We scheduled a maintenance of our AC and found that we needed a new unit. Owen G. was very…read moreinformative and helped us determine which AC to replace our old unit. Owen was very helpful and patient with us. We were impressed with his expertise. We would recommend Owen from Corman and Sons to anyone looking for a new air conditioner.

I wanted to get a quote for a replacement A/C unit. The office staff was very helpful and friendly…read more I received an email confirming my appointment. The technician (Pat) was to arrive between 12 - 5pm. I called the office and verified the time. I was told they would be arriving after 2pm. At 4:45pm, I had to call the office again to verify that my appointment was still on. Finally, at 4:50pm I received a call from Pat. He advised he was at another job site and that he would be late and couldn't verify his estimated arrival time. I completely understand that things happen. However, it is unacceptable that someone with the company or Pat himself could have not called to advised that there was an issue with my appointment. If they can't make a simple appointment on time or make a phone call, will they be available when you really need them?

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Excelent HVAC installation! The crew came at the right time, was efficient and described how the…read morenew system functions. They tried it all out and ensured that the house was welcoming

AMAZING customer service and a whole lotta patience! Trustworthy and honest about the work that you…read moreneed completed. Explains the problem thoroughly and I HIGHLY recommend. Thanks Randy for saving the day with our AC unit we will definitely use you in the future!!!

Very fast & capable. Did everything perfect. Adding more…read morecharacters to satisfy the algorithym.

we have used St Louis Air for many, many years and have always had prompt, courteous and excellent…read moreservice, beginning with the office personnel to the mechanic on call. We usually get bi-annual maintenance; however, this year was a big letdown. I scheduled with the office for service on Thursday, April 2, 2026. I paid in advance for both services, but when I asked to schedule the 2nd service, I was told that she did not want to pull up that calendar yet. Any way my April 2nd appt. was to be between 12PM - 2PM. When it came to 12PM and past 2PM, I called to inquire when we may expect out mechanic. At that time, I was informed that the mechanic was probably not going to make it out that day!!! I was told that one employee called in sick, the other was working on a new install and the third was too busy. Mind you no one bothered to contact me earlier to let me know there was going a delay, much less a no show. when asked if I wanted to reschedule, I said yes, thinking it would be the next day or at the least the next week. She offered me an appointment for the end of the month, not acceptable!!! Poor service, communication and a lack of trying to accommodate a long-time loyal customer cost this company my business!!! with the attitudes I encountered, I don't see this company lasting very much longer. This is sad to say, because St. Louis has been here as long as I can remember. I used them for different business' where I worked and always enjoyed my interactions with the "old" staff.

stay far away from this failing company,the techs are incompetent, and will scam you on repairs…read more they couldnt fix any of my ac problems and scammed me on installing a new lineset that went broke a week later. they know who i am!!!! lake county stay away from them. pure incompetence

awesome service!! chad was very helpful and professional! the lady in the office is very nice…read morealso!i will recommend mark draper to everyone i know. it sucks though,,my wife is not so hot now! lol --- customer on e morningview dr eustis,fl

I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more