They came quickly (but not emergency service as they were out of town.) As an aside, I don't think…read morethey charged me for the emergency call either. The owner himself came and took care of this and the work was done quickly. It wasn't perfect (some small edges were broken with the vandalism and/or busting out the existing glass. They are internal, small, and one would ever know. Took less than an hour for a double pane with ornamental bars re-used/salvaged from my own door. Looks fantastic (just not perfect, albeit minor.) Price seemed competitive also. Owner exceptionally polite and responsive.

Horrible job, worst repair I ever had done. Talked with Fernando Herrera about replacing a window…read morethat had slide by shash on each side and screens. The sash of the picture window had marks from a break-in and screens were damaged. He and a helper show up just replace the glass in the center. They smeared some white putty over the marks on the sash. Said he would replace the screens, then after getting payment of $632.14 he said "get me the old screens and I'll replace them". I told him the old screens were sent out in the trash all broken up but the other windows on the building are the same size. He said "get me the old screens and I'll replace them" as he's scurrying to his truck! I called him on the phone about the sash being all chiped up and the screens. He said "Don't call me again" then hung up on me. WOW! Don't recommend anyone ever doing business with this man...

Robert Uffer provides the kind of service you would want! Professional, deeply knowledgeable,…read morehonest, friendly, and eager to help you get what you need. I needed a replacement glass shelf. He quoted me $250 LESS than his competitors, and in this time of short supply, almost immediate service. He is updating his website (11/2021) and I recommend telephoning him directly. Great guy!

Excellent service and friendly staff. I had my bathroom mirror cut to custom size in shop within…read moreminutes. Support local businesses and get your glass and mirror needs at Wholesale.

I absolutely HATE the woman who runs the phones. She has no ability to deal with customers…read moreWHATSOEVER. She's extremely rude and brutality unhelpful every time I call. And the tempered glass necessary to operate my fireplace I was told would take a week is now almost a week late. Of course now it's Friday and I've had to call yesterday and today for updates and rather than an apology I get an "I don't know what to tell you." And it's been below freezing during the day and now I can't even get another update until next week. Thanks a lot! I will NEVER use this business again and will tell everyone I know about how awful they are. I hope she reads this before I see her next time.

I purchased quality acrylic sneeze guards at a very reasonable price. Friendly service too.read more

Outstanding service, very accommodating in time, time efficient, customer service, absolutely…read moresuperb, best value for your money.

I enjoyed this business I had wonderful conversation with the front desk lady and another gentleman…read morethat was I think the owner of the establishment. I brought my dog and they made her feel right at home. If I ever need replacement again I will be returning.

I was quoted 60-90 to install a passenger (I supplied the glass)…read moreside rear quarter glass. Came out to 75.00. I arrived @9:30 . They told me it would be ready by 3:00. Done and out the door in less then an hour. ( I timed it) Price was reasonable. Time from start to finish a miracle. Awesome. Arnold voice: "Il be back".

TERRIBLE!! NO STARS SHOULD BE AN OPTION. I am a remodeling contractor and over the course of my…read moremany years I have used many vendors and subcontractors on projects. This is one I will not be using again. I scheduled a service call to have a sliding glass door repaired. The rollers and weather seal had failed and needed to be replaced. A tech named Joe came out to the residence to perform an assessment and take measurements if the door had to be replaced. It was a month before I heard anything from them about the estimate and that was only after I called them. In hind sight this lack of professionalism should have been a clear indication that I should have gone another route. But nevertheless I scheduled the repair job with them. The day before our scheduled appointment I received a call from their office rescheduling the appointment due to an issue with her technician. They did come out on the second appointment and did fix the faulty rollers, but the tech did not address the issue of the bad weather seal. I personally asked him if he was going to fix the weather seal prior to him beginning any work that day and he informed me that "it needed a moehair" and he would have to wait until he had the door uninstalled to determine which one it needed. Well he uninstalled and reinstalled the door without replacing the mohair unbeknownst to me. It was not until the following morning when I noticed the tremendous amount of freezing cold air pouring into the house under the sliding door that I realized he had not done as requested. I called the office to mention that he forgot to address the issue and was told that my door was old and the correct part was no longer available. Of course I then asked why it wasn't replaced instead of being charged nearly $400 to "repair" an old door that they don't make parts for. She gave me a long run around before finally convincing me to let them come back out and see if there was a solution. We set an appointment for the following, week which required I move things around on my schedule. Once again the day before the scheduled appointment I received a call from the office rescheduling the appointment. Long story short that same thing happened 2 more times before I decided to hire a different glass company.

I made multiple phone calls for quotes to repair my Grandmother's windshield. The lady who gave me…read morethe quote was extremely helpful and kind. We scheduled an appointment to get the windshield repaired which was extremely easy. When we showed up for the appointment the front desk ladies helped me get my Grandmother in the office. We mentioned that we were on a time frame and they started replacing the windshield immediately. Our appointment was at noon so they offered to take us for food and bring us back to the office. Everyone was so helpful, kind, and considerate. This business has got everything it takes to get a five start rating. If you are looking for a great product and customer service look no further.

When they replaced a windshield of mine they chopped off my bottom trim piece for some reason and…read moreleft adhesive gooshing out on the inside. I decided this place was only good for chip repair. Had a chip repaired today and was told afterward that it's over $65 dollars now. I called ASAP Glass, they will do it for $35- just like this place used to.

Facts: I called to schedule a measurement for a shower door. Scheduled out two weeks. When I called…read morethe day of, to confirm, spoke with a different staff member, and found out no one had written down the appointment. They scrambled to find the soonest appointment the following week. (That's fine. Things happen.) I waited all day doing odd jobs around the house and forgot about them but never left the house. No one came. So I called the next day to ask when they were coming. An unfamiliar staff member to me he wrote the appointment down wrong, but I had never spoken with that person before. Either way, three people seemingly working off the same schedule weren't able to write things down accurately despite multiple confirmations each time on the phone. I canceled my door request.

Outstanding service. I had an unfortunate break in attempt at my home in ABQ. The house, a prime…read morevintage Spanish Mediterranean home in the Ridgecrest neighborhood, is in closing on it's way to a new buyer in just a few days. The Affordable team was out to examine the damage in less than a few hours after my call. I received a quote promptly and they performed the work the next day. They documented everything. Who does this kind of quality care and service anymore? So, I am very pleased with their work from end to end. I recommend Affordable to anyone in a similar situation.