the rating is based on a phone call attempting to set up a service call,…read more not based on an installation or repair so i call because my lg minisplit is displaying an error code and shutting down. after i explain to her that i have the error code, she then proceeds to schedule an appointment without asking for the error code. no, this is wrong. do not come to my house clueless. look up the code then come to my house and fix it kurt's plan was to send out technicians to troubleshoot the problem. this is exactly what brown's arctic air did - i sent them the error code, and they came out clueless trying to troubleshoot the problem, instead of knowing what to look for. brown's didn't even bother to document what they did - there was an indicator led on the circuit board that they should have photographed brown's arctic air then charged me $200 for the service visit despite not fixing the problem. and this is exactly what kurt's wanted to do so the receptionist has a problem with this: "you just want us to look up the code for you without coming out" ? yes, this is exactly what i want. it was such a profound concept to her that she wasn't able to accept it. she told me to look up the error code myself. ok, here: https://www.yelp.com/biz/kurts-ac-and-heat-tavares-3?hrid=zrVOftVnTGUTZhHynJVi8w&utm_campaign=www_review_share_postreview&utm_medium=copy_link&utm_source=(direct) https://www.lg.com/global/business/video-guide/LG-Multi-V-Trouble-Shooting-Guide-Error-Code-CH35 https://www.youtube.com/watch?v=bCRiJ_GJlIc&ab_channel=GlacierSupplyGroup https://www.youtube.com/watch?v=wg6lRdDm7p4&ab_channel=Xhaamir this one is a complete guide and has a flowchart kurt, are your techs able to read troubleshooting flowcharts ? why exactly the resistance and opposition to coming to my location prepared ? the chances are good that kurt's techs will have the same experience as brown's arctic air, so why insist that i make the same mistake again ? look up the error code, that's what it's for, then come out and fix it https://machinelounge.com/lg-mini-split-error-codes/#LG_mini_split_error_code_ch35_Meaning Possible causes: Overload operation (due to the outdoor fan being constrained, screened, or blocked). Insufficient Refrigerant due to leakage. Pressure sensor is badly connected. The compressor sensor is faulty. The PCBA is defective Suggested fixes Check for Refrigerant leakage how's that kurt? was this beyond your bailiwick ? are you able to send out a tech with a leak detector

Came back from a weekend away to an uncool house...oops...Not what I was expecting…read more i got a few names and called another recommended company who couldn't get to me till Thursday. I scheduled and let them know I'll cancel if I find someone who can see me sooner.They were pleasant and understanding about it (so I feel I have a backup!) I called Kurt's and Lisa Ann who was amazingly personable and helpful got me scheduled for tomorrow.I got a call a little while later that someone could come out today!BONUS! So John gets to my place a short time later,does a very thourough inspection after asking me what the issue is. He was amazing in his explanation of how my ac unit operates so I now have a very good understanding of the basics. Luckily,the issue was easily and inexpensively corrected(kudos for honest dealings!) I did opt for a maintenence plan as this initial experience was so positive and now I have another homeowner "go to" in my arsenal.

Used new customer discount. Had an inspection done and they offered professional recommendations…read more Overall good experience.

(Nayibe Abel) Great Customer Service, Fast response. They…read morewent above and beyond to accommodate my needs. Very Knowledgeable staff; Our technician (CHRISTIAN) was very professional, friendly, and knowledgeable. Very affordable Service, No up charge, no hidden fees ,they are eger to serve. I called on Holly Friday at 9:00 a.m. at 2:00 p.m. The technician arrived ontime and II had an estimate in about 30 mins. They provided me with 2 options. A few mins later I got a call from scheduling and they fit me in the next day..... A/C SERVICE ON A SATURADY ( holiday) NOW THATS CUSTOMER SERVICE .FROM STAR TO FINISH TOP-NOTCH SERVICE.(Nayibe Abel )

I highly recommend Coast to Coast Heating & Air Conditioning. Thomas came out on Friday afternoon…read moreto look my needs & provide me with the costs involved. Early Monday at 8 am, Thomas, Vincent & Jeff showed up for work each assigned to a task & worked diligently to get my system replaced & provide me with cool air system by 7 pm. None of the workers took a luncheon break and worked until the job was completely done and the area cleaned up. Jeff was wonderful to explain the new system to me upon completion of the work, and provided me with the homeowner's information packet for future reference. Coast to Coast in fortunate to have such dedicated workers. They were a great group of workers that the company can be proud to have working for them.

HIGHLY RECOMMENDED!! I was in a bind and had multiple poor experiences before coming to coast to…read morecoast. Cindy was absolutely amazing when I called them! Very kind, understanding & made me feel like these guys would be the last people I had to call! Hunter came to my house for a new system estimate and was fantastic. He took his time and was so knowledgeable that I was at ease right away knowing they were going to take care of getting me back in working order!! Thank you so much Cindy for making this experience seemless and eliminating my stress. They are definitely who you want to go to if you have any Heating or Air conditioning needs!!

We scheduled a maintenance of our AC and found that we needed a new unit. Owen G. was very…read moreinformative and helped us determine which AC to replace our old unit. Owen was very helpful and patient with us. We were impressed with his expertise. We would recommend Owen from Corman and Sons to anyone looking for a new air conditioner.

I wanted to get a quote for a replacement A/C unit. The office staff was very helpful and friendly…read more I received an email confirming my appointment. The technician (Pat) was to arrive between 12 - 5pm. I called the office and verified the time. I was told they would be arriving after 2pm. At 4:45pm, I had to call the office again to verify that my appointment was still on. Finally, at 4:50pm I received a call from Pat. He advised he was at another job site and that he would be late and couldn't verify his estimated arrival time. I completely understand that things happen. However, it is unacceptable that someone with the company or Pat himself could have not called to advised that there was an issue with my appointment. If they can't make a simple appointment on time or make a phone call, will they be available when you really need them?

Mike and his assistant was excellent at their jobs and honest and very reasonable pricing and it…read morewas smooth doing the business with them and I would definitely hire them again for the next time. Pros: Positive attitude Positive vibes Honest Quick communication Actually do listen to my concerns Provides feedbacks and gave me choices to choose with recommendations so that helped my decision to be made easily. They wasted no time on the job. Cons: None! but this experience made me wish that I hired them back then.

I contacted Lake County Air Conditioning after having another company come out and look at my…read moresystem since my Nest Thermostats stopped working and I could not turn on the A/C. The company that came out wanted to charge me $1600 to replace the zone control board and change the Nest thermostats back to regular thermostats. He stated the Nest thermostats were not designed to work with a zone system. Being highly skeptical, since he only looked at the room where the zone control board was and he did not put a meter to the board, I told them I would think about it. After calling Nest and the manufacturer of my control board it was determined that the Nest thermostats do work with a zone system and the manufacturer of the zone board walked me through some troubleshooting techniques that I could do however, since I did not have a volt meter, I would have to call someone. I contacted Mike at Lake County and explained my problem to him. He immediately knew what my problem could be in that he would have to troubleshoot the system from the control board back. He said it could be something as simple as a clogged line that shut the system down. Mike came out and check the power to the control board and there was no power so it was not the control board. He then traced it back to the transformer which was getting power and then further traced the problem back to the float valve which was tripped because of water in the line. He drained the line and put the float valve back on and checked the zone control board and there was again power to the board as the lights were on the board. Problem Solved!!!!! The cost for the repair: $90.00 plus a small trip charge. What a big difference in price and quality of work. Mike was extremely honest and did not try and sell me on equipment and parts I did not need. He used basic troubleshooting skills to diagnose the problem and resolve the problem. He has earned my business from this day forward. My impression of Mike is that he is very conscious and knowledable about his craft and believes in treating his customers in and honest and fair manner. He will not upsell you just for the sake of making an extra buck or make the job seem bigger than what it is. I am extremely happy and pleased that I was able to connect with Mike at Lake County Air Condition. If you contact him, I'm sure you will be pleased too and become a customer.

Great new air conditioning system. Very professional and thorough! It has been working like a clock…read more! Cooling very efficiently this summer. Will call on them again when my other system needs replacement.

Professional, courteous , reasonably priced, timely, informative…read more Good value for price.

Took the time to talk and help me identify the issue. Saved me spending more than I needed.read more

Appreciate the help of Chilly Billy and working with me around some unique situations with my AC…read more Most of your large overly advertised AC companies just wanted to sell me a full system after only 7 years of use. However my system was still under the manufacturer 10 year warranty which they were able to get the part replaced for free and I just paid for labor. Labor was reasonable, they showed up on time as promised and kept me updated along the way.

As a Realtor, it's crucial that I have a dependable company to refer to my clients. This is the…read moreonly A/C comment I'll use! When I had an issue at my own home on a very hot Friday they were there within hours and avoided melting over the weekend and fixed the thermostat. In my opinion one of the best in the market.

We recently called AC Rescue once again during extremely hot temperatures. We have an old A/C unit…read moreand they are helping us hang on to it as long as we can. It needed freon due to a leak. They always show up on the same day that we call. The techs along with the owner, Bert, are very friendly and professional. When we are able, we're buying our new unit from them.

!DIEZ PUNTOS! If your looking for a company that knows their business and always responds for…read moreemergencies - This IS your Vendor! Sign up for their Service Membership Plans ~ you won't be disappointed. Better than all the rest - Two thumbs up!

I really wanted to like this company. I really did. My A/C…read morewent out over the Fourth of July weekend (of course). Not only did they answer the phone on a Sunday, but scheduled a technician to come out the next day. Awesome! The technician arrived right on schedule, was very pleasant, and determined within seconds of hearing the A/C turn on that it must be the capacitor for the compressor. I've dealt with capacitors a lot in my life as an electrical engineer, so I knew that that should be a cheap fix. Chinese A/C capacitors sell for $25 on Amazon, so even with a small, local company mark-up I was expecting to get away with maybe a hundred bucks, plus the $95 service charge for coming out. To my surprise they charged me $420 for the capacitor, so with the service charge I paid $515 for a capacitor that Amazon sells for $65 (US made, not Chinese). I believe that at this point, the company is taking advantage of customers when they otherwise have to live in 95 degree heat, and I cannot recommend this company at all!

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more