Been meaning to come forever but it's just not on my usual routes (how often do I say that?) I was…read morenearby today. I kept hearing how good it was, and that's not hype- service was excellent, on two visits from multiple people. Selection is pretty darn good for a small local hardware store. It's not tiny, but it's not huge. Lots of options for each thing we needed. Bright and open, nicely arranged, tons of things you need- and don't, plenty of impulse buy stuff set around, so watch yourself. Prices for those, and in general, are maybe a little high, but the location will be handy for many people and you can avoid the hassle and gas use of going to a big box. This isn't just an old-school local store- it's better.

I really want to like this small locally owned shop. But unfortunately, because they are an ACE…read moreHardware affiliate, many of the products they sell are ACE brand. I have found those products to be very low quality, often breaking after only a season or two of normal use. Neither the shop nor ACE offer any warranty, referring the buyer instead to the manufacturer's warranty. On occasions when I've made a warranty claim, the manufacturers have simply ignored those claims.

Went in looking for a tool to remove tiny screws that were stuck in an expensive piece of…read moreequipment, preventing me from opening it to change the peculiar battery it uses. One of the managers selected a tool and spent about 20 minutes trying to remove the screws, even attempting to modify the tool on a grinder. Eventually he asked another employee to help. The second guy went to his car to get some specialized tool, spent another 10 minutes working on my problem, and finally removed the screws. I was pleasantly AMAZED that they would go to all that trouble for me. It was my first time in the store and I was going to buy a $5.00 screwdriver. These guys were incredibly helpful and generous with their time. They have earned a customer for life!

Don't bother with this place. I called and spoke to someone to confirm they had what I wanted. "…read moreyup looking right at it" he says. I drive 30 min to get there on my lunch break to be told they don't have any. All I got was a "sorry about that"

Always my first choice for my hardware/grilling needs…read more Staff is always friendly and knowledgeable. Dan was a huge help when grabbing a grill from the Weber demo this past weekend. They have a great selection of rubs and bqq sauces in the grill area that you won't find anywhere else in town. Equipment rental is clutch when I may need a specific tool for a job instead of buying it. They also service lawn mowers and snow blowers, recsreen screens, etc. Prices are always fair and what you'd expect.

I love Mcauliffe's Ace. There is no reason to go to another hardware store when you have…read moreMcauliffe's Ace in your neighborhood. I go here here weekly whether I have a need or not.

What a hardware store should be. Smallish, local chain. Greeted when I came in the door. Asked if I…read moreneeded help a moment later. Told him what I needed, and even though they didn't have it out front, he went and got some. I wanted road salt. I would rather have it and not need it than vice versa. And it's October. Winter is coming. But nowhere else seems to have it yet. Anyway, they have a ton. Come down here if you need it (winter 2024.) Every employee was helpful and friendly. They have the usual small hardware store selection of other things. I looked at a couple of things I might need eventually. Prices are a little higher than they will be at big box stores, but they actually had what I needed and helped me get it. This is off my beaten path, but handy today, and I will keep it in mind next time I have a project.

Always have what I need .. also makes keys .. staff is always right there to help or suggest some…read morethings to help me

I'm so freakin' glad I discovered this place. Whenever I'm in need of materials (usually for art…read moreprojects), I'll come here before going anywhere else. My last good find was a giant box of small white tiles for roughly five bucks. I still have a few left but I've been using them for alcohol paintings and getting supplies here saved me a good bit of cash. They also have used furniture and a lot of home materials. Their stock comes from donations, leftover construction materials, etc. and it's nice to know that these things are being reused and not just thrown out or wasted. The staff here is also really friendly and always greets you with a smile. If you're looking to remodel a home or want some art supplies (paint, brushes, tiles, etc) then come here first. Save yourself some money and give back to a great cause at the same time.

Not clean Prices high for quality of items…read more Can get at goodw I ll or Facebook much better

least favorite supply house in Columbus. Careless and slow. Some of the people here are genuine and…read morecare, but others could care less. I've had to return on several occasions for different parts/materials because of things being missing and or broken. The worst part is I am met with a laugh when something is wrong with what I've gotten. Highly disappointed as always when I leave here. Even if it adds an extra 20 minutes to your drive, go somewhere else.

The staff here are very rude. In a business where your clients will be spending a lot of money it…read moregoes a long way to have kindness. Especially in early phases where people are pricing things and even want to look and see what the store has to offer. Being so rude so early on is a sure way to guarantee that people will walk away and not come back.

Out of stock for what I was looking for. Was the closest place. Still lots of other items. Can't…read morecomplain too much. Had to find someone to help me look for an item and the guy was helpful and friendly.

I really like this hardware store. Everyone is very helpful and friendly. When I go in, I kinda…read morefeel like I am stepping back in time, back to an era where people cared about their customers. I've made several purchases here from toilet seats to a/c filters to spray paint to patio umbrellas. It seems like no one has an agenda to push a big sale. One clerk talked me out of buying a more expensive filter for the A/C, giving me a long explanation why. I have also had several keys made here, flawless! And I just feel happy supporting small businesses.

I bought 4 new lights at the store. They listened carefully to my preferences and even offered one…read moreof the display models. At home, I couldn't figure out how to get the globes on and one of the sales people stopped by on his day off to figure it out. Their customer service is off the charts. I highly recommend them.

Came in looking for a difficult bulb to find. Told them what I needed and 30 seconds later it's in…read moremy hand. Perfect. Perfect. Perfect. You need it, they have it. Done.