When you're willing to indulge in the finest of Horology then Watches of Switzerland is the place…read morefor you to drop some coin. I've been coming for over 10 years & 10 watches later I keep coming back. Now here's my journey ! Rolex at The Wynn Hotel was where I felt the need to splurge and treat myself to one of the finest time pieces on the planet. I was looking for watch that reflected my personality, arrogance and desire for the finest things in life. Located in the causeway at the Wynn Hotel shops is where I walked into for that experience on the way to lunch. Upon entering I was greeted by a gentleman named Qusey ( BTW he didn't give me the stink eye since I wasn't in Wall Street 3 piece suit ) and asked if he could assist me. I said give me a moment to gather my thoughts and he obliged. After 5 or 10 minutes of eyeing my choices I then asked for further assistance. I pointed to 6 watches of my desire and he laid them out for me. One by one I tried each watch one on and till I decided on two that I would want. I snapped a few photographs of each watch on my wrist to help decide which timepiece was for me. After much deliberating I made my decision and settled on the GMT Black Dial. Great for everyday wear and yard work. My next indulgence a few months later was Da Bling watch an 18K Gold with diamond crusted bezel DAY DATE, and damn it looks spectacular. My 3rd piece was a steel Daytona 3 weeks later from Qusey. I'm so happy with my choices and the service I received. Just a note Qusey causally mentioned to me that if he shipped the watches to my residence so I could avoid paying the sales tax and he would provide free shipping. Well, that was it "Cha Ching" he made a sale and now I have 3 new Rolex watches for my collection. Now that I'm a player they move you into another room for some personal pampering while they fit your watch, offer you a beverage, kiss your a$$ and yes take your money. Qusey gave me all my paperwork and thanked me for my patronage. I then shook his hand and shared my thoughts on his professionalism and kindness. Now it was off to lunch with a huge smile on my face. Now the next day the amazing guy texted me a "Thank You" which was appreciated. In this day and age Qusey proved customer service still alive and well. You're the best my friend. We remained friends and purchased several other pieces from him over the next several years. It's unfortunate but Qusey has moved on but yet another mensch took over my account and that's MANNY.... He's taken over and became my new AD and has acquired me several new time pieces for my collection. Recently for my birthday recently he was able to get me the coveted ROLEX GMT ( Red / Blue ) bezel aka "THE PEPSI" and this year " I GOT THE CALL " for a piece I waited 5 years for and that's the ROLEX OYSTERFLEX DAYTONA named " THE GHOST " ... It touched my heart he got these for me and I'm forever grateful for Manny and his professionalism, he's a good man. I look forward to many more years of working with him & Watches of Switzerland. For those of you wanting the most exquisite watches on the planet stop by and ask for MANNY to hook you up. With Rolex this is the absolutely the memorable shopping experiences I've ever had and everyday I look at my wrist I know it was worth every penny I spent at Watches of Switzerland. And yes I have my eye on a another new time piece in which I shall purchase from here again.

Tim Gotzinger is the manager and he's been nothing short of disrespectful. Extremely condescending…read more Wouldn't even answer any questions. His attitude was absolutely not befitting of Rolex. He acts like we don't even deserve to own a Rolex, let alone even see one. Very short on the phone and very rude.

This was my 3rd time using them, having my watches looked at and adjusted and their customer…read moreservice is hard to beat. Prompt, and professional highly recommended if you're looking for that special shiny gift or something as simple as getting your time piece adjusted! Highly recommended, A+++ RDeSouza

Switched out the post in my earring for a CRAPPY GOLD and didnt tell me! Then gave me different…read morebackings to the earrings, which led to me almost LOSING MY EARRING *TODAY*!. Not to mention the original backings had silicone so now it hurts to wear my earring when laying down or resting my head anywhere. When I had came to collect them, they tried to tell me I never brought in the other earring! I began to cry while telling myself out loud "I knew I should have taken a picture" and they some how immediately "found it again" after telling me to "just hold on and dont cry"... the man went into a different room and re-appeared again and with the other earring and it was in a separate folder. I finally decided to write this review a year later because of the fact that I almost lost my earring FOREVER today(I was lucky to have found my earring in my back patio and the crappy backing in the carpet after turning my house upside down) - all due to being forced to take different backings which slide right off the threading- and the post for reset earring is COMPLETELY DIFFERENT IN SHAPE SIZE AND COLOR. DO NOT COME HERE UNLESS YOU PLAN ON GETTING SCAMMED. These were earrings I have worn since BIRTH! They should have never EVER SWITCHED OUT MY POST WITHOUT TELLING ME. As it was extremely sentimental and I know I will NEVER get it back. IF THEY COULD NOT HAVE FIXED IT WITH THE ORIGINAL -THEY SHOULD HAVE RETURNED THE ORIGINAL PIECES TO ME. Not to mention that replacement post was a crappy quality of gold they gave me! BUYER BEWARE

I've had two recent very good experiences with Karan at Horologio. I had been looking at a…read moreparticular Glashutte for some time, and wanted to check it out in person. I happened to be in Vegas for a work event and stopped by. They had the exact watch/face I wanted, Karan was a true pleasure to work with, and I bought on the spot. A couple of weeks later, there was a particular watch I wanted to buy my wife for our anniversary, I texted Karan and he happened to have just that watch in stock. I needed some special handling with the shipment, and even though he was out sick, Karan made it happen flawlessly. I've purchased watches at stores locally here in Silicon Valley, and no purchase matched the service I received at Horologio and specifically from Karan. Not sure why I would ever buy one locally again, when I can get anything I want overnighted from Horologio. Karan was an interesting and very knowledgeable person and if I lived in Las Vegas I am sure I would stop by the store regularly. I recommend 100%!

Where to begin...? I have bought several -- 3 -- luxury timepieces from this store in Las Vegas…read more Nothing special comparatively but they were significant for me. A Tudor and Ulysse Nardin for a milestone birthday and an Omega Speedmaster for my father's 70th when he visited from out of town. All 3 timepieces were purchased from the same sales associate. This associate had worked for the boutique for 12 years. He held himself to be many things, liar wasn't voluntarily advertised but turns out to be the best description I can offer in arrears of knowing him. The shortest version I can present is that this associate -- who has been terminated "having nothing to do with my complaints" (sure) -- presented himself as a person with immense "professional" connections to difficult to procure brands (Rolex, patek) and offered to take a deposit to facilitate the near-immediate purchase of a watch I was already on several AD waitlists for. He alluded to the fact that this was through his employment with Horologio. Two years later, in realizing this was clearly a scam. I solicited help from Horologio ownership/management, Christine Sidoris, who wasted roughly an hour of my time to tell me nothing more than, how stupid could you be? And, I'm not sure how we could possibly help. We've recently terminated that person so there's nothing we can do...etc My suggestion was that she might do a better character analysis when appointing someone to running a luxury watch boutique for a dozen years. The probability that I am 1 of what she described as "thousands" of repeat patrons to be solicited to a scam by a person representing themselves to be a representative of this boutique is negligibly above 0%. There are so many great boutiques run by reputable ownership that can reliably stand behind the fine watches they sell. In 3 purchases, I have had problems with 2 -- 1 is never worn so it'll difficult to go 3/3. I asked for help warrantying a strap for a Tudor and you'd think I asked for a refund and buffet coupon. I will give Christine credit for following up. I'm near certain it was to prevent the reputational fallout of my reporting the full details of my experience to the BBB and Las Vegas Police. Also, it's been a while since a stranger treated my ASD as handicap, but that was a fun twist as well. Steer away -- this is a hornets nest of headaches and they act like they're the last shop selling tap water in the desert. Reply to business owner comments: Awesome stuff; abusiness owner I've never met or spoken with (no idea who "Ezra B." is) discussing publicly the details (made up) of a private conversation. I'll assume this is Christine Sodaris (Ezra B. haha) who is fudging quit a few details -- including her name (odd twist) -- of a lengthy evening diatribe wherein she, not shockingly in retrospect, deflected responsibility for staffing her "boutique" with at least one lying charlatan. I would go so far as to say this isn't just a potentially unpleasant experience, it's dangerous. I have opened dialogue with the watch brands I have bought there -- 3, learn to count -- in efforts to verify the authenticity of my purchases. So, as excited as I remain for a fabricated response from a person I've never met or talked to, I'll just echo my previous sentiment and you can risk your capital buying generically available timepieces if you absolutely must get rid of blackjack winnings -- shop elsewhere. We can all agree, a secondary response to a repeat consumer (valued customer?) from whoever Ezra B might be, is just a cry for help. The End

I had an amazing experience at Rolex thanks to James. From the moment I walked in, he was kind,…read moreattentive, and very knowledgeable. He made me feel comfortable, took the time to walk me through the different watches on display, and provided outstanding service the entire time. You can tell he genuinely cares about creating a great customer experience. James is number one -- highly recommend asking for him!

It's always a good time browsing Rolexes, but purchasing one is a whole different level of…read moreexcitement. I recently had the pleasure of working with Qusey, and he is easily one of the most personable Rolex representatives I have ever met. I have interacted with quite a few over the years thanks to my love of watches, and Qusey stands out in the best way. He is not only incredibly knowledgeable about Rolex timepieces, but also has a deep appreciation for Las Vegas history, which made our conversation even more enjoyable. After trying on several models, we discussed a few dream watches. To my surprise and excitement, Qusey was able to help me secure a piece I never thought I would have the opportunity to purchase. I have been a customer here for years and waited a long time for the watch in the photo. But let me tell you, it was absolutely worth it. If you are a watch enthusiast or even just curious, I highly recommend stopping by. They have a beautiful selection on display, and while every model likely involves a wait, the experience and end result make it all worthwhile.

Amazing work, always take care of what I need! Saad is a master watch maker and has all the parts…read moreand expertise to fix or sell you a watch!

I was there just to look around and see what the shop looked like. I was surprised to see that the…read moreshop was around 4'x16' rectangular glass enclosure that showed almost everything they had. There was an elder man and I suppose his wife that were smiling and waving us in when I opened the sliding glass doors. He was very nice and knowledgeable about his craft - telling me about some of the watches that I pointed to and even offered me great prices. Even though I told him I just wanted to see the place because of great reviews from others he still took time to tell me about an Omega I was fond of. When we left we left them smiling and went on our merry way. I like meeting good people - it doesn't happen that often anymore. Sigh.

When you're willing to indulge in the finest of Horology then Watches of Switzerland is the place…read morefor you to drop some coin. I've been coming for over 10 years & 10 watches later I keep coming back. Now here's my journey. Rolex at The Wynn Hotel was where I felt the need to splurge and treat myself to one of the finest time pieces on the planet. I was looking for watch that reflected my personality, arrogance and desire for the finest things in life. Located in the causeway at the Wynn Hotel shops is where I walked into for that experience on the way to lunch. Upon entering I was greeted by a gentleman named Qusey ( BTW he didn't give me the stink eye since I wasn't in Wall Street 3 piece suit ) and asked if he could assist me. I said give me a moment to gather my thoughts and he obliged. After 5 or 10 minutes of eyeing my choices I then asked for further assistance. I pointed to 6 watches of my desire and he laid them out for me. One by one I tried each watch one on and till I decided on two that I would want. I snapped a few photographs of each watch on my wrist to help decide which timepiece was for me. After much deliberating I made my decision and settled on the GMT Black Dial. Great for everyday wear and yard work. My next indulgence a few months later was Da Bling watch an 18K Gold with diamond crusted bezel DAY DATE, and damn it looks spectacular. My 3rd piece was a steel Daytona 3 weeks later from Qusey. I'm so happy with my choices and the service I received. Just a note Qusey causally mentioned to me that if he shipped the watches to my residence so I could avoid paying the sales tax and he would provide free shipping. Well, that was it "Cha Ching" he made a sale and now I have 3 new Rolex watches for my collection. Now that I'm a player they move you into another room for some personal pampering while they fit your watch, offer you a beverage, kiss you're a$$ and yes take your money. Qusey gave me all my paperwork and thanked me for my patronage. I then shook his hand and shared my thoughts on his professionalism and kindness. Now it was off to lunch with a huge smile on my face. Now the next day the amazing guy texted me a "Thank You" which was appreciated. In this day and age Qusey proved customer service still alive and well. You're the best my friend. We remained friends and purchased several other pieces from him over the next several years. It's unfortunate but Qusey has moved on but yet another mensch took over my account and that's MANNY.... He's taken over and became my new AD and has acquired me several new time pieces for my collection. Recently for my birthday recently he was able to get me the coveted ROLEX GMT ( Red / Blue ) bezel aka "THE PEPSI" and this year " I GOT THE CALL " for a piece I waited 5 years for and that's the ROLEX OYSTERFLEX DAYTONA named " THE GHOST " ... It touched my heart he got these for me and I'm forever grateful for Manny and his professionalism, he's a good man. I look forward to many more years of working with him & Watches of Switzerland. For those of you wanting the most exquisite watches on the planet stop by and ask for MANNY to hook you up. With Rolex this is the absolutely the memorable shopping experiences I've ever had and everyday I look at my wrist I know it was worth every penny I spent at Watches of Switzerland. And yes I have my eye on another new time piece in which I shall purchase from here again.

After almost 2 years of waiting, I finally got my dream Rolex from Rolex Boutique Wynn, and I truly…read morewant to thank Lejla Maslesa for making the experience so special and memorable. Throughout the entire journey, Lejla was always warm, professional, and genuine. Even during the long wait, she never made us feel forgotten, and her communication and kindness really stood out. What made this moment even more meaningful was receiving her call around Mother's Day -- it honestly made the occasion extra special for our family. Moments like this are why people remember not just the watch, but also the people behind the experience. Thank you again, Lejla, for helping make this dream come true. We truly appreciate you and the wonderful experience at Rolex Boutique Wynn.

bery god prices y buy and sell it in mexico city , original brans and very modern disingns ,i love…read moreit

Lots of variety: Timex, Guess, marc ecko, & Nautica. 50 to 80 percent off. Clearance tables are…read more$12.99 & $15.99. Replacement watch bands available in metal, leather, and Sport Wrap. Good selection of colors and widths!

A special thank you to Christopher McMickle for making the entire process such a great experience…read more From the very beginning, Christopher was professional, knowledgeable, transparent, and always available to answer my questions. I truly appreciated his communication throughout the wait, and when the day finally came to pick up my watch, he made the experience feel like a memorable milestone. The customer service exceeded my expectations from start to finish. Thank you, Christopher, for making this such a special experience. I couldn't be happier with my new Rolex and highly recommend working with Christopher and the entire team!

Had an absolutely wonderful experience! My husband casually…read morewalked me into the Rolex boutique and wanted to surprise me with an anniversary gift. Peter is without a doubt a top tier SA. He gladly showed us a few pieces, carefully assessed what I like, shared his expertise on his deep product knowledge and showed us genuine customer service. He then showed us this 2026 DJ 31. Seeing it sparkling inside the glass display case was love at first sight ! Ended up buying it on the spot and actually went home with it! The staff were all nice and friendly also. Overall a very positive experience!