend her - especially for anyone looking for someone to come on a regular basis! read more

My boyfriend recently broke his leg and hasn't been able to help out around the house so as a treat he asked Golden Gate House Cleaning to come by. I came home SO HAPPY. My home was clean, smelled good, and was more organized. They even deep cleaned the bathroom I had just finished cleaning the night before... my shower doors weren't even this clean when I moved in! Yay! read more

I've never hired a housecleaner before, but this experience didn't meet expectations. First the pros: the cleaners arrived and started on time. The kitchen was cleaned well. The owner was pleasant on the phone. The cons: One of the cleaners spent an hour in the bathroom area -- even though the bathroom was COMPLETELY newly remodeled and did not need more than a quick wiping of the dust from the remodel. I didn't understand this. I had to ask the cleaner to move to the other areas of the home that obviously needed cleaning, yet even then he spent another 20 mins. scrubbing already-sparkling fixtures. I asked that a rug in the office be vacuumed. Later, I found the rug turned upside down and the crud underneath the rug NOT vacuumed. I didn't understand this either. The tools they used were not good. The mop was not a real mop and left dirt on the floor when dried. Finally, I noticed that the cleaners left with some of my own cleaning supplies, accidentally I'm sure, but still.... Bottom line, the business owner needs to train her employees better. read more

I am consistently very impressed by Maria and her team. They are very hard-working, professional, and reliable. Maria is excellent with communication when I need to make a schedule change, and flexible about the unique schedule I preferred. I highly recommend them! read more

Affordable and easy to work with. Maria and crew arrived on time. They did such a thorough job and went above and beyond! Would definitely hire again. read more

This is the first house cleaning service I've ever used and I'm glad that we chose Maria. She is knowledgeable about her profession and provides the utmost care to our flat. Maria uses the products that we purchase, which is a good way to stay green. Before Maria we had to sweep our hardwood floor every few days, but they do such a good job and vacuuming up the pet fur that now it's only once a week. She has a flexible schedule, so sometimes she doesn't arrive until the afternoon, but I don't care. It's great to come home to a sparkling clean house after work. One note to future customers is to communicate your needs clearly. read more

Maria and her crew have been cleaning my commercial office space for over six months, and I am thrilled with her service. She is always on time, thorough, and professional. She makes sure to pay special attention to those little details that every other cleaner has missed -- dusting, fingerprints, obscure surfaces. I would highly recommend her and her crew to anyone looking for an office or house cleaner. read more

We have been using Maria and her team as our housekeepers for our two-bedroom apartment for more than a year. We have found her business to be punctual and reasonably priced, and the cleaning to be excellent. When we come home, every surface gleams, and the whole house literally feels fresher. Brava! read more

After confirming an appointment with Maria, she was a no call/no show. I left her a voicemail to make sure I hadn't gotten the time wrong but never heard from her. I appreciate that so many people have had a positive experience with her but I'm frustrated to have rearranged my day to be home and not hear from her at all. Very unprofessional. read more

Maria is a great housekeeper. She does a wonderful job cleaning our apartment and is highly dependable and trustworthy. My wife and I are extremely happy to have found her and we highly recommend her. read more

Maria is one of the kindest and nicest women you will ever meet. She does an excellent job and is very understanding. I full recommend her services. read more

Maria and her team are top-notch housekeepers. Thorough, professional, pleasant, and totally trustworthy. They don't skip over stuff, they spend as much time as the place needs to be clean. She's always willing to do additional jobs like cleaning the oven when we've had a particularly explosive roast or sweeping the front steps if it's dusty. What's more, she's really pleasant to be around, if you happen to work from home. I've recommended them to friends I know, but she's so good I thought I'd write my first review. read more

i just called Maria this week for a quote on a BEYOND dirty flat. It's a new move in and it seemed to have about 14 yrs of collected dirt, dust and grime. Think post-contruction type cleanup here. Maria was very friendly and professional on the phone and came out that day for a quote. The very next day, her brother (Marcos) was over and cleaning. What was supposed to take one day spilled over into two, but Marcos did an unbelievably amazing job! It was a top to bottom clean and I'm extremely happy with the results. I would highly recommend Maria and her brother, Marcos, for any job. I know I will be using them again. read more

I'm writing an update to my last review. Maria did call me back that same day and really listened to my concerns. I requested a partial refund and she fulfilled on that. I appreciate her operating with integrity and at the end of the day having a commitment to her customers being satisfied. I acknowledge that I had not shared with her my disappointment of the behavior of her assistants during the second cleaning so she would not have known that. read more

She came 1 hour late to our first scheduled appointment. Not a good way to make a first impression Maria!