Top Notch Service! Scott took the time to review all the options in regard to the job I needed. The price was right, the quality was excellent & the service was exceptional ! He provided exactly what I needed. Visit the shop & you'll be impressed with all he has to offer. Great specialty items! Custom Steel Signs are awesome, check this place out! Great experience & I'll be back...5 stars ; ) read more

Zephyr Pacific Sportswear - Gotta check this place out! Awesome designs & creative ideas! - Sports Wear Near Me - Petaluma, California

Great service, local businessfor years , dependable great product , sweatshirts were great quality.

Customer service was spot on. My order was completed in less than 1 week. I will be a returning customer.

Scott is so giving to his community! He made sweatshirts and donated to the fireman who lost their homes! I called him for a couple sweatshirts for a couple who lost everything and he gave me his New Vetrans day hoodies!! Thank you Scott for always supporting your community!! read more

Zephyr Pacific Sportswear - Sports Wear Near Me - Petaluma, California

STAY AWAY!!!! We had a simple embroidery order, 3 jackets (we provided the jackets) and 3 shirts. We brought the jackets and he was going to order the shirts. On the day the order was due nothing was done and no shirts were ordered. The jackets were stuffed in a box in the corner and they had no intention of completing the order. I confronted the owner and after he was done verbally abusing my wife and blaming her and then swearing and attacking me verbally I took my jackets and went to "Rags To Stitches" who came through with flying colors!! They worked overtime and did our job in hours to meet our deadline!!!! Zephyr takes no pride in their work and no responsibility for delivering what they promise. If you want to be abused, lied to, and then walk away with nothing, this is your company!! read more

I really wanted to shop local and support the little guy, but when I went in I saw not ONE of the employees were wearing masks! Complete disregard for health & safety of customers. Sad I took my business elsewhere read more

GREAT SERVICE FOR ME FOR OVER 25YRS. I was shocked to read Julie S. comments, don't know what happened as I wasn't there but I did feel the need to express my thoughts about Zephyr Pacific Sportswear as I have been dealing with Scott for over 24yrs and have found him to be one that would do anything to make things right , Scott has donated so much of his time to our community as well as products without ever asking for a penny so although I realize no one is perfect and mistakes can be made and people have good and bad days as we are all human I would have NO PROBLEM recommending this business for any size job as the work and Scott are first class. read more

Scott is patient, helpful and talented if you need your design edited. He is friendly and courteous you won't be disappointed.

Im baffled by some of the negative reviews. I had a good experience. I wondered in here to see if they could embroider something unsual (leather book - they could not). I found the guy (owner I assume) pleasant, willing to talk about Petaluma and when he heard my Irish accent talked for ages about his trip there. To top it off he gifted me a nice t shirt as a welcome to the area! read more

Zephyr Pacific Sportswear - Following on from my review, my sweet free t shirt. - Sports Wear Near Me - Petaluma, California

I'm a brand new company and I tried to go the cheap route and get shirts off of Vista prin. There's just no competition. Zephyr Pacific sportswear provides very high quality shirts hats and anything you need for a new business. I will continue to go here for years. Scott even re-designed my logo. Great prices and great local service! Thank you from Core Heating Air Conditioning & Refrigeration. read more

experienced horrible customer service and communication. took forever to get my order even with me checking up on it often. nice people but a mess read more

HORRIBLE CUSTOMER SERVICE. PLEASE BEWARE AND READ: Just got cussed out by the owner for telling him that I was one sweatshirt short on my order and he flipped out on me saying he gave me all kinds of discounts and saying,"I cant fu*king believe you're saying this right now are you fu*king kidding me?" Um Scott, WE PAID FOR A SWEATSHIRT THAT WE NEVER RECIEVED. That has nothing to do with it. He didn't charge me for prints ($140 value) and maybe a small (SMALL) percentage off on the entire order, however, compared to the amount of business we gave you, you hardly gave us any discount. You aren't a saint because you gave us free prints for a kid dying of cancer when we gave you $1500+ in business, and that doesnt take care of the fact that someone paid for a sweatshirt that they didnt receive. I ordered t shirts and sweatshirts through zephyr TO BENEFIT MY 30 YEAR OLD FRIEND LUCAS BROOKS WHO WAS BATTLING CANCER AND JUST PASSED AWAY. the money is to benefit his 2 children that he leaves behind, plus medical bills. Scott has me put a $300 down payment for my first order. Never had a printed out invoice for me to view and go over before I paid him ( my mistake) I asked how much additional it would cost when I paid the remainder, he quoted me approx. 2-300. It turned out to be an additional $580 or so. The shirts were a success so I placed another order from the pasta feed fundraiser we did for Luke. I went back to Scott and zephyr, despite my better judgement and hearing from petaluma natives that he is a "dick". I didn't receive a sweatshirt that was ordered so I called to tell him, left voicemails, spoke to an employee to have him call me back, never heard anything. Finally got ahold of him today and told him I'm missing one sweatshirt and also said Luke's dad would like to buy another shirt. Scott said he wouldn't reimburse me for the missing sweatshirt and that I would have to order 12 shirts to make it worth his while, I couldn't just do one. I said cant you make an exception even if its for a good cause? ( I was never aware I had to order a minimum of 12 before this, I was just told it would be cheaper this way) he started cussing up a storm and dropping F bombs left and right, I was so taken back I said you are being very unprofessional I can't believe you are treating me this way. He said I was being very fu*king unprofessional and he can't believe I'm treating HIM this way after everything he's done for me (the logo for the 2nd order of shirts was put on the back instead of the front like it was supposed to be but I never complained about it) and then he has the nerve as a 45 year old man to treat a 20 something year old female like this. WHAT A DISGRACE TO PETALUMA. When I asked if he could make an exception since its for a good cause he said."I make hundreds of shirts a day! I do many shirts for good causes I don't need to make an exception for this one! THIS IS NOT EXAGGERATED- he actually said those words. After he hung up on me he called me back a minute later and when i answered he said,"ARE YOU HAVING A BAD FU*KING DAY OR SOMETHING?" who says that to a customer?! this guy has some deep rooted rage issues i think. Disgusting, and shame on you Scott. You should never make a customer cry and feel the way you made me feel. He has a big head because all the sports leagues and high schools go through his company for shirts. I say BAN ZEPHYR AND SCOTT! Petaluma doesn't need this type of trashy business taking their money especially when he doesn't give a shit about his customers or supporting good causes. All he cares about is taking your money. Do yourself a favor and take your business elsewhere. INSIGNIA BRANDING in Petaluma is exponential compared to this place. A complete 180. I highly recommend Insignia if you are looking read more

Save yourself the time and don't deal with this jerk. The customer is never right, he cussed at me and threatened to fist fight my husband. All because he never returned my called or emails, so we went elsewhere. Worst business owner I've ever met. read more

Great experience, friendly people knew what to do got it done quickly. very happy I'm glad I met them.

This is the Place to get your Petaluma Little League Sportswear. They are not only super friendly but great local people. Please support them and support our Petaluma world little League team!!!!!!!! Have your shirts made here for your events!!!!! read more

I have known Scott the owner since high school, Scott and Ceasar do great work, he is always volunteering to donate shirts for good local causes, Scott has done shirts, sweatshirts and hats for me for years, he gets the job done and its always great! FI your shopping local go see Scott at Zephyr hell take care of you for sure! read more

So these guys come off with first impressions as rough around the edges but they do good work and will do exactly what you need done. They are print geniuses! I originally bought my team uniforms online because who can beat the deals! Then last year I was in a crunch and they pulled through and got me the best design I have ever had. This year I kept adding players and they had no issues making a single jersey! Try that online!!! Excellent .... read more

Made a badass logo for our company!!! Quick service, responsive, and able to meet exactly what I needed for my company. Thank you so much !

I must admit, after reading the negative reviews I was a bit intimidated about calling for very last minute lacrosse pinnie AND needing it numbered. I was very surprised! The owner was at the counter, he dropped everything, went to the back and even stenciled it...WHILE I WAITED! I didn't expect that to be done on the spot. I was in and out within 15 minutes. Excellent customer service! read more

This place could be a little less chaotic and disorganized, and the level of customer service could be raised. It's challenging to shop when the items don't have prices on them, the receipt isn't itemized, and when you get conflicting information about the return policy. Kinda makes me feel like I'm at their mercy. I like supporting local shops but don't like loosey-goosey service. It could be better. Trying to provide some constructive criticism here. read more

We were forced to use this business to purchase our sons jersey for soccer. They were all out and had over 200 orders for the same jersey and same size and "they have this problem every year." Seriously? Order more in advance so that people aren't waiting around for your $40 jersey. Just because they have a monopoly over the petaluma schools sports doesn't mean they can't be better prepared. read more

I had a very similar experience to Julie. Unfortunately, with several attempts to do business with Zephyr they have proved to be unprofessional and unreliable. I lost money on a large order and now have to repurchase items and have them printed elsewhere. Not only was the end product horrible, the owner yelled and cursed at me and blamed the problem on me. Please do not do business with Zephyr. read more

STAY AWAY from this place!! The service is horrible. There is no reason to call them because they won't call you back. I went to pick up my order after 4 weeks and they never started on it. It was only two sweatshirts. I would highly recommend never to use them. read more

the customer service here is a joke if you can get them to answer the phone. they are rude and don't really care about the customer itself having a hell of a time getting a jersey from them. so sad this is the only place in town to buy soccer jerseys(even pre ordered my jersey and I'm still getting dicked around) wish i could take my $30 bucks else where but i can't. thinking petaluma needs to find a new place to order sports jersey this place is a joke. if i didn't need this jersey for my kid i would cancel my order and make her wear something else, but it isn't her fault zephyrs can't get it together. its a shame this small town store has lost its small town service. And I was not the only angry partner in there today and I'm sure I won't be the last. read more

My bf is a long time client. I decided to get stickers and tanks tops. Got a call after I left there putting in the order stating that they didnt have enough of the tanks tops in the sizes and colors i wanted. He was upset with me despite the lady that works there basically telling me what she had and both of us digging through boxes. I wait 4 wks then get a call saying when am i going to get my order its been sitting there for weeks. Claimed he called 3x already despite me having no vm or calls logged. Stickers I ordered were cut wrong so the black border on one side was too narrow and other side had white around border from being offcut. Said he would correct it, just needed an example. I dropped it off, he agrees they arent cut right. Then I start going thru the box of tank tops. 2 different brands were used for each color so the sizing and fit didnt match. Then i noticed the logo across the front was done at an angle. On all of them. Not good. Then I wash one of each color. They shrank badly. To the point where the tank was cutting into my arm pits and it barely met the top of my jeans. And Im very petite. I email and showed pictures before and after and stated that when I tried the tank top on in front of shop lady and stated yea this fits right, i was never told that it would shrink (who even sells non preshrunk clothing anymore) His reponse was the gal in the shops tank tops didnt shrink much, mine only shrank 6% when norm is 3-4% (so double is acceptable to him), and everyone can just size up and he will work out a compromise on doing new tanks. Only problem is he had no xl which is what the larges would have to be, nor enough of the other sizes. He ignored the crooked logo. I replied that I was disappointed Id spent almost a thousand dollars for nothing as i cannot sell the stickers nor the tanks. After getting no reply for almost a month I emailed saying I would have to use someone else from now on since he wouldn't correct order. He replied that he had emailed me back, despite nothing in either of my email addys or spam folders, and that me using someone is a good idea. So i have a box of incorrect tanks and a few hundred stickers i can do nothing with. awesome. read more

I've shopped in this store a few times mainly for soccer gear/clothing. I've never had an issue with the customer service or product quality. In fact, my son's jersey emblem sticker peeled off after a year of use and they put a new one on for free! The store isn't neat in appearance and this could be improved but that didn't bother me. read more

So I really LOVE how the owner was so involved in helping the firefighters that have lost their homes. He was offering shirts for $10 and $5 of the proceeds go to firefighters that have lost their homes. It was very kind and well thought out. I called early before the craze fully kicked in and wanted size 3xl. The owner said come in around 10 and he will have some ready. I came in and ended up waiting over an hour to find out that the shirt with the right logo wasn't even ready and might not be ready for awhile. Luckily for Zephyr they had this shorter blonde haired woman who understood my frustration and was very kind to me. She said she would take care of it and to give her an hour or so. She came through. I received a call an hour later. I was driving there and there was no parking so I had my friend hop out and grab them. We checked the lettering and it was correct. The only thing I really disliked is that the one shirt had a huge pocket on it. None of the other shirts had pockets. I was a little annoyed with that. But all in all its for a good cause. I would consider this place for making shirts again. I just would recommend to double check their work. If it wasn't for the women there, I would of walked away and gone with another outlet. She was very kind I wish I had gotten her name. Blonde hair blue eyes and about 5'4, you should consider letting her handle all customer service. She has a tallent! read more

This company refuses to list it's hours of operation. I have called and left several messages which were not returned. Finally I had to drive all the way to downtown Petaluma on my Saturday day off just to find out that they are only open m-f until 5pm. So no chance of making it there after work since I don't get off till 4:30pm. Notice on door says Saturday by oppointment only, but how can you make an oppointment if they never call you back. So now it's Saturday and I need my daughter's uniform for tomorrow and I won't be able to get it because the machine won't even pick up for me to try to have someone assist me before tomorrow. So basically my daughter will have to play in her soccer game without a uniform. Now I have to spend extra money and go to Big 5 and pick something up so my daughter has at least something to wear. Absolutely the worst way you could possibly run a business. Doesn't even deserve one star but I have to put something. Thanks for nothing Zephyr, literally! read more