Poor communication. Outdated payment options. I was the first appointment for the day, I live six…read moreminutes away but was charged $100 for travel time.

I called Ziegler Plumbing to replace our toilet on Monday and Dave set an appointment for Thursday…read more He called me as he had a spot open up on Wednesday and I accepted that. They called in advance and were on the way. Arrived on time and within and hour we had a brand new toilet installed! The old one was hauled away and I did not have to shop or do anything. Upon completion of the work everything was picked up and cleaned! Dave recommended the Gerber toilet and I do have to say it is quiet and powerful. It is a pleasure to do business locally and to know that Ziegler Plumbing will stand behind the product and the workmanship. For all your plumbing needs I highly recommend Ziegler Plumbing. Give them a call you will be happy you did. Chip and Sue DeForest WI

Showed up late on Friday afternoon about an hour after i called to bail me out on an electrical…read moreissue. Great work, Fast and very clean job. When i got the bill a week later, I was a little shocked , i had budgeted 3x more. these people are my new go to when electrical issues spring up. Thanks Again.

We called Dan to do some work in our basement, left a message and waited for a call. It took him 5…read moredays to call us back. Once he arrived to do an estimate, he took a quick look around and said it's around a 3000-4000 dollar job. He acted as if he didn't want to be there. He even questioned whether we were serious about this work being done. Completely unprofessional with zero people skills.

If I could do -5 I would wanted to charge us another $259.00 to finish what they started (fireplace…read moreinspection) very rude on the phone when trying to resolve this issue he actually hung up on me not professional at all I would not recommend MR T.

We hired Mr. T's to repair our gas fireplace. Two techs came out and to diagnose the issue,…read morereplaced a part, and then realized that their initial diagnosis was wrong. They admitted that they did not have enough experience to diagnose the issue, and needed to have their boss come out to take a look and would charge us, not only for their time and not being able to diagnose the problem, but an additional cost to have the boss come out for a look and diagnosis. We chose to end things there and go with another company. However, even after speaking with the boss and him admitted no services were provided by not being able to even diagnose the problem, we were still charged over $250 for nothing. We are at square one and are going with another company who has guaranteed a diagnosis or there will be no charge. The techs who came out were extremely nice and hard working. I do not fault them for what has happened. I 100% fault the owner and the terrible business practices they have. If someone more experienced had to come after the first techs, but did not charge an additional fee for their own inexperience, I would have gladly paid. Save yourself a lot of time & money - I would highly suggest going elsewhere. PLEASE read other one star reviews because they are EXACTLY what we experienced.

I must leave this message about the amazing customer service that my mother received from Pointon H…read more& AC by J.T. Pfaff. My mother had contacted a different HVAC company to come clear her dryer pipe for clogged lint and a bird's nest. It was a constant worry for me that her house was at risk for a dryer fire. When we called the other company in Sept 2025, they said they would be by in a few days to give a quote. They never showed up, never called back. So this week, at my insistence, she called Pointon H & AC. One day later they came to view the situation and give a quote. Instead, J.T. Pfaff saw that the problem was a bird's nest, removed the bird's nest, tested that the pipe was clean, and charged nothing. Even leaving a calendar for my mother, in the Christmas spirit. There can be NO BETTER customer service than was provided by J.T. If you ever need a testimonial for anything, I am offering one for you. Your attention, timeliness, and service were the best and have provided me and my mother with peace of mind that is priceless. Thank you and God Bless You!! J.T. you are an amazing human and I appreciate you so much. --Kristin Reid

Great service and quality repairs. Have always got back to us in a timely manner as far as…read morescheduling and repairs. Very fair pricing on maintaining our HVAC system that the installed in our house over 20 years ago. Highly recommend Pointion Heating for your service needs

They replaced my pressure tank. Great fast Service with decent price, I would definitely recommend…read morethem.

Very bad attitude and not respectful of current customers. They claim they have too many customers…read moreand to go find someone else to fix your problem or wait a month or more, so we did find Terrytown our new go to plumber.

TL;DR: Knowledgeable and friendly service. Efficient installation and repairs. Open, honest and…read moretimely communication. Fair and reasonable pricing. Long-winded version: I reached out to multiple plumbers about a quote to fix my outside faucet. One plumber responded that it would cost about $300.00 just to come out to my house. The other responded that they were really busy, provided me with phone numbers for two other plumbers who would be able to help me, AND provided me with some tips for how to locate my shutoff and how to address my issue (I am a relatively new owner of a manufactured/mobile home). When I received this response from them, I knew they were the ones for me because they literally tried to direct my business elsewhere because they were too busy to help me immediately. Shortly after receving their response I realized I had a very high iron level issue with my water and ended up scheduling a time for them to come out and test my water and look into installing a filter. The Office Manager LeeAnne was a pleasure to work with, very polite, very detailed, and she was excellent with follow-up. Glenn (the plumber) was punctual, friendly, and knowledgeable. When it came to the installation of the filter and fixing the faucet, Glenn was here on time, they got right to work, were finished in what I considered to be a reasonable amount of time, and then walked me through what they did and answered my questions. It's always difficult to find experts in these fields if you aren't knowledgeable yourself and that is why this experience was so important to me, as they again, tried to initially help me by sending my business somewhere else. That's HUGE. If you are in the area and you need a plumber, DEFINITELY reach out to Midwest Valley.

Great work and very responsive. In a world where getting contractors to answer a phone call or be…read moreable to help on short notice Wright Pluming exceeded expectations in every way. We needed help with little notice and they were able to help us out that same day. Definitely would highly recommend to anyone.

We have used Wright Plumbing for decades and have been very satisfied with their follow through and…read moreprompt service. A few years ago we did a major remodel on our house. We put in a new bathroom and major upgrades on our other bathrooms and used Wright Plumbing for all of it. Everything still seems like it's still brand new and they use some very innovative techniques and products to help us with our dream bathrooms and kitchen. My wife and I highly recommend Wright Plumbing.

I highly recommend Jahnke Plumbing. I called several plumbers on a Saturday, and Jahnke was the…read moreonly one who answered the phone. None of the others ever returned voice messages. Jahnke took my name and information and scheduled the job for Monday (two days later) and it was not even an emergency-- it was replacing some outdoor spigots and installing a Reverse Osmosis system. Prior to his arrival, the owner called me to let me know his estimated arrival time. The owner's son did the work and was very competent. The job proved to be more complicated than he expected, but he did a fine job regardless. When I first called, I asked for a ballpark figure on what it would cost, and when the bill came it was exactly what he quoted. Communication was excellent, pricing was fair, and work was excellent, neat and efficient. You just can't get any better than that.