the rating is based on a phone call attempting to set up a service call,
not based on an installation or repair
so i call because my lg minisplit is displaying an error code and shutting down. after i explain to her that i have the error code, she then proceeds to schedule an appointment without asking for the error code. no, this is wrong. do not come to my house clueless. look up the code then come to my house and fix it
kurt's plan was to send out technicians to troubleshoot the problem. this is exactly what brown's arctic air did - i sent them the error code, and they came out clueless trying to troubleshoot the problem, instead of knowing what to look for. brown's didn't even bother to document what they did - there was an indicator led on the circuit board that they should have photographed
brown's arctic air then charged me $200 for the service visit despite not fixing the problem. and this is exactly what kurt's wanted to do
so the receptionist has a problem with this: "you just want us to look up the code for you without coming out" ? yes, this is exactly what i want. it was such a profound concept to her that she wasn't able to accept it. she told me to look up the error code myself. ok, here:
https://www.yelp.com/biz/kurts-ac-and-heat-tavares-3?hrid=zrVOftVnTGUTZhHynJVi8w&utm_campaign=www_review_share_postreview&utm_medium=copy_link&utm_source=(direct)
https://www.lg.com/global/business/video-guide/LG-Multi-V-Trouble-Shooting-Guide-Error-Code-CH35
https://www.youtube.com/watch?v=bCRiJ_GJlIc&ab_channel=GlacierSupplyGroup
https://www.youtube.com/watch?v=wg6lRdDm7p4&ab_channel=Xhaamir
this one is a complete guide and has a flowchart
kurt, are your techs able to read troubleshooting flowcharts ? why exactly the resistance and opposition to coming to my location prepared ?
the chances are good that kurt's techs will have the same experience as brown's arctic air, so why insist that i make the same mistake again ? look up the error code, that's what it's for, then come out and fix it
https://machinelounge.com/lg-mini-split-error-codes/#LG_mini_split_error_code_ch35_Meaning
Possible causes:
Overload operation (due to the outdoor fan being constrained, screened, or blocked).
Insufficient Refrigerant due to leakage.
Pressure sensor is badly connected.
The compressor sensor is faulty.
The PCBA is defective
Suggested fixes
Check for Refrigerant leakage
how's that kurt? was this beyond your bailiwick ? are you able to send out a tech with a leak detector read more